What do you like best?
The ease and speed at which you can back up and clone a hard drive.
The ability to browse backed up images.
The ability to convert Macrium images to Virtual hard drive files and run them as virtual machines.
What do you dislike?
The figuring out the Volume Shadow copy Service errors can be a burden.
You can't clone a completely full drive.
You can't always clone a drive that's dying.
Recommendations to others considering the product
Consider getting a USB hard drive dock or two.
Reflect works best with a dock.
What business problems are you solving with the product? What benefits have you realized?
An OS reload can have a 1 day turn around if you stay on top of it.