MailUp

(24)
3.4 out of 5 stars

The Email & SMS Delivery Solution

Work for MailUp?
Sparkpost 2x

Learning about MailUp?

We can help you find the solution that fits you best.

Find the Right Product

MailUp Reviews

Ask MailUp a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • User Industry
  • For Category
Ratings
Company Size
User Role
User Industry
For Category
Showing 24 MailUp reviews
LinkedIn Connections
MailUp review by <span>laura c.</span>
laura c.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Mailup use in a middle company's marketing office

What do you like best?

The thing we'd like to like is that mailup is for whom who don't have any knowledge of programming language. And it is.

What do you dislike?

The platform doesn't often working due to some unknown problems or updating by the developers. So The thing that has to be the advantage of the oline platform has become his main problem. Moreover, if you are not a daily user, mailup changes interface so often that you forget how to place your hands to achieve your marketing goals...

At least the assistance system is not so easy to reach and sometimes long waiting is needed for a feedback

Recommendations to others considering the product

I recommend to consider mailup if your company needs to manage less than 5000 email addresses, and if the company need a daily use of this service, and also if your company is willing to buy more broadband connection, because if you have to deal with lot email addresses per message, the basic subscription broadband is not enough.

What business problems are you solving with the product? What benefits have you realized?

The main problem i solved with this service is to deal with lot of e-mail address (up to 3000) with very few operations.

The benefit is the ease to manage the groups and lists of different e-mail addresses.

Sign in to G2 Crowd to see what your connections have to say about MailUp
Headshots
MailUp review by <span>Antonio  R.</span>
Antonio R.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Un ottimo programma per l'invio mail di marketing senza alcun limite

What do you like best?

Con mailup si possono inviare tranquillamente e senza nessun problema un numero quasi illimitato di mail di marketing ai propri clienti. La gestione di cancellazione e disiscrizione è comodissima. Il cliente deve solo cliccare in basso alla mail che ricevere sul link di cancellazione per avere una rimozione del suo nominativo e sopratutto che in questo modo finisce nella black list che non prevede un successivo reinserimento.

Le statistiche e il controllo delle aperture mail e link funzionano benissimo in modo da controllare il risultato della propria campagna.

What do you dislike?

Funziona tutto a perfezione ma il prezzo è un po altino. Il canone annuale si fa sentire abbastanza ma fa bene il suo lavoro. Il costo poi è collegato alla velocità di invio quindi ovviamente più lo si vuole veloce nell'invio più si deve spendere...Quindi per inviare un grosso numero di mail ci vuole un po di tempo.

Recommendations to others considering the product

Se inviate mail per il marketing nella vostra azienda credo che mail up sia il programma migliore che possiate trovare.

What business problems are you solving with the product? What benefits have you realized?

Rispetto ad altri programmi per l'invio mail questo non ha nessun limite mensile di invio. E' possibile inviare tutte le mail che si vogliono in base al piano stipulato. Ad esempio con il mio piano che è base posso inviare circa 50 mila mail al giorno che corrispondono a circa 1.5 milioni di mail al mese. Altri programmi che prevedono un costo per ogni mail inviata avrebbero per un così alto numero di mail inviate un costo mensile almeno 10-20 volte superiore.

What Transactional Email solution do you use?

Thanks for letting us know!
MailUp review by <span>Nicole D.</span>
Nicole D.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Digital marketing and graphic designer

What do you like best?

I actually like their secondary software offerings, BeeFree and BeePro, which allows you to design and build HTML emails and send to clients for review before sending en masse. The email builder is made to work with MailUp primarily, but as an HTML preview it's great to send to clients for approval when designing email campaigns. In addition, once approved, you can upload the HTML to any email marketing program (not just MailUp).

What do you dislike?

For the price point , if you're working with smaller clients, it may not be worth the cost. This is better for agencies or medium to larger companies. The general services provided are excellent, if sending out 1,000 emails a day or more.

Recommendations to others considering the product

If you're wanting to move away from free programs like Mailchimp, you'll find that MailUp has a very nice set of tools, although the learning curve is on the high side. Once mastered, I've been told things get easier. There are still some interfaces that are a bit clunky. I've still not figured out how to upload compressed / zipped files. If you do well with video and FAQ support, you'll be fine. Sometimes it can be a trial to get help from an actual person.

What business problems are you solving with the product? What benefits have you realized?

I found that MailUp's BeePro is great for designing emails and sending to clients for proofing—especially when the client wants you to create an email campaign but doesn't know the platform from which it will be sent (more common than you might realize).

MailUp review by Internal Consultant in Higher Education
Internal Consultant in Higher Education
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Lights and shadows. If they keep working like this in a couple years will be an outstanding product.

What do you like best?

I totally love their HTML email composer. Easy to use and really flexible. And till now I never had a compatibility problem with the produced HTML. I also often use it to compose html cross-client email and send them with my email client. Another nice feature are the "groups" that let you define lists of emails to send specific newsletter to. A good and easy to use API ( also well documented ) completes the picture. It also has a nice and clear GUI; a bit slow may be but easy to use.

What do you dislike?

The pricing mechanism is good for big companies. Not very "on target" for small clients. You pay based on the email sending speed so it could not be good for time critical mass email ( that would be more expensive) . Sometimes it was difficult to understand if some user really received an email or not cause the system said it was received but it wasn't. The problem arouse from the fact that the test users were marked as "spammer". We had to contact the assistance to "unflag" our test users.

Recommendations to others considering the product

Be careful if the pricing mechanism really fits your needs.

What business problems are you solving with the product? What benefits have you realized?

We are sending through the API a number of newsletter of different sites to different lists: It's the right choice for us cause they are not time critical email and the effective sending moment can be delayed without affecting our use case. Also lists are managed through API and it works well for us.

MailUp review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

A mostly positivie exprience - except when something goes wrong.

What do you like best?

MailUp's interface is intuitive and easy to use, particularly in comparison to the platform we used prior to switching. It's also much more affordable, yet just as powerful/flexible.

What do you dislike?

Support is not MailUp's strong suit. Although the platform functions well on the whole, in those instances where we have raised an issue there has rarely been a solution provided, instead forcing us to devise a work-around on our own.

What business problems are you solving with the product? What benefits have you realized?

Our business maintains a number of discrete lists and MailUp allows us to serve each of those lists and track performance individually from the same dashboard.

MailUp review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Not the best, not the worst

What do you like best?

Once things are set up on the front and back end, it is easy to use. I like the customizability. I'm a coder and I like that I have to do less coding. I like the distinctions between properties and the overall design of the site. I also like the templated response options for users who are unsubscribing (or whatever they may be doing).

What do you dislike?

Login/username system is odd. Navigating the site can be odd too - it can be difficult to find certain information unless you have done it before. Setting up the unsubscribe / user preferences pages on our sites was very confusing at first, although once I figured out we can do it within mailup, that was an easier solution.

Recommendations to others considering the product

Be prepared for a learning curve.

What business problems are you solving with the product? What benefits have you realized?

Once our templates are set up, the best benefit is that people with less technical skill can easily create and deploy newsletters, which frees up the technical staff for other things.

Kate avatar
Kate from G2 Crowd

Learning about MailUp?

I can help.
* We monitor all MailUp reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.