Easy instructions and manuals with enterprise support if you were to host a solr cloud cluster on perm. Instructions around lucene/solr api. Instructions on setting up zookeeper.
What do you dislike?
Sometimes the replies from the support around complicated solr questions takes forever to be answered. They do not seem to understand the product at a deeper level. Once it gets escalated it gets resolved faster.
Recommendations to others considering the product
Know the product and the roadmaps before investing on it. Talk to the sales and technical representatives on your use cases.
What business problems are you solving with the product? What benefits have you realized?
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