Loqate, a GBG solutuon

(17)
4.6 out of 5 stars

Loqate, a GBG solutuon, is an address verification software that captures and verifies addresses on websites. It checks address data at point of entry against official data sources including USPS and Canada post.

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Loqate, a GBG solutuon Reviews

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Showing 17 Loqate, a GBG solutuon reviews
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Addressy review by Agency in Marketing and Advertising
Agency in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Smooth and elegant solution to improve checkout speed and data quality"

What do you like best?

the speed of the type-ahead suggestions is a key positive for this solution as opposed to others that merely validate what is typed or suggest alternates in lieu of what was typed.

We have seen an increase in the quality of data we are getting at checkout and an overall faster flow through the checkout flow as well. We believe this has had a positive increase in conversion rate as well as customer satisfaction.

In addition we have tied this in with Braintree and now get better hit rates on exact match for billing zip codes which we use for fraud controls.

Customer service/support has been a key benefit as well when a couple of questions have come up we always get good answers relatively quickly.

What do you dislike?

using corporate AMEX at checkout was not supported (VISA etc worked)

Recommendations to others considering the product

start with a trial (DEMO mode) - you will notice value fairly quickly (or not). Its an easy purchase if you see the value.

What business problems are you solving with the product? What benefits have you realized?

Decrease fraud mismatch rates for Billing Zip Codes

Increase data quality of Customer data during checkout

Speedup checkout

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Addressy review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great product and technical support"

What do you like best?

Simple and quick integration - up and running for a new install in about 30 seconds.

The support is great, with a member of the support team helping us with any assistance we need until any problems are resolved. This has been important where our integration method needed some extra input as it wasn't a standard install.

Reliable web based system with instant updates so that we don't have to constantly update our own systems.

What do you dislike?

Nothing that we dislike that we've found so far.

Recommendations to others considering the product

The trial option is a good way to see if the product will work for you and you'll be able to see how easy it is to implement.

Would recommend contacting their support team if you need help getting started as they're always friendly and helpful.

What business problems are you solving with the product? What benefits have you realized?

Rapid entry and accuracy of address details which are being entered means a better customer experience and less room for errors.

What Data Quality solution do you use?

Thanks for letting us know!
Addressy review by <span>Alex P.</span>
Alex P.
Validated Reviewer
Verified Current User
Review Source

"Functional, quick and accurate"

What do you like best?

The fact that it runs quickly and returns consistent data, and can be integrated into a number of platforms.

What do you dislike?

Nothing really, it does everything we need it to.

Recommendations to others considering the product

Get a trial of the software, as with any other.

What business problems are you solving with the product? What benefits have you realized?

We have it integrated into our CRM system (thankQ) and use it to speed up entry of contact addresses. It's speed of operation allows us to enter records whilst on the phone, which is very useful for our helpline staff especially.

Addressy review by <span>Richard L.</span>
Richard L.
Validated Reviewer
Review Source

"Slick and easy to integrate"

What do you like best?

Addressy looks good and is simple to use. Adding it to your site is a straight forward process and made even easier if you use one of the services with existing integrations such as Magento or WordPress. The data is continuously updated and fresh. Performance is very fast and the interface clean.

What do you dislike?

We occasionally had inaccurate data but are in a small location.

Recommendations to others considering the product

UK customers might prefer PCA Predict which is powered by the same technology.

What business problems are you solving with the product? What benefits have you realized?

It ensures data consistency for address information helping increase conversions, customer flow and ease of use.

Addressy review by User in Apparel & Fashion
User in Apparel & Fashion
Validated Reviewer
Verified Current User
Review Source

"Great for saving money via shipping provider"

What do you like best?

We use this as a residential checker for FedEx, which helps us save money when shipping to and getting a return from a residential address.

What do you dislike?

Nothing! We are happy with it. It was easy to implement and integrate with FedEx.

What business problems are you solving with the product? What benefits have you realized?

We use this as a residential checker for FedEx, which helps us save money when shipping to and getting a return from a residential address.

It also speeds up time in the checkout funnel to conversion because the customer does not have to fill in their address.

Addressy review by <span>Greg S.</span>
Greg S.
Validated Reviewer
Verified Current User
Review Source

"Easy"

What do you like best?

It is Very easy to apply to existing forms

What do you dislike?

I have no problems with this product. It has always worked as described

What business problems are you solving with the product? What benefits have you realized?

Our database has fewer duplicates and more accurate addresses as a direct result of using this software

Kate from G2 Crowd

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