What do you like best?
I really like the features that Magaya Cargo System provides. As a freight forwarder myself, the system is very intuitive, clean and very user friendly compared to their competitors. I love their support department, they are always providing solutions in a very small time frame. All this combined, makes it very easy for us to keep our operations fast, efficient and reliable.
What do you dislike?
I really dislike the price tag, for us, it represents one of our main costs. Also compatibility with other systems is not good. As a macOS user, there is no native application for it. You have to run it through a remote desktop app, which makes it very unstable sometimes, it closes the session by itself and reliability isn't that good when it comes to different OS, other than windows.
Recommendations to others considering the product
Magaya has a program called Magaya University, I recommend every new user of Magaya going through it. It is a very useful tool. Every once in a while I keep going back at it to clear out some doubts. Magaya also makes it a requirement before starting the implementation process. It is a must.
What business problems are you solving with the product? What benefits have you realized?
All my operations headaches went away when i started using Magaya. Everything is way more organized. I stopped going through excel sheets to consult past shipments. Also, I am a one software kind of guy, I hate going back and forth to different platforms and trying to connect them. Magaya is an All in one solution for us. It has WMS, accountability, distribution, etc. It also provides additional plug-ins to keep enhancing the software as our company grows.