G2 Crowd gives a real-time look at how dreamforce sponsors and exhibitioners stack up.

MemberLeap

4.8
(12)

An all-inclusive and flexible association management solution that is built around a core membership database that can improve an organization's day-to-day efficiency, including managing members, automating membership dues, communicating with members, and planning events.

Work for MemberLeap?

Learning about MemberLeap?

We can help you find the solution that fits you best.

MemberLeap Reviews

Ask MemberLeap a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • For Category
  • Industry
Ratings
Company Size
User Role
For Category
Industry
Showing 12 MemberLeap reviews
LinkedIn Connections
MemberLeap review by Kathy C.
Kathy C.
Validated Reviewer
Verified Current User
Review Source

"A great packaged solution for a condo HOA"

What do you like best?

New look and feel is great; also mobile friendly. We use broadcast email for all association updates. We also use file storage for meeting minutes, contracts and other important documents that are to be shared with our members. The upgrade process we just completed was smooth and I've learned to make my own changes to our website. Customer service has been excellent.

What do you dislike?

One possible critique is that configuration options are initially difficult to find because they are in so many places. I have become used to this and know where to find most options.

What business problems are you solving with the product? What benefits have you realized?

This software is a great solution for our HOA. We have had MemberLeap for many years and just updated our website to be more modern and mobile-friendly so that more users would get engaged, and I believe this will be realized. We use the member database, broadcast email and text, file storage, and now we are starting to use some of the engagement features for projects/committees.

Sign in to G2 Crowd to see what your connections have to say about MemberLeap
MemberLeap review by Tiffany D.
Tiffany D.
Validated Reviewer
Verified Current User
Review Source

"Easy to use and understand; some limitations"

What do you like best?

The MemberLeap software is easy to use and understand and has made managing our non-profit much easier with membership rolls, dues, events, etc. I couldn't do the daily work we do without it.

What do you dislike?

Sometimes it can be a bit contained in that certain parts of the program can be limited or need to be modified, but that's not necessarily unusual. I would really like the Quickbooks module to work. We tried while it was in Beta and it couldn't do what we needed. I would also like to be able to delete dropped members from the rosters. I would like to know more about the event operations. It would be nice to put directions, floor maps, mobile check-in, etc. as additions to our event planning.

What business problems are you solving with the product? What benefits have you realized?

Membership dues, rolls, etc. and keeping those lists and accounts organized. The biggest benefit has been managing the events and membership rosters

What Association Management solution do you use?

Thanks for letting us know!
MemberLeap review by Jerry C.
Jerry C.
Validated Reviewer
Verified Current User
Review Source

"Excellent Platform and Service!!! "

What do you like best?

Ease of use, service department is amazing (they answer all your questions and take the time to explain everything to you before you get off the phone)!!!

What do you dislike?

The membership database integration could use some work... so that you could upload changes to the database from a spreadsheet instead of having to manually make changes to each entry

Recommendations to others considering the product

Try it, put it through its paces, and even call for help! You will be more than satisfied.

What business problems are you solving with the product? What benefits have you realized?

We are able to not only host our website, but also control our membership database, conduct surveys, and modify our POS/Invoicing system from a single place!! It's saves us so much time (which equals money) by combining them all together at a very reasonable price! I have been happy with MemberLeap for over 7 years!

MemberLeap review by Stephen L.
Stephen L.
Validated Reviewer
Verified Current User
Review Source

"Having your staff of experts a click away"

What do you like best?

The ability to address a problem and have it resolved almost immediately is simply a click or two away. The team members are experts at what they do and no problem seems insurmountable.

What do you dislike?

I have no issues to complain about. They are an excellent provider and their response to questions is extremely quick. Our organization does not use the service for organizing events simply because we do not hold events or meetings as other organizations might. However, our reliance on MemberLeap for member communication, database management and analytics has been instrumental in both improving our organization profile and in attracting and retaining members.

Recommendations to others considering the product

Service is unequaled and cost is quite reasonable.

What business problems are you solving with the product? What benefits have you realized?

They are the seamless back-end of our successfully run organization.

MemberLeap review by Alyse F.
Alyse F.
Validated Reviewer
Review Source

"Group or Association Website"

What do you like best?

It is difficult for Smaller organizations to maintain a website. Our smaller 60-100 group needed a website, but we also wanted the perks of the big websites, such as on-line registration for events, on-line dues payments, billing and invoicing. This website allowed us all these functions and many more. The customer service and response times are absolutely outstanding. Memberleap offers training, videos, and other assistance as needed. Organizations such as ours rely on volunteer board members, who typically do not have a great deal of time to keep track of business, membership, and fees. This program has decreased the time required and simplified the duties.

What do you dislike?

While it is user friendly, some terminology is not exactly what I would use so there is a small learning curve.

Recommendations to others considering the product

The flexibility of memberleap allows you to handle membership one time annually or per individual. There is flexibility in almost every area to customize for your needs.

What business problems are you solving with the product? What benefits have you realized?

Our group has grown to 150 and it makes planning events and maintaining memberships a breeze. Most functions are automatic.

MemberLeap review by Carmine D.
Carmine D.
Validated Reviewer
Verified Current User
Review Source

"Hands Down the best MMS out there!"

What do you like best?

Support, Support, Support!!! From our awesome first contact, Lisa Vickers who TRULY goes the extra mile, to the entire support team...... they have been nothing short of amazing. This product easily automates membership management and yet adds many powerful features for those that need them. Also further, there are modules that can be activated that turns the Memberleap product into an all encompassing software package!

What do you dislike?

Nothing other than our own learning curve because of moving from a very old manual system to a modern hosted MMS

Recommendations to others considering the product

Powerful product with a great team behind you to help overcome any hurdle you have in transition.

What business problems are you solving with the product? What benefits have you realized?

Membership management and online access to our tech info

MemberLeap review by Susan B.
Susan B.
Validated Reviewer
Review Source

"Couldn't be happier"

What do you like best?

The various modules available in the software package has not only enhanced our members’ experience but has also enabled our staff processes to become more efficient. The support team has always provided timely responses to inquiries and requests for tailored programming has always been completed in a timely manner. I could not be happier with our MMS services and support.

What do you dislike?

We have found no shortcoming in features and functionality of the software.

Recommendations to others considering the product

Review the demonstration website & client testimonials and research other options, including the pricing tiers.

What business problems are you solving with the product? What benefits have you realized?

Our organization no longer needs to use several vendors to provide services to our members or for staff to complete their work AND the difficulty of integrating or merging information from one vendor to another has been eliminated.

MemberLeap review by Hannah B.
Hannah B.
Validated Reviewer
Verified Current User
Review Source

"Excellent Service!"

What do you like best?

I like being able to edit and change our company's websites when I need to. If I have a problem or something happens, I can submit a help ticket and within a few hours, my problem is fixed. You can't find that with other big companies.

What do you dislike?

I like all the services that MemberLeap provides.

Recommendations to others considering the product

Don't consider anyone else than MemberLeap.

What business problems are you solving with the product? What benefits have you realized?

MemberLeap provides excellent membership benefits. Our company is able to send out memos, emails, text messages - It's a great benefit to be able to remain in constant contact with our membership.

MemberLeap review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Review Source

"Administrative Director"

What do you like best?

Having the database mgt, billing and event registration within workable one system is a huge plus. It's billing system can interface with QuickBooks. We are able to send surveys, create newsletters and blogs from MemberLeap. Customer Service has been excellent, quick to respond and they work fast to answer questions or resolve issues.

What do you dislike?

Occasionally a member has trouble accessing the member side of the site/logging in, but it's usually due to member negligence, not the site. occasionally the payment link within an emailed invoice won't connect, again, not sure the 'problem' is caused by MemberLeap.

What business problems are you solving with the product? What benefits have you realized?

Streamlining billing and bookkeeping, ease of having a 'one stop shop' with many daily association needs available from one system (mass emails, e-newsletters, blogs, website updates, event registration, billing, membership, billing and event reports) is very convenient.

MemberLeap review by Lori T.
Lori T.
Validated Reviewer
Verified Current User
Review Source

"Website Membership Management"

What do you like best?

MemberLeap's support is very friendly and responsive. The functionality of this platform is exceptional.

What do you dislike?

Only a few minor things that aren't customizable.

What business problems are you solving with the product? What benefits have you realized?

We use MemberLeap to manage our membership and conference registrations.

MemberLeap review by Susie T.
Susie T.
Validated Reviewer
Verified Current User
Review Source

"Best Decision We Have Made"

What do you like best?

Customer service is top-notch. Timely, accurate, terrific follow-through.

What do you dislike?

Would like a more robust newsletter system.

What business problems are you solving with the product? What benefits have you realized?

Event management, all-in-one software, communications with members, billing management.

MemberLeap review by 'Becky R.
'Becky R.
Validated Reviewer
Review Source

"Vieth Consulting is perfect for our needs"

What do you like best?

Vieth Consulting is a great tool for non-profits to tie their database and website together. Vieth is flexible and always on top of any issue that arises, while keeping fees low.

What do you dislike?

Nothing. The software is great and allows us to do everything web and database related in one place.

What business problems are you solving with the product? What benefits have you realized?

Members have access to their information, which cuts down on staff time.

Kate from G2 Crowd

Learning about MemberLeap?

I can help.
* We monitor all MemberLeap reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.