The support is great - very professional, knowledgeable and willing to help.
Parsing and pivoting the data is easy with the support team as they do all the heavy lifting for us.
Account team is friendly, professional and will do anything to make you happy.
The SOC2 compliance is important and made us trust Logz.IO instead of the competition.
Cognitive Insights is useful for error messages and points to Stack Overflow.
Live-Tail is a new feature, very nice. Allows you to see the data stream before it's parsed.
Pre-maid dashboards are awesome.
Integration screen makes it simple to integrate with other OS's, devices and technologies.
Not able to see the parsing currently configured on the account.
Not having Private insights which I hope is in the road-map.
Alerting could be more sophisticated, for example - anomaly detection, resource starvation algorithms.
They can do virtually anything needed.
The support staff are awesome so just engage with them and they would be happy to assist.