General ease of use and the potential is there for a lot of success if there was ever any good execution. So many good concepts: post-approval workflows, communities/project spaces, templates, dynamic lists for content and personalized content views, mobile app. Heavy Google integration and easy widget building.
All of those things I stated above never execute. Approval workflows are great! Except the content isn't locked during approval/review, nor does it save continuously (no undo buttons, its 2018 for gods sake) so when an approver takes a look and recommends edits, it could be 2 versions behind or just not save completely. Communities are great tools, but moderation tools are lacking. Personalized content is great, except even their own engineers don't really understand the difference between tags and metadata other than some needless segmentation of site vs. content. The search engine is often our most heavily utilized tool, its however so unprecise it's more of an obstruction in most cases. Having to spell items exactly as they appear in content titles or HTML content widgets, unsure of how the engine ranks relevance for results as they appear.
They brandish the power of how visually striking and appealing the intranet can be, but don't be fooled, thats not out of the box. Additionally, their management of images and media is too limited, I'm constantly re-uploading the same image to the "Library" because it takes extremely too long to find the original upload. Inside of the HTML widgets, I'm also fairly limited in how I can present my images and text.
Templates are great! Except they only control so much and not all widgets work with templates, meaning templates in general are useless. I can tell someone hey theres template to write a block of text and put up an image but if you want to add links or attachments, good luck.
The worst thing is they're really trying, but they're too young. Someone realized this CMS couldn't hold up in the marketplace against joomla, wordpress, or other tools and decided to try and salvage it as an intranet platform. Which would be great except its more of a CMS and less of an intranet tool. Until they figure that out instead of coming up with new ways to sell this same old product I'd stay away. You're better off paying a developer to give you exactly what you need or trying something like Papyrus, Interact, or Claromentis.
Discuss what you need your intranet to accomplish in year 1, odds are your organization (unless its full of 25-year-olds) will need a change management plan to start using this effectively. Know that it looks like this all-inclusive toolbox in the beginning but it requires a lot of fine-tuning and planning to get it even close to what's advertised. Its Google integrations are strong, but still lacking, and unexplainably far behind Google's update pace. Widgets are both the strong suit and an unreasonably crippling weak point at times for this product. The visual appearance is well built and clean, very helpful for initial onboarding/adoption. I just wished the mobile experience was actually responsive, it's up to a point but items disappear on certain screens with no explanation as to why.
Using LumApps for basic intranet needs: single source of truth for organizational documents and policies, updating employees through news posts, providing room for collaboration, providing employee contact opportunities through directory modules, providing workspaces to start your day.