It is able to manage multiple organizations at the same time. Stores personal information well.
What do you dislike?
The format is a bit confusing, not an easy sight to navigate. Also the way time is measured does not make much sense. Adding users is difficult. It also takes a long time to recover funds that were not deposited into a bank account.
Recommendations to others considering the product
Make sure you are using actual time, not increments of time. For example, an hour and thirty minutes is displayed as 1.30 not 1.5. Also make sure your employees are on top of things because you won't know if the check didn't hit the bank properly. It will still withdraw from your account.
What business problems are you solving with the product? What benefits have you realized?
We use Heartland as a way to manage our payroll. It has bee an efficient way to pull payroll reports and labor costs.
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