User-defined fields that I use to tailor a profile of Companies, Individuals, and Company Contacts, and unlimited Notes, and quick-access to all outgoing and incoming documentation for each Contact.
LIVE has eliminated keyboard shortcuts that kept my hands on the keyboard. I now have to leave the keyboard, find the mouse, find the cursor, move the cursor, click on it, then return to the keyboard. A simple TAB, ALT+key, or CNTL+key action would save a few seconds, several times per minute.
Earlier editions enabled me to see the Company/Individual/Contact profile, other Contacts within the Company, all Notes, all Documents, and a rendition of Outlook, all one one view. That functionality has been lost in LIVE.
As I've stated to people in Maximizer Support, previous editions of Maximizer provided multiple pathways to use the keyboard or the mouse to complete tasks. This benefitted users trained to use a keyboard without looking at it. But LIVE has essentially penalized skilled keyboard users by removing features that enabled such users to keep their hands ON THE KEYBOARD to quickly inputting data instead of fumbling about. Such users are now forced several times per minute of data entry to leave the keyboard, find the mouse, find the cursor, move the cursor to a data field, click on it, then return to the keyboard and re-orient. Doing that several times per minute becomes frustrating.
Simple keyboard entry of dates (like 102154 to indicate October 21, 1954) and time (like 954a to indicate 9:54 AM), auto-capitalization of the names of Companies, and Last/First/Middle names of Individuals/Contacts, one TAB access to the 'OK' dialog box, ALT+key, & CNTL+Key shortcuts, and many other keyboard shortcut provisions are all gone. Hence why I indicate that Maximizer is not going in the right direction.
Still, Maximizer's User Defined Fields and reasonably quick-access to Notes & Documents puts the user miles ahead of peers using Outlook and/or Google. And the mobile app -- something I've never previously had -- is certain to be extremely useful to me when I cannot easily pull out my notebook computer and get online, like when driving down the road. Now all I have to do is pull over and perform a few touches to find out what I need to know, and/or update a Company/Individual/Contact.
Maybe my suggestions on LIVE from long experience with Maximizer products will be considered; maybe their direction will shift back toward restoring and maintaining multiple pathways to input data, reflecting the myriad of interface preferences to be expected from a diverse cross-section of users.