Maximo

Maximo

(21)
3.3 out of 5 stars

Maximo, when combined with the power of IoT data from people, sensors and devices, can provide warning signals from assets—reducing unplanned downtime and increasing operational efficiency. With this data, it also enables near real-time visibility into asset usage across multiple sites, extends the useful life of equipment, improves return on assets and defers new purchases. Watch the video below to see it in action.

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Showing 22 Maximo reviews
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Maximo review by <span>John A.</span>
John A.
Validated Reviewer
Review Source

"Great EAM to Extend into Things"

What do you like best?

Maximo is a comprehensive platform. It should be considered a hub for IBM's foray into IOT. I think there is a lot of potential in the platform for the evolution of Things in our world because automation can't and won't be complete for many years and therefore, maintenance and repair operations will continue to be a focus area for companies.

What do you dislike?

Anywhere is a horrible product. It should be removed from the market because it is ruining IBM's brand.

Recommendations to others considering the product

Maximo is not a part of Think, but it should be--or ReliabilityWeb's Maximo World should be called IBM Things. IBM needs to embrace new entrant partners who develop apps with Maximo. IBM needs to change its barriers to entry for the partner community.

What business problems are you solving with the product? What benefits have you realized?

Maximo can be blended with Watson in creative ways that solve reliability issues if IBM ever gave it a chance to.

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Maximo review by <span>Michael B.</span>
Michael B.
Validated Reviewer
Review Source

"Powerful Asset Management Tool to Meet Many Needs"

What do you like best?

Maximo is configurable to meet all the asset management needs that have been required. There are quite a few resources available to help with implementation/ upgrade/ enhancement questions.

What do you dislike?

Because Maximo is so configurable, you have to plan carefully to make sure things don't have to be reconfigured down the road.

Recommendations to others considering the product

Ask for references in the same industry that you are interested in using Maximo for. Every industry uses Maximo differently, and asking for references in your industry can help foster relationships that will help you with your implementation.

What business problems are you solving with the product? What benefits have you realized?

Complex maintenance needs, intertwined with strict local/ state/ federal regulatory requirements. The biggest benefits we have realized are capturing institutional knowledge, and providing that information to technicians in the field to accomplish their work more effectively.

What Enterprise Asset Management (EAM) solution do you use?

Thanks for letting us know!
Maximo review by User
User
Validated Reviewer
Verified Current User
Review Source

"Occasionally frustrating, but better than other database apps"

What do you like best?

This app is very tailored to running a maintenance shop. It's really good for keeping up on your PMIs and helping you with inventory maintenance

What do you dislike?

The search on this is absolutely terrible. Old Boolean style searching and half the time it can't find things because a part number is incomplete in the system. I'm not sure how to fix it, but I feel like it could be so much more user friendly

Recommendations to others considering the product

As compared to other inventory database apps, this one is decent. Though, they need to work on their search functions.

What business problems are you solving with the product? What benefits have you realized?

It has helped us to make sure we have the inventory we need when we need it. I can even look at the inventory of other facilities if we don't happen to have the part I need right this moment.

Maximo review by <span>André B.</span>
André B.
Validated Reviewer
Verified Current User
Review Source

"IBM Maximo au maximum de ses performances."

What do you like best?

Maximo Asset Management par IBM combine la gestion d'actifs avec la gestion de la maintenance. D'un seul système , les entreprises peuvent surveiller et gérer le cycle de vie complet de leurs actifs de l'entreprise , incluidng installations , les communications, le transport , la production, infastructure , et plus encore. Cette fonctionnalité centralisée garantit que les utilisateurs disposent d'une visibilité et le contrôle des conditions et des processus actifs , tout en augmentant la productivité et en réduisant les temps d'arrêt .

What do you dislike?

Maximo est un "all inclusive" logiciel très qui peut être utilisé pour quels que soient vos besoins d'affaires sont ; suffisamment souple pour adapter à votre entreprise ; et rencontre les meilleures pratiques de l'industrie pour aider les normes de processus établis. Maximo UI sont très facilement configurable pour fournir un look qui convient à vos besoins et permet votre flux de travail des processus d' héritage à être automatisé .

Recommendations to others considering the product

Continuer dans cette direction, je pense que l'implantation en france est une bonne chose.

Maximo peut être très complexe au cours des implémentations initiales et certaines mises à niveau .

What business problems are you solving with the product? What benefits have you realized?

Lorsque l'on regarde les logiciels de cette nature envisager d'avoir tous vos processus et les données connexes dans une seule base de données . Il y aura toujours une certaine intégration nécessaire , cependant , envisager Maximo comme un système d' ERP qui peut gérer la plupart, sinon tous vos besoins .

Maximo review by <span>Rod M.</span>
Rod M.
Validated Reviewer
Verified Current User
Review Source

"Powerful product but bloated and non intuitive. Also expensive."

What do you like best?

My current organization used Assyst and this is MUCH better and more capable. We use it for management of Incidents, Service Requests and Changes which works great. You can attach documents and notifications work great, as well.

What do you dislike?

It is not very intuitive, however, and is very expensive between the implementation and custom development (Maximo developers are expensive!). There are cheaper products (or free) out there, that's for sure, that will give you the same functionality. As well, we are looking for ways to dynamically update IT assets (workstations, servers, routers, etc) but there appears to be no way to do that. Reporting is also very limited without springing for the extra reporting module.

What business problems are you solving with the product? What benefits have you realized?

Management of IT Incidents, Service Requests and Changes.

Maximo review by <span>Renato C.</span>
Renato C.
Validated Reviewer
Review Source

"Excellent product, market leader not by chance"

What do you like best?

Maximo is just leader for asset management, it manages everything about an asset lifecycle going from the acqusiition, to management of maintenance, to decomissioning. It can also manage very well workflows (let's say, acquisition approval and such), these can be configured to the detail to adhere perfectly to enterprise policies.

It is also very easily integrated with HR and cost management software such as SAP either by using it's official adapter or API's.

All in all maximo is the way to go for asset management

What do you dislike?

The interface is a bit old, this is unfortunately often an issue with IBM products. Although the product is good and the interface is simple and cannot be too complicated, the interface could be improved with a little bit of eye candy.

Recommendations to others considering the product

For SAP integration it's best to just the API's without having to pay for the official adapter.

What business problems are you solving with the product? What benefits have you realized?

Asset management has become easier to implement and make it so that the company doesn't have to change it's policy to adapt to the software.

Maximo review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Complex system with lots of customization, but performance is sub-par"

What do you like best?

Customization: Data sets and usage can be customized to all ends.

Web app interface for our asset dictionary and software dictionary is clean and organized. Great setup for managing life cycle of various components within our systems.

**We use this system in relation to a few other IBM systems, Maximo being a fundamental piece.

What do you dislike?

Performance. The scope of our use of Maximo is vast - many hundreds of users, and hundreds on hundreds of data sets for anything you can think. We also have scripting engines tied into some of the details to help automate some of our processes. With that said, one would hope the system would continue to function in a speedy manner. In peak times, we see a degradation in speed that can be frustrating at times.

Recommendations to others considering the product

Ensure you use the tool to its potential. There are so many sets of data you can customize and pull. Which in itself can cause issues if your users are not properly trained. Ensure they know how to use the system to provide proper data for whatever you want to capture/track, etc.

What business problems are you solving with the product? What benefits have you realized?

Asset management, asset dictionary, software dictionary and availability, knowledge management. This allows us to track deployment of various hardware pieces, and to plan for timely upgrades when appropriate. This definitely aids in our asset life cycle for our computers.

It is also a tool we use to manage our software dictionary and track/update software titles when appropriate.

Maximo review by <span>Clément B.</span>
Clément B.
Validated Reviewer
Review Source

"Une gestion complète pour touts les actifs de l'entreprise"

What do you like best?

IBM Maximo Asset Management est le produit de solution logicielle de gestion des actifs d'entreprise (EAM) produit par IBM. Il est une solution qui est utilisée pour exploiter, entretenir et aliéner des actifs de l'entreprise. Il se concentre sur les types d'actifs comme des végétaux et la production (par exemple l'huile, le gaz, les produits chimiques, l'exploitation minière, la fabrication, les produits pharmaceutiques, l'alimentation, l'électronique et la production d'énergie [5])

Infrastructure (y compris les chemins de fer, les routes, les télécommunications, l'eau et les eaux usées et les réseaux de distribution d'électricité et de gaz)

Transport (pour les militaires, les compagnies aériennes, le camionnage, le transport maritime, ferroviaire et autre utilisation)

Immobilier et des installations (par exemple, dans les bureaux, les écoles et les hôpitaux)

Maximo est la base du processus Tivoli Automation Engine, qui est la partie centrale de Tivoli Service Automation Manager [7] [8] et il a été autorisé à d'autres entreprises pour un développement plus spécifique. [5] [9]

What do you dislike?

EAM est mondialement connu pour être critique dans les industries de biens à forte intensité, à savoir, les services publics, du pétrole et du gaz, pharma., Rail et transport en commun, l'industrie lourde et les installations, y compris les hôpitaux, les campus et l'hôtel.

La version actuelle, IBM Maximo Asset Management 7.6, est la troisième version construite sur une architecture orientée services J2EE. Il est une entreprise Asset Management, gestion des services et la gestion des actifs informatiques suite d'applications qui sont évolutives et facilement intégrées dans la planification des ressources d'entreprise existantes (ERP) Systèmes.

Recommendations to others considering the product

Besoin de connaisances appronfondies en gestion.

What business problems are you solving with the product? What benefits have you realized?

Maximo est la base du processus Tivoli Automation Engine, qui est la partie centrale de Tivoli Service Automation Manager et il a été autorisé à d'autres entreprises pour un développement plus spécifique.

Maximo review by User in Airlines/Aviation
User in Airlines/Aviation
Validated Reviewer
Verified Current User
Review Source

"Elephant in the room"

What do you like best?

Maximo can be configured to do most anything. Inventory management, scheduling, work orders, transportation, preventative maintenance for any size corporation that needs asset management.

What do you dislike?

Maximo is so all-encompassing that there is no focus on any particular field. The software can be configured to meet any requirements but this will require an in-house Maximo guru or a contract with an outside company. It can be programmed to anything you need if you have the necessary staffing or funds to outsource.

Recommendations to others considering the product

This is a very expensive investment for most any company. An in-house Maximo guru is extremely valuable to maintain software issues, develop reports, configure to user needs, etc. Outside assistance is very costly, IBM assistance is almost non-existent to a private organization.

What business problems are you solving with the product? What benefits have you realized?

Work order processing, preventative maintenance scheduling, transportation module, repair history, lifetime costs.

Maximo review by <span>Patricio S.</span>
Patricio S.
Validated Reviewer
Review Source

"MAXIMO... HAs everything you need for Service Mgmt, but..."

What do you like best?

The best feature is the customizable desktop for techinicians. You can customize what each users sees in their main screen. This is great as you can put technical requests for techs, KPIs and reports for Quality Analysts, etc.

It is very important to perform a very detailed analysis of which your requirements will be at the beginning to ensure the initial configuration of the tool is well done. Not only for support teams, but also for the kind of services you will be handling from the tool. Maximo offers a bunch of data attributes to fill in, it is important you understand them, how they interact between each other, and how you would like to obtain the reports and data extracts. Maximo already has some default reports but you can develop new reports with the information you like, but don't forget to ensure all the fields you need are able to be reported. Some of them might not show up.

What do you dislike?

Maybe it has too many fields that most of the organizations will never use as it is very demanding to fulfill them all.

Recommendations to others considering the product

It is important that if you acquire this product with IBM support of it, you request a dedicated database for you. Because if you share the database with other customers (even though you don't see the other customers, of course), customizing the tool becomes really complicated and the tool's response times go really down.

What business problems are you solving with the product? What benefits have you realized?

I was able to develop a lot of automated reports with combined data from multiple sources.

Maximo review by <span>Prabhu C.</span>
Prabhu C.
Validated Reviewer
Review Source

"IBM Maximo - Work and Asset Management for Utilities"

What do you like best?

IBM Maximo has brought in a complete business transformation in my organization. Easy to create a business workflows and customize as per the business need.

What do you dislike?

The performance is bit of concern and there is no easy way to size the infrastructure.

Recommendations to others considering the product

NA

What business problems are you solving with the product? What benefits have you realized?

We use this product in our day in and day out of the business operation. The products provides way to configure, develop and manage the asset and workflow within the organization.

Maximo review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Maximo Asset Management"

What do you like best?

Maximo is a very robust enterprise wide asset management solution that offers a full spectrum of CMMS, Work Management and Asset Management functions. Maximo is the only EAM that is delivered with GIS Integration, Mobility and powered by Analytics.

What do you dislike?

The older user interface was not very appealing but the newest release now has an improved user interface.

Recommendations to others considering the product

Compare the core capabilities provided by Maximo with competitive products on the market and recognize the growth and future usability of the features that are bundled into the core product and add-on modules.

What business problems are you solving with the product? What benefits have you realized?

We are resellers, implementers and users of Maximo. We have experienced great benefit by basing our labor and expense reporting system on Maximo. Our client's have gained significant benefits from Maximo for a full range of work and asset management requirements.

Maximo review by User in Utilities
User in Utilities
Validated Reviewer
Verified Current User
Review Source

"Buyer who spends 8 hrs a day in Maximo"

What do you like best?

It's fairly easy to use, customized to my company, & usually doesn't have bugs.

What do you dislike?

There is a major learning curve - it's not always intuitive & clearly designed by people who aren't experienced in the roles it's designed FOR.

What business problems are you solving with the product? What benefits have you realized?

I spend the majority of my day working through Maximo. It's our operations, materials, & procurement management online platform.

Maximo review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source

"Work well after a long migration and adjustment."

What do you like best?

A single application for submitting and tracking, technical requests, and changes.

What do you dislike?

Unable to copy previous records to use as a template.

Recommendations to others considering the product

Poll the people who use the software you will be replacing. Make sure that Maximo does at least everything the old software used to do, or it could cause a major slow-down in productivity.

What business problems are you solving with the product? What benefits have you realized?

Teams are able to look up each other's technical records and collaborate within them if needed. We were also able to reassign tasks and work requests in progress.

Maximo review by <span>Francisco M.</span>
Francisco M.
Validated Reviewer
Review Source

"CMMS Coordinator"

What do you like best?

Front end reporting and user friendly format

What do you dislike?

Nothing really to dislike , front and back end is user friendly

Recommendations to others considering the product

Maximo is very user friendly definitely a plus for cost tracking and preventive maintenance which was my primary roles .

A+

What business problems are you solving with the product? What benefits have you realized?

Preventive Maintenance

Easy access to reports and filter were set up the right way to identify issues

Maximo review by <span>Heather I.</span>
Heather I.
Validated Reviewer
Review Source

"Maximo is a great asset management program"

What do you like best?

The ability to track all the maintenance and inventory records in one program

What do you dislike?

Maximo can be very persikity and maximo can be frustrating

What business problems are you solving with the product? What benefits have you realized?

Life Cycle management, inventory control

Maximo review by <span>Muralidhar V.</span>
Muralidhar V.
Validated Reviewer
Review Source

"Need improvement"

What do you like best?

I like interface of maximo, tabs and GUI are perfectly designed.

What do you dislike?

Its SLOW NESS. Maximo need to improve its capability in serving at peak times.

Recommendations to others considering the product

Will recommend Maximo for starters at service desk.

What business problems are you solving with the product? What benefits have you realized?

Our company previously used maximo there I logged tickets in Maximo, extracting reports and logging time for my work., etc

Maximo review by <span>Roberto R.</span>
Roberto R.
Validated Reviewer
Review Source

"Maximo EAM very customizable"

What do you like best?

Customization and affordable price. Customer support

What do you dislike?

Pricing model, administration stuff, space management

Recommendations to others considering the product

Try it!

What business problems are you solving with the product? What benefits have you realized?

Facility mgmt and asset lifecycle

Maximo review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"Maximo Software"

What do you like best?

I'm not entirely familiar with all of the features

What do you dislike?

I'm new at using the software and would like a begginer tour. I haven't found anything like that on Maximo.

What business problems are you solving with the product? What benefits have you realized?

I'm learning how to use the tool to communicate with other departments.

Maximo review by User in Airlines/Aviation
User in Airlines/Aviation
Validated Reviewer
Review Source

"Maximo"

What do you like best?

Nothing. It is a very old style application that has been modified to look like an ITSM tool

What do you dislike?

It is very old design, hard to use and get reports out of

Recommendations to others considering the product

Think of what information/reports you want.

What business problems are you solving with the product? What benefits have you realized?

Not using it anymore

Maximo review by Administrator
Administrator
Validated Reviewer
Review Source

"Great Asset and Maintenance tracking."

What do you like best?

UI is getting better with time and updates are starting to get easier as well.

What do you dislike?

Complication of learning APIs and Migration Manager

What business problems are you solving with the product? What benefits have you realized?

Asset management, maintenance tracking.

Maximo review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source

"Maximo is very customizable"

What do you like best?

The ability to interface with other applications via MIF and customize with automation scripting.

What do you dislike?

requires a lot of technical experience for customization.

What business problems are you solving with the product? What benefits have you realized?

asset management.

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