MediaBeacon R3volution

(13)
3.5 out of 5 stars

MediaBeacon is a Digital Asset Management (DAM) suite.

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MediaBeacon R3volution Reviews

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R3volution review by Nicholas K.
Nicholas K.
Validated Reviewer
Verified Current User
Review Source

"Takes a lot to set up, but worth it."

What do you like best?

Easy to upload, intuitive and easy to navigate. We have someone in house that is dedicated to getting everyone trained, so we might have it a little easier than most people, but it is such a good project.

What do you dislike?

It does take a long time to get this set up, but like I said in my title, well worth it in the end. I would recommend getting someone who can learn everything there is to know about this before implementing. It can be kind of a beast to tackle at first, but the more you use it, the more you get to know it (just like any software.)

Recommendations to others considering the product

Nothing really! We are still in the implementation process.

What business problems are you solving with the product? What benefits have you realized?

We are in the process of moving from an older filing system to a new one, so this has been a real winner in helping us locate files more easily. We can now have employees access files from anywhere in the world and not have to be connected to an internal server anymore. We have been looking for a switch for a couple years and MediaBeacon has been a lifesaver.

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R3volution review by User in Consumer Goods
User in Consumer Goods
Validated Reviewer
Verified Current User
Review Source

"Media Beacon For Asset Management"

What do you like best?

Media Beacon allows for easy upload up large numbers of assets. You can have thousands of assets totaling gigabytes in size. The platform is also customizable for your business look and feel as well as process.

What do you dislike?

The API's for loading assets programatically are not fully baked and do not have great documentation

Recommendations to others considering the product

Media Beacon is very good if you do not need to programatically add assets

What business problems are you solving with the product? What benefits have you realized?

Media Beacon allowed us to consolidate to one asset management system. Before we had 4 and this was a major cost savings as well as time savings

What Digital Asset Management solution do you use?

Thanks for letting us know!
R3volution review by Laura A.
Laura A.
Validated Reviewer
Verified Current User
Review Source

"Media Beacon is AWESOME"

What do you like best?

I like that I can go to one place for all digital assests

What do you dislike?

There aren't any dislikes that I can think of at this time.

What business problems are you solving with the product? What benefits have you realized?

We have offices all over the US and it is easy for us to all use this no matter our locaiton

R3volution review by Anne Marie R.
Anne Marie R.
Validated Reviewer
Verified Current User
Review Source

"Horrible experience with software and customer service. "

What do you like best?

There is little to say here. Everything we once had been excited about does not work as expected. There is nothing in the software that can not be found elsewhere.

What do you dislike?

Software: While working with MediaBeacon, I took on a new job of troubleshooting. I wrote up endless reports of features that were not functioning correctly. Countless hours were spend troubleshooting and recording bugs and errors that never got corrected (even after installing 4 different upgrades).

Video: The video functionality is NOT ready to be released. If you are considering MediaBeacon for use of videos, you better brush up on your FFMPEG or be ready to purchase an additional transcoding software (Telestream Vantage) that will cost you at least $20k.

Customer Service: Our company made the mistake of purchasing MediaBeacon through a re-seller Zenplex. As a re-seller, Zenplex was not knowledgeable enough on the product, their customer service was horrible as they could not communicate clearly or in a timely matter. Every bug found had to be sent through Zenplex before it would get to MediaBeacon engineers. However, first it was my job as the client to prove it was broken and teach Zenplex before it would get passed on. A game of telephone that wasted too many hours. At contract renewal, we tried to drop Zenplex and become a customer of MediaBeacon. However, we were considered too small and MediaBeacon did not want us as a client and told us to stay with their re-seller we were cleary unhappy with.

Recommendations to others considering the product

Run away.

What business problems are you solving with the product? What benefits have you realized?

We will not be renewing our contract and will be uninstalling the software. The software failed us, but more so the staff at MediaBeacon failed.

R3volution review by Neil N.
Neil N.
Validated Reviewer
Verified Current User
Review Source

"Our experience with MediaBeacon has been mixed."

What do you like best?

The best aspect of MediaBeacon R3volution is that it is web based and requires no extra software for any of our users. The search filters are very powerful and can truly enhance a search by narrowing and refining the search parameters via filters.

What do you dislike?

We dislike the non standard interface elements such as the viewing pane that looks like Windows Explorer but does not work the same way. A general lack of feedback to the user when accomplishing tasks makes it harder to use the program. For example upon upload if the file already exists in the folder the program does not alert the user that it adds the file with a (1) appended to the name. In this case the user will likely not realize what happened and may go back and not reference the latest version. Challenges with converting videos properly have been an issue for us. Large file uploads that are truncated with no alert to the user can cause us to lose data if the original is deleted assuming it is successfully in MediaBeacon. Finally a lack of reporting capabilities on activity is a major flaw. We had to program our own reports by reading the MediaBeacon logs and coming up with what should be basic reporting the system should generate.

Recommendations to others considering the product

The program is capable, but what we are calling potholes in the interface that users must navigate around add challenge to using it. Be careful when planning to assure you are getting what you need, it seems most of our requests for bug fixes are being pitched back to us as upgrades we can purchase. So for example when we asked about the issue of large files being uploaded and posting to MediaBeacon as partial files with no feedback from the system we were told we could buy a more robust network solution which of course could help but totally bypasses our issue with the MediaBeacon system having integrity for uploading files.

What business problems are you solving with the product? What benefits have you realized?

Storing and retrieving files is our main goal. The abilities to reference visual assets is an advantage of this system. By using the system we have made many of our files more accessible to our team helping leverage more value out of the assets.

R3volution review by Administrator
Administrator
Validated Reviewer
Review Source

""Media Beacon For Asset Management""

What do you like best?

Media Beacon permite llegar fácilmente grandes cantidades de activos. Puede tener millas de activos que suman un total de gigabytes. La plataforma también se puede personalizar para el aspecto de su negocio y para el proceso.

What do you dislike?

Las API para cargar activos de forma programática no están completamente cocidas y no tienen una gran documentación

What business problems are you solving with the product? What benefits have you realized?

Media Beacon nos permitimos consolidarnos en un solo sistema de administración de activos. Antes teníamos 4 y esto suponía un gran ahorro de costes y ahorro de tiempo

R3volution review by Paul N.
Paul N.
Validated Reviewer
Verified Current User
Review Source

"MediaBeacon continues to shine."

What do you like best?

XMP metadata centric workflow. Flexibility that the portal architecture offers our end users.

What do you dislike?

Can take longer than I would like to stamp very large groups of assets. Can take longer than I would like to rebuild the Revolution Database.

Recommendations to others considering the product

This product continues to impress as it compares to others on the market. The portal flexibility sets MediaBeacon apart from competitors and allows any company to create custom looks, experiences and use cases for their end users. MB allows you to take it as far as you would like with very little limitations.

What business problems are you solving with the product? What benefits have you realized?

We built a "self-serve" asset workflow for our company saving time and money. Fewer phone calls are necessary. Additionally we greatly ease the burden of metadata entry by automating the majority of the XMP stamping for each file.

R3volution review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Great search capabilities but difficult to deploy"

What do you like best?

The searchability is very in-depth and interprets content and metadata in multiple, customizable ways to allow several options users' different search preferences. With the proper set-up and dedication before launch, you can really take control of your metadata to serve your specific users' needs.

What do you dislike?

The deployment timeline went well beyond initial expectations. Communication from individuals at MediaBeacon was not consistent. They started off strong, responsive and helpful, but as the deployment dragged on they were less available and receptive. We struggled to get complete answers from the proper individuals and were left waiting too many times. Although we ultimately received the necessary information to proceed, it often felt like a task to get what we expected or agreed to.

Recommendations to others considering the product

Make sure to ask every question you can think of. Leave no questions or concerns unanswered! There were many minor details never uncovered during the discovery phase that causes delays in deployment months later.

What business problems are you solving with the product? What benefits have you realized?

The MediaBeacon interface offers lots of widgets to search, display, save and share content. Setting up the interface to interpret your company's content and metadata was an extremely difficult process., but if done properly, MediaBeacon can offer users multiple options to search and retrieve their content. For customers with a wide variety of users with different preferences, MediaBeacon allowed multiple workspaces for different user groups.

R3volution review by Executive Sponsor in Marketing and Advertising
Executive Sponsor in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"A long time user of MediaBeacon - one of the most flexible DAM systems I have encountered."

What do you like best?

One of the most open and flexible toolsets for Dgital Asset Management, we have rarely encountered a workflow issue that could not be solved when using MediaBeacon. MediaBeacon has supported even the most arcane of requirements as a premedia/print production tool.

Most other DAM systems on the market lack the ability to support industrial strength applications, while MediaBeacon continues to chew up high volume batch processes.

What do you dislike?

Each new major release of MediaBeacon introduces challenges, with only the bravest and most foolhardy/desperate taking a decision to implement a new version until at least patch release 3 or 4. The new features are usually quite powerful and innovative but code implementation and execution is very uneven.

Recommendations to others considering the product

Assess your requirements for DAM extremely carefully. MediaBeacon is not the best DAM product for online workflows and production, and lacks the type of advanced Web Experience CMS features that several other companies on the market promise.

However, as a 'heavy-lifting' tool for working with extreme volumes of images and storage data, you would be hard pressed to find any other tool that can apply to as many requirements as MediaBeacon can.

What business problems are you solving with the product? What benefits have you realized?

Industrial high volume image and page production for retail flyer premedia production.

We have been able to integrate workflows across multiple partners in the supply chain, and to automate several key processes, providing savings in labor and time.

R3volution review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"MediaBeacon R3volution- very good, easy to install enterprise product"

What do you like best?

Good enterprise product with many features. Easy to install. Very robust video features. Modern web-based interface with a lot of customization available. Robust user profile settings. Very good search capabilities. Features very customizable.

What do you dislike?

A bit of a steep learning curve. Interface can sometimes be too overwhelming. Users/Groups/ACL model for permissions and security can be confusing. Updates are often buggy. User based license model. Users often do not take full advantage of features because there are so many.

Recommendations to others considering the product

Get trained by someone who is very familiar with the product. There are a lot of features and customization options which can be very useful or overwhelming.

What business problems are you solving with the product? What benefits have you realized?

Enterprise level product at affordable level. Easy to install and configure for basic use.

R3volution review by Consultant in Insurance
Consultant in Insurance
Validated Reviewer
Review Source

"The best ever"

What do you like best?

I love how raw it allows me to be while designing.

What do you dislike?

Price is the biggest factor for the company

What business problems are you solving with the product? What benefits have you realized?

Problem solving design scenarios the pace in which I complete my work!

R3volution review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Media editing experience"

What do you like best?

The features have been very much simplified and easy to use

What do you dislike?

Some of the advanced features r difficult to use

What business problems are you solving with the product? What benefits have you realized?

Media presentations, product brochures, help documents etc

R3volution review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Familiar with MB via work as media consultant"

What do you like best?

Very user friendly; documentation is well done

What do you dislike?

Have yet to discover something to dislike

Recommendations to others considering the product

It is very user-friendly, though that is not an excuse to ignore documentation

Colleagues who consultnt the documentation seem to do better with it

What business problems are you solving with the product? What benefits have you realized?

Centralization of digital assets -- general DAM benefits

Kate from G2 Crowd

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