What do you like best?
Ease of use - very friendly interface for administrator and employees.
Reporting features - great visibility into benefit elections, changes, waives, etc.
What do you dislike?
The occasional random programming bug, but it has been very minor. Support is very good about addressing.
Recommendations to others considering the product
This might be one of the easiest self serve portals your employees ever use!
What business problems are you solving with the product? What benefits have you realized?
Reduction of manual and paper enrollments/processing. Less chance of errors and a great selection of reporting options.