LumApps

3.5
(4)

LumApps is a holistic intranet platform designed to enrich the Google Cloud experience.

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LumApps review by Basil C.
Basil C.
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"Jack of All Trades Master of None"

What do you like best?

General ease of use and the potential is there for a lot of success if there was ever any good execution. So many good concepts: post-approval workflows, communities/project spaces, templates, dynamic lists for content and personalized content views, mobile app. Heavy Google integration and easy widget building.

What do you dislike?

All of those things I stated above never execute. Approval workflows are great! Except the content isn't locked during approval/review, nor does it save continuously (no undo buttons, its 2018 for gods sake) so when an approver takes a look and recommends edits, it could be 2 versions behind or just not save completely. Communities are great tools, but moderation tools are lacking. Personalized content is great, except even their own engineers don't really understand the difference between tags and metadata other than some needless segmentation of site vs. content. The search engine is often our most heavily utilized tool, its however so unprecise it's more of an obstruction in most cases. Having to spell items exactly as they appear in content titles or HTML content widgets, unsure of how the engine ranks relevance for results as they appear.

They brandish the power of how visually striking and appealing the intranet can be, but don't be fooled, thats not out of the box. Additionally, their management of images and media is too limited, I'm constantly re-uploading the same image to the "Library" because it takes extremely too long to find the original upload. Inside of the HTML widgets, I'm also fairly limited in how I can present my images and text.

Templates are great! Except they only control so much and not all widgets work with templates, meaning templates in general are useless. I can tell someone hey theres template to write a block of text and put up an image but if you want to add links or attachments, good luck.

The worst thing is they're really trying, but they're too young. Someone realized this CMS couldn't hold up in the marketplace against joomla, wordpress, or other tools and decided to try and salvage it as an intranet platform. Which would be great except its more of a CMS and less of an intranet tool. Until they figure that out instead of coming up with new ways to sell this same old product I'd stay away. You're better off paying a developer to give you exactly what you need or trying something like Papyrus, Interact, or Claromentis.

Recommendations to others considering the product

Discuss what you need your intranet to accomplish in year 1, odds are your organization (unless its full of 25-year-olds) will need a change management plan to start using this effectively. Know that it looks like this all-inclusive toolbox in the beginning but it requires a lot of fine-tuning and planning to get it even close to what's advertised. Its Google integrations are strong, but still lacking, and unexplainably far behind Google's update pace. Widgets are both the strong suit and an unreasonably crippling weak point at times for this product. The visual appearance is well built and clean, very helpful for initial onboarding/adoption. I just wished the mobile experience was actually responsive, it's up to a point but items disappear on certain screens with no explanation as to why.

What business problems are you solving with the product? What benefits have you realized?

Using LumApps for basic intranet needs: single source of truth for organizational documents and policies, updating employees through news posts, providing room for collaboration, providing employee contact opportunities through directory modules, providing workspaces to start your day.

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LumApps review by Richard M.
Richard M.
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"An excellent portal for the delegation of responsibilities in any organization."

What do you like best?

What I like most about this platform is that it facilitates communication in the work teams. with a simple interface, clean and easy to use and learn. excellent for novice users.

What do you dislike?

What I do not like very much is that it has some limitations of space in terms of free accounts. You can improve in this aspect for accounts of small or independent companies.

Recommendations to others considering the product

I recommend to any company that wants a platform to improve the communication of the organization this service widely, it is great and very easy to use.

What business problems are you solving with the product? What benefits have you realized?

thanks to this application we have a more optimal control of all the responsibilities in our organization, it allows us to have a greater capacity of response keeping the company together and integrated.

What Portals solution do you use?

Thanks for letting us know!
LumApps review by Internal Consultant
Internal Consultant
Validated Reviewer
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"Good tool , fast to implement with space to improve."

What do you like best?

the support and that there is a free and a trial version so anyone can evaluate if it fits to the needs. it is easy to admin users and is google based . The mobile integration are good too. it is fast and easy to deploy . the search engine and the capacity of supporting multi-language are great for large companies , it help us to reduce the time searching for content in old emails

What do you dislike?

there is no integrated chat, and not too much people capable in the market to take full advantage. there is some disconfort wih the client about using google accounts and google technologies at all , the privacy of the data was the more recursive question

Recommendations to others considering the product

consider all the company needs and check if the tool fulfills those needs before implementing. keep in mind that this is based on google technologies so there are some questioning about security of the data and all that . is a very good platform easy to implement but more than the software it requires some management work to comunicate all the benefits and take advantage of it so i really recomend selling this to desicion makers on the company and work from that level to avoid as possible that the user abandon the tool

What business problems are you solving with the product? What benefits have you realized?

posting news, policy management , directory and calendar are the most used capabilities, we start looking at a knowledge base too

it helps the company to centralize content in a secured platform

LumApps review by Agency in Computer Software
Agency in Computer Software
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Review Source
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"Lumapps makes Google Simple"

What do you like best?

I love that lumapps makes using google for my business so simple and easy to navigate, all my employees love it and it makes things very easy to comprehend and for my employees to collaborate together.

What do you dislike?

The price is a bit high for my budget but the software is amazingly simple and easy to use. I don't like how hard it can be to setup though.

What business problems are you solving with the product? What benefits have you realized?

Lumapps allows me to stay connected with all my employees in one central location that is easy to access and communicate on. It benefits my business by allowing communication to flow without a second thought

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