Melissa Data Quality

Melissa Data Quality

(33)
4.3 out of 5 stars

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Showing 33 Melissa Data Quality reviews
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Melissa Data Quality review by <span>Erin L.</span>
Erin L.
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Verified Current User
Invitation from G2 Crowd on behalf of the vendor
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Gets the job done

What do you like best?

Software: We use the web service quarterly for NCOA and the SSIS on-premise components.

The on-premise gives us:

1. More flexibility for creating custom matching rules

2. Our version of the "golden record" criteria

3. Control over how the data is processed.

4. Ease of updating the monthly address data by copy/paste the data file onto server in the appropriate directory without need for updating the SSIS package or re-deploy.

Support: The support team is responsive when an issue is found.

What do you dislike?

1. The "Phone Home" usage process. It requires an open port to allow a text file to traverse back and forth. We are very skittish about opening a port to allow 3rd party files in or out of our systems.

2. The Software sometimes does not pick up the License renewal key in the designated server environment variable. Sometimes we need to update the configuration text file on the server to ensure the software picks it up.

3. Inability to prevent excess SSIS messages on unused output paths

Recommendations to others considering the product

Ensure there is a person with SSIS experience with good analytical skills.

The best learning of the software comes from trial and error.

What business problems are you solving with the product? What benefits have you realized?

Customer Master: We use the Melissa Data Contact Verify for cleansing customer profile and address data and the MatchUp component to see if an incoming customers matches with existing households.

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Melissa Data Quality review by <span>Ed B.</span>
Ed B.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

The fastest, easiest and most up-to-date Address Verfication Solution

What do you like best?

We loved the simple and straight-forward integration with our existing website order flow. We especially appreciate the up to date address information (CASS certified) and the real time access to that data. In additional to the rich web services restful API offerings we also found great value in their Excel plugin for one-time use projects. I have used Melissa DATA services now for nearly a decade and have never experienced any downtime issues. What a wonderful professional partner!

What do you dislike?

There is nothing to dislike for the features we have implemented. Albeit we certainly have not installed all the various solutions, services and integrations that are offered by Melissa DATA but of the integrations we have implemented their are NO dislikes or concerns. We currently use many of the advanced features of the Address Object on-premise API.

Recommendations to others considering the product

In my experience Melissa DATA has done a fantastic job in advancing their products and services. We have been move then pleased by their performance and pricing for their products.

What business problems are you solving with the product? What benefits have you realized?

The advanced features of the Address Object API allows us to greatly reduce our "undeliverable" loses and improve our next-day delivery customer experience. We also use the advanced (suggested address standardization) features to consolidate customer information which gives us a more holistic and accurate picture of that customer; we can de-dupe our customer data now. Additionally, we benefit from easier and more accurate fraud detection among hundreds of thousands of transactions.

What Data Quality solution do you use?

Thanks for letting us know!
Melissa Data Quality review by <span>Greg O.</span>
Greg O.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

I integrated Melissa Data libraries, including the address object and matchup object

What do you like best?

They produce a solid set of products for a reasonable price. In addition, great documentation and customer service are included. We do not use a GUI, instead integrating their software into batch and online C programs running in a Unix environment. Performance is good, bugs are few, and updates are timely.

What do you dislike?

There is a very small customer base using AIX, which sometimes leaves me feeling like a field tester.

Recommendations to others considering the product

They have a variety of products with robust functionality, and they support a wide variety of platforms. Sample licenses are available for internal trials. Try it out!

What business problems are you solving with the product? What benefits have you realized?

There are two business problems: the need to make address fields uniform and searchable where possible, and the need to identify potential duplicates for automated disposition (or failing that, for detailed analysis). We use the address object to standardize addresses in the USA and Canada, and we use the matchup object to perform duplicate identification to help us perform custom data cleansing.

Melissa Data Quality review by <span>David M.</span>
David M.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

MatchUp, GenderWise, RightFielder have been a huge help

What do you like best?

The software is easy to learn and extremely powerful. It has improved our processing by making it more complex and faster.

What do you dislike?

Some features are easy to customize but some are not. For example, just ran into a challenge with a few titles not being recognized (specifically Rabbi and Cantor) but was able to create a work around in our database.

What business problems are you solving with the product? What benefits have you realized?

We are often tasked with merging many contact lists from a variety of formats. Due to human involvement there are often slight differences so we needed a package of programs that could standardize all the information and then efficiently compare records. One of our project had over 4 million records going in and several thousand unique ones at the end. Developing this process on our own would have been cost prohibitive.

Melissa Data Quality review by <span>Mark T.</span>
Mark T.
Validated Reviewer
Organic
Reviewed On

Melissa Data Provides Data Quality for SSIS

What do you like best?

The Melissa Data technology works seamlessly with SQL Server Integration Services, and provides another way for my clients to achieve highest data quality information. I have been able to answer questions about the product, including how it might integrate into SQL Server 2016 (latest, and most recommended as of September 2016). The technology can support high volume data matching, and many report it is helpful for especially small to medium sized business information.

What do you dislike?

Nothing to dislike: though if people are not satisfied with any aspect of the product or service, they can contact Melissa Data to have an employee provide technical support or additional training on how to use the technology.

Recommendations to others considering the product

Talk with their support team if you have questions: their technology is not super-exotic, but certainly innovative and different from comparative solutions

What business problems are you solving with the product? What benefits have you realized?

I was approached by a product distribution manufacturer who had been looking at their technology: they knew I was knowledgeable about the product, and afterwards I was able to both answer their technical questions and refer them directly to Melissa Data for additional product support. Their company has many B2B relationships with especially small to medium sized businesses.

Melissa Data Quality review by <span>Mohan Vamsi P.</span>
Mohan Vamsi P.
Validated Reviewer
Organic
Reviewed On

Product helped us in improving our Customer Reach

What do you like best?

Very straightforward installation & Configuration steps. We configured Personator & Match process and part of our daily SSIS ETL load process.

Very Easy to use.

Procured missing customer information . We simply passed Basic details of out Customers like Name, Address, Phone Number and Personator application was able to append Emails, New Addresse if moved, Phone number, Geocode. Personator also standardizes existing customer information

Match process provided reliable single view of data. we used it for de-duplication, matching & mastering Customer records.

What do you dislike?

Having Customer Primary and Secondary address will help us a lot. as some Customers tend to use secondary addresses for Business communication.

Email Address Soft Ping should be made real time with in Personator.

Over all there is a room for improvement in Customer Address Appends and Email Appends.

Recommendations to others considering the product

Useful product. Make sure Product fits your organizational needs by performing Test loads, review the results before proceeding further.

What business problems are you solving with the product? What benefits have you realized?

Improve Customer Reach

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