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MailUp

3.3
(25)

The Email & SMS Delivery Solution

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Showing 25 MailUp reviews
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MailUp review by laura c.
laura c.
Validated Reviewer
Review Source

"Mailup use in a middle company's marketing office"

What do you like best?

The thing we'd like to like is that mailup is for whom who don't have any knowledge of programming language. And it is.

What do you dislike?

The platform doesn't often working due to some unknown problems or updating by the developers. So The thing that has to be the advantage of the oline platform has become his main problem. Moreover, if you are not a daily user, mailup changes interface so often that you forget how to place your hands to achieve your marketing goals...

At least the assistance system is not so easy to reach and sometimes long waiting is needed for a feedback

Recommendations to others considering the product

I recommend to consider mailup if your company needs to manage less than 5000 email addresses, and if the company need a daily use of this service, and also if your company is willing to buy more broadband connection, because if you have to deal with lot email addresses per message, the basic subscription broadband is not enough.

What business problems are you solving with the product? What benefits have you realized?

The main problem i solved with this service is to deal with lot of e-mail address (up to 3000) with very few operations.

The benefit is the ease to manage the groups and lists of different e-mail addresses.

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MailUp review by Antonio  R.
Antonio R.
Validated Reviewer
Verified Current User
Review Source

"Un ottimo programma per l'invio mail di marketing senza alcun limite"

What do you like best?

Con mailup si possono inviare tranquillamente e senza nessun problema un numero quasi illimitato di mail di marketing ai propri clienti. La gestione di cancellazione e disiscrizione è comodissima. Il cliente deve solo cliccare in basso alla mail che ricevere sul link di cancellazione per avere una rimozione del suo nominativo e sopratutto che in questo modo finisce nella black list che non prevede un successivo reinserimento.

Le statistiche e il controllo delle aperture mail e link funzionano benissimo in modo da controllare il risultato della propria campagna.

What do you dislike?

Funziona tutto a perfezione ma il prezzo è un po altino. Il canone annuale si fa sentire abbastanza ma fa bene il suo lavoro. Il costo poi è collegato alla velocità di invio quindi ovviamente più lo si vuole veloce nell'invio più si deve spendere...Quindi per inviare un grosso numero di mail ci vuole un po di tempo.

Recommendations to others considering the product

Se inviate mail per il marketing nella vostra azienda credo che mail up sia il programma migliore che possiate trovare.

What business problems are you solving with the product? What benefits have you realized?

Rispetto ad altri programmi per l'invio mail questo non ha nessun limite mensile di invio. E' possibile inviare tutte le mail che si vogliono in base al piano stipulato. Ad esempio con il mio piano che è base posso inviare circa 50 mila mail al giorno che corrispondono a circa 1.5 milioni di mail al mese. Altri programmi che prevedono un costo per ogni mail inviata avrebbero per un così alto numero di mail inviate un costo mensile almeno 10-20 volte superiore.

What Transactional Email solution do you use?

Thanks for letting us know!
MailUp review by Nicole D.
Nicole D.
Validated Reviewer
Review Source

"Digital marketing and graphic designer"

What do you like best?

I actually like their secondary software offerings, BeeFree and BeePro, which allows you to design and build HTML emails and send to clients for review before sending en masse. The email builder is made to work with MailUp primarily, but as an HTML preview it's great to send to clients for approval when designing email campaigns. In addition, once approved, you can upload the HTML to any email marketing program (not just MailUp).

What do you dislike?

For the price point , if you're working with smaller clients, it may not be worth the cost. This is better for agencies or medium to larger companies. The general services provided are excellent, if sending out 1,000 emails a day or more.

Recommendations to others considering the product

If you're wanting to move away from free programs like Mailchimp, you'll find that MailUp has a very nice set of tools, although the learning curve is on the high side. Once mastered, I've been told things get easier. There are still some interfaces that are a bit clunky. I've still not figured out how to upload compressed / zipped files. If you do well with video and FAQ support, you'll be fine. Sometimes it can be a trial to get help from an actual person.

What business problems are you solving with the product? What benefits have you realized?

I found that MailUp's BeePro is great for designing emails and sending to clients for proofing—especially when the client wants you to create an email campaign but doesn't know the platform from which it will be sent (more common than you might realize).

MailUp review by Alan L.
Alan L.
Validated Reviewer
Review Source

"Liked it...until mail refused to supply me with my opt-out list"

What do you like best?

Easy to use. Good reporting. High deliverability.

What do you dislike?

A disaster when you move to another provider. Mailup refused point blank to supply us with our opt-out list. Would not even engage with us until we went legal. This has made it extremely difficult to use another provider. Very disappointing.

Recommendations to others considering the product

Be careful if moving to another vendor. Demand a list of your opt-outs. Refuse to provide us with list of opt outs.

What business problems are you solving with the product? What benefits have you realized?

We own six health clubs in Dublin. We used mail up to contact members, past members, and sales leads.

MailUp review by Internal Consultant in Higher Education
Internal Consultant in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Lights and shadows. If they keep working like this in a couple years will be an outstanding product."

What do you like best?

I totally love their HTML email composer. Easy to use and really flexible. And till now I never had a compatibility problem with the produced HTML. I also often use it to compose html cross-client email and send them with my email client. Another nice feature are the "groups" that let you define lists of emails to send specific newsletter to. A good and easy to use API ( also well documented ) completes the picture. It also has a nice and clear GUI; a bit slow may be but easy to use.

What do you dislike?

The pricing mechanism is good for big companies. Not very "on target" for small clients. You pay based on the email sending speed so it could not be good for time critical mass email ( that would be more expensive) . Sometimes it was difficult to understand if some user really received an email or not cause the system said it was received but it wasn't. The problem arouse from the fact that the test users were marked as "spammer". We had to contact the assistance to "unflag" our test users.

Recommendations to others considering the product

Be careful if the pricing mechanism really fits your needs.

What business problems are you solving with the product? What benefits have you realized?

We are sending through the API a number of newsletter of different sites to different lists: It's the right choice for us cause they are not time critical email and the effective sending moment can be delayed without affecting our use case. Also lists are managed through API and it works well for us.

MailUp review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"A mostly positivie exprience - except when something goes wrong."

What do you like best?

MailUp's interface is intuitive and easy to use, particularly in comparison to the platform we used prior to switching. It's also much more affordable, yet just as powerful/flexible.

What do you dislike?

Support is not MailUp's strong suit. Although the platform functions well on the whole, in those instances where we have raised an issue there has rarely been a solution provided, instead forcing us to devise a work-around on our own.

What business problems are you solving with the product? What benefits have you realized?

Our business maintains a number of discrete lists and MailUp allows us to serve each of those lists and track performance individually from the same dashboard.

MailUp review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"Not the best, not the worst"

What do you like best?

Once things are set up on the front and back end, it is easy to use. I like the customizability. I'm a coder and I like that I have to do less coding. I like the distinctions between properties and the overall design of the site. I also like the templated response options for users who are unsubscribing (or whatever they may be doing).

What do you dislike?

Login/username system is odd. Navigating the site can be odd too - it can be difficult to find certain information unless you have done it before. Setting up the unsubscribe / user preferences pages on our sites was very confusing at first, although once I figured out we can do it within mailup, that was an easier solution.

Recommendations to others considering the product

Be prepared for a learning curve.

What business problems are you solving with the product? What benefits have you realized?

Once our templates are set up, the best benefit is that people with less technical skill can easily create and deploy newsletters, which frees up the technical staff for other things.

MailUp review by Lakshman S.
Lakshman S.
Validated Reviewer
Verified Current User
Review Source

"Want to UP your revenue scales then i prefer MailUp"

What do you like best?

Very highly scalable and very high competitive pricing. The tech support for mailup is simply superb. The panel interface is very simple to understand. The guide for FAQ has almost all the answers. The mailup blog has amazing insight reviews captured.

What do you dislike?

There is no way you can upload a zip file directly into the Mailup console. We have to go through standard upload process which is a bit time consuming for day to day daily HTML planners.

Recommendations to others considering the product

Yes absolutely i will recommend to a marketer who is in tight budget

What business problems are you solving with the product? What benefits have you realized?

We are happy that we have reached our sustain position using the mailup services and many of them are getting converted. Dont forget to mention the forward the mail to a friend feature it helps a lot in getting attention.

MailUp review by Luca C.
Luca C.
Validated Reviewer
Review Source

"Professionali e strutturati"

What do you like best?

Ottima esperienza, ben strutturati e organizzati. Offrono un servizio professionale, consulenze puntuali e assistenza di ottimo livello. Non abbiamo mai avuto problemi di delivery ne di reputation dai loro server. Forse commercialmente dovrebbero cercare soluzioni di prezzo più scalabili e personalizzate.

What do you dislike?

a volte le integrazioni tramite api sono macchinose, soprattutto a causa della documentazione da migliorare.

Recommendations to others considering the product

E' sicuramente leader in italia, anche se dovrebbero migliorare l'assistenza

What business problems are you solving with the product? What benefits have you realized?

Invio di dem e mail di servizio, tracking dei risultati ricevuti e reportistica professionale.

MailUp review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Great functionality but clunky user interaction in places "

What do you like best?

The ability to handle different brands (and therefore customer sets) within one account.

What do you dislike?

There is no status portal, so if MailUp has issues there is no quick way to find out what they are and be assured the MailUp team is working to resolve them.

What business problems are you solving with the product? What benefits have you realized?

The ability to handle multiple brands within one account - it's easy to flick between brands (we have 10). Secondly, MailUp has been integrated with our customer database so customer details are uploaded every day ensuring accuracy of data at any time.

MailUp review by Will G.
Will G.
Validated Reviewer
Verified Current User
Review Source

"Simple to use with a wide spread of features/tools"

What do you like best?

I can design and produce almost any content I want.

What do you dislike?

The fact that I can't generate animated icons.

Recommendations to others considering the product

Works really nicely - if you are using it to develop off of, be careful about making sure that you lock out updates as these can cause your services to fail.

What business problems are you solving with the product? What benefits have you realized?

Problems: Increasing customer visits

Benefits: This works with the right content!

MailUp review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"The most affordable and powerful email provider out there. "

What do you like best?

It is simple and easy to use and doesn't require any special skills to properly operate. It was simple to get setup with LiveIntent to deliver ads via dynamic content.

What do you dislike?

Sometimes the sending frequency limit can be a hassle when sending an email out to a very large group.

Recommendations to others considering the product

If you're looking for an affordable powerful email service provider that doesn't mind if your emails are sent out gradually throughout the day, MailUp is the best option.

What business problems are you solving with the product? What benefits have you realized?

We are informing our viewers of new shows, air dates & times, and the latest blogs up on the website.

MailUp review by Irene T.
Irene T.
Validated Reviewer
Review Source

"Useful but hard to understand sometimes"

What do you like best?

I like the possibility to list contacts in different categories and the fact thet it works also offline

What do you dislike?

Some settings are very hard to find... i found this program not so intuitive

What business problems are you solving with the product? What benefits have you realized?

I managed newsletters and lists of people joining newsletters during my latest job

MailUp review by Ryan C.
Ryan C.
Validated Reviewer
Review Source

"Beware of Mailup. They flat out ripped me off!"

What do you like best?

They were cheap compared to everyone else out there.

What do you dislike?

They frauduantly charged my credit card after locking me out of my account and not letting me send email. They refused to answer my emails about why I was locked out of my account and next steps until they charged my account for a new month and then cancelled my account the following day.

What business problems are you solving with the product? What benefits have you realized?

Email marketing. They are a cheap option but offer NO customer support. Awful service. Stay away.

MailUp review by Administrator in Apparel & Fashion
Administrator in Apparel & Fashion
Validated Reviewer
Verified Current User
Review Source

"Good value for money tool"

What do you like best?

Very low price and easy to integrate for collecting leads from online forms.

Good customer service and a good self service help area.

What do you dislike?

E-commerce integration is far from top player, because there is no "ready-to-install" connectors for most used ecommerce platform (such as Magento) that offer the possibility to import sales and product data, to implement some basics email marketing automation processes.

What business problems are you solving with the product? What benefits have you realized?

We send a huge number of email with a professional service without any delivery problem using some customized integrations.

MailUp review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Super easy email creation"

What do you like best?

I am able to create attractive, engaging emails really quickly and easily. This means we get campaigns out in a really timely manner.

What do you dislike?

That groups need to be refreshed each time they are used, this has obliterated our ability to schedule marketing communications for the future - our old system applied filters automatically meaning we could schedule drops whenever we wanted.

Recommendations to others considering the product

The support is very good and quick.

What business problems are you solving with the product? What benefits have you realized?

We have reduced the time taken and teams involved in email campaigns.

MailUp review by Administrator in Retail
Administrator in Retail
Validated Reviewer
Review Source

"Migrated from Mailchimp, but not satisfied"

What do you like best?

It is an italian platform (or at least help desk speaks italian)

What do you dislike?

magento support is poor, I had to give up using mailup for transactional emails and went back to gmail.

Price is too high, I stopped using mailup service because it was not used enough to justify the price we pay.

We will switch to mailerlite.

Recommendations to others considering the product

none in particular, but if you just need an email sender there are cheapest solutions.

What business problems are you solving with the product? What benefits have you realized?

none in particular, just sending newsletter.

MailUp review by Consultant in Computer Software
Consultant in Computer Software
Validated Reviewer
Review Source

"Mail Up Review"

What do you like best?

It is a very simple and intuitive email delivery program. You can upload your account list in a very simple way. You can manage in a different way your email contacts with segmente, filters. There is a layout library and the possibility to create a sign up form, simple.

What do you dislike?

Contact upload lists is slow. Templates are few, and delivery time is slow. Report are difficult, unclear and impractical

What business problems are you solving with the product? What benefits have you realized?

The problem that MailUp have solved are the deliverability of campaigns and lists management

MailUp review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Tutto perfetto"

What do you like best?

L’invio senza limiti delle email e il supporto sempre a disposizionetutto perfetto

What do you dislike?

Niente da ridire al momento. Tutto sembra funzionare

What business problems are you solving with the product? What benefits have you realized?

Raggiungere clienti ovunque

MailUp review by Andrea P.
Andrea P.
Validated Reviewer
Review Source

"user experience"

What do you like best?

a very easy tool with a good user experience

What do you dislike?

Nothing in particular, probably the accounting

What business problems are you solving with the product? What benefits have you realized?

the possibility to send cam email to our customer

MailUp review by Administrator in Music
Administrator in Music
Validated Reviewer
Review Source

"Our main marketing mail tool"

What do you like best?

I believe the price is a huge competitive advantage of MailUp. On other things I think they have been beat by other services.

What do you dislike?

General instability. API going away, things breaking. Calls not behaving the way you expect them to.

Extremely clunky interface. This really needs to be improved.

Recommendations to others considering the product

Make sure to try it first. It's a very 'unique' offering and you have to understand what that means.

What business problems are you solving with the product? What benefits have you realized?

In this case we are dealing with Newsletter subscriptions. Obviously using one of these marketing tools is pretty much a requirement.

MailUp review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Review Source

"Working well, poor UI"

What do you like best?

Pricing model, based on time to send instead of size of list as for the competition

What do you dislike?

UI - it's really hard to refer a product when it's not so easy to use, especially vs mailchimp

What business problems are you solving with the product? What benefits have you realized?

Very big mailing lists, would cost more with mailchimp. With mailup I can trade cost for time to send.

MailUp review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"we've used mailup to send mass mail and it is very reliable"

What do you like best?

we had detailed report and continuous support

What do you dislike?

the notification of rebounced mails was not clearly highlighted, we missed for some time this problem

What business problems are you solving with the product? What benefits have you realized?

we couldn't send anymore mail using our servers and self configured postfix because it's hard to tweak server performance, mailup eased our pain

MailUp review by User in Music
User in Music
Validated Reviewer
Review Source

"MailUp is buggy, good for sending many newsletters through one accounts though."

What do you like best?

I like that you're able to send newsletters for multiple clients through one account.

What do you dislike?

Main newsletter editor is not visually appealing. Support is slow to fix issues. I use Outlook and have stopped receiving some mailings all together that I send myself through MailUp.

What business problems are you solving with the product? What benefits have you realized?

It is beneficial for us to be able to send mailings to multiple audiences through one account.

MailUp review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"Great mail service"

What do you like best?

Great for sending out mass emails for company promos

What do you dislike?

Do not dislike anything about this program

Recommendations to others considering the product

no recommendations

What business problems are you solving with the product? What benefits have you realized?

Being able to reach customers in a fast way

Kate from G2 Crowd

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