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Mention Me

4.7
(7)

Mention Me is a referral marketing solution designed to enable companies to supercharge word of mouth for fast and effective new customer acquisition.

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Mention Me Reviews

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Showing 7 Mention Me reviews
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Mention Me review by Laura H.
Laura H.
Validated Reviewer
Verified Current User
Review Source

"Great platform - would recommend. "

What do you like best?

-Makes it easy for our members to refer.

-Great tracking and analytics which are easily accessed.

-The customer interface is highly customisable campaign by campaign.

-Excellent account management

What do you dislike?

There are gaming controls in place but the nature of referring makes it difficult to know what proportion of referrals are true, versus those that would have otherwise joined but googled us to find a referral bonus.

That said, MentionMe make it easy to add more controls but I've found it difficult to do this without constraining 'true' referrals.

What business problems are you solving with the product? What benefits have you realized?

Easy to track shares (by existing customers), and very easy to perform A/ B tests to work out what reward/copy/imagery/campaign performs best.

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Mention Me review by Kayleigh C.
Kayleigh C.
Validated Reviewer
Verified Current User
Review Source

"Easy to use and instant support"

What do you like best?

Dashboard of performance for over the last 30 days, so see how we're doing on a daily basis, along with the share and purchase rate

What do you dislike?

Can't view reports from mobile, but that's the only issue so far

Recommendations to others considering the product

Good if you want to see exact numbers and where your customers are coming from

What business problems are you solving with the product? What benefits have you realized?

We're tracking and encouraging refer a friend and Mention Me allows us to see exactly how this channel is performing

What Customer Advocacy solution do you use?

Thanks for letting us know!
Mention Me review by Finn L.
Finn L.
Validated Reviewer
Verified Current User
Review Source

"Powerful tool & great people"

What do you like best?

MentionMe provides a powerful solution for referral marketing which is simple to integrate and easy for marketing teams to access and manipulate. We've been really impressed with the speed & proactiveness of our account manager(s) too.

What do you dislike?

N/A

What business problems are you solving with the product? What benefits have you realized?

We've achieved as much as a 15% share of new customer acquisition through MentionMe after only 5 months using the platform.

Mention Me review by Sean T.
Sean T.
Validated Reviewer
Verified Current User
Review Source

"Great platform dedicated to referral"

What do you like best?

The reporting and tracking is fantastic, with tools to help manage referral simply.

What do you dislike?

People try and take advantage of our referral offer but they help us manage this.

What business problems are you solving with the product? What benefits have you realized?

We wanted a way to track and encourage referral. The use of names makes this very easy.

Mention Me review by Finn C.
Finn C.
Validated Reviewer
Verified Current User
Review Source

"No-brainer quick-win"

What do you like best?

The ease of implementation, the company, the culture.

What do you dislike?

Struggling to think of anything, have yet to be let down.

What business problems are you solving with the product? What benefits have you realized?

Referrals, new revenue channel, increasing customer acquisition rates

Mention Me review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Very clear positioning, analytics, process, testing"

What do you like best?

How well geared it is for marketing teams with clear dashboards, tracking, A/B testing, tracking of orders etc. The entire set up.

What do you dislike?

I dont have things to say here, they are great

What business problems are you solving with the product? What benefits have you realized?

We are tapping into a channel that was not at all addressed.

Mention Me review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Easy integration, great support!"

What do you like best?

The easiness to integrate, great onboarding, quick support.

What do you dislike?

Designs are sometimes a bit tricky to change

Recommendations to others considering the product

Seamless implementation, easy to expand to other markets and languages, quick support.

What business problems are you solving with the product? What benefits have you realized?

We wanted to grow our referral program and Mention Me was a perfect fit for us.

Kate from G2 Crowd

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* We monitor all Mention Me reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.