While there are many companies that do one area of feedback management well, only Allegiance combines multiple channels and tactics into a single, integrated platform offering a 360 degree view. Our unique Engage technology components include a variety of survey engines,online feedback forms,text analytics, andsocial media feedbackmanagement. Powerful dashboards and reporting tie them all together so you can get deeper insight into your business across every channel you use. It's the kind of data that works hard for you, without you having to do the hard, monotonous work.
We are the world’s full-service customer experience (CX) partner. Our mission is to provide businesses the strategic guidance and software engine they need to turn customer feedback into a competitive advantage. We combine Customer Experience Software with Market Research to provide a new approach to Customer Experience management.