McAfee SaaS

(11)
2.4 out of 5 stars

Hosted Email Filters, Protection and Archiving

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Showing 11 McAfee SaaS reviews
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McAfee SaaS review by <span ue="safe-name" data-safe-name-id="242ae48e-c82b-4050-bc10-906bf07149c8">Adam B.</span>
Adam B.
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" itemprop="name" />

"Mcafee Saas RIP"

What do you like best?

The thing that i liked best about McAfee saas is the domestic support. It was easy to call them up in Denver and ask for help without the whole language barrier. Now that they are ending their SaaS product I will miss them

What do you dislike?

The only thing i did not like is the customer service portal, it was very hard to navigate and find what i needed.

Recommendations to others considering the product

saas in ending.

What business problems are you solving with the product? What benefits have you realized?

The email audit page was very easy to use and i was able to figure out why any emails would be denied or rejected

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McAfee SaaS review by Aaron T.
Aaron T.
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"Unreliable Downward Spiral Before Going EOL"

What do you like best?

The deployment of this service as a highly redundant mail continuity provider was very simple. We were able to configure our Exchange side of the deployment in a matter of minutes. The deployment was very low impact to our user community and we saw positive results compared to not having a service configured almost immediately. Our users were able to self-administer their SPAM settings with very little administrative oversight for our internal support team. We saw a marked decrease in tickets related to whitelist and blacklist management as soon as we went live.

What do you dislike?

The product has become unstable over the past year. This product is supposed to provide us continuity in case we have infrastructure problems; instead, we're having outages because MXlogic can't maintain their own infrastructure. They have had outages related to blacklisting and improper DNS over just the past few months. Also, the UI for administration is outdated and doesn't receive any updates.

Recommendations to others considering the product

Intel/Mcafee is discontinuing the development of this product and will be going end of life soon. Look for another product that promises continued development and can provide service level agreements for all of their email continuity products.

What business problems are you solving with the product? What benefits have you realized?

This service was deployed to provide AV/AS services to our internal mail environment. We were receiving excessive SPAM across the company and had outbreaks from mail-borne viruses on a regular basis. We had no provider outside of our organization to assist with mail continuity resulting in outages whenever there were internal issues.

What Email solution do you use?

Thanks for letting us know!
McAfee SaaS review by User in Financial Services
User in Financial Services
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Verified Current User
Review Source

"Not the greatest.. outlooks worked better."

What do you like best?

The simplicity of the product is great.. product itself.. not so great.

What do you dislike?

The product itself is a great idea.. but it doesn't work as well as I had hoped. It blocks mail that isn't spam and fails to block spam more often then I had hoped. There are much better suppliers out there for spam management. It's a great idea and I expected McAfee to have created a product superior to all other spam management systems considering it is a company based on security.

Recommendations to others considering the product

They need to updated their software.. this product had great potential and it ended up just being a miss for the corporate world.

What business problems are you solving with the product? What benefits have you realized?

none.

McAfee SaaS review by G2 Crowd User in Information Technology and Services
G2 Crowd User in Information Technology and Services
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"Easy to use - works great!"

What do you like best?

I like that the MXLogic does the job it's asked to do. We do not have any problems with backups, pop-ups or virus'. If something comes up, it notifies us immediately. Great product.

What do you dislike?

Occasional licensing issues with users.

Recommendations to others considering the product

The product works exactly as advertised - save your PC by using this product.

What business problems are you solving with the product? What benefits have you realized?

We are solving the problem of pop-ups, virus', etc.

McAfee SaaS review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
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"Great Product"

What do you like best?

This is a simple security platform. It's also easy to sort, search, etc. The dashboards are helpful.

What do you dislike?

Cloud Management is confusing. Needs more report customization.

Recommendations to others considering the product

Need an expert in the area of of security to maintain this product.

What business problems are you solving with the product? What benefits have you realized?

We needed the protection which was reached with this product. It has given us the needed security.

McAfee SaaS review by User
User
Validated Reviewer
Verified Current User
Review Source

"McAfee SaaS"

What do you like best?

This program does help cut down on spam.

What do you dislike?

Sometimes it filters out emails that aren't spam, and I have to dig through them.

What business problems are you solving with the product? What benefits have you realized?

Not receiving work emails which gets filtered out by this program is sometimes a huge hassle.

McAfee SaaS review by G2 Crowd User in Transportation/Trucking/Railroad
G2 Crowd User in Transportation/Trucking/Railroad
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"Needs to be improved"

What do you like best?

Being able to control the spam settings based on personal preference

What do you dislike?

The software has been having malfunction issues since the use started

What business problems are you solving with the product? What benefits have you realized?

Being able to control the excessive spam.

McAfee SaaS review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Review Source

"end of life"

What do you like best?

The end user was much more friendly than Proofpoint.

What do you dislike?

Not real happy about their recommended provider Proofpoint.

What business problems are you solving with the product? What benefits have you realized?

Nothing anymore

McAfee SaaS review by Executive Sponsor in Information Technology and Services
Executive Sponsor in Information Technology and Services
Validated Reviewer
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"Was good until McAfee bought them"

What do you like best?

basic and simple

What do you dislike?

This product did not maintain quality after it was bought by Mcafee. we only were getting 12% to 14 % spam block rates when we were able to switch to a nother service provider and get >50% spam blocked rates

Recommendations to others considering the product

there are several other good competitors in the same price range. avoid this product.

McAfee SaaS review by Rusty P.
Rusty P.
Validated Reviewer
Review Source

"Great Email Filter with Backup & Archiving"

What do you like best?

With MXLogic we are able to know that our SPAM is being blocked before it ever hits our firewall. It has full virus scanning and full message filtering. The other great feature is that it spools all of our emails on their servers in the event that our email servers or internet have any issues. The retrieval of blocked messages is quick and easy. We also use them for email archiving so that we can maintain 7 years of email archiving.

What do you dislike?

They tend to have a lot of 554 errors from being overly aggressive with their SPAM rules. As a customer of theirs, we are the ones who get blocked, which is kind of frustrating. But they are usually fairly quick to address the issue when it happens.

Don't even think about using their internet security product (the SaaS web filter)--it is horribly slow and caused nothing but problems for us!

Recommendations to others considering the product

You have to have full ownership of your DNS before you can consider this option. It is far better than Postini, so check it out.

McAfee SaaS review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Review Source

"Excellent Enterprise Mail Filter"

What do you like best?

MXLogic has been around for a while, and it has always been a leader in it's field. This tool helps alleviate malware infestations by preventing infected e-mails from entering your environment in the first place.

What do you dislike?

Like most SPAM filters there are a lot of false positives, and while it does start to learn what is good and bad, and users can add whitelist/blacklist exceptions, it takes time and patience.

Recommendations to others considering the product

Well worth investigating.

Kate from G2 Crowd

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