Mautic

Mautic

(23)
3.9 out of 5 stars

Open Source Marketing Automation

Work for Mautic?

Learning about Mautic?

We can help you find the solution that fits you best.

Mautic Reviews

Ask Mautic a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • User Industry
Ratings
Company Size
User Role
User Industry
Showing 23 Mautic reviews
LinkedIn Connections
Mautic review by <span>Hammy H.</span>
Hammy H.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Brilliant, modern alternative to Microsoft Dynamics CRM

What do you like best?

Open-source, free, and does everything to a higher standard than the likes of Microsoft Dynamics CRM. Brilliant community support, and from the main development team.

What do you dislike?

Could look a little better on smaller devices like the Surface Pro 2, so you have to change your zoom settings in the browser to see everything. Could also do with a mobile app ala Microsoft Dynamics CRM, this would really complete the overall package and make it a must use for a lot of businesses.

Recommendations to others considering the product

Start today! Our team is more productive and happier than they have been in years with their sales and CRM system. Stability of the software is also far better with far less downtime with being able to host it on a Linux server rather than a Windows Server that needs to restart in order to perform updates.

What business problems are you solving with the product? What benefits have you realized?

We've automated our email marketing and CRM system, something we've been trying to do with Microsoft Dynamics CRM for several years, but always seem to end up having issues with somewhere along the way as we don't use Microsoft Exchange Server, and instead use IMAP on G-Suite.

Sign in to G2 Crowd to see what your connections have to say about Mautic
Headshots
Mautic review by <span>Chris B.</span>
Chris B.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Great Open Source Product for Marketing Automation

What do you like best?

open-source, easy to install, minimum server requirements

What do you dislike?

Email builder could be better. Some functions take more clicks than needed.

Recommendations to others considering the product

Open source version requires fairly extensive knowledge of hosting knowledge and administration, so hire a pro to install it and help you set it up. It's well worth whatever that cost considering the commercial version is several hundred dollars per month. Overall it's an excellent program that does what it says. Email builder is quirky and a bit limited compared to other options out there, but it's serviceable. It could almost be used as both a marketing automation solution and a CRM solution all by itself. Lots of built-in integrations also extend it's usefulness.

What business problems are you solving with the product? What benefits have you realized?

Ability to send timely responses to inquiries. Improved follow-up responses from leads.

What Marketing Automation solution do you use?

Thanks for letting us know!
Mautic review by <span>Mario D.</span>
Mario D.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

A comprehensive open source marketing automation software, but has its problems

What do you like best?

The first time I saw information about Mautic was searching for apps in Bitnami, an industry leader in application packaging, a few years ago. I stayed with the idea of, some day, test the software.

Finally, four months ago, I could install Mautic in my own server. I had some problems in the process, but the effort paid off.

The software has everything you need to make full marketing automation. You can create contacts, segment them, create landing pages, forms, emails campaigns and so on. The campaign builder is very good and intuitive.

I saw in Mautic, in the near future, a real player in the competitive world of marketing automation providers.

What do you dislike?

Well. Here are the no so good stuff. Like I said before, I had some problems in the installation process. I had to create a custom php.ini file, and finally the software was installed.

About the functionality, I have to say Mautic has a lot of bugs (I installed the version 2.9.2). In forms, for example, because they hang on submit button after hit submit,. As well as no error message when submitting forms with missing required fields.

Also, the uptate process is a bit tricky. You need to erase manually the cache, before you can proceed to the update.

Other issue is the lack of integration with Zapier.

I stayed with the impression that Mautic has many more bugs than I face. I don't know if the latest version has fix some of them, but I have to say, I will not use the software if remains like that.

Recommendations to others considering the product

If you have the time and energy to deal with bugs, go ahead, use this open source version of Mautic. I think is better to wait for Mautic until it is completely stable and reliable, like, for example, WordPress, a solid software.

What business problems are you solving with the product? What benefits have you realized?

Basically, you will save a lot of time, segmenting prospects, and sending them automated custom email campaigns. Very useful tool. But, at the same time, you will need someone to deal with bugs.

Mautic review by <span>Anand S.</span>
Anand S.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Self hosted marketing automation for startups

What do you like best?

We like the campaign builder provided by mautic to build out elaborate email campaigns for our prospects. Ability to add custom designs, plan out email content and manage landing pages is a huge timesaver for the team.

What do you dislike?

It is sometimes buggy and updates are not the easiest to do. They could do with some internal testing before the release.

Recommendations to others considering the product

make sure you have a development team to support the mautic installation as some debugging may be required to get this working as expected.

What business problems are you solving with the product? What benefits have you realized?

simple email marketing automation, landing page builders and campaign reports are easy to do with Mautic. We realize the benefits faster than how we used to while using a well known brand in the same segment.

Mautic review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Innovative , feature rich Marketing Automation

What do you like best?

It is a powerful marketing automation tool , which is going to be improved day by day. You can explore each dimensions of automation here from visitors tracking , web-form , pop-up forms to lead scoring, progressive profiling everything. Powerful marketing automation at very affordable price makes it an stand alone performer.

What do you dislike?

You many face unexpected bugs with the system. The troubleshooting needs expert advice from Community. Social media integration part is weak. Not easy to deal with it's concurrent version updates.

Recommendations to others considering the product

If you are looking for a feature rich marketing automation at very affordable cost , Mautic is a best option to go with .You can easily automate lead generation , lead followups here.

What business problems are you solving with the product? What benefits have you realized?

We are doing marketing automation here, we have put mautic tracking codes , created web forms and setup automation rules for our subscribers.

Mautic review by <span>Brad N.</span>
Brad N.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Great product for open source, but there is a learning curve and support is up to community

What do you like best?

The only decent open source marketing automation platform available on the market.

Available in Softaculous for easy installation with most hosting companies.

Lots of power once you learn how to use it.

Decent interface that seems to be getting better

What do you dislike?

Can be really difficult to configure and requires a lot of learning to get things right.

Community is just OK when it comes to support. Many many questions go unanswered on the forum.

Confusing in many places.

Encounter a number of bugs in the product regularly.

Recommendations to others considering the product

Make sure you read through all the documentation, blog posts, etc. if you want this to be an effective solution for you. It is getting better with every release, but still needs work and polish.

What business problems are you solving with the product? What benefits have you realized?

Marketing automation for ourselves and for our clients.

Kate avatar
Kate from G2 Crowd

Learning about Mautic?

I can help.
* We monitor all Mautic reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.
Mautic
(23)