Lookeen

(5)
3.8 out of 5 stars

Outlook add-on offering fast search within mails, attachments, contacts, tasks, and appointments in virtual desktop infrastructure (VDI) and enterprise search environments.

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Lookeen review by <span>Rob B.</span>
Rob B.
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Lookeen

What do you like best?

Fast search, server based option to offload work from clients, ability to add file folders to the index. Really useful client experience - good results, easy to filter. Did i mention it was fast?

What do you dislike?

High impact on client if you index server based mailboxes - just doesn't work well enough. Lack of security pass-through on files makes that feature less useful than it could be for file servers. Server component can't add shared mailboxes from Office 365.

Recommendations to others considering the product

They're good guys - if you have issues contact support. Implementing the server side against Office 365 requires a bit of tech skill.

What business problems are you solving with the product? What benefits have you realized?

Finding mail across multiple mailboxes.

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Lookeen review by User in Education Management
User in Education Management
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Much better than Outlook search

What do you like best?

The fact that it can find virtually anything on your computer or in the attachments to your emails, or in the emails thamselves, very quickly and comprehensively.

What do you dislike?

When it is indexing the computer or esp. Outlook content, it can slow down the computer considerably. That is why I have set it up to index everything outside of my work hours.

Recommendations to others considering the product

Make sure Lookeen indexes everything first - once you install it, give it a lot of time to do it, and do not do anything on your computer during this time as it may be lagging seriously.

What business problems are you solving with the product? What benefits have you realized?

I am easily finding items archived a very long time ago.

What Enterprise Search solution do you use?

Thanks for letting us know!
Lookeen review by User in Real Estate
User in Real Estate
Validated Reviewer
Organic
Reviewed On

Works fine - for awhile.

What do you like best?

I've used this program for several years and as many new releases. It takes a long time to build the index (about 20 hrs. for 200k items) and works fine for a week or two after the index is built. Then the index gets corrupted and the program doesn't find the file or email msg. you're searching for. At first you don't realize it's not working because it does find other things you search for. Tech support leaves a lot to be desired - email only, very slow to address problems/complaints. Invariably their "solution" is to "re-index" (another 20 hrs.) or install another upgrade - AND re-index. I'd give it no more than 2 stars.

What do you dislike?

I've used this program for several years and as many new releases. It takes a long time to build the index (about 20 hrs. for 200k items) and works fine for a week or two after the index is built. Then the index gets corrupted and the program doesn't find the file or email msg. you're searching for. At first you don't realize it's not working because it does find other things you search for. Tech support leaves a lot to be desired - email only, very slow to address problems/complaints. Invariably their "solution" is to "re-index" (another 20 hrs.) or install another upgrade - AND re-index. I'd give it no more than 2 stars.

Recommendations to others considering the product

Don't buy. The fix one problem & create another. Tech support is poor.

What business problems are you solving with the product? What benefits have you realized?

Email & file searching.

Lookeen review by <span>Paul L.</span>
Paul L.
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Great Outlook Search Add-In

What do you like best?

I really like how Lookeen allows you to search through multiple PST files to find what you are looking for.

What do you dislike?

Lookeen should show a better progress bar when indexing different search files.

Recommendations to others considering the product

I highly recommend Lookeen as an alternative & better search engine for Outlook mailboxes.

What business problems are you solving with the product? What benefits have you realized?

Staff may have multiple mailboxes or PST files that require a search to find & locate item(s).

Lookeen review by <span>Fabian R.</span>
Fabian R.
Validated Reviewer
Organic
Reviewed On

It is very useful..

What do you like best?

It simplifies something which is very complicated - and it should not be so - to look for information into your mailbox...

What do you dislike?

I dislike that Outlook such a bad search system has.. but of course that is a great option for the founders of Lookeen

Recommendations to others considering the product

I would recommended if you are somebody who has a great amount of email traffic... it is just useful..

What business problems are you solving with the product? What benefits have you realized?

Looking for information, documents and emails is really a very time consuming task...less time invested in such a "non-productive" activities is just gold!!!

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Kate from G2 Crowd

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