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Melissa Data Quality

Melissa Data Quality

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(33)

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Showing 33 Melissa Data Quality reviews
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Melissa Data Quality review by Erin L.
Erin L.
Validated Reviewer
Verified Current User
Review Source

"Gets the job done"

What do you like best?

Software: We use the web service quarterly for NCOA and the SSIS on-premise components.

The on-premise gives us:

1. More flexibility for creating custom matching rules

2. Our version of the "golden record" criteria

3. Control over how the data is processed.

4. Ease of updating the monthly address data by copy/paste the data file onto server in the appropriate directory without need for updating the SSIS package or re-deploy.

Support: The support team is responsive when an issue is found.

What do you dislike?

1. The "Phone Home" usage process. It requires an open port to allow a text file to traverse back and forth. We are very skittish about opening a port to allow 3rd party files in or out of our systems.

2. The Software sometimes does not pick up the License renewal key in the designated server environment variable. Sometimes we need to update the configuration text file on the server to ensure the software picks it up.

3. Inability to prevent excess SSIS messages on unused output paths

Recommendations to others considering the product

Ensure there is a person with SSIS experience with good analytical skills.

The best learning of the software comes from trial and error.

What business problems are you solving with the product? What benefits have you realized?

Customer Master: We use the Melissa Data Contact Verify for cleansing customer profile and address data and the MatchUp component to see if an incoming customers matches with existing households.

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Melissa Data Quality review by Ed B.
Ed B.
Validated Reviewer
Verified Current User
Review Source

"The fastest, easiest and most up-to-date Address Verfication Solution"

What do you like best?

We loved the simple and straight-forward integration with our existing website order flow. We especially appreciate the up to date address information (CASS certified) and the real time access to that data. In additional to the rich web services restful API offerings we also found great value in their Excel plugin for one-time use projects. I have used Melissa DATA services now for nearly a decade and have never experienced any downtime issues. What a wonderful professional partner!

What do you dislike?

There is nothing to dislike for the features we have implemented. Albeit we certainly have not installed all the various solutions, services and integrations that are offered by Melissa DATA but of the integrations we have implemented their are NO dislikes or concerns. We currently use many of the advanced features of the Address Object on-premise API.

Recommendations to others considering the product

In my experience Melissa DATA has done a fantastic job in advancing their products and services. We have been move then pleased by their performance and pricing for their products.

What business problems are you solving with the product? What benefits have you realized?

The advanced features of the Address Object API allows us to greatly reduce our "undeliverable" loses and improve our next-day delivery customer experience. We also use the advanced (suggested address standardization) features to consolidate customer information which gives us a more holistic and accurate picture of that customer; we can de-dupe our customer data now. Additionally, we benefit from easier and more accurate fraud detection among hundreds of thousands of transactions.

What Data Quality solution do you use?

Thanks for letting us know!
Melissa Data Quality review by Greg O.
Greg O.
Validated Reviewer
Verified Current User
Review Source

"I integrated Melissa Data libraries, including the address object and matchup object"

What do you like best?

They produce a solid set of products for a reasonable price. In addition, great documentation and customer service are included. We do not use a GUI, instead integrating their software into batch and online C programs running in a Unix environment. Performance is good, bugs are few, and updates are timely.

What do you dislike?

There is a very small customer base using AIX, which sometimes leaves me feeling like a field tester.

Recommendations to others considering the product

They have a variety of products with robust functionality, and they support a wide variety of platforms. Sample licenses are available for internal trials. Try it out!

What business problems are you solving with the product? What benefits have you realized?

There are two business problems: the need to make address fields uniform and searchable where possible, and the need to identify potential duplicates for automated disposition (or failing that, for detailed analysis). We use the address object to standardize addresses in the USA and Canada, and we use the matchup object to perform duplicate identification to help us perform custom data cleansing.

Melissa Data Quality review by David M.
David M.
Validated Reviewer
Verified Current User
Review Source

"MatchUp, GenderWise, RightFielder have been a huge help"

What do you like best?

The software is easy to learn and extremely powerful. It has improved our processing by making it more complex and faster.

What do you dislike?

Some features are easy to customize but some are not. For example, just ran into a challenge with a few titles not being recognized (specifically Rabbi and Cantor) but was able to create a work around in our database.

What business problems are you solving with the product? What benefits have you realized?

We are often tasked with merging many contact lists from a variety of formats. Due to human involvement there are often slight differences so we needed a package of programs that could standardize all the information and then efficiently compare records. One of our project had over 4 million records going in and several thousand unique ones at the end. Developing this process on our own would have been cost prohibitive.

Melissa Data Quality review by Mark T.
Mark T.
Validated Reviewer
Review Source

"Melissa Data Provides Data Quality for SSIS"

What do you like best?

The Melissa Data technology works seamlessly with SQL Server Integration Services, and provides another way for my clients to achieve highest data quality information. I have been able to answer questions about the product, including how it might integrate into SQL Server 2016 (latest, and most recommended as of September 2016). The technology can support high volume data matching, and many report it is helpful for especially small to medium sized business information.

What do you dislike?

Nothing to dislike: though if people are not satisfied with any aspect of the product or service, they can contact Melissa Data to have an employee provide technical support or additional training on how to use the technology.

Recommendations to others considering the product

Talk with their support team if you have questions: their technology is not super-exotic, but certainly innovative and different from comparative solutions

What business problems are you solving with the product? What benefits have you realized?

I was approached by a product distribution manufacturer who had been looking at their technology: they knew I was knowledgeable about the product, and afterwards I was able to both answer their technical questions and refer them directly to Melissa Data for additional product support. Their company has many B2B relationships with especially small to medium sized businesses.

Melissa Data Quality review by Mohan Vamsi P.
Mohan Vamsi P.
Validated Reviewer
Review Source

"Product helped us in improving our Customer Reach"

What do you like best?

Very straightforward installation & Configuration steps. We configured Personator & Match process and part of our daily SSIS ETL load process.

Very Easy to use.

Procured missing customer information . We simply passed Basic details of out Customers like Name, Address, Phone Number and Personator application was able to append Emails, New Addresse if moved, Phone number, Geocode. Personator also standardizes existing customer information

Match process provided reliable single view of data. we used it for de-duplication, matching & mastering Customer records.

What do you dislike?

Having Customer Primary and Secondary address will help us a lot. as some Customers tend to use secondary addresses for Business communication.

Email Address Soft Ping should be made real time with in Personator.

Over all there is a room for improvement in Customer Address Appends and Email Appends.

Recommendations to others considering the product

Useful product. Make sure Product fits your organizational needs by performing Test loads, review the results before proceeding further.

What business problems are you solving with the product? What benefits have you realized?

Improve Customer Reach

Melissa Data Quality review by User in Insurance
User in Insurance
Validated Reviewer
Verified Current User
Review Source

"Pretty good coverage, weird data holes, horrible customer service"

What do you like best?

MD has lots of different API options for getting just the coverage you need. And they manage to do a pretty good job of pulling data from a lot of different sources.

What do you dislike?

* Customer service is maybe worse than Comcast. It took me a month initially to figure out how to give them money - the sales rep just wouldn't call me back, no matter what I tried.

* They've got weird data holes. Sometimes one of their services will recognize an address and return an address key - while another one won't recognize that address key at all. In addition, about 5-10% of the time, the address will be a real, real-world address, and MD won't recognize it.

* Their Property service won't recognize addresses - only address keys. Which means that you have to do a separate lookup on a different service to get the address key, and only then do a lookup on their Property service. That's kinda nutty - it makes it more complicated to pick the right mix of services you need, and also makes it slower to do your lookups, since you have to do two of them.

Recommendations to others considering the product

Pay close attention to which services you need. The functionality of their services is confusing, and their naming orders of magnitude more so.

What business problems are you solving with the product? What benefits have you realized?

We need good, reliable data on properties for which we are offering homeowners' quotes.

Melissa Data Quality review by Patrick M.
Patrick M.
Validated Reviewer
Verified Current User
Review Source

"Great customer service and Personator product."

What do you like best?

Provides a robust variety of services, paired with a great wiki documentation site that details all of their products/services. Sales/support are also very helpful. The service we implemented integrates sales system to provide clean data at the entry point - it was very easy to roll out and with the thorough documentation we had minimal issues configuring our network to permit the appropriate data through.

What do you dislike?

If anything, it's best to know what you need and contact them rather than searching through the long list of services / products which can be overwhelming.

Recommendations to others considering the product

Take advantage of their customer support.

What business problems are you solving with the product? What benefits have you realized?

Getting all of our data to meet the requirements of CASS certified address data.

Melissa Data Quality review by Jason H.
Jason H.
Validated Reviewer
Review Source

"Great Resource for Cleaning and Data Verification"

What do you like best?

It didn't take our team long to start implementing the APIs in to our proprietary system. On average we spent about one week to get each API integrated. Most of the time was spent on use having to modify how we processed the data and not with the difficulty doing so.

What do you dislike?

After you use one you are going to want another. They have so many different sets of data to help with addresses, phone numbers, and dupe data.

Recommendations to others considering the product

Grab at least one and try it out. You can even call and request a free trial. You will quickly see how you can save time and money with having more accurate data to work with.

What business problems are you solving with the product? What benefits have you realized?

On a prior project I implemented several of APIs you can get at MellissaData. We used the Clean Address on accounts that where returned unable to find. We used the ZIP Usa against any user inpput data to avoid issues with bad data at the source. The phone append was a great resource for when an contact changed phones and we where unable to contact them it would parse our database and update it with the last known number. We worked with finance so having a bankruptcy would disqualify you from a loan and melissa data has a bankruptcy list that caught some clients that it didn't show on a credit report. We are looking to start implementing deduping features in to our force.com platform in SalesForce.com to lower our cost form other sources such as data.com.

Melissa Data Quality review by Steven R.
Steven R.
Validated Reviewer
Review Source

"Melissa Data has been great"

What do you like best?

The Api is easy to work with and the account rep folks are very response especially Riff. I've never had my service shut down even when we are over our allotted validations. Instead the team works with us to ensure constant availability. I also like that they frequently update us with security information of their web services and give us adequate time to prepare our updates.

What do you dislike?

I haven't really had any problems or issues with the product. In all cases when I've recommended them to my clients, Melissa Data has been very responsive.

Recommendations to others considering the product

If you need address validation with an easy to use product, Melissa Data is your friend.

What business problems are you solving with the product? What benefits have you realized?

I have used Melissa Data to validate addresses for new incoming customers/members as well as for legacy data cleanup.

Melissa Data Quality review by Internal Consultant
Internal Consultant
Validated Reviewer
Verified Current User
Review Source

"When address validation truly matters Melissa data is an excellent choice"

What do you like best?

The API was easy for my developers to integrate into the applications we use. The documentation was excellent and the customer support equivalent. Data integrity is also another key component and makes verifying addresses simple and accurate.

What do you dislike?

I can not say I really had any negative experiences with Melissa but being a conservative consumer I could always appreciate a lower price point. I think I would use more often if there were less of an expense associated with these types of services.

What business problems are you solving with the product? What benefits have you realized?

We solve problems with a range of things like simple typos, address legitimacy, and postal correctness. The address validation services of Melissa help to make sure we get the most amount of approvals on our applications for wireless phone subsidies,

Melissa Data Quality review by User in Real Estate
User in Real Estate
Validated Reviewer
Review Source

"The DQS component for SSIS is very easy to install and configure."

What do you like best?

The DQS component for SSIS is very easy to install and configure. It integrates well MS Visual Studio Data Tools. The best thing we liked about MD was that it generates a unique key for every address. This helps in designing your database using the unique key as a reference to each address that is processed/cleansed by MD. The other good thing is that the software is very reliable and it generates sensible error codes when it corrects/alters a wrong address. On top of all this there excellent customer support.

What do you dislike?

We ran into few issues where we saw duplicate unique keys being generated but we were able to resolve this issue with the help of customer support. Other than that no major issues or dislikes.

Recommendations to others considering the product

In my experience MD has done a good job in implementing all the features you would like to see in this product line. We are very please with the performance and pricing.

What business problems are you solving with the product? What benefits have you realized?

We use Melissa Data to clean or correct addresses in our Property database. This task has to be done as part of our ETL process in SSIS package. And the DQS component for SSIS helps us do exactly what we want.

Melissa Data Quality review by User in Internet
User in Internet
Validated Reviewer
Review Source

"Email Marketer in process of implementing Melissa Data batch cleanup"

What do you like best?

Reputable Data Servicing Company

Provides all data services we are looking for and more

Provides SSIS Integration Plugin at no additional cost -

- SSIS PLugin make the processing flexible and transparent. This helps our Data Services team to manage cleanup process in house and in schedule that suits the best.

What do you dislike?

We are currently in implementation phase. So far the experience has been great. We went through lengthy vendor interviewing process and decided to proceed with Melissa Data for reasons stated above.

What business problems are you solving with the product? What benefits have you realized?

- our customer satisfaction rate shoud increase by being able to target accurately via validated or appended customer data

- we are looking to capture currently missed business revenue by being able to target audience by validated data or missing of it

- domain level and email validation will help us protect our email deliverability, IP sender reputation

- we will be able to better understand our customer data and therefore make informed business decisions

- we will be able to deploy specific marketing initiatives which we were not able to do previously with unvalidated and missing data

Melissa Data Quality review by User in Outsourcing/Offshoring
User in Outsourcing/Offshoring
Validated Reviewer
Verified Current User
Review Source

"Using Melissa Data at work"

What do you like best?

One of the good things about Melissa Data is how easy it was to integrate into our solutions. We use it for address validation in the mortgage and health care industries.

What do you dislike?

There are monthly updates, some are required and some are not. I wish the way that they pushed the updates was more concise - in my experience it is a zipped file, a web service may be better.

Recommendations to others considering the product

I actually don't know Melissa Data's competitors, but they are pretty hassle free and may be hard to beat.

What business problems are you solving with the product? What benefits have you realized?

We are doing address validation on forms submitted in the mortgage and health care industries.

Melissa Data Quality review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Melissa Data helps us do taxes better"

What do you like best?

The web service functionality. We call these from our ERP platform in order to validate all addresses

What do you dislike?

Nothing really. The documentation was kind of difficult to find but other than that it was fairly easy to implement

Recommendations to others considering the product

I would like to see them keep up with current technologies with their APIs. They seem to be doing a decent job so far

What business problems are you solving with the product? What benefits have you realized?

Our business has over a hundred locations and thousands of employees in multiple states. This helps us ensure all taxing for payroll is correct since we can standardize all addresses coming into the system

Melissa Data Quality review by Nicole M.
Nicole M.
Validated Reviewer
Review Source

"Marketing Manager"

What do you like best?

Melissa Data easily integrates into both our system and our vendor's systems. They offer a variety of cleansing solutions. Setting up our contract has been easy.

What do you dislike?

The Melissa Data tool is doing exactly what I need. I would say that the error codes don't match to anything logical so I have to look them up form time to time, but that isn't a huge issue.

What business problems are you solving with the product? What benefits have you realized?

We are cleansing our data so that we do not mail invalid records. We've saved hundreds of thousands of dollars a year and decreased cost per acquisition.

Melissa Data Quality review by Robert K.
Robert K.
Validated Reviewer
Verified Current User
Review Source

"Helps greatly with our Direct Mail efforts. "

What do you like best?

Just works well. Fast, and company has great customer support to backup its product.

What do you dislike?

Wish there was update feature. Currently we have to reinstall the tool to update it. Not hard but it would be nice if the update was automate or could be scheduled.

What business problems are you solving with the product? What benefits have you realized?

Address cleansing.

Melissa Data Quality review by Robert W.
Robert W.
Validated Reviewer
Review Source

"Excellent customer service"

What do you like best?

Sure, Melissa Data keeps your lists and addresses clean. But what I like is the customer service, they always respond quickly, thoroughly, and with a friendly attitude. I've never waited long for a response, and meetings get scheduled for same day. I'm very glad we switched to Melissa Data.

What do you dislike?

Nothing negative to report yet, it's all been good.

Recommendations to others considering the product

I can recommend without hesitation. My salesman is Scott, he's top notch.

What business problems are you solving with the product? What benefits have you realized?

We were looking for a new service that integrated easily with the Aptify AMS.

Melissa Data Quality review by Executive Sponsor in Internet
Executive Sponsor in Internet
Validated Reviewer
Verified Current User
Review Source

"Pleased with the service"

What do you like best?

The API. We were able to integrate address validation to meet the ICANN requirement.

What do you dislike?

Performance is too slow for real time queries. We had to change to batch mode.

Recommendations to others considering the product

Real time queries take up to six seconds so it doesn't make for a great end user experience. If you have to validate an address, try to create your workflow so that you can run address validation in batch mode.

What business problems are you solving with the product? What benefits have you realized?

ICANN requirements for domain registrars to prove the address of someone registering a domain.

Melissa Data Quality review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"VP Solutions Group"

What do you like best?

The expanse of available products and ease of use.

What do you dislike?

I have never been overly thrilled with the Support we get when we need it and our most recent request for support resulted in disappointment both in how long it took to hear back and that we had to reach out twice before reaching someone. It was over the course of nearly 24 hours so it wasn't a case of us being impatient.

Recommendations to others considering the product

None.

What business problems are you solving with the product? What benefits have you realized?

Primarily using the Geocoding application

Melissa Data Quality review by Administrator in Transportation/Trucking/Railroad
Administrator in Transportation/Trucking/Railroad
Validated Reviewer
Verified Current User
Review Source

"MelissaData review"

What do you like best?

Ease of integration. Especially easy to convert from on-site installation to Web Services.

Also like the Web Services because we don't have to wait for a new DVD to get updated data.

What do you dislike?

Occasionally there is a new development that doesn't have its address available to MelissaData.

Haven't seen this a ton of times and not sure what can be done by MelissaData to get the address available sooner.

What business problems are you solving with the product? What benefits have you realized?

Cleaning up addresses in our customer database.

Melissa Data Quality review by Industry Analyst / Tech Writer in Insurance
Industry Analyst / Tech Writer in Insurance
Validated Reviewer
Verified Current User
Review Source

"Works Great for address verification"

What do you like best?

the amount of data we are able to get back from Melissa Data and the price is great

What do you dislike?

There was some miscommunication when we first started as to what was part of what we were paying for and what was part of a free trial they started at the same time

What business problems are you solving with the product? What benefits have you realized?

We are better able to confirm the information put in by out producers is accurate information so we can correctly map the address

Melissa Data Quality review by User in Aviation & Aerospace
User in Aviation & Aerospace
Validated Reviewer
Verified Current User
Review Source

"Melissa Data has Worked Well for Our Application"

What do you like best?

Easy to use. Good phonetic matching. 911 Address conversion(LACS). RBDI indicator is a big help in identifying business addresses.

What do you dislike?

Nothing so far use wise. Annual renewal cost is a little high.

Recommendations to others considering the product

Definitely delivers good address correction software. May be price competitive - haven't compared what's on market lately.

What business problems are you solving with the product? What benefits have you realized?

Standardizing/Correcting mailing addresses. RBDI indicator helps us ask for a residential address (that we need to have on file) when a business address only is given.

Melissa Data Quality review by Executive Sponsor in Marketing and Advertising
Executive Sponsor in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"MatchUP is reliable!"

What do you like best?

We have never had a moment of trouble understanding what the product does and how to use it.

What do you dislike?

Well we' rather have the premium version but cannot justify the expense.

Recommendations to others considering the product

They are a reliable company. Try them out.

What business problems are you solving with the product? What benefits have you realized?

We use MatchUP daily with our client databases. WE use it to standardize addresses for a merge/purge projects, to determine which addresses will not DPV and should be removed from a direct mail file, etc.

Melissa Data Quality review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Database cleanup"

What do you like best?

We used it to clean up our database. we provided our database and they checked the phone numbers

What do you dislike?

.Hard to tell if it worked. would like for it to include email addresses

Recommendations to others considering the product

Clean up your database as much as you can, then let them work on the harder sections

What business problems are you solving with the product? What benefits have you realized?

Database cleanup. We did not want customers getting "wrong numbers"

Melissa Data Quality review by Executive Sponsor in Internet
Executive Sponsor in Internet
Validated Reviewer
Verified Current User
Review Source

"MelissaData personator integration "

What do you like best?

Integration was simple. Has a lot of useful data in the API.

What do you dislike?

Gaps and inaccuracies in some of the data. Newer homes are not in the data. Newer more updates data would be helpful.

What business problems are you solving with the product? What benefits have you realized?

On demand data on homes of prospective customers. Allows us to seamlessly offer best solutions quickly.

Melissa Data Quality review by Executive Sponsor in Management Consulting
Executive Sponsor in Management Consulting
Validated Reviewer
Verified Current User
Review Source

"Incorporated MelissaData address and email validation in a SaaS application"

What do you like best?

Speed and accuracy of information. support for multiple countries.

What do you dislike?

Some newer address not available. But not a real issue for us because we are able to store non-validated addressed and then validate in batch later.

What business problems are you solving with the product? What benefits have you realized?

Accurate addresses, emails, and phone for businesses world wide.

Melissa Data Quality review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"MatchUp Review"

What do you like best?

Address standardization with county name and county code append. Application is user friendly.

What do you dislike?

Challenges with match codes when suppressing files and removing duplicate records.

What business problems are you solving with the product? What benefits have you realized?

Working the mass marketing postal files, Match Up is an excellent compliment to existing processes.

Melissa Data Quality review by Administrator in Government Relations
Administrator in Government Relations
Validated Reviewer
Review Source

"Melissa DATA is useful to us"

What do you like best?

We like having access to an address data set that is more complete than our own.

What do you dislike?

We have yet to automate the monthly data updates.

Recommendations to others considering the product

Understand its limitations and make sure you are using it appropriately. We have other address sources that do not match exactly but they are all useful for various purposes.

What business problems are you solving with the product? What benefits have you realized?

Verifying mailing addresses for permitting. Fewer errant emails.

Melissa Data Quality review by User in Oil & Energy
User in Oil & Energy
Validated Reviewer
Verified Current User
Review Source

"Great provider of Address Verification and Fraud Prevention Services"

What do you like best?

Great provider of Address Verification and Fraud Prevention Services

What do you dislike?

Documentation (Wiki) could be better organized.

What business problems are you solving with the product? What benefits have you realized?

Real-time Address Verification and Fraud Prevention Services

Melissa Data Quality review by John O.
John O.
Validated Reviewer
Review Source

"Good tool for small datasets that are U.S. and Canada based"

What do you like best?

We used Melissa DATA as a starting point for Address Standardization. We integrated this using their API so we can correct our data on a regular basis. The results were then used for deduplication of records across thousands of records. It's good for North American based data and does a decent job at standardizing addresses in this locale.

What do you dislike?

Doesn't work well with International addresses. We basically resorted to sticking with the addresses that were entered and did manual verification through other online services.

Recommendations to others considering the product

I would only recommend this solution if you're on a budget and have primarily U.S. and Canada based data. If you do have the budget, then I would recommend other robust services like Equifax or D&B that will add industry classifications and other pertinent company information.

What business problems are you solving with the product? What benefits have you realized?

Address Standardization and Data Deduplication.

Melissa Data Quality review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"We use it as the address lookup engine for another application"

What do you like best?

My users can do the address lookups in a consistent manner across the application.

What do you dislike?

It would be nice if there was an automated update function.

Recommendations to others considering the product

Determine if you will be able to stay up to date with the updates as they come out quarterly.

What business problems are you solving with the product? What benefits have you realized?

Address lookups are more consistent and update from recent information.

Melissa Data Quality review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Review Source

"Global Address Verification is integral part of our customer profiling environment. "

What do you like best?

- Value Oriented

- Global Physical Address information

What do you dislike?

- Hopefully see ongoing improvements to Country specific availability

What business problems are you solving with the product? What benefits have you realized?

- Address Verification, for consumer and delivery assurances

- Data Cleansing and Standardization

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