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Maximo

Maximo

4.1
(99)

Maximo, when combined with the power of IoT data from people, sensors and devices, can provide warning signals from assets—reducing unplanned downtime and increasing operational efficiency. With this data, it also enables near real-time visibility into asset usage across multiple sites, extends the useful life of equipment, improves return on assets and defers new purchases. Watch the video below to see it in action.

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Maximo review by Jeff S.
Jeff S.
Validated Reviewer
Review Source

"Maximo is THE EAM system"

What do you like best?

Maximo is a very robust EAM system that will allow you to configure asset lifecycle maintenance activies at an enterprise level. It is more user friendly than many of the other enterprise level systems and is easily configurable to allow very specific solutions to be designed based on your business case.

What do you dislike?

I dislike the licensing model and trying to figure out what license levels have access to which modules.

Recommendations to others considering the product

You must have management support and buy-in before implementing Maximo (or any EAM system). Without support from the top, driving behavior and system adoption, it will take decades to accomplish any results using any software.

What business problems are you solving with the product? What benefits have you realized?

We are trying to become more proactive rather than reactive when it comes to maintenance. We are also trying to digitally capture all our asset information, work history, spare parts, etc. to allow us to have a better understanding of how our assets are performing while improving uptime.

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Maximo review by Jan-Willem S.
Jan-Willem S.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"I am a gold business partner and IBM development partner working >15 years in Maximo"

What do you like best?

I really like the work centers and new UX, but MAHI is a fundamental extension in this era. Another great progress is the Maximo for Aviation where all critical Maximo products and add-ons are bundled in one single solution

What do you dislike?

I dislike the segregated development for the different add-ons and industry solutions, such as a totally different approach on inspections in for instance Anywhere and work centers. This leads to asset information stored in different tables.

Recommendations to others considering the product

Conti nue with the new UX (Lightning) and Watson Integration

What business problems are you solving with the product? What benefits have you realized?

The entire E2E process is covered with Maximo, however based on the client maturity level has a huge impact on the end-to-end process and the information available to accomplish the processes. The benefits realized is a fleet managent dashboard with real business insights and KPI's that add real business value

What Enterprise Asset Management (EAM) solution do you use?

Thanks for letting us know!
Maximo review by John A.
John A.
Validated Reviewer
Review Source

"Great EAM to Extend into Things"

What do you like best?

Maximo is a comprehensive platform. It should be considered a hub for IBM's foray into IOT. I think there is a lot of potential in the platform for the evolution of Things in our world because automation can't and won't be complete for many years and therefore, maintenance and repair operations will continue to be a focus area for companies.

What do you dislike?

Anywhere is a horrible product. It should be removed from the market because it is ruining IBM's brand.

Recommendations to others considering the product

Maximo is not a part of Think, but it should be--or ReliabilityWeb's Maximo World should be called IBM Things. IBM needs to embrace new entrant partners who develop apps with Maximo. IBM needs to change its barriers to entry for the partner community.

What business problems are you solving with the product? What benefits have you realized?

Maximo can be blended with Watson in creative ways that solve reliability issues if IBM ever gave it a chance to.

Maximo review by christopher w.
christopher w.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"robust with coverage for all industries, but you need to choose where to start and how deep you go"

What do you like best?

Maximo is vast. it is in virtually every industry, and covers not just everything MRO. Procurement of production related parts for example, can and is done in Maximo. Not typically where I expect someone to start, but it happens. There is often too much for an organization to get into at once, so it is usually better to determine the best processes to automate, and prioritize to what level you will go.

What do you dislike?

pm sequencing; lack of a task library (as opposed to job plan library); licensing maintenance is complicated to document, understand and deploy;

Recommendations to others considering the product

kick the tires. isolate business processes and evaluate for automation. prioritize, train, analyze, re-retrain

What business problems are you solving with the product? What benefits have you realized?

single centralized storehouse for MRO data from which to aggregate and analyze data to build into information to drive change and evaluate progress.

Maximo review by John R.
John R.
Validated Reviewer
Review Source

"Excellent Everything"

What do you like best?

User experience is top notch. The UI is very intuitive.

What do you dislike?

Discovering that a standard option exists that I did not know about.

Recommendations to others considering the product

If you don't consider Maximo then you need to increase your budget because you won't be happy with the product you end up with. Have seen too many customers switch to Maximo after failed implementations/use of other products.

What business problems are you solving with the product? What benefits have you realized?

Keeping our inventory under control had been an issue. With many moving parts between systems and reporting tools the process to cycle count and generally manage inventory was a pain to say the least. Using mobility and diving deeper in our understanding of Maximo's material management capabilities has helped us to gain better control of all aspects of our inventory.

Maximo review by Michael B.
Michael B.
Validated Reviewer
Review Source

"Powerful Asset Management Tool to Meet Many Needs"

What do you like best?

Maximo is configurable to meet all the asset management needs that have been required. There are quite a few resources available to help with implementation/ upgrade/ enhancement questions.

What do you dislike?

Because Maximo is so configurable, you have to plan carefully to make sure things don't have to be reconfigured down the road.

Recommendations to others considering the product

Ask for references in the same industry that you are interested in using Maximo for. Every industry uses Maximo differently, and asking for references in your industry can help foster relationships that will help you with your implementation.

What business problems are you solving with the product? What benefits have you realized?

Complex maintenance needs, intertwined with strict local/ state/ federal regulatory requirements. The biggest benefits we have realized are capturing institutional knowledge, and providing that information to technicians in the field to accomplish their work more effectively.

Maximo review by User
User
Validated Reviewer
Verified Current User
Review Source

"Occasionally frustrating, but better than other database apps"

What do you like best?

This app is very tailored to running a maintenance shop. It's really good for keeping up on your PMIs and helping you with inventory maintenance

What do you dislike?

The search on this is absolutely terrible. Old Boolean style searching and half the time it can't find things because a part number is incomplete in the system. I'm not sure how to fix it, but I feel like it could be so much more user friendly

Recommendations to others considering the product

As compared to other inventory database apps, this one is decent. Though, they need to work on their search functions.

What business problems are you solving with the product? What benefits have you realized?

It has helped us to make sure we have the inventory we need when we need it. I can even look at the inventory of other facilities if we don't happen to have the part I need right this moment.

Maximo review by Consultant
Consultant
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Maximo is the most powerful yet flexible asset management package peirod!"

What do you like best?

Maximo's core functionality is expansive and provides more than what's required for most companies to accomplish their asset management objectives. The fact that it can be readily configured to meet even the most complex business process requiremets and includes a robust integration infrastructure makes it the best asset management system in my opinion.

What do you dislike?

Sometimes when reporting "bugs" to support, we are told "that's working as designed", that's probably the most frustrating, but this is not always the case. As well, I would love if within the work flow canvas that you could select the end of an action line and drag it to a new node instead of having to delete and recreate them.

What business problems are you solving with the product? What benefits have you realized?

As a business partner I implement and consult with lots of different clients and even though everyone is using Maximo for asset management, everyone client is unique. I've performed numerous integrations to various financial systems, controls systems, permiting applications etc. As well Maximo's powerful work flow allows us to enforce the simplest to the most complex processes.

Maximo review by André B.
André B.
Validated Reviewer
Verified Current User
Review Source

"IBM Maximo au maximum de ses performances."

What do you like best?

Maximo Asset Management par IBM combine la gestion d'actifs avec la gestion de la maintenance. D'un seul système , les entreprises peuvent surveiller et gérer le cycle de vie complet de leurs actifs de l'entreprise , incluidng installations , les communications, le transport , la production, infastructure , et plus encore. Cette fonctionnalité centralisée garantit que les utilisateurs disposent d'une visibilité et le contrôle des conditions et des processus actifs , tout en augmentant la productivité et en réduisant les temps d'arrêt .

What do you dislike?

Maximo est un "all inclusive" logiciel très qui peut être utilisé pour quels que soient vos besoins d'affaires sont ; suffisamment souple pour adapter à votre entreprise ; et rencontre les meilleures pratiques de l'industrie pour aider les normes de processus établis. Maximo UI sont très facilement configurable pour fournir un look qui convient à vos besoins et permet votre flux de travail des processus d' héritage à être automatisé .

Recommendations to others considering the product

Continuer dans cette direction, je pense que l'implantation en france est une bonne chose.

Maximo peut être très complexe au cours des implémentations initiales et certaines mises à niveau .

What business problems are you solving with the product? What benefits have you realized?

Lorsque l'on regarde les logiciels de cette nature envisager d'avoir tous vos processus et les données connexes dans une seule base de données . Il y aura toujours une certaine intégration nécessaire , cependant , envisager Maximo comme un système d' ERP qui peut gérer la plupart, sinon tous vos besoins .

Maximo review by Administrator
Administrator
Validated Reviewer
Review Source

"MAXIMO - so many opportunities"

What do you like best?

MAXIMO is so configurable. You can make it do anything! If you can't figure it out on your own - there's a whole community of users willing to help.

What do you dislike?

The data entry is cumbersome, having to type the same number over and over again to put it on multiple records. There should be a way to update fields in multiple records at the same time.

Recommendations to others considering the product

MAXIMO is a workhorse. Proper setup begins with good processes and knowing what you want out of it. If you don't define the proper fields up front, you won't be able to get the data you want 3 years down the road. Use an experienced 3rd party consultant to set up your system.

What business problems are you solving with the product? What benefits have you realized?

Tracking work on assets. What has been done, who did it, how much did it cost.

Maximo review by Katherine C.
Katherine C.
Validated Reviewer
Review Source

"Recommend Maximo as Best in Class"

What do you like best?

As an IT professional, I love the flexibility of configurating all the various applications within Maximo. My favorite new feature is autoscripting.

What do you dislike?

My biggest pet peave of Maximo is how the new feature packs don't necessarily align with the Industry Solutions. I also do not like how long it takes to get answers from support and when submitting PMRs.

Recommendations to others considering the product

Go to conferences, and ask questions and get demo's from within your industry.

What business problems are you solving with the product? What benefits have you realized?

Our next high priority project will be to implement inventory in Maximo to ensure a large ROI.

Maximo review by Rod M.
Rod M.
Validated Reviewer
Verified Current User
Review Source

"Powerful product but bloated and non intuitive. Also expensive."

What do you like best?

My current organization used Assyst and this is MUCH better and more capable. We use it for management of Incidents, Service Requests and Changes which works great. You can attach documents and notifications work great, as well.

What do you dislike?

It is not very intuitive, however, and is very expensive between the implementation and custom development (Maximo developers are expensive!). There are cheaper products (or free) out there, that's for sure, that will give you the same functionality. As well, we are looking for ways to dynamically update IT assets (workstations, servers, routers, etc) but there appears to be no way to do that. Reporting is also very limited without springing for the extra reporting module.

What business problems are you solving with the product? What benefits have you realized?

Management of IT Incidents, Service Requests and Changes.

Maximo review by Renato C.
Renato C.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Excellent product, market leader not by chance"

What do you like best?

Maximo is just leader for asset management, it manages everything about an asset lifecycle going from the acqusiition, to management of maintenance, to decomissioning. It can also manage very well workflows (let's say, acquisition approval and such), these can be configured to the detail to adhere perfectly to enterprise policies.

It is also very easily integrated with HR and cost management software such as SAP either by using it's official adapter or API's.

All in all maximo is the way to go for asset management

What do you dislike?

The interface is a bit old, this is unfortunately often an issue with IBM products. Although the product is good and the interface is simple and cannot be too complicated, the interface could be improved with a little bit of eye candy.

Recommendations to others considering the product

For SAP integration it's best to just the API's without having to pay for the official adapter.

What business problems are you solving with the product? What benefits have you realized?

Asset management has become easier to implement and make it so that the company doesn't have to change it's policy to adapt to the software.

Maximo review by Andrew T.
Andrew T.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Stable Reliable and predicdable updates"

What do you like best?

Maximo has a long track record of stable, predictable and desired updates and upgrades. These updates are well communcatied and the development team behind them is knowledgable and accisble.

What do you dislike?

Maximo has so much flexibility and built in capability it can be overwhelming to the new users.

Recommendations to others considering the product

Understand how you do your work and and what you are keeping the same and changing. And dont be afraid to keep chainging

What business problems are you solving with the product? What benefits have you realized?

Getting the most and best use of assets, whether they be buldings, staff or financial.

Maximo review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Complex system with lots of customization, but performance is sub-par"

What do you like best?

Customization: Data sets and usage can be customized to all ends.

Web app interface for our asset dictionary and software dictionary is clean and organized. Great setup for managing life cycle of various components within our systems.

**We use this system in relation to a few other IBM systems, Maximo being a fundamental piece.

What do you dislike?

Performance. The scope of our use of Maximo is vast - many hundreds of users, and hundreds on hundreds of data sets for anything you can think. We also have scripting engines tied into some of the details to help automate some of our processes. With that said, one would hope the system would continue to function in a speedy manner. In peak times, we see a degradation in speed that can be frustrating at times.

Recommendations to others considering the product

Ensure you use the tool to its potential. There are so many sets of data you can customize and pull. Which in itself can cause issues if your users are not properly trained. Ensure they know how to use the system to provide proper data for whatever you want to capture/track, etc.

What business problems are you solving with the product? What benefits have you realized?

Asset management, asset dictionary, software dictionary and availability, knowledge management. This allows us to track deployment of various hardware pieces, and to plan for timely upgrades when appropriate. This definitely aids in our asset life cycle for our computers.

It is also a tool we use to manage our software dictionary and track/update software titles when appropriate.

Maximo review by Clément B.
Clément B.
Validated Reviewer
Review Source

"Une gestion complète pour touts les actifs de l'entreprise"

What do you like best?

IBM Maximo Asset Management est le produit de solution logicielle de gestion des actifs d'entreprise (EAM) produit par IBM. Il est une solution qui est utilisée pour exploiter, entretenir et aliéner des actifs de l'entreprise. Il se concentre sur les types d'actifs comme des végétaux et la production (par exemple l'huile, le gaz, les produits chimiques, l'exploitation minière, la fabrication, les produits pharmaceutiques, l'alimentation, l'électronique et la production d'énergie [5])

Infrastructure (y compris les chemins de fer, les routes, les télécommunications, l'eau et les eaux usées et les réseaux de distribution d'électricité et de gaz)

Transport (pour les militaires, les compagnies aériennes, le camionnage, le transport maritime, ferroviaire et autre utilisation)

Immobilier et des installations (par exemple, dans les bureaux, les Ă©coles et les hĂ´pitaux)

Maximo est la base du processus Tivoli Automation Engine, qui est la partie centrale de Tivoli Service Automation Manager [7] [8] et il a été autorisé à d'autres entreprises pour un développement plus spécifique. [5] [9]

What do you dislike?

EAM est mondialement connu pour être critique dans les industries de biens à forte intensité, à savoir, les services publics, du pétrole et du gaz, pharma., Rail et transport en commun, l'industrie lourde et les installations, y compris les hôpitaux, les campus et l'hôtel.

La version actuelle, IBM Maximo Asset Management 7.6, est la troisième version construite sur une architecture orientée services J2EE. Il est une entreprise Asset Management, gestion des services et la gestion des actifs informatiques suite d'applications qui sont évolutives et facilement intégrées dans la planification des ressources d'entreprise existantes (ERP) Systèmes.

Recommendations to others considering the product

Besoin de connaisances appronfondies en gestion.

What business problems are you solving with the product? What benefits have you realized?

Maximo est la base du processus Tivoli Automation Engine, qui est la partie centrale de Tivoli Service Automation Manager et il a été autorisé à d'autres entreprises pour un développement plus spécifique.

Maximo review by User
User
Validated Reviewer
Review Source

"Maximo: A Useful Tool Once You KNow How To Use It"

What do you like best?

Maximo is customizable and adaptable to your business needs. I enjoy that there are many aspects that can be used from Maximo straight out of the box and that it can also be used with add-ins. There are different options for reporting which is great for analyzing various data points.

What do you dislike?

Sometimes there are too many "clicks" involved in getting scheduling done (although this could be a training issue more than it is an issue with the software).

What business problems are you solving with the product? What benefits have you realized?

Our big project now is getting the Materials Management module set-up. We have never taken a formal inventory of our materials before, so we haven't been monitoring Total Cost of Ownership. I believe the module is really going to help us get on track.

Maximo review by User in Airlines/Aviation
User in Airlines/Aviation
Validated Reviewer
Verified Current User
Review Source

"Elephant in the room"

What do you like best?

Maximo can be configured to do most anything. Inventory management, scheduling, work orders, transportation, preventative maintenance for any size corporation that needs asset management.

What do you dislike?

Maximo is so all-encompassing that there is no focus on any particular field. The software can be configured to meet any requirements but this will require an in-house Maximo guru or a contract with an outside company. It can be programmed to anything you need if you have the necessary staffing or funds to outsource.

Recommendations to others considering the product

This is a very expensive investment for most any company. An in-house Maximo guru is extremely valuable to maintain software issues, develop reports, configure to user needs, etc. Outside assistance is very costly, IBM assistance is almost non-existent to a private organization.

What business problems are you solving with the product? What benefits have you realized?

Work order processing, preventative maintenance scheduling, transportation module, repair history, lifetime costs.

Maximo review by Patricio S.
Patricio S.
Validated Reviewer
Review Source

"MAXIMO... HAs everything you need for Service Mgmt, but..."

What do you like best?

The best feature is the customizable desktop for techinicians. You can customize what each users sees in their main screen. This is great as you can put technical requests for techs, KPIs and reports for Quality Analysts, etc.

It is very important to perform a very detailed analysis of which your requirements will be at the beginning to ensure the initial configuration of the tool is well done. Not only for support teams, but also for the kind of services you will be handling from the tool. Maximo offers a bunch of data attributes to fill in, it is important you understand them, how they interact between each other, and how you would like to obtain the reports and data extracts. Maximo already has some default reports but you can develop new reports with the information you like, but don't forget to ensure all the fields you need are able to be reported. Some of them might not show up.

What do you dislike?

Maybe it has too many fields that most of the organizations will never use as it is very demanding to fulfill them all.

Recommendations to others considering the product

It is important that if you acquire this product with IBM support of it, you request a dedicated database for you. Because if you share the database with other customers (even though you don't see the other customers, of course), customizing the tool becomes really complicated and the tool's response times go really down.

What business problems are you solving with the product? What benefits have you realized?

I was able to develop a lot of automated reports with combined data from multiple sources.

Maximo review by Eduardo R.
Eduardo R.
Validated Reviewer
Review Source

"Great CMMS option for small, medium and big industries"

What do you like best?

The way it connects all your maintenance assets with everything also it is very easy to understand and very adaptive

What do you dislike?

Some add ons like scheduler, reports on birt are a little bit ugly and this makes other companies take advantage of this

What business problems are you solving with the product? What benefits have you realized?

The lack of work order history we had, to be able to have everything on one system standarized. The benefits of this is all in one place and the way it communicates with our people.

Maximo review by sourove h.
sourove h.
Validated Reviewer
Review Source

"maximo is great for an asset management and work control tool"

What do you like best?

query to include wild cards to search for things pertaining to an outage coming up later in the year is great.

What do you dislike?

having to learn SQL to put these queries together. 7.5 does not allow to drag and drop attachments to work orders

What business problems are you solving with the product? What benefits have you realized?

running reports for performance indicators and using it in real time to meet goals and expectations.

data can be run in real time instead of using excel and archives

Maximo review by Administrator
Administrator
Validated Reviewer
Review Source

"Longterm Journey with Maximp"

What do you like best?

The ability to taylor it to your own business processes through the use of Maximo's features. Using a combination of workflows, escalations, additional data fields, relationships, conditional processing and automation scripting, the process of data entry for your users can be easily to follow and and greatly increase data integrity.

What do you dislike?

The same ability that allows to to customeize the screens also leads to it being difficult to troubleshoot problems. There is also the lask of standard comprehensive manual or wiki on the IBM web site.

What business problems are you solving with the product? What benefits have you realized?

The biggest problem that I solved was being able to control the approval of workflows to the department budget manager that is affectedd.

Maximo review by Monica R.
Monica R.
Validated Reviewer
Review Source

"Technical Support Specialist testing for upgrade"

What do you like best?

New clean design and organization of portals. Although, it will take our end users a lot of time to learn the new setup.

What do you dislike?

With the clean new design, you now need to open and scroll down the left panel to get to common portals.

What business problems are you solving with the product? What benefits have you realized?

Preventative maintenance for our HVAC and all Public Works equipment, as well as having a record of all of our assests, work orders and labor reporting.

Maximo review by Prabhu C.
Prabhu C.
Validated Reviewer
Review Source

"IBM Maximo - Work and Asset Management for Utilities"

What do you like best?

IBM Maximo has brought in a complete business transformation in my organization. Easy to create a business workflows and customize as per the business need.

What do you dislike?

The performance is bit of concern and there is no easy way to size the infrastructure.

Recommendations to others considering the product

NA

What business problems are you solving with the product? What benefits have you realized?

We use this product in our day in and day out of the business operation. The products provides way to configure, develop and manage the asset and workflow within the organization.

Maximo review by Brandi R.
Brandi R.
Validated Reviewer
Review Source

"Love Maximo"

What do you like best?

Maximo helps us with our day to day maintenance activities. I think it is wonderful and would not want to have another solution.

What do you dislike?

The ability for someone that has 0 technology background to start using Maximo for daily work.

What business problems are you solving with the product? What benefits have you realized?

We are able to capture the day to day activies in Maximo for our mainteance and pull out the desired data from the information that we put in.

Maximo review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Maintenance Efficiency"

What do you like best?

I like the ability to perform start to finish tasks within one program, and have the historical data available to my technicians

What do you dislike?

I dislike that the processes are not as seamless as they could be. Reducing the clicks between tasks would be beneficial.

Recommendations to others considering the product

You need to try the product for an extended timeframe to see the full benefit.

What business problems are you solving with the product? What benefits have you realized?

We are working toward efficiency and going paperless

Maximo review by User
User
Validated Reviewer
Review Source

"Lots of options, but not very easy to use"

What do you like best?

Maximo moves quickly, and you can customize it to have almost any configuration of fields you can imagine. Maximo integrates well with other solutions to work across an entire organization.

What do you dislike?

When the designers of a view pick a lot of fields, finding your way between them is cluttered and confusing. Also, Maximo plays better with some back-ends than others.

What business problems are you solving with the product? What benefits have you realized?

We have found Maximo works well for housing a lot of kind of siloed teams tickets, helping us to start talking to each other more, because now we can send tickets back and forth between teams.

Maximo review by Brian B.
Brian B.
Validated Reviewer
Review Source

"Steel Mill Maximo Deployment"

What do you like best?

The Maximo platform allows us to provide our users wtih the tools they need, where they are, when they are there.

What do you dislike?

The UI tends to be very soft, light black characters on a gray background.

What business problems are you solving with the product? What benefits have you realized?

A single application stack to provide multiple business processes. We use Maximo for everything from work management to purchasing, and IT ser vice.

Maximo review by Mark  W.
Mark W.
Validated Reviewer
Review Source

"I like Maximo"

What do you like best?

I like the Start Center and easy searches

What do you dislike?

Very much dislike the Scheduler tool. Is very hard to especailly for the end user

Recommendations to others considering the product

Be very careful of using the scheduling tool. Identify in your set up of waht you want before programing the software

What business problems are you solving with the product? What benefits have you realized?

Reducing backlog, allowing better PM compliance, better knowledge of backlog

Maximo review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Maximo Asset Management"

What do you like best?

Maximo is a very robust enterprise wide asset management solution that offers a full spectrum of CMMS, Work Management and Asset Management functions. Maximo is the only EAM that is delivered with GIS Integration, Mobility and powered by Analytics.

What do you dislike?

The older user interface was not very appealing but the newest release now has an improved user interface.

Recommendations to others considering the product

Compare the core capabilities provided by Maximo with competitive products on the market and recognize the growth and future usability of the features that are bundled into the core product and add-on modules.

What business problems are you solving with the product? What benefits have you realized?

We are resellers, implementers and users of Maximo. We have experienced great benefit by basing our labor and expense reporting system on Maximo. Our client's have gained significant benefits from Maximo for a full range of work and asset management requirements.

Maximo review by Matt C.
Matt C.
Validated Reviewer
Review Source

"Maximo customer since 2005 at DTW Metro Airport"

What do you like best?

the product is versatile and can work for many industires

What do you dislike?

I think the system could be easier to use. more effort needs to be spent on the end user

Recommendations to others considering the product

spend time on your requirements for the product and get input from your end users

What business problems are you solving with the product? What benefits have you realized?

logging all work requests for maintenance and Airfield Operations

Maximo review by Holli P.
Holli P.
Validated Reviewer
Review Source

"Maximo has improved greatly"

What do you like best?

The automation scripting and formulas have improved overall functions in maximo

What do you dislike?

Saml authenticating removed my ability to utilize MIF (MxLoader) provide a method to change the Mxintadmin to another user within the system

Recommendations to others considering the product

Licensing is an issue. Too expensive for small organizations

What business problems are you solving with the product? What benefits have you realized?

Integrations. MIF is good, but still limited in flat file formats.

Maximo review by Keith M.
Keith M.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Maximo Lock Out Tag Out"

What do you like best?

The ability to associate LOTO with Assets, Locations, Job Plans and Work Orders

What do you dislike?

It's a little confusing when building Safety Plans. when trying to add LOTO.. It doesn't seem to display LOTO in reverse order. It's difficult to assign associated assets and incorporate them into LOTO

What business problems are you solving with the product? What benefits have you realized?

Total Cost of owership and asset tracking

Maximo review by Chris C.
Chris C.
Validated Reviewer
Review Source

"Calibrtion Technician"

What do you like best?

Using maximo for our calibrations is excelent at keping our organization compliant with the use of e-sig functions.

What do you dislike?

I personally am not good at writing custom-ad-hoc reports. Also trending calibration data for me is difficult.

What business problems are you solving with the product? What benefits have you realized?

Medical supplies requires part 11 compliant software. Maximo helps us stay compliant in a highly regulated industry.

Maximo review by Lindsay H.
Lindsay H.
Validated Reviewer
Review Source

"Maximo World 2018 Review!"

What do you like best?

Meeting new people who can benefit from my experiences with Maximo and vice versa.

What do you dislike?

Hearing some presentations that only give solutions using a paid consultant or product.

What business problems are you solving with the product? What benefits have you realized?

Learning how to better execute materials managemet. We are more ahead of the game than I thought we were, which is nice to know.

Maximo review by lakshmi p.
lakshmi p.
Validated Reviewer
Review Source

"used maximo and recommend it"

What do you like best?

how it can be applied to every industry and has been evolving over time

What do you dislike?

some screens are not very user friendly for field users

What business problems are you solving with the product? What benefits have you realized?

preventive and predictive maintenance, GIS integration for Leaks. Can easily integrate to other systems. Has a lot of industry specific modules and functionality

Maximo review by User
User
Validated Reviewer
Review Source

"Superuser 1st year experience"

What do you like best?

MAximo have user-friendlly UI, a problem we had with our previous CMMS. Apps are very useful aswell. chance of quick upgrades are one big deal we needed. Work Orders easyness for completion are very appeling to technicians and planner & schedulers.

What do you dislike?

We need to know SQL for create reports, a thing just our IT team have ability. Upgrades made by IBM are in production and maintenance periods. so we're out of CMMS during that upgrades.

What business problems are you solving with the product? What benefits have you realized?

.Maintenance Work Orders

Asset trackability

Root Cause analysis

Maximo review by David M.
David M.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Maximo Miller Review"

What do you like best?

Ease of use and the new skin of 7.6.1. New applications and capabilities like inspections.

What do you dislike?

Some design issues such as single asset selection on locations.

Recommendations to others considering the product

Pay for quality implementation company as you get what you pay for.

What business problems are you solving with the product? What benefits have you realized?

Mainenace programs and keeping assets up and available.

Maximo review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Maximo is practical and easy to use"

What do you like best?

There are a lot of diferent ways to get to an specific screen and or application, and its very easy to use the filters to narrow down the results and find what you are looking for.

What do you dislike?

We are struggling to handle of the print of the work orders because doesnt have a function out of the box to batch print a group of work orders with one click

What business problems are you solving with the product? What benefits have you realized?

We have better data for problem solving and have helped our kpis to improve

Maximo review by mary m.
mary m.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"maximo review"

What do you like best?

Maximo is very flexible and fairly easy to configure. Good integration tools

What do you dislike?

More consistent support. Better information on upgrade paths for multiple products installed. No ability to uninstall a product.

What business problems are you solving with the product? What benefits have you realized?

Asset inventory and management. Workflorce management. Better idea of asset inventory and costs

associated.

Maximo review by Administrator in Building Materials
Administrator in Building Materials
Validated Reviewer
Review Source

"Flexible and powerful tool"

What do you like best?

Maximo offers a complete palate of tools which can be used to solve an almost any business requirement

What do you dislike?

The flexibility of the tool is a blessing and a curse. We've allowed our consumers to customize the application so much that it has made much of the functionality inoperable. Now that we have more experience we are working at changing our processes to meet IBM's best practices.

Recommendations to others considering the product

Spend as much time refining your busines requirements.

What business problems are you solving with the product? What benefits have you realized?

Asset management of water and wastewater infrastructure.

Maximo review by Neil S.
Neil S.
Validated Reviewer
Review Source

"Excellent training"

What do you like best?

The comprehensive and expert training we receive from electra Learning has been excellent. I would highly recommend them.

What do you dislike?

IBM does not have electra as a learning partner, this is something they should consider.

What business problems are you solving with the product? What benefits have you realized?

We are showing users how best to use the system.

Maximo review by User in Utilities
User in Utilities
Validated Reviewer
Verified Current User
Review Source

"Buyer who spends 8 hrs a day in Maximo"

What do you like best?

It's fairly easy to use, customized to my company, & usually doesn't have bugs.

What do you dislike?

There is a major learning curve - it's not always intuitive & clearly designed by people who aren't experienced in the roles it's designed FOR.

What business problems are you solving with the product? What benefits have you realized?

I spend the majority of my day working through Maximo. It's our operations, materials, & procurement management online platform.

Maximo review by anthony f.
anthony f.
Validated Reviewer
Review Source

"I like it"

What do you like best?

I like the PM modules because we can improve our work. I think it is easy to use.

What do you dislike?

I think it is slow sometimes.we need to improve the speed of our current system.

What business problems are you solving with the product? What benefits have you realized?

We are helping our techs do a better job.

Maximo review by Eric T.
Eric T.
Validated Reviewer
Review Source

"Maximo is Great"

What do you like best?

It is the most comprehensive EAM system I know of. The Asset Management system is terrific.

What do you dislike?

I do not like the Maximo Scheduler for facility maintenance.

Recommendations to others considering the product

Don't customize. Build your business process to match Maximo.

What business problems are you solving with the product? What benefits have you realized?

Utilizing Maximo to help reduce inefficiencies.

Maximo review by Michael P.
Michael P.
Validated Reviewer
Review Source

"i like maximo because"

What do you like best?

There is a great deal of flexibility in how you configure it

What do you dislike?

I think the UI and navigation is very cumbersome for our users.

What business problems are you solving with the product? What benefits have you realized?

We are mainly interested in Preventative Maintenance, Work Orders, Service Requests, Purchase Requests and Inventory

Maximo review by Consultant
Consultant
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"VP Operations"

What do you like best?

the breadth of the offering and the quality of the partner community. I also appreciate the MUG commuity and the information available thru that network

What do you dislike?

Nothing. I believe the ability to have so many users available to share ideas and to understand the challenges of deploying the product have been invaluable

What business problems are you solving with the product? What benefits have you realized?

Assisting organizations in driving down real estate and asset operatings costs while dealing with all their regulatory requirements they need to deliver on

Maximo review by Internal Consultant in Legal Services
Internal Consultant in Legal Services
Validated Reviewer
Review Source

"Work well after a long migration and adjustment."

What do you like best?

A single application for submitting and tracking, technical requests, and changes.

What do you dislike?

Unable to copy previous records to use as a template.

Recommendations to others considering the product

Poll the people who use the software you will be replacing. Make sure that Maximo does at least everything the old software used to do, or it could cause a major slow-down in productivity.

What business problems are you solving with the product? What benefits have you realized?

Teams are able to look up each other's technical records and collaborate within them if needed. We were also able to reassign tasks and work requests in progress.

Maximo review by perry b.
perry b.
Validated Reviewer
Review Source

"Maximo user"

What do you like best?

the ability to track schedulwd tasks / PM's

What do you dislike?

I would say the way you have to set up pm's

Recommendations to others considering the product

spend the timwe with up front training

What business problems are you solving with the product? What benefits have you realized?

tracking pm's and havint the ability to track worst actors

Maximo review by User
User
Validated Reviewer
Review Source

"I like Maximo work"

What do you like best?

I like the Maximo for its flexibility and start center set ups.

What do you dislike?

I don't like that I can't assigned batch work orders to one worker out of the box set up. When I get 300 PM work orders to assign, I have to assign one work order to one worker at the time.

Recommendations to others considering the product

Simplify Maximo set up.

What business problems are you solving with the product? What benefits have you realized?

Planning work and creating work orders for PM's and RM work and assigning jobs.

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* We monitor all Maximo reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.