Magento Commerce (formerly Magento Enterprise Edition)

(45)
3.7 out of 5 stars

Magento Enterprise Edition is Magento Commerce's licensed e-commerce platform offering for large businesses.

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Magento Commerce review by <span>Matthew H.</span>
Matthew H.
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The King of Customization (and Complication)

What do you like best?

Flexibility. There is so much that you can do with Magento. As an eCommerce platform this is definitely of the "everything is possible" variety. However, the customization and flexibility comes at a cost.

What do you dislike?

Magento is flexible, but fragile. The open market source nature is fantastic but you lose quite a bit of reliability. When you install an extension it could break your entire site, or maybe just a break another extension. One of the more frustrating is when an all to frequent security patch quietly destroys your ability to do something as simple as upload an image. Also the Out of the Box Reports are sub par at best. Luckily there are extensions that exist to improve this.

Recommendations to others considering the product

Take a look at the Community Edition, weigh your options. Before you commit to using Magento be sure to look at exactly what you need. It is a fantastic platform but if you really only need minor customization I would recommend looking at other platforms. It's almost a guarantee that Magento can do exactly what you need, it just might take quite an effort to get there. This is not of the faint of heart.

What business problems are you solving with the product? What benefits have you realized?

Magento is great for large eCommerce focused businesses. I work at an agency and several of our partners use this platform. The problem it solves is providing a platform for eCommerce, while also being open source (hence the flexibility I mentioned earlier.

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Magento Commerce review by <span>Steffany W.</span>
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Incredibly powerful but not easy to set up and manage

What do you like best?

The functions you can complete in Magento are really powerful. You can build a website, manage all your products & categories, create promotions, store files, send transactional emails and more. Everything you need to run an e-commerce website is available in Magento.

What do you dislike?

It is a difficult product to learn and navigate initially. The WYSIWYG editor is not simple; links will break unless edited directly in the HTML. The file system is incredibly clunky and feels like it is suck in the early 2000's. It is easier to store images elsewhere when possible and reference them when needed. Creating promotions is easy, but there needs to be better organization that's more sophisticated than just sorting.

Recommendations to others considering the product

Get the most updated version and implement on there, as using an earlier version and migrating is a bit of a pain.

What business problems are you solving with the product? What benefits have you realized?

We run the entire e-commerce business using Magento, from the website, to product management, to sending transactional emails after purchase (we use a separate email program for our promo emails and campaigns).

What E-Commerce Platforms solution do you use?

Thanks for letting us know!
Magento Commerce review by User
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Superb in every way!

What do you like best?

The extensions seems endless! No matter what feature you want to implement to make your web store run smoother, Magento almost always has an extension. Even the times they haven't, it is open enough to easily program other features into it. It works as a front end order system, page management, discount management, tracks our customers for our newsletter, and the list goes on. Prior to Magento we were slaves to the YahooStore system, and since we made the change, we haven't had to look back once.

What do you dislike?

There may be overkill with some of the included features which makes for a learning curve of figuring out what you really need to use right away. Honestly, it isn't that bad though.

What business problems are you solving with the product? What benefits have you realized?

The customization and design of our website has been greatly improved because of the features Magento offers. This results in more product clicks and web traffic. Just what we want in the online retail buisness.

Magento Commerce review by Administrator in Sporting Goods
Administrator in Sporting Goods
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Great Ecommerce product

What do you like best?

The fact that it runs the LAMP framework!

Easy to configure and hook up with external APIs like Payment Bridge, PayPal, Avalara Tax service etc.

The back-end system provides a lot out of the box. You can set up simple SKUs and configurable skus easily.

Magento rolls out security patches very often to address vulnerabilities and this ensures the platform is secure and PCI compliant.

What do you dislike?

The SUPEE security patches are not always fully tested and tend to cause downtimes when they are installed. We have had to write hotfixes to address some of these SUPEE patch downtimes in the past.

Recommendations to others considering the product

Best to work with an external development company that specializes in the front-end development and configuration especially if you do not have seasoned experts on the LAMP framework or Magento.

What business problems are you solving with the product? What benefits have you realized?

Primarily ECommerce - B2C and B2B Platform.

Magento Commerce review by Administrator
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Difficult user experience with high level customization

What do you like best?

I like the product management and all of the attributes you can add to your products and display. Also, adding simple products to your configurable products is very easy.

What do you dislike?

It requires constant updates that creates issues with the extensions and custom code you have on the site. The user guide is only helpful for the most basic functions and anything that is slightly in-depth cannot be found in it. The platform promises new innovations that come out FAR after the promised date.

Recommendations to others considering the product

I recommend being well versed in all web design and development before using this product and read the the user guide thoroughly.

What business problems are you solving with the product? What benefits have you realized?

This is our first commerce website and it helps us sell directly to the public. That is essentially it.

Magento Commerce review by User in Luxury Goods & Jewelry
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Magento Enterprise

What do you like best?

Once you get the hang of it, Magento is pretty easy to use.

What do you dislike?

It is very difficult to figure out how to do basic things. It is also difficult to batch upload products. The CSV upload form is very lengthy and takes a long period of time, and still does not upload into the system correctly. The specifications for images and product information are very specific. Magento itself is very basic and you have to individually purchase and set up plug ins in order to have standard services on e-commerce sites such as customer reviews. It is also very difficult to create basic promo codes that are standard for other e-commerce websites, such as buy one get one free.

Recommendations to others considering the product

You will need a strong developer to help you get started and to help install all of the plugins that you will need.

What business problems are you solving with the product? What benefits have you realized?

With magento we were able to understand a lot about our customers once we had it set up correctly. It greatly helped our customer service end since it was very easy to access a lot of customer information.

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