What do you like best?
Ease of set up, easy uploading of billing sheets
What do you dislike?
Poor customer service, long response times for emails, lack of pursuance of third party insurance claims.
Recommendations to others considering the product
Do your homework. Their set up is easy, but other their service once they've already signed you is not very good if you have an issue. There are lots of companies out there, many who charge a much reduced rate than these guys and provide better follow up service.
What business problems are you solving with the product? What benefits have you realized?
Physician billing in Ontario is a complicated process. This company makes it easier to do, but the follow up and service did not meet my expectations