What do you like best?
+Great features surrounding content library organization, tagging, content review cycles
+Project features allow for a streamlined workflow for RFPs from start to end - very easy to search and pull in library content for specific requirements / sections of the proposal, and then close the loop and update library content with improvements when the project is done.
+Allows you to create very customized proposals much faster and easier than before, which is important for us because we position our proposals to many different kinds of markets and use cases and we need to be able to customize at the paragraph and sentence level, not the page level like other RFP software does.
+Loopio is regularly releasing updates and features.
+Export feature to Word makes it extremely easy to produce a clean and attractive PDF proposal. Excel export makes it much faster and easier to work on an Excel or online portal submission (e.g., Ariba) import file.
+Ability to import proposal outlines into a project via an Excel template saves a lot of time.
What do you dislike?
-You may have to adjust the way you go about your RFP response process to create an effective workflow with your sales force to get the most out of Loopio, but it is worth making changes because if you use Loopio the way it is designed, it allows you to respond to a larger number of RFPs in less time AND produce much better proposals.
-Collaboration on individual questions can be challenging because you basically have to hand questions back and forth between assignees. This is a challenge when working in different time zones and continents with different team members. This doesn't happen a lot though, so when we need a lot of people contributing to a single answer/topic/requirement at the same time we do it in a Google Doc.
-Some things, like uploading and configuring your own proposal templates (like say you have different cover pages for different industries, markets, or products), have to be managed through Loopio support because there is no user interface to do this.
Recommendations to others considering the product
Understand your current RFP and proposal process and how Loopio can help you innovate / improve. There are many benefits to Loopio, but unlocking them all requires the right business processes. This includes processes to keep your content library up to date and how to train and involve sales people in using it and being involved in the proposal creation process.
What business problems are you solving with the product? What benefits have you realized?
We are a small team of 5 proposal managers supporting 400+ sales people globally. Each of us has to manage 20-30 proposals a quarter by partnering with the sales reps who created the opportunities, so we need a software that provides fast and easy access to our entire library. We needed a workflow that was intuitive for sales people to be able to respond to monstrous RFPs in as little time as possible AND have those proposals be of very high quality to set us apart at the RFP stage.
Our sales teams love Loopio and find it saves them substantial time compared to before we have it. We are able to spend more time managing our content library and keeping it more up to date because sales reps, even those without any RFP experience, are able to do heavy lifting on the proposals. This allows us to leverage their knowledge of the prospect and their relationship with them to have customized proposals that really resonate with our clients.