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Magento Commerce (formerly Magento Enterprise Edition)

3.9
(76)

Magento Enterprise Edition is Magento Commerce's licensed e-commerce platform offering for large businesses.

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Magento Commerce review by Matthew H.
Matthew H.
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Review Source

"The King of Customization (and Complication)"

What do you like best?

Flexibility. There is so much that you can do with Magento. As an eCommerce platform this is definitely of the "everything is possible" variety. However, the customization and flexibility comes at a cost.

What do you dislike?

Magento is flexible, but fragile. The open market source nature is fantastic but you lose quite a bit of reliability. When you install an extension it could break your entire site, or maybe just a break another extension. One of the more frustrating is when an all to frequent security patch quietly destroys your ability to do something as simple as upload an image. Also the Out of the Box Reports are sub par at best. Luckily there are extensions that exist to improve this.

Recommendations to others considering the product

Take a look at the Community Edition, weigh your options. Before you commit to using Magento be sure to look at exactly what you need. It is a fantastic platform but if you really only need minor customization I would recommend looking at other platforms. It's almost a guarantee that Magento can do exactly what you need, it just might take quite an effort to get there. This is not of the faint of heart.

What business problems are you solving with the product? What benefits have you realized?

Magento is great for large eCommerce focused businesses. I work at an agency and several of our partners use this platform. The problem it solves is providing a platform for eCommerce, while also being open source (hence the flexibility I mentioned earlier.

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Magento Commerce review by Justin N.
Justin N.
Validated Reviewer
Verified Current User
Review Source

"Magento is amazing for E-Commerce"

What do you like best?

Love that there is so much opportunity to flex with all the options that any client using Magento can do. They have an amazing B2B portal and order management system. One of the best things I think is the ability to create store views so companies can be in different countries and manage all their inventory in one dashboard.

What do you dislike?

Magento Commerce is a bit expensive for a smaller company under 1-2 Million in online sales. There is a bit of a setup time to customize the site for the client. This takes a good development team to do this who should be experienced in Magento.

Recommendations to others considering the product

The one-step checkout extension is awesome!

What business problems are you solving with the product? What benefits have you realized?

B2B solutions are amazing on M2 Commerce Edition

What E-Commerce Platforms solution do you use?

Thanks for letting us know!
Magento Commerce review by Mancy C.
Mancy C.
Validated Reviewer
Review Source

"A good alternative for online small Business"

What do you like best?

- Magento is user-friendly. A simple back-end with intuitive navigation.

- Community version is free.

- Magento is robust and has flexible features.

- The next-generation PHP7 code architecture allows for true customization.

- The Magento's community provides very usefull features like the ability to manage multiple store fronts, multi-language and multi-currency support and is mobile and search engine friendly.

- Magento own a large community of users who have developed many extensions and plugins.

What do you dislike?

- Magento is available in many versions. The community version of Magento is free, while the enterprise version of Magento is little expensive.

- There is less developper than the others solution, then less plugin, less template, less everything.

- Sometimes, it's difficult to Use.

Recommendations to others considering the product

Magento is a decent online business solution that you may need to scale quickly. You can try the free version and make your advice.

What business problems are you solving with the product? What benefits have you realized?

It's a good e-commerce solution, not the best in my opinion.

Magento Commerce review by Tyler M.
Tyler M.
Validated Reviewer
Review Source

"Solid Platform but Shopify is Superior"

What do you like best?

Magento is flexible and easy to setup. Their mobile design is very nice and magento stores generally load quite quick. Also, because it allows 3rd party integrations it's favored by a lot of devs for all kinds of marketplaces.

What do you dislike?

My main issue with magento is that under heavy load a magento store with throw all kinds of crazy errors after the back end becomes unstable. I've experienced this developing for a retail store that sold shoes and some of which were exclusive so the rush of traffic rendered the site unusable for hours. I prefer Shopify personally.

Recommendations to others considering the product

Explore all options and find what best suits the needs for your business model. If flexibility and ease of use is a big component then consider going with Magento.

What business problems are you solving with the product? What benefits have you realized?

The 3rd party integration allowed me to implement features that solved the small problems within our business. I think the customization aspect is the most beneficial for this platform.

Magento Commerce review by Steffany W.
Steffany W.
Validated Reviewer
Review Source

"Incredibly powerful but not easy to set up and manage"

What do you like best?

The functions you can complete in Magento are really powerful. You can build a website, manage all your products & categories, create promotions, store files, send transactional emails and more. Everything you need to run an e-commerce website is available in Magento.

What do you dislike?

It is a difficult product to learn and navigate initially. The WYSIWYG editor is not simple; links will break unless edited directly in the HTML. The file system is incredibly clunky and feels like it is suck in the early 2000's. It is easier to store images elsewhere when possible and reference them when needed. Creating promotions is easy, but there needs to be better organization that's more sophisticated than just sorting.

Recommendations to others considering the product

Get the most updated version and implement on there, as using an earlier version and migrating is a bit of a pain.

What business problems are you solving with the product? What benefits have you realized?

We run the entire e-commerce business using Magento, from the website, to product management, to sending transactional emails after purchase (we use a separate email program for our promo emails and campaigns).

Magento Commerce review by User
User
Validated Reviewer
Verified Current User
Review Source

"Superb in every way!"

What do you like best?

The extensions seems endless! No matter what feature you want to implement to make your web store run smoother, Magento almost always has an extension. Even the times they haven't, it is open enough to easily program other features into it. It works as a front end order system, page management, discount management, tracks our customers for our newsletter, and the list goes on. Prior to Magento we were slaves to the YahooStore system, and since we made the change, we haven't had to look back once.

What do you dislike?

There may be overkill with some of the included features which makes for a learning curve of figuring out what you really need to use right away. Honestly, it isn't that bad though.

What business problems are you solving with the product? What benefits have you realized?

The customization and design of our website has been greatly improved because of the features Magento offers. This results in more product clicks and web traffic. Just what we want in the online retail buisness.

Magento Commerce review by Administrator in Sporting Goods
Administrator in Sporting Goods
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Verified Current User
Review Source

"Great Ecommerce product"

What do you like best?

The fact that it runs the LAMP framework!

Easy to configure and hook up with external APIs like Payment Bridge, PayPal, Avalara Tax service etc.

The back-end system provides a lot out of the box. You can set up simple SKUs and configurable skus easily.

Magento rolls out security patches very often to address vulnerabilities and this ensures the platform is secure and PCI compliant.

What do you dislike?

The SUPEE security patches are not always fully tested and tend to cause downtimes when they are installed. We have had to write hotfixes to address some of these SUPEE patch downtimes in the past.

Recommendations to others considering the product

Best to work with an external development company that specializes in the front-end development and configuration especially if you do not have seasoned experts on the LAMP framework or Magento.

What business problems are you solving with the product? What benefits have you realized?

Primarily ECommerce - B2C and B2B Platform.

Magento Commerce review by Administrator
Administrator
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Verified Current User
Review Source

"Extremely powerful, flexible framework...but not without its headscratchers"

What do you like best?

Extensibility of the core modules, and loads of factory-default settings and features that handle the majority of basic grunt work -- e.g. catalog pagers, checkout, user security, etc. Also, support is very good and the community is very strong.

What do you dislike?

The naming conventions can be extremely confusing at times, due in part to its contextual nature which often leads to confusion when referencing message boards or documentation.

Recommendations to others considering the product

Pay close attention to all documentation and fine-print. Magento is extremely powerful, but also very delicate and particular with infrastructure and coding conventions.

What business problems are you solving with the product? What benefits have you realized?

Robust back-end that supports high-volume ecommerce, and a flexible front-end that enables us to reinforce a unique brand identity and effective user experience. There are also lots of bells and whistles that come in handy.

Magento Commerce review by Jack C.
Jack C.
Validated Reviewer
Verified Current User
Review Source

"The best software platform for ecommerce"

What do you like best?

It is an amazingly complex software, it can do and achieve great performance from custom process to easy A/B testing, one ofthe leaders in it's field is a great tools for building at a great pace. Can withstand great volumes of traffic and still have a great speed.

What do you dislike?

The pricing is on match, with thebasics starting at over 1500 pounds, but it delivers on its promises and then some.

What business problems are you solving with the product? What benefits have you realized?

Customer engament and fullfiling orders. Can custommake every page and process easily.

Magento Commerce review by Administrator
Administrator
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Verified Current User
Review Source

"Difficult user experience with high level customization"

What do you like best?

I like the product management and all of the attributes you can add to your products and display. Also, adding simple products to your configurable products is very easy.

What do you dislike?

It requires constant updates that creates issues with the extensions and custom code you have on the site. The user guide is only helpful for the most basic functions and anything that is slightly in-depth cannot be found in it. The platform promises new innovations that come out FAR after the promised date.

Recommendations to others considering the product

I recommend being well versed in all web design and development before using this product and read the the user guide thoroughly.

What business problems are you solving with the product? What benefits have you realized?

This is our first commerce website and it helps us sell directly to the public. That is essentially it.

Magento Commerce review by Administrator in Retail
Administrator in Retail
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Verified Current User
Review Source

"Getting better with every release"

What do you like best?

Magento 2 hasn't been around all that long yet, and each successive release is fixing more issues and introducing more functionality, so definitely feel like it's the best long-term platform for a growing e-commerce business. Especially love the multi-store functionality.

What do you dislike?

Support team is adequate but not great, although client relations are solid. Biggest dislike is that the ecosystem they have created is very advantageous to 3rd party integrators, resulting in Magento not willing to handle questions and concerns that may involve 3rd parties applications or even how to execute on some of their functionality. They love to refer those questions to system integrators (at your expense).

What business problems are you solving with the product? What benefits have you realized?

Scaling a complex e-commerce business with multiple storefronts and brands.

Magento Commerce review by User
User
Validated Reviewer
Review Source

"A Great Way to Monitor/Edit Your Website"

What do you like best?

I liked that the user interface wasn't too difficult to learn. Once logged in, you can pretty easily find your way around. My job was to keep the product images on the company's website up to date, as well as add and edit product descriptions. This was fairly easy to do and didn't take to long to figure out.

What do you dislike?

The software would sometimes give you error messages when trying to save product details if there was something wrong with the product specs. Never was able to figure out what the problem was and most times would just have to exit without saving. Seems like you should be able to edit a product description without having to edit the product specs. Hopefully this is something they'll fix if they already haven't.

Recommendations to others considering the product

Don't be overwhelmed once inside the menu. Focus on what you actually need to do and learn how to do that. There are tasks that can be done in the software that are simple enough for the most basic user to master. Most the tasks I needed to complete could be learned in a matter of minutes.

What business problems are you solving with the product? What benefits have you realized?

This makes it quick and easy to add and edit products for an e-commerce site. I think it's simple enough that simple tasks, like adding and editing products, can be distributed to others in the office who might not have coding or design knowledge. This would allow updates to be made much quicker than if just one or two are working on it.

Magento Commerce review by User in Luxury Goods & Jewelry
User in Luxury Goods & Jewelry
Validated Reviewer
Review Source

"Magento Enterprise"

What do you like best?

Once you get the hang of it, Magento is pretty easy to use.

What do you dislike?

It is very difficult to figure out how to do basic things. It is also difficult to batch upload products. The CSV upload form is very lengthy and takes a long period of time, and still does not upload into the system correctly. The specifications for images and product information are very specific. Magento itself is very basic and you have to individually purchase and set up plug ins in order to have standard services on e-commerce sites such as customer reviews. It is also very difficult to create basic promo codes that are standard for other e-commerce websites, such as buy one get one free.

Recommendations to others considering the product

You will need a strong developer to help you get started and to help install all of the plugins that you will need.

What business problems are you solving with the product? What benefits have you realized?

With magento we were able to understand a lot about our customers once we had it set up correctly. It greatly helped our customer service end since it was very easy to access a lot of customer information.

Magento Commerce review by Arturo R.
Arturo R.
Validated Reviewer
Review Source

"Great for big companies with an extensive product catalog"

What do you like best?

The platform allows for inventory management and helps users manage customers, perform sales and seize cross-selling opportunities.

Add shipping costs and many details of your clients process.

What do you dislike?

It's a complex tool. It takes a bit of training or a tech-savvy person to take advantage of Magento's full potential right off the bat. The best approach for a newbie is to go little by little and asking questions. The platform offers great support as well.

Recommendations to others considering the product

This is a very powerful tool. If you have customized products or a broad portfolio of products, this is the tool for your company. It is very complex, yet it allows you to take it step by step.

What business problems are you solving with the product? What benefits have you realized?

Online and phone sales.

Magento Commerce review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Very difficult to work with"

What do you like best?

It's what the pros use. It seems very professional once you get going and have a lot of products in your shop. Everything seems very professional and well built and is built for bigger/larger companies to use. The biggest pro about Magento is the features it has to offer. Magento has many features such as variable products, quantity, shipping, and more. That sets it apart from other E-commerce solutions.

What do you dislike?

I know Magento is used by the "big guys" in the eCommerce industry but it's just so hard to set up and get going. It seems lie everything is broken when trying to save settings which results in me having to re-upload and reconfigure the database. Another downside is that Stripe is not built into Magento. Purchasing a 3rd party plugin for Stripe is very costly and should be built into Magento.

What business problems are you solving with the product? What benefits have you realized?

I am using Magento to sell shirts and tank tops online (clothing) but I realized that there are other solutions out there that are much easier to use. Besides the negative things about Magento, I've realized that scaling with Magento is going to be easy. With other solutions, there will need to be a lot of modifications in the core of the solution but with Magento, it will be seamless.

Magento Commerce review by Chris M.
Chris M.
Validated Reviewer
Verified Current User
Review Source

"A complete platform that can be customized to meet any business' needs. "

What do you like best?

Magento has a vast collection of themes, apps, and community 3rd party extensions that prove to be quite useful. Since it is such a commonly used platform (for obvious reasons) there are great forums and constants always working to bring the best out of each patch update. Long-term support and investment in the platform is obvious, they clearly are not resting on their laurels even with the great versions they've created.

What do you dislike?

Magento can do it all, it's pretty vast. It's almost too vast however and it's easy to get lost in it's depths at times. Support is great but as with many platforms it doesn't come cheap especially since it's so in-demand. When it's setup it can do the lot but it takes a bit to setup. That plus their transition to a new code re-write in a 2.0 version is putting much more work on existing users to move with the innovative upgrades. If you don't move with the upgrades you lose support. If you lose support, you are more vulnerable to getting outdated or hacked.

Recommendations to others considering the product

Be prepared to do a lot of setup and learning (if you are a novice). Once it's all functioning it works pretty well and the admin is pretty nice to work with.

What business problems are you solving with the product? What benefits have you realized?

Magento is allowing our business to manage multiple e-commerce storefronts and display high quality responsive content for view in an array of platforms.

Magento Commerce review by User in Design
User in Design
Validated Reviewer
Review Source

"Great for Large E-Commerce Businesses!"

What do you like best?

I like how robust of a system Magento is and they have a great customer support staff. It is fantastic for large organizations.

What do you dislike?

It's interface is still a little clunky. I wish that it had a more easier way to view changes. We have an e-commerce company with over 20,000 products (conservatively) and I have a staging site. If I want to view my changes, it takes a couple extra steps. Also, it isn't ideal for bundling products together in multiple SKUs on one product detail page. We have had to have that feature built in.

Recommendations to others considering the product

To focus more heavily on setting up a feature to bundle multiple products together on one product detail page that will allow operations to take the orders as individual SKUs (since they may be coming from different retailers).

What business problems are you solving with the product? What benefits have you realized?

We are able to quickly get products up on our Magento website for some of the largest companies in the world.

Magento Commerce review by Simone M.
Simone M.
Validated Reviewer
Verified Current User
Review Source

"Enterprise level platform"

What do you like best?

Magento Enterprise provide a large set of functionalities for managing large products catalog and structured store management team.

Unlike the CE version, Magento EE provides high performance with materialized views pattern, full page caching and incremental indexation. From the practical point of view it provides a visual merchandising tool and fine-grained admin permission setup, not only by area but also by website.

What do you dislike?

In the other hand Magento requires long time to learn every single feature and code implementation; sometimes trivial bugs remain unfixed also if an issue is submitted by the community, especially on version 1.

Recommendations to others considering the product

Don't be impressed for the annual fee, to reach the same quality with a Magento CE you probably have to spend more.

What business problems are you solving with the product? What benefits have you realized?

When a customer come with us with an already implemented Magento the very first issue to solve is performance, both for visitors and administrators, to solve it you need a great know-how in server clustering, setup up and optimization. It's better if the same person can analyze server infrastructure and code implementation.

Magento Commerce review by Administrator
Administrator
Validated Reviewer
Review Source

"Complex E-Commerce Software with a lot of possibilities, but also a lot of work."

What do you like best?

With Magento you can basically customize everything, which is great. It is also one of the most used e-commerce software, so you'll find answers to a lot of questions and problems.

What do you dislike?

If you want to change anything in Magento it is pretty much always a huge load of work. If you start using Magento you will need a full time developer at hand at all times! If you don't have one, do not use Magento!

The setup of Magento is hard, adding a module is difficult, because the built-in connector doesn't work properly.

The voucher system is not very useful. For example if you want to offer a discount on a certain type of product, you can't do that without an extra module.

What business problems are you solving with the product? What benefits have you realized?

We are currently using Magento for an fashion online shop.

Magento Commerce review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"Customized experience"

What do you like best?

I love how it interfaces with our web design. Product creation is simple once you are familiar with the software. We have a very customized experience for our customers

What do you dislike?

We use URapidFlow add-on on top of our Magento platform and have had a lot of troubles with the add-on staying compatible with all operations after updates are done to the platform. I also dislike the amount of time it takes to sync our databases and see live changes on our website.

Recommendations to others considering the product

Make sure you onboard a good developer and you are also happy with that relationship. We had a difficult time in the beginning because the developer we partnered with did not work out.

What business problems are you solving with the product? What benefits have you realized?

We are able to offer our customers a tailored shopping experience.

Magento Commerce review by Chad V.
Chad V.
Validated Reviewer
Review Source

"#1 E-Commerce software"

What do you like best?

Magento, similar to wordpress has a huge marketplace of extensions that allows you to modify and add features to your website without having to code it yourself. Magento also allows you to easily organize hundreds of products.

What do you dislike?

Magento is a lot more expensive to develop on which can be a big deterrent to smaller companies.

What business problems are you solving with the product? What benefits have you realized?

Magento has allowed us to create multiple websites, under different brands all under on backend. It allows us to easily manage these without the need of multiple systems.

Magento Commerce review by Miguel Ángel B.
Miguel Ángel B.
Validated Reviewer
Review Source

"Gran e-commerce muy potente y versatil"

What do you like best?

Es increíble cómo puedes montar una tienda online con unos simples pasos. Te ofrece muchas posibilidades a la hora de vender diferentes productos con todas las modalidades posibles.

What do you dislike?

Tiene tantas opciones que aveces es lioso y puede llevar a confusión. La API que ofrece para la intervención de terceros aveces es complicada.

Recommendations to others considering the product

Una integración de terceros más simple y con más facilidades.

What business problems are you solving with the product? What benefits have you realized?

Hemos convertido un negocio tradicional en un negocio online que ofrece sus productos por todo el país.

Magento Commerce review by Administrator in Machinery
Administrator in Machinery
Validated Reviewer
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"Fully open source and customizable"

What do you like best?

Magento is definitely user friendly and easy to pickup on. They have a great "Magento U" where you can take comprehensive courses to learn the ins and outs of the Admin panel. No dev experience neccessary.

What do you dislike?

As it is fully customizable, the downside is needing extension add-ons for features that it would be nice to have built in to the software. However, I understand that this is reflective of my personal e-commerce needs.

What business problems are you solving with the product? What benefits have you realized?

We mainly utilize Magento as a platform to provide quotes to customers but love how flexible all of possible options are if we decide to open a wholesale platform. We like being able to contact customers who have abandoned carts via email and exit intent windows.

Magento Commerce review by User in Retail
User in Retail
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Verified Current User
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"Great sales & inventory platform"

What do you like best?

I like Magento because its simple to use yet there are so many different options and extensions. This allows the user to customize it and make it more complex to meet their individual company's needs.

What do you dislike?

I dislike that there are always notifications for irrelevant things when I log in.

Recommendations to others considering the product

Take some time to figure out all the features and addons as they will be very useful once you know all the options available.

What business problems are you solving with the product? What benefits have you realized?

Inventory tracking has been a lifesaver. I like how you can track individual warehouses for product tracking and inventory.

Magento Commerce review by Luca W.
Luca W.
Validated Reviewer
Review Source

"Great software for building a great store"

What do you like best?

Very good software to use when you have a great team you can count on. You can customize absolutely everything you need. The connectivity with other apps and api's is great. In order to achieve the best you have to know what to ask from the developers

What do you dislike?

Somethings are hidenn, you could not find all the tutorials and all the data for certain modifications and have to go by trial

What business problems are you solving with the product? What benefits have you realized?

Generating an amazing online shop

Magento Commerce review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source

"Best in class"

What do you like best?

It's pretty powerful, scalable and very flexible platform. I built a variety of extensions of it and a bunch of websites. You can easily get whatever you need just by adding third-party extensions. Besides that, there are a bunch features out of the box.

What do you dislike?

It can be heavy and complicated at first view. Also, it can be complicated to find developers, but it worth it.

Recommendations to others considering the product

In my personal opinion, it's the best solution in class even along with other languages. I have been working it more than 10 years and I love it. I may look to coomplicated but it's very powerful and can adopt to any business requirements.

What business problems are you solving with the product? What benefits have you realized?

We build a huge organic food e-commerce website.

Magento Commerce review by Inmaculada N.
Inmaculada N.
Validated Reviewer
Review Source

"A powerful ecommerce platform"

What do you like best?

You can develop your own modules for your ecommerce. One of the two kind of licences is free. There is a huge repository to download a lot of modules that can suit your website.

What do you dislike?

The Zend framework, which is the framework that Magento uses, can be a little bit tricky at the beginning.

Recommendations to others considering the product

If you need to customize your own shop online, Magento is a really good option.

What business problems are you solving with the product? What benefits have you realized?

Creating a Shop online for retail.

Magento Commerce review by Consultant in Computer Software
Consultant in Computer Software
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Verified Current User
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Working as a developer on multiple stores running Magento platform"

What do you like best?

It has some good improvements and features when compared to Magento Community edition, and if you are looking for functionalities it is providing out of the box, Magento EE is a way to go. Also, they have a very good support - when contacted, they usually answer pretty fast.

What do you dislike?

Well, pricing is a bit high, especially when comparing it to Magento CE with few additional extensions to offer the EE functionalities. Also, there are some bugs with it that, when encountered, can be solved only through their official support by patching the software.

Recommendations to others considering the product

If you're looking specifically to have features included in Magento EE (full page cache, better indexing features, gift wrapping, customer segmentations or improved email marketing capabilities), it would be at least a good option to consider.

What business problems are you solving with the product? What benefits have you realized?

I am working as a backend developer, and creating custom solutions on Magento platform. Creating custom solutions to change core functionalites and include new ones.

Magento Commerce review by Greg D.
Greg D.
Validated Reviewer
Verified Current User
Review Source

"A good platform, not excited about the forced upgrade to M2"

What do you like best?

Magento is very user friendly when it comes to building products and promotions

What do you dislike?

The CMS leaves a lot to be desired, it's incredibly time consuming to create robust landing pages

What business problems are you solving with the product? What benefits have you realized?

Running our entire eCommerce cart and product management system

Magento Commerce review by Amandeep K.
Amandeep K.
Validated Reviewer
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"Most Powerful E-Commerce platform"

What do you like best?

Magento is the most used and most powerful E-Commerce platform available in the market. You can have your online store very fast. It has very good support from placing order to order processing. It also lets your manage your inventory.

What do you dislike?

To make the full use of Magento, You will need an experience Magento Developer to handle tasks for you.

What business problems are you solving with the product? What benefits have you realized?

We create online stores for our clients using Magento

Magento Commerce review by User
User
Validated Reviewer
Review Source

"Great for sales"

What do you like best?

Our company tries to personalize products and the system makes it easy for that to happen. Also several customer service agents are able to work out of the system at once.

What do you dislike?

No problems so far, but new to the software so still getting used to it.

Recommendations to others considering the product

Magento has worked well for dealing with large quantities of orders. Not sure if this would be ideal for a smaller business, but maybe!

What business problems are you solving with the product? What benefits have you realized?

Able to personalize orders and organize information.

Magento Commerce review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Review Source

"Complex system that is very extensible"

What do you like best?

Many features are matured and usable. The object-oriented nature of it allows for deep customizations. There are many plugins/modules created for integration with 3rd party payment processors such as PayPal.

The ability to add new admin pages is simple and straight forward.

The default set of functionalities are comprehensive. Accompanying that with the extensible nature of Magento and I doubt there's anything you cannot do.

What do you dislike?

There are many more lightweight eCommerce solutions out there (including Magento Community Edition), and there are many more high-end, ERP-like eCommerce solutions that make the stand-out features of Magento seemingly shine in a very narrow spotlight.

The complexity in this product makes it considered the most complex PHP application every written. The learning curve for developers is large and can take 6-12 months for a competent developer to feel comfortable.

Recommendations to others considering the product

Make sure it is the sledge hammer you need.

What business problems are you solving with the product? What benefits have you realized?

eCommerce for infinite-quantity items, and single-product SKU's. Large integrations with Enterprise web services. This is a sledge-hammer where you may need just a scalpel.

Magento Commerce review by Eugene S.
Eugene S.
Validated Reviewer
Verified Current User
Review Source

"Robust Platform for the technically inclined"

What do you like best?

1. The newest version of the Enterprise Edition supports a responsive framework. This is key in the growing mobile commerce trends. If you're not addressing responsive, you should, and you should strongly consider Magento because of it.

2. Magento is build on an attribution model. While this does require some getting used it...it's flexibility is far superior to any platform I've seen. Merchandisers and user experience designers will have a ball. Invest your time wisely in the planning process and you will reap the benefits in a stellar shopping experience with powerful search refinement

3. Magento is a complex beast of a shopping cart platform, but it has one of the largest communities and developer bases to boost. Play your cards right, and you'll enjoy an almost custom build-in house platform, for fractions of the cost.

4. Cache Management - We all hear the complaints about Magento's performance drag, but they've made great strides in the cache management and re-indexing capabilities. Add in an level of hole-punching features, coupled with a strong hosting partner, and you'll be praising the performance all the way to the bank.

5. Integration, Integration, Integration - With it's robust API, handsomely supported partner program, and easy to install extensions (use only trusted partners), finding a solution that you can't connect to is as easy as finding another planet with life...I'll keep my ears open.

What do you dislike?

1. Complex - Because of the way it's been marketed, many clients feel Magento is easy to use, right out of the box. I've built sites on Shopify and BigCommerce, two strong SaaS "out of the box" solutions. Magento is NOT one of them. With that said, it is incredibly robust, has an expansive developer community, and you have access to customize everything!

2. Performance - As mentioned, Magento is a resource hog, and without the skillful hand of an experienced system administrator, powerful hosting environment, clean code base (especially if your customizing), and thought out cache management solution, your site will covert as well as a geocities site in 2015.

3. Open Community - This is technically a big plus to Magento. Having a large open community is great, but it also lends itself to the creation of poorly written extensions and integration offerings. If you get sucked into the lure of cheaply priced (or free) extensions that promise the world, you'll experience the hurt from the havoc that they will have on your site. From extensions that override core template files (a huge no-no if you ever want to upgrade), to those that battle one another for supremacy, but result in a self imploded catastrophe, you'll need a knowledgeable partner to help you avoid these pitfalls.

4. Default Search - Default Magento on-site search functionality is terrible. Most clients will find a 3rd party solution. Luckily Magento has some great integration options with SOLR, SLI, and Celebros to name a few.

Recommendations to others considering the product

Make sure you work with a knowledgeable partner or technical resource when evaluating the platform or architecting your implementation. The right resource will make you love the switch, the wrong one will make you want to crawl in a hole to never hear the words Magento (or eCommerce) again.

What business problems are you solving with the product? What benefits have you realized?

I've been on both sides of the fence on this one. I've worked with Magento as an operator as well as a consultant...but the problems are the same... maximize profits through improved site visibility, on-site user experience, and functionality and streamlined operational processes.

I've used many platforms in the past, and while each has it's benefit, on the vein-diagram of features vs cost, vs scalability, Magento takes the cake.

I've seen vast improvements in SERP results through Magento's emphasis on SEO, increase in time on site, visits per page, conversation rates, and AOV by leveraging Magento's advanced out of the box attribute model to more naturally progress customers through the purchase funnel, and provide improved product up-sells and cross-sells.

If you're a mom and pop shop, Magento is robust enough to handle all your eCommerce needs, If you're more enterprise, it is a solid shopping platform with great product management and merchandising capabilities, while providing the ease in hooking into your existing operational eco-system.

The flexibility of Magento is killer. but make sure to have your King Arthur to wield the Excaliber sword that is Magento.

Magento Commerce review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Good but not the best option."

What do you like best?

I like that it is simple to break out roles and limit/expand access to users within the platform.

What do you dislike?

It is not the easiest to use, updates are a pain and the support team is no good.

What business problems are you solving with the product? What benefits have you realized?

Having an e-commerce platform, it is nice to be able to view customer orders within the system instead of only having them in the cms.

Magento Commerce review by Corey L.
Corey L.
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Verified Current User
Review Source

"Limitless shopping cart platform allowed us to double our business every 2 years!"

What do you like best?

The flexibility of Magento Enterprise is second to none for an off the shelf enterprise solution.

What do you dislike?

With great flexibility comes great responsibility! Having an experienced developer is key to developing Magento because one wrong move can become a set back.

What business problems are you solving with the product? What benefits have you realized?

We have been able to solve our subscription / autoship problem utilizing Magento Enterprise and a first class subscription system called Subscribe Pro.

Magento Commerce review by User in Consumer Services
User in Consumer Services
Validated Reviewer
Verified Current User
Review Source

"Not really a fan of this"

What do you like best?

I like that it keeps a comprehensive list of transaction annually

What do you dislike?

I dislike the layout, its slightly repetitive and not exactly user friendly

Recommendations to others considering the product

Works great for tracking invoice history and sales orders. Also useful as a backup to ship station shipping services

What business problems are you solving with the product? What benefits have you realized?

We can always locate an order or transaction no matter the lenght of time since order placed.

Magento Commerce review by B G Kavinga S.
B G Kavinga S.
Validated Reviewer
Verified Current User
Review Source

"4+ Years experience building Magento web applications"

What do you like best?

Customization options that provided by Magento is amazing. We can change layouts, themes have multiple stores , sites etc.

What do you dislike?

When it come to performance Magento is using more server resources.

There should be a way to have multiple class re-writes and template re-writes

Recommendations to others considering the product

- Should have proper documentation

- All implementations should be backward compatible with the same version. E.g. It is not possible to upgrade M 2.0.0 to 2.0.2 easily

What business problems are you solving with the product? What benefits have you realized?

Most B2B Commerce solutions.

- Ease of customization

- Theme / Designing

Magento Commerce review by Agency in Internet
Agency in Internet
Validated Reviewer
Verified Current User
Review Source

"Powerfull framework"

What do you like best?

What I like in Magento is its modularity, the module operation allows it to meet any customer need. I also like the community, based on open-source system, it provides access to a large number of online resources and aid.

What do you dislike?

What I do not like is a good backhand sides. By the fact that it is open-source and its great modularity you need to know to sort out the answers. This is a complex system to learn it quick to make a mistake slowing down the project if it is not developed according to certain rules.

What business problems are you solving with the product? What benefits have you realized?

Magento also offers a paid version (Magento Enterprise) giving the possibility to the user a much more commercial approach and marketing. It also gives a reactive support team.

Magento Commerce review by User in Retail
User in Retail
Validated Reviewer
Verified Current User
Review Source

"G2Crowd"

What do you like best?

The ease of online backend support for customers who call in to place orders.

What do you dislike?

The basic edition doesn't come with a whole of product features. There are however a lot of extensions that can be used.

Recommendations to others considering the product

Magento is definitely for someone wanting to upgrade to a higher level of customer service and efficiency within the office. Allows multiple employees to sign in with different roles, giving you the access you desire.

What business problems are you solving with the product? What benefits have you realized?

Allows for easy sales and coupons. Allows customers an easy checkout experience.

Magento Commerce review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"Full-featured E-commerce Suite, steep learning curve"

What do you like best?

Magento Enterprise natively contains many useful features for E-commerce. A large array of available extensions allows for many different types of functionality to be brought into your store, albeit with some customization required to make things work in your Magento setup. Enterprise support is helpful and responsive, and they are diligent with security updates.

What do you dislike?

Documentation on security patches can sometimes be a bit limited. Magento has a steep learning curve, and even simple frontend design updates require a relatively deep knowledge of the App. MVC background is very helpful when going about developing custom modules.

Recommendations to others considering the product

Make sure you know what you are getting into from a development standpoint. Research well-reputed extensions if you have specific unsupported features; it makes things easier if you don't have to reinvent the wheel.

What business problems are you solving with the product? What benefits have you realized?

Magento is a great one-stop shop for E-commerce transactions. With proper server and caching setup, the App is able to handle high traffic. Its been a good way to handle online transactions for my company.

Magento Commerce review by Jolene R.
Jolene R.
Validated Reviewer
Review Source

"Great Product"

What do you like best?

This is a great product for setting up your website. Great organization features, easy to edit product information and instant refresh

What do you dislike?

Haven't found anything i dislike yet, still fairly new to the program and learning all the things it can do. Will definitely take some time to learn it all

Recommendations to others considering the product

Try it out, watch some videos on the features

What business problems are you solving with the product? What benefits have you realized?

Organizing website product, cataloguing them and using the integrated blog features

Magento Commerce review by Administrator in Sporting Goods
Administrator in Sporting Goods
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Verified Current User
Review Source

"Merchant to Digital Marketer"

What do you like best?

Ease of using this platform and understanding the code used within it

What do you dislike?

The extensions that need to be added to do basic reports.

Recommendations to others considering the product

Be ready for the Magetno 2.0 integration that will cost a lot of money

What business problems are you solving with the product? What benefits have you realized?

It has built it in features, i.e. ability to review products within it, that allow you to work with one less partner and pay for another program

Magento Commerce review by Erick P.
Erick P.
Validated Reviewer
Verified Current User
Review Source

"A robust system but too complex"

What do you like best?

It's a really robust system with thousands and thousands of features that fits almost all use cases

What do you dislike?

Its user interface as well as its complexity to develop custom solutions. Also, it's old stack (even with Magento 2) it's annoying to work with

Recommendations to others considering the product

Consider testing other solutions in the market and use this software only in last case

What business problems are you solving with the product? What benefits have you realized?

Mainly big e-commerce business problems with high volume of transactions

Magento Commerce review by Consultant in Marketing and Advertising
Consultant in Marketing and Advertising
Validated Reviewer
Review Source

"Versatile, powerful, yet easy to use!"

What do you like best?

I love the ease of integrating our our ERP with the platform. Combined with the user friendly GUI, Magento is a powerful eComm platform. I also like the extensions that easily bolt on.

What do you dislike?

While I really like how there are so many add-ins, the costs can add up really quickly.

What business problems are you solving with the product? What benefits have you realized?

I moved a site from a different platform because of the number of SKUs my client had. We were able to easily add the data and eliminated the max SKU count issue all together.

Magento Commerce review by Alicia S.
Alicia S.
Validated Reviewer
Review Source

"Good Backend Software"

What do you like best?

I like how everything is organized and easy to use and move things around.

What do you dislike?

Sometimes it is super slow after an upload and it can take forever to save products

Recommendations to others considering the product

Better updates

What business problems are you solving with the product? What benefits have you realized?

Having all of our product information in one place.

Magento Commerce review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
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Verified Current User
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"Great platform - endless options"

What do you like best?

We just signed up with Magento for our new website and so far, so good!

What do you dislike?

it's not super simple to use, but you get the hang of it

What business problems are you solving with the product? What benefits have you realized?

To sell our products! Because it's open - source, the options are endless

Magento Commerce review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Only good if you continually update "

What do you like best?

I like that the sales/ecommerce portion is fully integrated right away.

What do you dislike?

If you do not constantly update you will fall so far behind you won’t be able to get it up to speed and functioning properly.

What business problems are you solving with the product? What benefits have you realized?

Having an ecommerce site.

Magento Commerce review by Dorian D.
Dorian D.
Validated Reviewer
Verified Current User
Review Source

"Magento for enterprise"

What do you like best?

User friendly and easy to learn. Easy to get support if needed.

What do you dislike?

Does not always sync correctly between platform. Sometimes I find that information varies.

Recommendations to others considering the product

Definitely recommend using Magento. Meets all needs for our company.

What business problems are you solving with the product? What benefits have you realized?

Solving platform issues

Magento Commerce review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Review Source

"Three-Site Rebuild on Magento"

What do you like best?

I have experience with Magento Enterprise, which is an incredibly scalable platform. Although it can be more difficult to customize during the build, requiring developers, the dashboard is intuitive and easy-to-use once implemented. It was also easy to create and manage three sites in one login/dashboard, which made maintenance more efficient.

The community is strong, with new ideas and forums for support. Their annual Imagine conference also proves how dedicated the community is to this platform and the support behind it, great networking to be had here.

I would recommend this platform for any SMB+ company that has the potential for large growth and needs a platform to support hundreds+ products.

What do you dislike?

What can be challenging with a platform like this is the fact that you need software engineers/developers to build this out. We had to hire a third-party agency. You could it bring in-house, but the cost to get a Magento programmer is steep.

Not a lot is out of the box. You need to get creative with this platform, although it gives you all the freedom to do so.

Recommendations to others considering the product

Research the platform and make sure it's right for your business and goals. There is a robust support system both internally and within the community. It's quite easy to find the strengths and weaknesses of this platform.

What business problems are you solving with the product? What benefits have you realized?

We needed to stop inventing the wheel with a small "mom & pop shop" programmer and have the efficiency of a platform that continued to push out new updates and better optimizations.

We can now add new features and creative ways to engage and convert customers without spending much time or money. We can also have small in-house teams manage the site easily, no matter what their online knowledge level happens to be. It's been incredibly beneficial.

Magento Commerce review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Strong basis for api driven ecommerce"

What do you like best?

The fact that most errors or scenarios you will encounter have been encountered before, and can usually be solved by work arounds or extensions.

What do you dislike?

Some long term bugs and slow api call processing

What business problems are you solving with the product? What benefits have you realized?

Api based stock and sales sync

Magento Commerce review by Alex C.
Alex C.
Validated Reviewer
Verified Current User
Review Source

"A Platform that Can Scale"

What do you like best?

With the help of Magento Solution Partner Corra, IMA had launched a site using Magento Community Edition in 2010. IMA wanted to stay with the partner and platform that had helped fuel their growth, so they asked CorraTech to help them upgrade to Magento Enterprise Edition. The upgrade dramatically increased the speed & performance of the site while also making it highly scalable for future growth. Features of the new site include:

-A new mini-shopping cart leading to less interruption to customer experience

-Re-designed product pages with roll-over zoom and thumbnails

-Decreased transaction times

-Ability to push products directly through Netsuite OMX

- Significant man hours saved thanks to Order Management connector upgrade

What do you dislike?

Can be complex to work on so you have to use only Magento certified developers, if someone with little experience works on your site- WATCH OUT!

What business problems are you solving with the product? What benefits have you realized?

Results

Handling Traffic and Converting Visitors

The new IMA site provides a number of practical benefits that have saved the company considerable man hours and effort. Most importantly, the site has readily handled the surge in traffic generated by the TV show. In the words of IMA VP Alex Cranmer, “business has been insane.” Year-on-year growth highlights since upgrading to Magento Enterprise include.

300% increase in unique visitors

50% increase in transactions

45% increase in revenue

Magento Commerce review by Agency in Internet
Agency in Internet
Validated Reviewer
Verified Current User
Review Source

"Best option for big ecommerce"

What do you like best?

It's a platform that offer a huge personalization.

What do you dislike?

It's necesary a big knowlegde of the platform and programation.

What business problems are you solving with the product? What benefits have you realized?

Magento allow a huge range of personalization, so can be adapted to every kind of ecommerce.

Magento Commerce review by Peter C.
Peter C.
Validated Reviewer
Review Source

"Value for money"

What do you like best?

It is very easy to use and one of best software

What do you dislike?

Sometimes the billing works out wrong and I have to contact them to resolve

What business problems are you solving with the product? What benefits have you realized?

It has allowed us to increase our presence

Magento Commerce review by Robert H.
Robert H.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Magento is the go-to Enterprise eCommerce Solution"

What do you like best?

Flexibility: Magento delivers a pretty robust product out of the box, but also allows a trained developer to customize a site any way the company/client sees fit. The framework is very modular if customized correctly and has the ability to power very large eCommerce sites.

What do you dislike?

Complexity: Unless you are a certified developer or have the ability to pass the frontend or backend developer exam, you probably aren't going to find Magento that easy to work with. Because it is so rich with features (and code), you don't want to just dive into the code without first doing a lot of code studying (and breaking) first.

Recommendations to others considering the product

Hire a firm, like Blue Acorn, with experience developing and optimizing the product.

What business problems are you solving with the product? What benefits have you realized?

I can customize implementations for clients with key factors in mind: performance, usability, and marketing ability. One of the most underutilized features in Magento's Enterprise platform is its widgets. Widgets allow you to define a block (or area of your website), and then manipulate that block with such variables as customer segmentation, discounts, page types, etc (anything you can think of really).

Magento Commerce review by Vera L.
Vera L.
Validated Reviewer
Review Source

"Magento Review- Ecommerce Integration"

What do you like best?

Great ecommerce platform that can integrate with my company, implementing all the content we have.

What do you dislike?

Magento is not a one stop platform where I can utilize shipping and marketing all in one site.

What business problems are you solving with the product? What benefits have you realized?

integration and implementing out business plan.

Magento Commerce review by User in Apparel & Fashion
User in Apparel & Fashion
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Verified Current User
Review Source

"Magento Review"

What do you like best?

Magento allows for a seamless e-commerce experience.

What do you dislike?

There's not much that I dislike about Magento other than the price tag.

What business problems are you solving with the product? What benefits have you realized?

some of the benefits are how detail oriented the site is and also how i can see analytics easily.

Magento Commerce review by Administrator in Retail
Administrator in Retail
Validated Reviewer
Review Source

"Love Magento "

What do you like best?

We love magento. it serves all our needs perfectly. It's versatile and easy to use.

What do you dislike?

you do need in house developers to customize anything with magento, it's meant for larger commerce.

Recommendations to others considering the product

it's a great tool but you have to be able to put time into implementing it correctly.

What business problems are you solving with the product? What benefits have you realized?

We have our DTC business featured on magento and it's easy to use. We are considering putting our B2B business on it as well.

Magento Commerce review by User in Outsourcing/Offshoring
User in Outsourcing/Offshoring
Validated Reviewer
Review Source

"Great software to use for ecommerce"

What do you like best?

You can completely customize any process or product. It is a full ecommerce solution, used by tons of companies around the world.

It can be integrated with a lot of third party services and works great for users and administrators alike.

What do you dislike?

The price for developing and getting the best of this huge platform it can scale very quickly,

What business problems are you solving with the product? What benefits have you realized?

Created a complete online store with immense capabilities.

Magento Commerce review by Administrator
Administrator
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Verified Current User
Review Source

"Good Software, Do need to keep close watch"

What do you like best?

Easy to use ecommerce platform that can keep track of large quantities of product skus

What do you dislike?

Hard to get SEO structure in a good format

What business problems are you solving with the product? What benefits have you realized?

Selling to an online community

Magento Commerce review by Administrator in Consumer Goods
Administrator in Consumer Goods
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Verified Current User
Review Source

"Eh - It's Robust, But Only If You Customize"

What do you like best?

Promotions and Catalog features are great. Extremely impressed with the capabilities it enables for marketing an assortment of products.

What do you dislike?

From a branding and content perspective, Magento severely lacks. Also, there are many out of the box features that just don't seem to be user friendly or are simply missing, and should be present.

Recommendations to others considering the product

Be wary of customizing anything... If you customize it will add long term cost in terms of upgrading to their newest releases.

What business problems are you solving with the product? What benefits have you realized?

Looking to move to a global platform that allows consistency across regions for a variety of brand products, plus allows quick sites in the market place. Unfortunately, in order to use Magento the ability that we want to (in terms of branding and content marketing) several customization had to be made. This makes the platform even slower than it is out of the box, plus makes upgrading extremely costly. We were not aware of these limitations at the start of the project, and now we are looking at a HUGE time to market and significant cost to do the simplest of tasks, like staying up to date and PCI compliant.

I would never recommend if a company wants to do any type of robust content marketing or personalization in any capacity.

Magento Commerce review by Administrator
Administrator
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Verified Current User
Review Source

"The largest community among ecommerce platforms"

What do you like best?

The availability of a large community of developers

What do you dislike?

Not easy to scale up when the business grows

What business problems are you solving with the product? What benefits have you realized?

Support ecommerce with a multi-country and multi-language coverage

Magento Commerce review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Delivers as promised"

What do you like best?

Promotions engine is the best we've seen.

What do you dislike?

Performance is always an issue. Doesn't scale as well as Magento claims.

Recommendations to others considering the product

Considering the recent purchase of Magento by Adobe and Adobe's lack of success in previous acquisitions we are watching Magento with caution.

What business problems are you solving with the product? What benefits have you realized?

The promotions features and catalog are better than most. Helps us manage an array of special offers

Magento Commerce review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Uploading products on different market places "

What do you like best?

I like the simple interface it has. All the categories like product description and pictures are categorized separately

What do you dislike?

It crashes sometimes in the middle of something. Yoy loose all the listing and have to do it again

Recommendations to others considering the product

Easy to use. Might consider using kyozou instead of magento sometimes.

What business problems are you solving with the product? What benefits have you realized?

Listing products on market places

Magento Commerce review by Executive Sponsor
Executive Sponsor
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Verified Current User
Review Source

"Magento Enterprise user for 2 years"

What do you like best?

The partner eco-system for Magento is awesome. There are a number of extensions that provide easy to add functionality.

What do you dislike?

The upgrade from V1.x to V2.x is a major upgrade.

What business problems are you solving with the product? What benefits have you realized?

Great eCommerce platform for SEO.

Magento Commerce review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Review Source

"Not for business that lack of developer support"

What do you like best?

Most of the function can be customized to your need

What do you dislike?

It needs the professional developers to make the customization you need and it takes time

Recommendations to others considering the product

If you have advance skill on developing, it should be more convenient.

What business problems are you solving with the product? What benefits have you realized?

Full customized shop with magento platform and user-friendly interface frontend

Magento Commerce review by User in Pharmaceuticals
User in Pharmaceuticals
Validated Reviewer
Review Source

"Magenta cart review"

What do you like best?

Contains all required information, name address, items, total etc.

What do you dislike?

The lack of it to import to our other program where actual patient charges are made.

Recommendations to others considering the product

It’s a good program with ease of use and organized.

What business problems are you solving with the product? What benefits have you realized?

Organizes information in a clear manner. With the search we can search by state.

Magento Commerce review by Executive Sponsor in Business Supplies and Equipment
Executive Sponsor in Business Supplies and Equipment
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Verified Current User
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"Recommedation from a B2B eCommerce user"

What do you like best?

The open source platform provides complete flexibility for customization. The large user base generates plenty of forums and resources for problem solving & troubleshooting. There is also a large number of free or inexpensive extensions that allow for quick and easy customization.

What do you dislike?

Magento tends to run slower than average for ecommerce platforms. Load time directly impacts conversion rate, so this is always something we are trying to improve on.

Recommendations to others considering the product

Magento is a solid platform and is a great value. Be aware of planned price increases of 10-15% per year.

What business problems are you solving with the product? What benefits have you realized?

We have been able to customize Magento to meet specific business requirements for pricing & merchandising.

Magento Commerce review by User in Textiles
User in Textiles
Validated Reviewer
Review Source

"Manages products/inventory, some struggles"

What do you like best?

Great interface for managing inventory, product listings, etc. Fairly easy to navigate and make changes.

What do you dislike?

However there are sometimes issue with bridging across our CRM Software and ecommerce websites. orders can get stuck.

What business problems are you solving with the product? What benefits have you realized?

managing our ecommerce inventory and helps with data entry

Magento Commerce review by Administrator in Consumer Goods
Administrator in Consumer Goods
Validated Reviewer
Verified Current User
Review Source

"Magento experience"

What do you like best?

robust functionality, b2b and b2c solutions

What do you dislike?

it is complicated to use, not the most user friendly, lack of training we received, not knowing all of magento's functionality

What business problems are you solving with the product? What benefits have you realized?

web admin for our website

Magento Commerce review by User in Law Practice
User in Law Practice
Validated Reviewer
Review Source

"Review"

What do you like best?

What I like best about Magento entreprises is the fact that I can optimize checkout very easily.

What do you dislike?

There is nothing that I dislike about Magento Entreprises and the services they provide.

What business problems are you solving with the product? What benefits have you realized?

mostly optimizing problems are being solved with Magento Commerce

Magento Commerce review by Agency
Agency
Validated Reviewer
Verified Current User
Review Source

"Analytics integration lacks new features"

What do you like best?

The data in the tool is awesome. Reporting and easyness to access it is under expectiations

What do you dislike?

I hate the fact that a basic Magento is not set up with Google analytics new advanced tagging, there is no support yet for Google Tag Manager.

Recommendations to others considering the product

Try the free version, have a partner in the implementation of the tool

What business problems are you solving with the product? What benefits have you realized?

I give people access to the data so they take good decision on how to improve their business and bottom line.

Magento Commerce review by User in Consumer Electronics
User in Consumer Electronics
Validated Reviewer
Review Source

"Magento"

What do you like best?

Pretty Straight forward e-commerce platform that can be tied well into salesforce

What do you dislike?

The sync to salesforce and netsuite can sometimes take a while and be tedious.

Recommendations to others considering the product

Make sure the product is right for your solution

What business problems are you solving with the product? What benefits have you realized?

It is being used to handle E-commerce, such as booking orders and quotes

Magento Commerce review by Administrator
Administrator
Validated Reviewer
Review Source

"Disapointing"

What do you like best?

The softare is quite intuitive and easy to use as an administrator

What do you dislike?

Not very practical when you seek personalised/bespoke options on your e-shop

Recommendations to others considering the product

Consider your options

What business problems are you solving with the product? What benefits have you realized?

It is a practical e-commerce platform but also a frustrating one

Magento Commerce review by Administrator in Apparel & Fashion
Administrator in Apparel & Fashion
Validated Reviewer
Review Source

"Magento - Hit or Miss"

What do you like best?

The integration features work quite well and sync with many online sales channels (ebay, amazon etc)

What do you dislike?

M2E function breaks often unfortunately

What business problems are you solving with the product? What benefits have you realized?

Keeping up with our orders in one central location for all of our channels we sell on.

Magento Commerce review by User in Wholesale
User in Wholesale
Validated Reviewer
Review Source

"Easy of use"

What do you like best?

The easy of use of this platform is the best part about it. Beginners can log on and quickly get a feel for how to navigate.

What do you dislike?

The layout of this Magento could be better.

What business problems are you solving with the product? What benefits have you realized?

Inventory management and Magento all in one.

Magento Commerce review by User in Food & Beverages
User in Food & Beverages
Validated Reviewer
Review Source

"Magento: The Future of EComm"

What do you like best?

Extremely organized and efficient way of maintaining records.

What do you dislike?

Glitches every now and then placing orders.

What business problems are you solving with the product? What benefits have you realized?

Maintaining records and placing orders with this is extremely simple and magical to use.

Magento Commerce review by Agency in Information Technology and Services
Agency in Information Technology and Services
Validated Reviewer
Review Source

"Magento is the best open source eCommerce platform"

What do you like best?

Reliable platform with an amazing community.

What do you dislike?

You need highly experienced developers for complex projects.

What business problems are you solving with the product? What benefits have you realized?

Launching world class eCommerce websites.

Magento Commerce review by Administrator in Military
Administrator in Military
Validated Reviewer
Review Source

"magento is great"

What do you like best?

configurability, speed, flexibility, workflow

What do you dislike?

awkard interface, not always easy to use

What business problems are you solving with the product? What benefits have you realized?

not sure what this means

Kate from G2 Crowd

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