Lucidchart

Lucidchart

4.4
(378)
Optimized for quick response

HTML5 diagramming & wireframing app that supports real time collaboration & Visio import.

Diagrams done right. Communicate with your team anytime, anywhere. Sign up for a free trial today.

Work for Lucidchart?

Learning about Lucidchart?

We can help you find the solution that fits you best.

Lucidchart Reviews

Ask Lucidchart a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • For Category
  • Industry
Ratings
Company Size
User Role
For Category
Industry
Showing 377 Lucidchart reviews
LinkedIn Connections
Lucidchart review by Stephen M. S.
Stephen M. S.
Validated Reviewer
Verified Current User
Review Source
content

" Total efficiency, the best diagrams are with Lucidchart"

What do you like best?

I consider that for an educational environment LucidChart is totally effective, it contains innumerable amounts of things that you can use as tools to make flow diagrams, organization charts, real-time collaboration, mental maps, ERD, UML, chat and group comments, among others. cocas You can also create conferences with very attractive materials making them didactic. All this being very intuitive to use

What do you dislike?

The only thing I do not like is that the free version has little functionality, I think it is very limited compared to the payment. This will cause other new users to test it, deviate and take it into account to look for other software because they will not want to risk paying without being sure that it is the software they need

Recommendations to others considering the product

It is a software completely full of tools that allows you to save time. Collaboration in real time is extremely beneficial. There are many advantages it offers us so I prefer it among others in the paid version more than the free one

What business problems are you solving with the product? What benefits have you realized?

There are many benefits that we can get to this software, save time and keep everything in order are some of the most important and we had been looking for a long time. The truth is that thanks to how easy it is to handle Lucidchart, we develop everything more quickly and without neglecting other pending tasks

Sign in to G2 Crowd to see what your connections have to say about Lucidchart
Lucidchart review by Sydney W. H.
Sydney W. H.
Validated Reviewer
Verified Current User
Review Source
content

"easy flowchart diagrams in the cloud."

What do you like best?

I like this application that I can create all kinds of diagrams with different structures and designs where I can express my ideas clearly, which allows me to create plans and maps of great scope and with high acceptability, the creation of this type of diagrams is made of a simple way, if you already have knowledge in basic applications of the same purpose as Visio, what I like about this tool, is the graphics it has, since they are more adaptable, and in the final diagram, graphically they look better oriented, so I can create diagrams for all kinds of projects.

What do you dislike?

When creating complex diagrams that have a considerable amount of elements, the manipulation can become somewhat complex, since the software can become a bit slower, when the projects are of great proportions, possibly, the graphical engine falls short, when so many graphics and images are placed in the same plane, otherwise the software complies with what it promises, and the creation of a diagram and map, is quite good

What business problems are you solving with the product? What benefits have you realized?

The planning of autumn types of projects can be created in diagrams, and maps, of different characteristics, where together with elements that are inserted in it, helps to have a better reasoning about the projects and tasks to be carried out, since they are scheming, detailed plans of the activities to be carried out.

What Diagramming solution do you use?

Thanks for letting us know!
Lucidchart review by Albert E.
Albert E.
Validated Reviewer
Verified Current User
Review Source
content

"Great Diagramming Tool for Process Flows and Sitemaps with Features that Streamline the Process"

What do you like best?

I create a lot of process flows and sitemaps. I really like the ability to quickly create my diagrams on the page within the diagram without having to continually go back to a tools panel to select something. Lucidchart makes it eas to quickly type out a sitemap structure in text and build it automatically with connected symbols. Creating process flows allows you to drag from a shape to the next shape with a contextual shape picker in the diagram. No dragging and dropping from a sidebar and connecting lines between shapes, Lucidchart does that automatically and intuitively for you.

What do you dislike?

I create fairly involved sitemaps and love the sitemaps tools which let you type your hierarchy into the diagram in a popup and see that hierarchy anytime you click on a shape. However, the popup is small, and when I click on a shape in my wireframe, the popup doesn't jump to and highlight the item I've selected in the hierarchy. This makes it challenging to find the item I'm trying to work with in the popup hierarchy.

Recommendations to others considering the product

Like other SAS products, you have to be aware of the pricing models and what permissions you have to share your work with others so they can edit it too.

What business problems are you solving with the product? What benefits have you realized?

I create complex process flows with multiple decision trees for healthcare insurance products as well as web application sitemaps. Lucid chart provides great contextual tools that allow me to work quickly without continually jumping to other tool panels. Lucidchart also lets you automatically layout your diagram, so adding new items, like a new page deep in a sitemap will redistribute the icons to make space on the page in a clean format.

Lucidchart review by Jesus F.
Jesus F.
Validated Reviewer
Verified Current User
Review Source
content

"LucidChart is a collaborative tool in the cloud to create graphics in different formats and forms."

What do you like best?

1) It is an excellent tool to create and manage UML files, 2) It allows to work on mobile devices, 3) With the non-free versions it increases the storage in the cloud, 4) It is compatible with Visio and other formats, 5) It has an interface intuitive, clear and broad.

What do you dislike?

1) does not allow to generate code of the diagrams and created graphs, 2) in the free version some functions of professional use are not available, 3) it opens several windows and can make lose the thread of work to some users.

Recommendations to others considering the product

It is recommended to integrate it with other tools (G Drive, G Suite, etc.) to be able to export and collaborate in a better way.

What business problems are you solving with the product? What benefits have you realized?

It allows to make excellent diagrams and graphics, and its management is very simple, just drag and paste objects, besides it allows to generate excellent UML diagrams.

Lucidchart review by Marko P.
Marko P.
Validated Reviewer
Verified Current User
Review Source
content

"Free, practical and offers a lot of diagrams and objects."

What do you like best?

Whether you are a student or you work in a big corporate team, this software offers dozens of diagram types, hundreds of objects to select from and it does it all for free. I love how it manipulates with objects and connections thus saving you time by not forcing you to manually adjust every item. The objects looks nice and you can create some really professional diagrams. Free version offers 60 objects per diagram which is fair enough. It has predefined themes if you are in a rush and you don’t have enough time to play with colors and effects. This is my favorite diagram tool.

What do you dislike?

Text manipulation of the diagram object is somewhat cumbersome and not precise.

Recommendations to others considering the product

Try it and you will see how easy it is to create diagrams.

What business problems are you solving with the product? What benefits have you realized?

Creating flow chart and activity diagrams for my team. This software is easy to use and has a vast number of objects.

Lucidchart review by Gabriela Alejandra P.
Gabriela Alejandra P.
Validated Reviewer
Verified Current User
Review Source
content

"Excellent Diagrams to the order of the day"

What do you like best?

It is a great tool to create flowcharts, it allows you to share them to your team through the platform, it has several diagram options that fit your needs are the characteristics that I like most about this platform

What do you dislike?

It can be complex to manage the diagrams if you have many elements in it, you can accidentally move lines that you did not want to move, it should be more fluid movement to avoid obstructing the changes made in the diagrams

What business problems are you solving with the product? What benefits have you realized?

I can plan the planning of my work in a flowchart and share it with the rest of my work team, put forward project ideas through mental maps that help us to have a general vision of the activities we must undertake. For my team it has been very easy to visualize the lines of work through the diagrams and to do it using this platform is simply incredible

Lucidchart review by Geork A.
Geork A.
Validated Reviewer
Verified Current User
Review Source
content

" An easy way to assemble and edit flow charts"

What do you like best?

It is one of the easiest softwares that I have used, it has multiple predesigned forms, simply drag to the center of the document the image you need, the connectors and edit the texts.

In addition to being able to draw up structural organization charts, different types of diagrams and mental maps can be made.

It can be easily linked to the email account and other office 365 software

What do you dislike?

Sometimes it takes time to load the documents, and depending on the complexity of the document that is being developed, it hangs up (you must have a good internet connection) if you do not have a connection, you can not use this software.

Recommendations to others considering the product

In addition to using it for any help to design a diagram, add the work team that collaborates in the daily tasks, associate it with the email account that is used frequently

What business problems are you solving with the product? What benefits have you realized?

In the administrative supervision that I have at a national level, you must have a clear order of the functions, schedules and spaces where each staff is located, and depending on the rotation of the same, the organizational charts must be updated, with Lucidchart this task has been made easy . And I can share it digitally immediately with the team via web.

Lucidchart review by Donald H.
Donald H.
Validated Reviewer
Verified Current User
Review Source
content

"Flexible, easy to use and has lots of options"

What do you like best?

It is very flexible and has a ton of different shapes to choose from. I can use this for everything from network diagrams, UML, ERD to sequence diagrams and even UX flows. Lots of different options. It also allows me to import from and export to Visio. Being on a Mac and working with a lot of Windows users, this helps a lot since they all use Visio and I don't like to keep booting my VM just to open up Visio.

I also like the ability to create folders and organize the various charts. I can even share an entire folder to allow easy collaboration on projects with specific people. No need to share each individual chart.

What do you dislike?

It is cool they have a free account but it is pretty limited on the number of objects per document that is allowed. You also have to pay to get revision history. Not a big deal though since it isn't very expensive and I am more than happy to support development of this product.

Recommendations to others considering the product

No need to think twice. Well worth the money and a great product.

What business problems are you solving with the product? What benefits have you realized?

Part of my job is to create various types of software diagrams. Lucidchart allows me to do this quickly and easily. It also allows me to easily share with others and export to various formats.

Lucidchart review by Vanessa E.
Vanessa E.
Validated Reviewer
Verified Current User
Review Source
content

" It is very helpful to make flows and diagrams"

What do you like best?

It is a simple and practical tool that allows you to make any type of diagrams, flows, mental maps. Includes predesigned templates at your disposal according to the work to be done, to use them with the information you need, you just have to drag the amount of elements you need to the center of the screen and fill in the spaces with text, you can add the team work to edit the information together, as well as share and work with the tools of google and other integrations that has this program

What do you dislike?

The free version for project leaders, with a usage limitation of 25 mb for storage, should be extended a bit more. In general, it is a very good tool

Recommendations to others considering the product

Work with the integrations of other products offered by Lucidchart, and store externally the work done so as not to quickly occupy the capacity of the account

What business problems are you solving with the product? What benefits have you realized?

It helps activate and develop teamwork, it is an excellent option to clearly establish workflows in a specific project. Integrating a minimum team of 5 people

Lucidchart review by Allison D.
Allison D.
Validated Reviewer
Verified Current User
Review Source
content

"Lucidchart is flexible, detailed, and has a great free version!"

What do you like best?

Variety of shapes and items you can add, flexibility in styling and connecting them. The standard shapes are default, but you can choose from a wide variety of well chosen shape presets based on the type of project you're working on. Even for complex charts with lots of items, little lag or network issues when moving items or making changes. The free version is great for even complex charts that 50+ shapes, but only allows a small number of charts. But if you do need to use it regularly, DEFINITELY worth the premium subscription!

What do you dislike?

It can sometimes be hard to select the right item when you have several items stacked together. Zooming in and out can be cumbersome - the zoom steps are wider apart than I'd like.Otherwise, I have had no issues with the Lucidchart software as I've used it.

Recommendations to others considering the product

Don't miss the individual shape options - arrow directions for lines, shape and text colors and patterns, rounded corners, etc. These can help your diagrams look more professional, but also make them clearer for your audience at a glance. Also, the layers option isn't always obvious, but is really helpful in locking one set of shapes so you don't move them by accident!

What business problems are you solving with the product? What benefits have you realized?

Creating complex flow charts, organizational charts, workflow charts, value webs, and other diagrams. I've been able to more clearly illustrate complex website functions, large organizational systems, reporting chains with several "what if" cases, and more!

Lucidchart review by Marion G.
Marion G.
Validated Reviewer
Verified Current User
Review Source
content

"Very good UX"

What do you like best?

You can organize all your documents very easily and share documents with your colleagues. This looks very similar to Google Drive actually but making diagrams is now a hundred times easier with this ! There are a lot of interesting libraries to create the diagrams. Lucidchart's selection is very easy. I like the fact that you can import your own elements directly, which makes it again very easy/fast to use.

You can choose specific templates which are all sorted by categories as well to start doing your diagram, which makes it easier to reuse.

What do you dislike?

To be honest, I spent some time before understanding how all of this works, maybe because of the UI itself, as this is not obvious where we have to click to find our files etc... Otherwise there are not so many things I dislike as this saves me lots of time. Instead of doing these on a paper this is cleaner and faster with LucidChart ! I stayed for some time with the free trial but it blocks me to use more elements: I can't use more than a specific number of it and can't use too much space in the file I opened either which is annoying, but fine.

Recommendations to others considering the product

This will save you a lot of time !

What business problems are you solving with the product? What benefits have you realized?

Creating diagrams and having all the logic draw for everyone in my team to understand what is in my mind. I then send my diagrams and share the link to my colleagues, that's simple !

Lucidchart review by Jordan R.
Jordan R.
Validated Reviewer
Verified Current User
Review Source
content

"Arguably the most insightful and useful diagrams/templates available online"

What do you like best?

The fact that you can actually learn more whilst using a template is fantastic. Especially when preparing for a presentation - i find that lucid charts makes life easy by being able to populate professional templates. Often i find that there was some aspects I've missed - which isn't a problem anymore as Lucid charts clearly and visually points out the gaps for me. Superb!

What do you dislike?

Everything should be free, but its understandable given the quality. Its probably big ask from and end user perspective. Not that i mind paying for the subscription (it IS worth every penny) but i honestly cannot find any flaws with using Lucid charts at this stage. I've used it for quiet some years without any difficulties.

Recommendations to others considering the product

Rather subscribe and get all the tools you need - it's affordable and i consider it FREE with regard to what you are getting out of using LC!!!

What business problems are you solving with the product? What benefits have you realized?

Speeds up the process of preparing presentations. It also really helps gain more insight and allows for changes to be made at will. Regardless of what industry you are in - you could literally use a template/diagram etc - to gain further insight on other industries business models or even analyse a business prospect or potential new client and their strategies.

Lucidchart review by Ana P.
Ana P.
Validated Reviewer
Verified Current User
Review Source
content

"Powerful and versatile online tool to make quality diagrams"

What do you like best?

The diagrams have personalization possibilities to make them visually attractive, it is very easy to use since its editor is quite comfortable, it integrates very well with google docs favoring teamwork, also from the application itself you can share documents and assign permissions to team members to modify or see the diagrams, you can make many types of diagrams, but if you do not have a specific diagram you can import your own shapes and do it in the application, the diagrams can be exported in the most used formats such as pdf , jpg, png, vsx or cvs; You can also import diagrams made with other applications such as visio, omnigraffle, gliffy and draw.io

What do you dislike?

If you are using a free account you can only use a maximum of 60 objects per document and you can only have 3 documents stored, plus the revision history is only available as a premium feature.

Recommendations to others considering the product

If you need to make many diagrams and that these have more than 60 objects it is convenient to subscribe at least to the basic plan since the price is relatively low.

What business problems are you solving with the product? What benefits have you realized?

it allows me to make diagrams of many types, mainly diagrams of entity relationship and diagrams uml without need of facilities or complicated records, since you can enter with your google account or with social networks like facebook or g +, also allows to share the work with my students and organize work teams for the diagrams of the software development methodologies that we use.

Lucidchart review by Karen Q.
Karen Q.
Validated Reviewer
Verified Current User
Review Source
content

"Great for Wireframing"

What do you like best?

I like that I can generate my own diagrams and save them for future uses. Templates, such as the UI/UX ones, are great for putting together an idea quickly. Collaboration is smooth - I can easily share my document with a coworker and he or she can quickly add comments, make adjustments, or add items without needing me to touch it.

What do you dislike?

At times, my wireframe may be larger than the canvas provided. I would then adjust the canvas to be larger. However, when I expand the canvas, my wireframe moves along with frame which results it spanning over two different canvases. When I try to adjust to be only part of one, Lucidchart will jump to the bottom of the canvas.

What business problems are you solving with the product? What benefits have you realized?

We're using Lucidchart to generate wireframes for different content needs for a website. This includes wireframing new pages on the site, PPC landing pages, email drip campaigns, new modules, and more. Every content strategist and marketing managers have access to the software using our business email which makes collaboration much quicker.

Lucidchart review by Angely A.
Angely A.
Validated Reviewer
Verified Current User
Review Source
content

"Organize your internal and external processes your company with LucidChart"

What do you like best?

This is a fascinating help to create, reorganize or modify any part of the workflow in your company, be it the process of approval of tasks or assignments within the company, restructure the organization of the company, and finally creation or restructuring of a management, department among others

What do you dislike?

is a complete application, you can relate the flowchart or workflow, with other applications this is a good help, you can work directly on the page and endorse it in the cloud of the application, in my opinion I have nothing negative to add

What business problems are you solving with the product? What benefits have you realized?

With this application we can facilitate the work, we have the need to create additional coordination in the production department, with which we will test what is being explored in lucidchart and submit a proposal of height and that is approved by the meeting

Lucidchart review by Abhishek K.
Abhishek K.
Validated Reviewer
Verified Current User
Review Source
content

"Super tool for swimlane and flow diagrams"

What do you like best?

Easy to work with having lot of eye catching designs. The flow diagram can be easily shared with other team members.

What do you dislike?

Nothing particular to highlight, it just slow down sometimes if the diagram is loaded with more elements. Also I felt as the charts goes complex the response time increases.

Recommendations to others considering the product

It is a good and inexpensive product if compared to other paid available products. But if you are looking for free product then you may need to try it's trial at least.

What business problems are you solving with the product? What benefits have you realized?

It is helping me to convert complex SIPOC (supplier, input, process, output, customer) into simple flow chats and swimlane, which makes the data more presentable and easy to understand. Also it helped me developing organization chart (of our vendors) for my team's reference to understand whom to reach out when required.

Lucidchart review by Ricardo M.
Ricardo M.
Validated Reviewer
Verified Current User
Review Source
content

"Poderosa herramienta para realizar cualquier tipo de diagrama!"

What do you like best?

Me gusta que es una herramienta en linea la cual puedes acceder desde cualquier parte, incluso desde tu teléfono inteligente, puedes integrarlo con Google Drive de modo que se incorpora a las herramientas que mas usas.Tiene gran cantidad de plantillas que puedes utilizar como base para tu trabajo Driagramas de Flujo, Diagramas de red, Mapas Mentales, Diagramas de Circuitos Eléctricos, Diagramas UML y muchos otros, para hacer los diagramas cuentas con una gran variedad de figuras según estándares como UML, Entidad Relación, Redes Cisco, Azure, entre otros. Puedes manejar capas dentro del diseño lo que es muy útil si necesitas añadir elementos de diferentes niveles de análisis en el diagrama. Puedes colocarle fácilmente temas al diagrama sin mayor esfuerzo, pues ya trae unos pre-diseñados. También, puedes importar diagramas desde Visio y Gliffy; y finalmente, puedes descargar el diagrama de distintos formatos PDF, PNG, JPG, SVG y Visio.

What do you dislike?

Una de las cosas que me disgusta es que el entorno de trabajo no es personalizable y este es muy gris. Otra cosa es que cuando los diagramas se hacen demasiado complejos tiende a ponerse pesado, sobre todo si insertas imágenes.

Recommendations to others considering the product

LucidChart es un software muy sencillo y fácil de usar que permite trabajar los diagramas de forma colaborativa y compartirlos fácilmente; además, puedes tenerlos disponible desde cualquier parte con tu teléfono inteligente, solo tienes que bajarte la aplicación. Es bastante provechoso ya que puedes utilizarlo para muchos tipo de diagramas.

What business problems are you solving with the product? What benefits have you realized?

Los diagramas de procesos de la organización se realizan en esta herramienta ya que es muy sencilla y fácil de usar; además, compartes el documento y todo el equipo ya dispone del diagrama para incorporarlo a otros documentos (informes, reporte, presentaciones, entre otros). También, si necesitas un diagrama de distribución de espacios sin mucho rigor es perfecto ya que lo puedes hacer sin mucha complejidad.

Lucidchart review by Jay H.
Jay H.
Validated Reviewer
Verified Current User
Review Source
content

"Great product for organizing, planning and sharing project plans/ideas."

What do you like best?

I've been using Lucidchart for a few years now. The feature I love the most is the ability to create easy to read flow charts and attach a hyperlink to a shape.

What do you dislike?

There isn't really anything I dislike about lucidchart. Its a great product. Period.

Recommendations to others considering the product

Very easy to use! Excellent for organizing your thoughts on paper to create a seamless, easy to read flowchart. After I started using this product in Marketing, other teams like Sales, Customer Service and Prodcut teams really liked how easy it was to read my charts, that they decided to get a license of lucidchart themselves. Its a great product for any team/department.

What business problems are you solving with the product? What benefits have you realized?

As a marketer, I get a lot of internal questions from different departments asking what are email nurtures look like and what content we share with customers. With Lucidchart I can easily create a flow chart to show the emails and send dates and on top of that, I can hyperlink a shape in the chart and take someone to a sample of the actual customer email.

Lucidchart review by Daniel H.
Daniel H.
Validated Reviewer
Verified Current User
Review Source
content

"Awesome online graphing tool. "

What do you like best?

First of all is very easy to get started drawing awesome looking graphs. No matter its complexity you have at hand all the tools needed, from drawing simple flowcharts to complex UML graphs, database relations, etc. The ability to import your graphs from other software is also a big plus. There is also a huge library of symbols and charts available. Also, hotspots and layers, gives a lot of control on what is displayed, so you can somehow animate your chart to turn on/off parts of the graph.

What do you dislike?

It takes a while to get a grip on drawing connectors with custom paths, especially when adding more than one right angle turn, I had to play a bit with the different options under the page settings menu to finally have control of their positioning. I also, recommend having snap to grid enabled.

Recommendations to others considering the product

Fully recommend having a list of keyboard shortcuts, although I didn' t find one, you can build one yourself.

What business problems are you solving with the product? What benefits have you realized?

The fact that is web based, really help us share and facilitate contributing, from remote users. You can just go to any customer and open your graph in the browser, getting rid of carrying around pen drives with the information. Moreover, it is possible in most cases, to import graphs from customers data. You can have a layer where the customer can make their recommendations to the project without the need for additional meetings. At the end, this saves a lot of time.

Lucidchart review by Matt M.
Matt M.
Validated Reviewer
Verified Current User
Review Source
content

"Lucid Chart is a functional solution that creates highly-usable flow charts"

What do you like best?

It's pretty quick to learn how to use LucidChart. The features grow with you so that you can use just the basics after a few minutes of clicking around. But if you want to become a power user, you'll need to put in a bit more time.

What do you dislike?

The end result feels like a mechanical drawing or an engineering chart. They're just not aesthetically pleasing. If you're just trying to communicate information, then it's all you need. If you need to communicate information in an elegant way, then you may need a different solution.

Recommendations to others considering the product

Check it out. It may well check all your boxes. Just don't think that it will be useful for client-facing information. It's more for creating internal docs.

What business problems are you solving with the product? What benefits have you realized?

Explaining multi-stage processes to clients in an onboarding course. We've been able to help our clients understand the need to complete certain tasks in a specific order and identify decision points and criteria for making those decisions.

Lucidchart review by Chad C.
Chad C.
Validated Reviewer
Verified Current User
Review Source
content

"Lucidchart - a premier diagramming tool"

What do you like best?

I've tried way too many diagramming tools over the years - wayyyy too many. I've used Pencil (more for web mockups), Moqups (also web-centric), PowerPoint (more of a hack and too simple), and of course Visio (just too much of a pain and overkill most of the time) to name a few. I heard about Lucidchart and decided to give it a try - it is by far the easiest and most versatile diagramming program I have tried. I like it so much I actually puchased a basic plan ($55/yr). That I LOVE about Lucidchart is that I can quickly and easily which up a network diagram for a client in a matter of minutes based on a saved template. I can then export to PNG and slap it in OneNote or a Jira ticket.

One thing I really like is how well the linking of objects with arrowed lines works - it's just simple to do and the lines can be easily manipulated, something that has never been easy to do in Visio.

I like the idea of the integrations available (Jira, Google Docs, etc.), but haven't used them yet honestly.

What do you dislike?

There's not much to dislike about Lucidchart. One thing I would like to see would be the ability to have complex shapes - freehand polygons or the ability to add/remove vertices so you can make odd shapes and not just rectangles.

Recommendations to others considering the product

I think you can have one diagram for free. Try it out and see what you think.

What business problems are you solving with the product? What benefits have you realized?

I primarily use Lucidchart to create small network diagrams, but have also used it to create figures for publications and also used the mindmapping feature, which is a nice way to get thoughts lined out quickly. Some colleagues also use the Jira integration as well which allows them to insert their Lucidchart content directly into Jira tickets.

Lucidchart review by Berenice A.
Berenice A.
Validated Reviewer
Verified Current User
Review Source
content

"This is a great alternative to make some fresh diagrams"

What do you like best?

When I started using this software, I was quite amazed at its simplicity: the first thing I could enjoy of this tool is the variety of types of diagrams which anyone can easily just select and start using in a matter of seconds. I also felt a bit excited because many aspects of the chart can be easily changed (such as colors, figures, lines and many more things). In the past I had used a few diagramming tools that didn't allow for much variation of colors for my diagrams (which made them look a bit dull), but this one has been a great tool for making my diagrams.

What do you dislike?

Maybe I'm too touchy, but I dislike the left option bar. And what do I want to say by this? I mean that this bar lacks a couple feautres: first of all, this bar should include a section that shows templates for users just in case they want to change the current template for a new one. Finally, if users chose a different template for their diagram, it would be cool if the written information that users typed up in these diagrams remained there for re-use.

Recommendations to others considering the product

This online software is nice option for someone interested in making diagrams and even flow charts.

What business problems are you solving with the product? What benefits have you realized?

When I use a diagram software like this, I can be sure that my activities are recorded and stored safely. One example is if I need to change or update any logistic aspect of my business, I'd just have to open my stored diagram and make the required changes.

Lucidchart review by Maria R.
Maria R.
Validated Reviewer
Verified Current User
Review Source
content

"Lucid Chart is a great tool for keeping track of clients and their needs"

What do you like best?

Even though Lucid Chart is a tool often used to create flow charts, I really love that I can give it different uses. For example, I use this online software for keeping track of my clients and their needs: I like that I only have to log into my account, and then select a ready-made flow chart type, with added shapes and arrows to signal the flow of the task; after that, I like even more that I can replace the inserted text with the name of my clients, as well as the tasks I have to deliver to make them happy (so that they buy my stuff again), and for me, it's a super bonus that I can easily change the color of the text and shapes easily. This software has simplified the way I keep track of my clients and their orders, and that's the part I love the most.

What do you dislike?

This is a very complete software, which is also easy to use. Because of this, I can really say that the only thing that bothers me about this is its price. What I mean to say is that almost 9 American dollars per month can be a bit high for most users, especially for people like me, who run their own business on their own. If the price for this service was around 3 dollars, then I would definitely give it a 10-star rating,

Recommendations to others considering the product

Lucidchart is a fascinating software for keeping your business organized, as it can help you keep track of all your clients as well as the orders they place, and changes they need.

What business problems are you solving with the product? What benefits have you realized?

Lucid Chart gives me the opportunity to maintain my business organized. Everyday I need to talk to a number of clients, and keep track of what they want, changes to orders I already have, and so on, and I can do this within a few seconds thanks to my Lucid Chart software.

Lucidchart review by Chelsey S.
Chelsey S.
Validated Reviewer
Verified Current User
Review Source
content

"Great tool -- once you get the hang of it"

What do you like best?

I love that there are so many features and functions to create the perfect flow chart. Lucidchart helps me look like a professional designer, even though I'm not. Their selection of shapes, forms, etc. is diverse and this tool certainly helps me visualize for myself and for my team.

What do you dislike?

It can be a bit cumbersome drawing out a custom chart and getting the flow lines and boxes just where you want them. Also, what the free version allows could be quite slim.

Recommendations to others considering the product

With all their templates and download options, there's a great deal of versatility. I definitely recommend taking enough time to familiarize yourself with the software and even if you're seasoned with software like this, I recommend starting with the free version (although limited) to see if this is where you want to go.

What business problems are you solving with the product? What benefits have you realized?

often, we run into a project flow issue and this not only helps by visually showcasing the project flow, but also, product flow, UX, and allow for real time edits.

Lucidchart review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
content

"Wonderful tool for user flow creation in a straight forward easy to learn manner."

What do you like best?

I love that I am able to create boxes and arrows, while inputting text to map out processes, as well as integrate my notes on the subject. You can personalize your LucidCharts with colors and shapes. It also just makes complex things easier to understand for all stakeholders.

What do you dislike?

I dislike that sometimes it is hard to drag items or move arrows without them moving drastically. Sometimes lines cross and it is also hard to keep shapes consistent. The templates are sometimes helpful, but they can also be hard to work with unique projects that require customization and personalization. It is also quite expensive per month.

Recommendations to others considering the product

I recommend that others considering Lucidchart use it if they do not have a design background or not familiar with more advanced programs. This was simple and to the point with very little learning curve. I appreciate not having to spend a lot of time training myself, and instead making a decent product for work. I also think people should consider Lucidchart if they have a team setting, where they need to work on projects together and interact to change diagrams.

What business problems are you solving with the product? What benefits have you realized?

I am solving the business problem of mapping out my user stories and task scenarios for usability testing. I am able to see how users flow from one action to the next, as well as communicate this to the stakeholders I am interacting with, so that they can better understand the process. You have to have UX flowchart, so that you can compare successful completion of tasks with unsuccessful attempts at tasks. It also helps me to better see how information should be grouped or organized, and is much faster than using post-it-notes.

Lucidchart review by Rand R K.
Rand R K.
Validated Reviewer
Verified Current User
Review Source
content

"Great Product"

What do you like best?

I love that I am a novice image and work flow designer but that I can easily navigate, import and export images and build workflows, partnership showcases and various other docs that a web developer or designer would charge me thousands of dollars for.

What do you dislike?

Really nothing at all, it's a great app and I've only had one problem and that is being limited by the number of images I can download onto a page.

Recommendations to others considering the product

This is a great tool for charts and flows as well as an image hack outside of Adobe Cloud designer for web designs, images and clean marketing materials.

What business problems are you solving with the product? What benefits have you realized?

Visualize workflows, marketing campaigns and making images for marketing flyers to pass out to prospects.

Lucidchart review by User
User
Validated Reviewer
Review Source
content

"Incredible tool used for breaking down large scale processes and workflows"

What do you like best?

We love that we can get absolutely and totally creative with this system! We use it all across our company, from pre-sales to training to implementations and even product and engineering! It allows us to see how we break down our large scale projects into smaller measurables.

What do you dislike?

We can get super granular and in the weeds on this, which can be tough to manage. It's very easy to use but also easy to get way too deep into the details and lose sight of what we're really trying to accomplish. But that's our own problem to solve for!

Recommendations to others considering the product

Across the entire company, we've found ways to put some action and workflow around our big ideas. This has been a truly great product to help us bring more focused momentum into our start-up!

What business problems are you solving with the product? What benefits have you realized?

Much better visibility into large scale projects and workflows that often slow us down when the vision isn't fully realized!

Lucidchart review by Lianne M.
Lianne M.
Validated Reviewer
Verified Current User
Review Source
content

"Lucidchart Makes It Easy to Visualize Information to Diverse Audiences"

What do you like best?

I usually read Getting Started guides when beginning to use new software, but I didn’t have to do that for Lucidchart—yes, it’s THAT intuitive. In our information-heavy worlds, there is so much information coming at us all of the time, and plenty of that information is up for us to translate for other people. With Lucidchart, I’m able to quickly (!!!) visualize information in ways that are meaningful through extremely clear visual representation. The tools that Lucidchart provides doesn’t leave me having to write a guide on how to understand my infographic—I can write, design, and share. I often do not spend any more time than 1–2 hours on a chart with Lucidchart, because the tools and templates are already there for me to use.

What do you dislike?

There’s a limit on the number of templates that Lucidchart provides, and they could add more. While there are a ton of customization options, templates make it easy for busy people to do their jobs quickly and effectively.

Recommendations to others considering the product

Try it! Diagramming is often time-consuming and frustrating, and Lucidchart helps alleviate that with its ease of use and helpful templates. Use a template to get started and, once you’re comfortable, explore as many tools as you can. Lucidchart seems pretty simple, but is actually really powerful once you’re in the program.

What business problems are you solving with the product? What benefits have you realized?

We use Lucidchart to create low-fidelity wireframes in product/course design, as well as workflows to help others in and outside of the company understand how customers move through courses. By using Lucidchart to diagram these things, we save a ton of money by being able to solicit and receive feedback before we implement designs (and have to spend a ton of time redoing the work!).

Lucidchart review by User
User
Validated Reviewer
Verified Current User
Review Source
content

"Lucidchart"

What do you like best?

The program is really easy to use, with a beautifully designed and aesthetically pleasing UI. It has an abundance of features, and the ability to make a variety of good, useful diagrams, which could be used in a board meeting while looking at home among diagrams made by other professional software.

What do you dislike?

There is no downloadable option, so the computer must have an active internet connection to be able to use the program. Also, it lacks a few key diagram options, which are possible to do but are made a lot more difficult by the program's lack of support for these features.

Recommendations to others considering the product

It is a very powerful software, which is a great addition to any team

What business problems are you solving with the product? What benefits have you realized?

I have made sure that all of the information presented to the company executives is easy to read and understand, and is visualized in a fresh, interesting way. It has increased the professionalism of my presentations, and that of my colleagues.

Lucidchart review by Natasha A.
Natasha A.
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Amazing diagramming experience"

What do you like best?

It has many options of templates to make process flows, presentations, diagrams, mental and conceptual maps. You can work in real time and in collaboration with everyone involved, it is an easy to use application and very flexible, it adapts to any scenario you need

What do you dislike?

Sometimes it can be difficult to move objects from one side to another, if the diagram is very extensive and how many objects can make the application slow

What business problems are you solving with the product? What benefits have you realized?

It is a very useful tool to structure the processes of the office, but also gives structure and form to all our work, together we have managed to make collaborative work much more productive

Lucidchart review by User
User
Validated Reviewer
Verified Current User
Review Source
content

"Now you see it"

What do you like best?

Lucid charts is the premier diagramming software. I love many of the capabilities. I use Lucid for creating learning processes within our training and development team. The one feature I use a lot is layers. This allows me to socialize the charts with others. In fact, I never socialized process charts until I started using Lucid. Layers made it easy to get info to the right people.

What do you dislike?

Not much of a dislike - but I just don't seem to use it all the time. I use it for one big project, but then that's it. I imagine HR and engineering would use it more. If I had to nitpick, it would be the inability to dynamically change text.

Recommendations to others considering the product

You will definitely not regret trying out Lucid. When I started using it years ago, I never fully realized how useful it is to make things go visual.

What business problems are you solving with the product? What benefits have you realized?

Communication of process - hands down. Sometimes, our systems are so complex, it's hard to keep it all straight. Lucid solves this problem for us. Sharing is akin to Google sharing so it's very easy to socialize ideas.

Lucidchart review by Autumn E.
Autumn E.
Validated Reviewer
Review Source
content

"Keeps getting better"

What do you like best?

I started using Lucidchart on a non profit license and it keeps getting better. What I like most is the fluidity of use, where it's easy to create the flowcharts, etc you dream up without having to understand a complicated program. I also like that I can use it across platforms!

What do you dislike?

Sometimes I wish there were more visual options and customization tools available, like more unique box shapes and arrows. It seems like a very easy modification to overcome, though. I also think it's a bit expensive.

What business problems are you solving with the product? What benefits have you realized?

I have always been good with other charting and graphing programs, but that didn't mean I enjoyed using them. I enjoy Lucidchart and find it progresses my productivity while still being fun. I get more done with less stress, and I feel confident others can help me complete my work on Lucidchart without much training.

Lucidchart review by Brittni S.
Brittni S.
Validated Reviewer
Verified Current User
Review Source
content

"Free version not exactly user friendly"

What do you like best?

I like the templates available for flowcharts and organizational charts.

What do you dislike?

I dislike trying to make an organizational chart and then be cut off in the middle, because I don't have "premium" features.

Recommendations to others considering the product

If you want full use of this software, you will need to pay for premium features. There's a quantity limit to the amount of figures you can have per diagram or chart, which makes it difficult to start a project when you're unsure if you'll be able to finish it based on the size of the project. Even though the membership is less expensive than most software like them, there should still be no limit on the size of your project.

What business problems are you solving with the product? What benefits have you realized?

My company is designing a new organizational chart and needed a better template than using SmartArt on Excel.

Lucidchart review by Ariel D.
Ariel D.
Validated Reviewer
Verified Current User
Review Source
content

"An amazing tool for multinational teams."

What do you like best?

-It shows edits in more or less real time, and allows everyone to see who is working on what.

-The lane/container functionality, which allows one to shift all objects within a container without impacting anything else on the diagram/map is a life saver.

-Inserting steps in a process couldn't be easier - no reconnecting of lines required, the software automatically splits the flow.

- An impressive library of shapes.

-Overall an amazing tool.

What do you dislike?

poor multilingual support. not only is the UI only available in English, but at least Japanese is rendered very strangely within the tool. I imagine other east Asian languages (especially traditional Chinese) would have similar problems.

Recommendations to others considering the product

Get a trial and take it for a spin. I think that giving it a try will be far more insightful than reading reviews.

What business problems are you solving with the product? What benefits have you realized?

I work on process improvement projects with teams based in 2-3 countries on a regular basis. Visualizing a BP is one of the earliest steps we take to make sure everyone is on the same page, but it is really difficult to do when everyone isn't in the same room - or more correctly, when everyone isn't drawing on the same canvas. Lucid chart completely resolves that issue. Conducting teleconference/video conference meetings has become so much more efficient.

Lucidchart review by Christien L.
Christien L.
Validated Reviewer
Verified Current User
Review Source
content

"Great for Entrepreneurs and Sales Teams - Replaces Keynote and/or Powerpoint for Diagrams"

What do you like best?

Pretty sure that I'm not the target user for LucidChart, but once my lead UX/UI colleague turned me onto it I was hooked. I was using Keynote or Powerpoint to diagram out my sales processes. Most marketing professionals are used to having a visual workflow because it's built into their marketing automation tools. Sales people typically spend their time in a CRM, which is not very visual. Lucidchart allows me to easily spec out my sales process much faster than presentation software. The UX is intuitive.

The quick export options are fantastic.

What do you dislike?

The load time is pretty heavy in Chrome, but I'm on a MacBook Air with several tabs open; so it could be me. This is minor as once it's up, it's smooth as silk.

Recommendations to others considering the product

Would love to see a sidebar where I can type as I would into the document but then out put as a diagram.

What business problems are you solving with the product? What benefits have you realized?

QUICKLY diagramming my sales and marketing processes.

Lucidchart review by Rob F.
Rob F.
Validated Reviewer
Verified Current User
Review Source
content

"I couldn't imagine working without it"

What do you like best?

Lucidchart makes creating and sharing content effortless. Being browser based makes it incredibly easy to access and work can be shared with colleagues in just a couple of clicks. Prior to this I used desktop based programmes (Visio) which in comparison are so clunky to work with, I can never go back to them.

What do you dislike?

I use Lucidchart for basic flow diagrams which often include delivery timelines. In particular I've found the timeline feature to be somewhat limited in terms of the range of vectors, types and editable features. When dates are added to the timeline it can also be a little buggy and duplicate text.

I've not really scratched the surface with the product yet and would like to understand more about how it could benefit me but i've not seen any online tutorials. Weekly webinars going through different features or videos would be a great use.

Recommendations to others considering the product

Give the free trial a go!

What business problems are you solving with the product? What benefits have you realized?

I use lucid chart for two main purposes:

1) Creating process flows. It's quick, easy and responsive. Also, it looks great! When I'm presenting processes to stakeholders that always helps.

2) Timelines. Again usually to update stakeholders on progress of my projects.

Lucidchart review by Ariana M.
Ariana M.
Validated Reviewer
Verified Current User
Review Source
content

"Awesome tool for flow mapping!"

What do you like best?

The gridlines on lucid chart and predefined flows are awesome. It's so simple to drag and drop and get things perfectly sized. It shows you mirrored measurements on the items you're charting so that you don't have to worry about certain items being larger, smaller, too close together, too far apart. I absolutely love the tool and use it every chance I get. It's also easy to copy and entire flow and paste it into a document as an image (instead of having to worry about formatting from source to target).

What do you dislike?

I really like Lucidchart. It would be nice if the free version allowed for more flexibility. I used the free version for about two weeks and couldn't continue without buying the subscription. I think a free version that doesn't have advanced features, but also doesn't force you to upgrade would be super helpful and awesome.

Recommendations to others considering the product

It's a great tool with a bunch of flexibility. I think it's absolutely worth the money if you're building flows out often enough.

What business problems are you solving with the product? What benefits have you realized?

I've worked on a lot of solution design documents and it's always nice to quickly throw together flows for a visual perspective. Lucidchart lets me do this quickly and easily. It's easy to get frustrated with other tools and spend a lot of time on formatting, but I can draw something out in a couple of minutes that's perfectly balanced and looks great.

Lucidchart review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Great Tool for Flowcharts & Process Maps"

What do you like best?

The extreme ease of use. It took us a while to get used to building the flowcharts, but we use it for all our departments. I love that my team can collaborate on documents and make changes - especially that we can make changes live on one system, and see the changes on another while looking at the same document.

What do you dislike?

The things I dislike are probably things that there are solutions for, but I haven't yet discovered. I would like it if there was a way to show a grid, and limit items within that grid to my specifications. I know that the alignment is there, I just haven't figured out how best to use it to my advantage. I guess because it's so vast, the dislike is the learning curve to really master the product.

Recommendations to others considering the product

Take time to learn it before jumping in. Even just playing around and creating some test charts to learn how to use the different tools was a huge time saver for us when it came to implementation. Learning by DOING is really the most valuable method in an IT environment like ours.

What business problems are you solving with the product? What benefits have you realized?

The ability for my team to create flowcharts, diagrams, processes, etc., and to share them with our clients. For my team, this involves network maps as well as long term business improvement maps.

Lucidchart review by Carla B.
Carla B.
Validated Reviewer
Review Source
content

"Excellent useful application that includes tools for the realization of diagrams and templates."

What do you like best?

Good application very useful good user experience Easy to learn. It includes good collaboration tools. It works with many other applications. It is based on the cloud, which makes it very useful and portable. and it is safe since the work already done will not be lost. It reduces the time of work and allows to edit templates totally according to the need. It is online which allows editing in real time. The graphic elements available for UML and mental maps in general are simply perfect for a software development environment. I like the templates available for flowcharts and flowcharts.

What do you dislike?

I really do not dislike anything, it seems to be very useful software, which is also easy to use. The best part is that it was free. It gives the opportunity to keep the work very organized. Every day I have to talk to several clients and keep track of what they want, change the orders I already have, and so on, and I can do it in a few seconds thanks to my Lucid Chart software. The administration of loaded user images is slow and little useful, you need a better interface so that all the files work as personalized images. I do not like that most of the features are "premium".

Recommendations to others considering the product

I recommend that you use Lucidchart is a very useful application for making diagrams with predesigned templates that reduce working time.

What business problems are you solving with the product? What benefits have you realized?

Decrease working time provides information and guidance on how to make the various diagrams which is very useful for the organization of work.

Lucidchart review by James S.
James S.
Validated Reviewer
Verified Current User
Review Source
content

"The best I've found for architecture diagrams"

What do you like best?

Generally-speaking, the snapping is good and the smart re-sizing of objects is great. I've also found the autosave to be almost bulletproof. At times, I've thought that I've almost certainly lost work and it's always there waiting for me.

What do you dislike?

Sometimes the snapping can be a bit frustrating. I would also like to be able to tweak the size of arrowheads more specifically.

Recommendations to others considering the product

Import your own shape objects to make your diagrams more tailored to your company's brand.

What business problems are you solving with the product? What benefits have you realized?

- Technical architecture

- Solutions architecture

- Enterprise architecture

- Flow diagrams

- UML

- Wireframes

Lucidchart review by Shawn W.
Shawn W.
Validated Reviewer
Verified Current User
Review Source
content

"Great Collaboration for Cross-Functional Teams"

What do you like best?

Lucidchart is a great tool for a few things: building quick wireframes, concept sharing, and design critiques. The advantage of Lucidchart is that it allow everyone in your company to view the work you've produced whereas applications like Illustrator or Sketch requires your coworkers to purchase a license, and they don't have any online sharing capabilities. I've had project managers, VPs, developers, and designers chime in on design sessions to hear various feedbacks. They can also review the contents separately on their own time.

What do you dislike?

Like Illustrator, Lucidchart is a heavy tool. Lucidchart isn't native. It's built to be accessible through the web so it's convenient and available on any device so long as you are comfortable with your viewing/working device. Because of this dependence on the web, Lucidchart requires your computer to continually process on RAM (I believe). It takes a toll and slows down your development. Use it wisely. Don't dive too far into detail with this tool. One other thing is that it takes a while to load your file. I've had moments where it took hours to load something and continuously fail to project anything. That's why I'm sometimes frustrated at the application.

Recommendations to others considering the product

It's a pretty useful tool for charts, workflows, quick ideas and sharing but do not use it to create Hi-Fi wireframes. It will not be worth your time.

What business problems are you solving with the product? What benefits have you realized?

Like I mentioned above, it saves time and money because only a few license is necessary to enable collaboration & execution of design work. The sharing ability allows cross-functional teams to effectively communicate feedbacks & solutions with one another and a good rate of time.

Lucidchart review by Austin C.
Austin C.
Validated Reviewer
Review Source
content

"The most amazing Process Chart software on the Market"

What do you like best?

If love Lucidcharts. It makes making process diagrams, timeline, or mockups super easy. It's one of those programs that I don't think I could do my job without it. It makes drawing up a process map into something fun instead of a chore.

What do you dislike?

My only dislike with Lucidchart is the price. I pay for it myself, but if I worked at a company that would pay for it, that would be amazing.

Recommendations to others considering the product

If you need an easy to use diagramming software and don't want to buy software but get something SaaS, then this is THE diagramming software to use. I use it for everything.

What business problems are you solving with the product? What benefits have you realized?

Process diagrams, timelines, scheme building, even floorplans! I have solved dozens of problems with Lucidcharts!

Lucidchart review by Bruno S.
Bruno S.
Validated Reviewer
Verified Current User
Review Source
content

"Using Lucidchart"

What do you like best?

What I like most about using Lucidchart is how it saves my time. Using it is very easy and intuitive. I can still connect from anywhere, and can be accessed on my machine at work, on my machine at home or even on my cell phone half way.

I would say that in recent times it is software that I like the most.

What do you dislike?

I have no serious complaints about Lucidchart, the only thing I think could be improved would be the use on mobile platforms, which is still a bit precarious

Recommendations to others considering the product

Would recommend for any other professional not only connected the areas of technology, it can be used for all the areas in which I already had contact

What business problems are you solving with the product? What benefits have you realized?

It helps a lot in the business modeling that we propose in the company.

Lucidchart review by Dustin E.
Dustin E.
Validated Reviewer
Verified Current User
Review Source
content

"LucidChart provides EVERYTHING you need for developing and sharing project documents"

What do you like best?

The ability to collaborate with fellow team members on projects. We utilize it with our designers putting the project together with drawings, floor plans, etc. and then sharing with our sales team to confirm locations and details, and then with our install team to have the info they need on site.

What do you dislike?

LucidChart is an incredible product, for all that we've used it for over the last year plus, we haven't run into any issues or dislikes.

What business problems are you solving with the product? What benefits have you realized?

Sharing project drawings, archiving drawings for future reference, and the ability to remove paper documents from our workflow and share everything through the app.

Lucidchart review by User in Biotechnology
User in Biotechnology
Validated Reviewer
Verified Current User
Review Source
content

"Lucidchart easy to use "

What do you like best?

Lucid chart is a great tool to use that is similar to Visio. In a way it is even better because of its flexibility and additional properties like layering and importing pictures. The flexibility of being able to save it as various file types and its integration with google drive makes it an easy to use tool and great for sharing information with other people.

What do you dislike?

The rendering speed needs a bit of an improvement. Navigation/ scrolling within the site is also a barrier to entry for this program. Files that are too large are hard to use, the best work around I have found is saving the file incrementally as a .png file and then reloading it onto a new file as a picture and continuing to organize other images on top of it as layers.

What business problems are you solving with the product? What benefits have you realized?

Lucid chart is a great alternative to Visio. Air Liquide did not give me access to Visio while working there because of pricing issues and I found the Lucid chart to me a great, inexpensive tool to replace the need for visio.

Lucidchart review by Irina M.
Irina M.
Validated Reviewer
Review Source
content

"And I thought that diagramming couldn't be any easier"

What do you like best?

Everyone here loves to do less work be more productive (in order to earn more money) and that's what this diagramming software helps me do: I can start by saying that diagramming how I need to set-up the logictic aspect for each of my clients in education has become easier as Lucidchart enables me to pick out one template and start using it immediately. And what Iike a lot is that there are many sample templates to choose from. So here, the hardest decision you'll make is choosing one of the templates, because after that, you'll spend a few minutes clicking and replacing text so you can have a beautiful new diagram.

What do you dislike?

I cannot really complain because this diagramming software seems to be very complete, but if you ask me, I would love to see a feature in some graphic elements (such as arrows) where I could rotate the movement of this element. I'm saying this because I have tried to do this several times with many figures of this kind, and I haven't been capable of doing it. I really tried to find more things I dislike, but the software even has a button to share your diagrams instantly on social media (which means I can't complaint a lot about it).

Recommendations to others considering the product

After trying some diagramming software, I can say that this is the most comprehensive diagramming tool you'll find.

What business problems are you solving with the product? What benefits have you realized?

This diagramming software enables me to make the logistic process for my organization easily and quickly. Since I started using this, I don't feel I need any other diagramming software.

Lucidchart review by Seneca A.
Seneca A.
Validated Reviewer
Verified Current User
Review Source
content

"Good Cloud Based Diagramming App"

What do you like best?

I like the built in diagramming features and shapes. It made it really easy to diagram intuitively without having to use learn a new set of icons. The drag and drop editing was really straight forward and easy to use as well, and the ability to share with other and edit simultaneously was a huge bonus. The direct integration with Google Drive was also a bonus as this is my cloud storage solution of choice.

What do you dislike?

I did not like the limited functionality of the free version. As I started using the software more and more, I got less and less function over time. This could have been remedied by switching to a paid account, but I found another solution.

Recommendations to others considering the product

This is a great cloud diagramming tool. I prefer it to others like Vizio for this reason. Real time collaboration is a huge benefit especially when looking at processes that involve many people and/or departments. I also used the project in college for programming and database projects. In the end I ended up going permanently with Google Draw, since I'm a part of a G Suite company, and this software is included with our G Suite platform. I do miss the ease of use of Lucid Charts since it is designed specifically for diagramming / wire framing and not an open ended set of uses.

What business problems are you solving with the product? What benefits have you realized?

I was diagramming workflow processes that had never been diagrammed before. We were able to use this tool to begin diagramming all of the steps in our processes with decision points, and their complexity, and then begin streamlining and eliminating steps.

Lucidchart review by Benjamin B.
Benjamin B.
Validated Reviewer
Verified Current User
Review Source
content

"Best Web App for Charts and Diagrams"

What do you like best?

At the time I tried Lucidchart, I was testing the ability to work solely on a Chromebook. I stumbled across Lucidchart, and I love that it seamlessly connects to Google Drive and that you can work within the browser. And, for a fee, you can import your VSDs. Outstanding.

What do you dislike?

The cost. It isn't that bad, but I am not a fan of the software subscription model that most web applications have adopted. I understand that for smaller companies, the subscription model is the best for them. It's a personal preference.

Recommendations to others considering the product

Prepare to be pleasantly surprised. Lucidchart packs a lot of powerful features into a lightweight, easy-to-use package,

What business problems are you solving with the product? What benefits have you realized?

Wireframing websites and flowcharts--like Visio, it allows me to visualize the creation process.

Lucidchart review by Oliver V.
Oliver V.
Validated Reviewer
Verified Current User
Review Source
content

"Perfect for mapping customer journeys"

What do you like best?

LucidChart has been a major improvement to our company & sales structure. Mapping customer journeys with every touchpoint is essential to continue on improving your (sales) process. LucidChart has this right!

What do you dislike?

LucidChart has a learning curve. It takes some time to get the hang of it & pick up speed in creating diagrams.

Recommendations to others considering the product

Take your time to explore all possible shapes & flows. It makes it really easy to visualise whatever process you're describing.

What business problems are you solving with the product? What benefits have you realized?

Being able to display a chart easily through an iFrame has saved us quite some time, with it being accessible for all employees within our organisation.

Lucidchart review by Carles D.
Carles D.
Validated Reviewer
Review Source
content

"Lucidchart reminds me of a Google docs,only this isn’t free."

What do you like best?

I find Lucidchart very easy to use and intuitive. The cloud based nature perfectly fits into my needs,as it makes it so easy to work on diagrams,maps and flows while on the move.I can also easily collaborate with multiple persons on mapping tasks remotely.It is fairly priced for individuals,likewise for teams.

I like it’s template library and while it isn’t as large as that of Edraw max,Lucidcharts cloud based state makes it the better diagramming software for me.Overall,Lucidchart is to diagramming what Google docs is to word processing,

What do you dislike?

Lucidchart completely meets my needs,except that I do not get to use it too often and sometimes go weeks without a need to use it.

What business problems are you solving with the product? What benefits have you realized?

I use Lucidchart to test my ideas and concepts by process mapping them.

Learn more about Lucidchart

Lucidchart Videos

Kate from G2 Crowd

Learning about Lucidchart?

I can help.
* We monitor all Lucidchart reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.
Lucidchart
4.4
(378)

Diagrams done right. Communicate with your team anytime, anywhere. Sign up for a free trial today.