Mavenlink

Mavenlink

(143)
4.4 out of 5 stars

Mavenlink offers a powerful combination of Project Management and Professional Services Automation (PSA) software for advanced project management, resource planning, collaboration, and financial management all in one place.

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Showing 143 Mavenlink reviews
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Mavenlink review by <span>Kristen W.</span>
Kristen W.
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LOVE THE ORGANIZATIONAL CHARTS!!

Updated On
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What do you like best?

The flow charts that allow so many personalized options are unique and a life-saver. The time tracking options are also a big hit. The entire office is able to utilize multiple aspects of Mavenlink without any issue. The software is extremely user friendly and doesn't have all that added "fluff" that can get in the way at times.

What do you dislike?

Quite honestly, I cannot think of any negative aspects in reference to Mavenlink. It truly is simple to learn on your own. And it is so easy to implement as a single user or in a group setting.

Recommendations to others considering the product

If you are in need of organizational visuals, time management analytics, and project planning metrics - this is the software you need to use!

What business problems are you solving with the product? What benefits have you realized?

Client work load and billing organization has become a breeze compared to what was utilized in the past.

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Mavenlink review by <span>Josh R.</span>
Josh R.
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Mavenlink: Ode to a bogged down product

Reviewed On
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What do you like best?

I honestly would say that Mavenlink is great at showing you task lists and the activity feed has had some considerable upgrade in the last year

What do you dislike?

I do honestly feel that this product is incredibly sluggish. The billing system is convoluted and the User Experience is in desperate need of some fine tuning. They only recently upgraded their comments section and you can't even edit a comment unless you click out of the task and go back to the activity feed. All in all the product just feels bloated and confused about what it truly wants to be. Billing is simply not a possibility right now because sending an invoice through the system is so painful

Recommendations to others considering the product

There are better products out there, though we are still hardpressed to find an all in one solution.

What business problems are you solving with the product? What benefits have you realized?

We are attempting to solve our project management system by using a product that could easily show our developers their daily tasks without having to see information.

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Response from Tiffany P. Nguyen of Mavenlink

Thank you for your insight and feedback regarding your experience. We have forwarded your feedback to our product team and will continue to strive to do better. Your CSM has reached out to your team and are working with a few people from your company to learn more and continue to advocate on your behalf, regarding these product enhancements and all your concerns. Please feel free to reach out to your CSM, if there's anything else we can do to make your experience better. Thank you and have a great day.

What Project Management solution do you use?

Thanks for letting us know!
Mavenlink review by <span>Micquella A.</span>
Micquella A.
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Verified Current User
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Great product, great supporting team

Updated On
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Verified Current User
What do you like best?

I like that we've put resource planning somewhere easily accessible for the whole company! Before Mavenlink, we used Microsoft Project for this, and it was no where near as easy-to-use as Mavenlink. Our Senior managers' feedback on resource planning in Mavenlink has been "I can't believe we used to do this another way!"

I also really like the support we've gotten from the Mavenlink team -- whether it's getting questions answered, prioritizing potential feature enhancements, or giving feedback on the product roadmap -- I always know that our voice will be heard and considered.

What do you dislike?

Some of the gaps in functionality for project planning have been a pain point, but we found workarounds and optimized our internal training program to help. As a project manager and one of our primary Mavenlink admins, I had a lot of feedback for Mavenlink on this subject, and they listened! I'm thrilled that there's some huge enhancements coming here! Even as-is though, it's definitely usable, flexible, and still much more accessible than having separate .mpps living all over a file system.

Recommendations to others considering the product

Be realistic about the size of your company and the complexity of your processes when planning your Mavenlink rollout. Consider your migration needs to in-flight projects and resourcing.

What business problems are you solving with the product? What benefits have you realized?

We're solving the problem of having disconnected project plans and resource planning. We're also getting a huge boost in our reporting ability on actual project hours compared to planned!

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Mavenlink review by <span>Zachary A.</span>
Zachary A.
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Verified Current User
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Verified Current User
What do you like best?

I can get extremely granular on a project or task if I want, but I don't have to. It integrates with Quickbooks extremely well. It allows my account manager and COO to dive as deeply as they want into my projects. Assigning and setting up new projects and tasks is a breeze.

What do you dislike?

So far, no way of creating a recurring scheduled task in a project. The UI is very text-heavy, it can be a bit much when trying to find something quickly if I don't know where to look already.

Recommendations to others considering the product

It's designed for people who think like me, it provides excellent time tracking integration with quickbooks, and deals with a high volume of projects very smoothly. The interface is very text-heavy and the potential for granular tracking seems overwhelming until users get comfortable with it.

What business problems are you solving with the product? What benefits have you realized?

Tracking, recording, and predicting a high volume of consulting projects across many clients and several consultants.

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Mavenlink review by <span>Jaymie C.</span>
Jaymie C.
Validated Review
Verified Current User
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Verified Current User
What do you like best?

The resource management feature allows us to know who is available for a next project and who might be overloaded on any given moment. It's also a great way to flag our finance team for invoicing once a project is marked as completed by our creative team.

What do you dislike?

Not really much to dislike. It's really easy to use and fast to implement. The cost is reasonable compared to its competitors as well.

Recommendations to others considering the product

It's like having a blog page for each project your team is working on- and you can even securely add in customers so they can 'order' a project and/or watch real-time progression and provide updates. Love also the gant chart so you can show your client that if a decision or an approval is delayed-- final timeline is shifted back to xyz date. It's really a great visual and helps keep the project moving forward.

What business problems are you solving with the product? What benefits have you realized?

Streamlining our communications within our agency. Whenever we can move away from communicating through emails, and keeping our different drafts/files more organized and online- we can and do. Mavenlink is great for this.

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Mavenlink review by <span>Scott W.</span>
Scott W.
Validated Review
Verified Current User
Review Source
Validated Review
Verified Current User
What do you like best?

The detailed time tracking and allocations towards specific projects and tasks. It is great to be able to create the different phases that a project undertakes and figure out how our employees are performing against them. We were able to understand how our pricing metrics really stacked up once we were doing the work through several jobs at a blink of an eye.

What do you dislike?

Quickbooks integration is still really lacking. The invoicing I will say is very elementary in nature and we really only will use for internal use and tracking. If the invoicing could talk to more robust third party softwares that deal with invoicing on a much bigger and better scale that would be helpful.

Recommendations to others considering the product

Be diligent with scheduling and inputting all the data as it will help the analytics. Can be hard to get great reads on your company if you do not put in the time to input and manage the team through the software.

What business problems are you solving with the product? What benefits have you realized?

We are solving for a lot of project management workflow problems. We average a new project every two business days, which for an architectural firm of 10 people is a lot. Mavenlink allows us to keep track of each project the phase and exactly where our burn rates are at all times.

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Mavenlink
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