What do you like best?
Lumesse TalentLink's best feature is the ability to customize on an individual basis. My dashboard can include whichever parameters I find most useful, and my colleagues can have their own unique layouts as well. I like being able to tailor my homepage and add/remove apps and categories as needed.
What do you dislike?
Where to begin... This ATS was mandated to us by our parent company and we couldn't be more disappointed. The only time we use TalentLink is for posting to our company website, but even that is a hassle because it is time consuming to comb through the resumes we receive within the platform. There are so many clicks involved to actually view each candidate's resume and then change their application status that it becomes a frustrating and annoying process.
Another problem is that the functions are inconsistent. When my company rolled out this new software we were told that the system was a result of 2 previous iterations merging together, thus on one page you may be able to scroll down but on the other you must click a down arrow. It is also necessary to enter the same information in numerous times from one page to another. The details will only sometimes carry over. If I have a requisition in Chicago, not only will it refrain from auto-populating the obvious information to follow (this position is located in the Illinois, this position is located in the United States) but you will also have to re-enter this information on the actual job advertisement page, which is a separate entity. Speaking of which, updates made to a posting must be manually entered into both the "advertisement" as well as the "requisition" page. Why am I doubling my efforts here? There are far too many clicks and steps necessary to accomplish a simple task. We dislike this system so much that we designed our own ATS in SharePoint so we wouldn't have to use it any more.
Recommendations to others considering the product
Please consider another ATS, this one is not worth the frustration.
What business problems are you solving with the product? What benefits have you realized?
Ideally, this system would provide a central location to store candidate information, track the recruitment process, and report on the data. The reporting function is particularly pathetic, as any attempt we've made to pull reports has resulted in a useless image of a graph. It would be great to have more granular information that could be exported to Excel. Perhaps this feature is somehow available, but the system is not at all user-friendly, so we have not yet discovered any such option. To put this into perspective, I am a tech savvy person who has never had trouble figuring out how to perform these types of actions in other ATS's.