What do you like best?
I was work in IT company as a Network & Server Administrator, this was the very useful tool for me. In my company, there were approx 90 plus employees, and it helped me to maintain the routers, desktops and Mobile phones. I didn't need to go seat by seat to upgrade the patches, software, and Operating System. It also has the remote monitoring, which really helps you. I would say, one of the best features is software deployment.
What do you dislike?
When I started working with the Desktop Central, I observe that the UI is the little bit complicated to understand. I hope, this will improve in future. The UI Interface is one of biggest strength for any tools, for the non-technical user also can easily understand what is the tool about and how to use it.
Recommendations to others considering the product
It has lots of features, remote monitoring, software deployment, patch management etc. Please read the full documentation, when you implement this in your company. If you have the small company, you can use it free. It is free for the 25 Users.
What business problems are you solving with the product? What benefits have you realized?
I didn't need to go seat by seat to upgrade the Operating system, patches, Routers, software deployment. They have all the features. It is easy to manage because it is centralized. It also has the feature remote monitoring. It really helps.