Manhattan SCALE

(6)
4.0 out of 5 stars

Manhattan SCALE, powered by Microsoft's .NET platform, is a solution for distribution that provides a blend of features, functions and technology for organizations seeking to solve supply chain execution challenges.

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Showing 6 Manhattan reviews
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Manhattan review by Juan S.
Juan S.
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Verified Current User
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"A decade of successful WMS profitability and growth "

What do you like best?

The user friendly GUI which is easy picked up by Operations (end users) and for the WMS admins the ease of configuration across entities.

What do you dislike?

Not able to build your own functionality screens but then again if you go to Manhattan they will build for you.

Recommendations to others considering the product

Make sure you have a super user (full understands how SCALE works) and you have an very defined end USER training. User training, user training and user training will be the success of implementations for Admins/Manhattan could set-up all your business requirements but if your end-users are not training then it will be a more bumpy run to a successful implementation.

What business problems are you solving with the product? What benefits have you realized?

We are a third party logistics company which help retailers deliver and manage their inventory. The benefices with Manhattan has been that SCALE helps us achieve our goals by giving in us a system where we could conduct an efficient process and maximized our ROI with supply chain intelligence reports which help tack efficiencies across departments (inbound/outbound)

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Manhattan review by Chase S.
Chase S.
Validated Reviewer
Review Source

"Frustrations with Manhattan SCALE."

What do you like best?

The ability to track real-time, what's happening in the warehouse. I could manage my employees remotely, check their productivity over a shift, and verify each piece that I was expecting had actually crossed my dock.

What do you dislike?

Window within a window. Platform wasn't very intuitive at all. Lots of manual work was required. It seemed like all of they screens within the program, despite all being a part of the same workflow, were very "silo'd." Also, the equipment/hardware (ck3's and label printers) that we used with the program would frequently fail. The software might have been too robust to run on our equipment, but it was frustrating.

Recommendations to others considering the product

Nothing worse than reconciling a small piece during a cycle count then weeks later having to figure out which LPN you need to add back to clear your rejected shipment. Research each reconciliation on the front end to make sure they're justified.

What business problems are you solving with the product? What benefits have you realized?

Tracking inventory. When following processes, we were able to greatly reduce shrink.

What Warehouse Management solution do you use?

Thanks for letting us know!
Manhattan review by Stephen S.
Stephen S.
Validated Reviewer
Review Source

"Excellent distribution platform and business partner "

What do you like best?

We implemented SCALE in multiple facilities with a wide range of needs. SCALE accommodated a single design that allowed a simplified approach for distribution in our smaller facilities while supporting advanced labor planning and guided activity needed in our largest facility.

What do you dislike?

The integration into our core ERP system required significant effort from our consulting partners. It took about 6 months to stabilize once we went live.

Recommendations to others considering the product

Worth comparing to any other Tier 1 solution. It is especially competitive with the distribution offerings from other Tier 1 ERP solutions.

What business problems are you solving with the product? What benefits have you realized?

We had multiple systems running distribution in the company. Any attempt at enhancing or standardizing business process required multiple designs and redundant expense. We were stuck. Implementing a standard solutions created opportunities to improve effectiveness across the entire organization.

Manhattan review by Industry Analyst / Tech Writer in Retail
Industry Analyst / Tech Writer in Retail
Validated Reviewer
Verified Current User
Review Source

"SCALE 2014"

What do you like best?

What I like best about this product is its ability to adapt to the various situations we encounter, and the ability to accept procedural changes.

What do you dislike?

What I dislike most is the lack of definable validations throughout the system. I'd really like to define custom validations that better fit our business processes.

Recommendations to others considering the product

As with any software consideration process, you should explore the many options and see how the products are being used in production settings. See how the products could work within your business model or what would require changes and choose wisely.

What business problems are you solving with the product? What benefits have you realized?

SCALE is used as our primary WMS system for our company and it helps increase productivity and inventory accuracy as well as providing tracking and logging of any issues.

Manhattan review by User in Veterinary
User in Veterinary
Validated Reviewer
Verified Current User
Review Source

"Great warehouse management system"

What do you like best?

I enjoy the visabilty of things. There are so many different ways to use the system to your advantage.

What do you dislike?

I dislike the loading times, as well as the crashing that sometimes occurs

What business problems are you solving with the product? What benefits have you realized?

It provides an easy to use software for warehouse management

Manhattan review by User in Consumer Goods
User in Consumer Goods
Validated Reviewer
Verified Current User
Review Source

"Great program for logistics"

What do you like best?

Great easy to use gui. Great for load planning

What do you dislike?

Lag time before updating from other programs like Oracle

What business problems are you solving with the product? What benefits have you realized?

Load planning and order look up. Benefit is the ability to store customer specific authorizations for easy look up

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