Meraki Systems Manager

(27)
4.0 out of 5 stars

Cloud Based Enterprise Mobility Management

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Showing 27 Meraki Systems reviews
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Meraki Systems review by <span>Anthony S.</span>
Anthony S.
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MSM is a Simple, easy to deploy systems manager

What do you like best?

The Apple deployment is lightning fast and looking for a device is made easy by the simple dashboard. The support team's quick response time is by far my favorite feature of this Software.

What do you dislike?

The android deployment could be made easier.

Recommendations to others considering the product

This is the easiest device manager that we have found for both Apple and Android platforms. The support team for the Meraki Device Manager is rarely needed, but easy to contact and knowledgeable.

What business problems are you solving with the product? What benefits have you realized?

MDM

We use this to solve a myriad of issues that are unsolvable without a device management software, including:

Finding the location of a lost device

Wiping the passcode off of a device of someone who left the company

Remotely wiping and rendering useless a stolen device

Identifying users in a Data group that are overusing data through the Data monitoring option

Updating all of your devices' software remotely instead of having to update every one in person

Identifying the owner of a phone through the dashboard is much easier than calling the phone

Meraki Network Manager

We have specific information regarding internet outages. Times being the most relevant

We have more visibility on our internet traffic, enabling us to block non work related sites that cause the most traffic

We get a notification the moment that a firewall goes down, enabling us to respond to the issue as soon as possible, and making our Support team more independent. Now we don't have to wait for one of the workers at the branch to let us know of an internet outage.

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Meraki Systems review by <span>Mike M.</span>
Mike M.
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A Robust MDM Solution At The Right Price

What do you like best?

We use Cisco Meraki primarily for its Mobile Device Management capabilities. It has been very robust and helpful in this area.

What do you dislike?

There are some limitations on what it can do when it comes to provisioning devices.

Recommendations to others considering the product

Use it. Easy to understand and great support for implementation.

What business problems are you solving with the product? What benefits have you realized?

Our company used a small MDM provider for years that met our needs when we had a few hundred clients. Once that number started reaching the thousands, it was no longer a useful solution for us to maintain the mobile devices we sent to our active clients. Meraki gave us the functionality we needed and actually saved us money at the same time.

What Enterprise Mobility Management solution do you use?

Thanks for letting us know!
Meraki Systems review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
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Review of Meraki Systems Manager

What do you like best?

What I like best with the Meraki Systems Manager. Is the easy setup and configuration of the the software. The cloud base setup of the system, also the side by side access with the rest of meraki devices. The software allows control of any phone and device that you can install the client onto. You can track where the device is and can remote wipe unlock or lock if the device is lost. Updates can be applied. You can send cmd commands and remote into the device (windows base). Take screen shots of the device's desktop.

What do you dislike?

What I dislike about the Meraki Systems Manager is the tracking of the device. This is not very accurate. And is even worse if the the device's GPS is turned off. Since the Laptop tracking comes from the ISP provider. this will cause it to be impossible to track a computer.

Recommendations to others considering the product

Not much to recommend to about the product. It's easy to setup and implement. Easy to maintain. Pricing seems to be decent. It is priced per device. So depending on how many devices. It could get pricey.

What business problems are you solving with the product? What benefits have you realized?

The business problems we solve with the Meraki Systems Manager is Device tracking and monitoring, also support of the device. This lets us know who has the device where it is and access the device if the user needs help. We can also get detailed reports of the devices that are connected to the Meraki Systems Manager.

Meraki Systems review by Administrator in Financial Services
Administrator in Financial Services
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Terrific GUI to control some very stable hardware

What do you like best?

This is a nicely designed portal to manage Meraki products. There are a lot of configuration options here, making the platform very flexible in a small business environment. The portal works as expected 100 percent of the time. A good test of whether an interface is put together well is if you can hand someone the keys and they get off and running right away, and we can attest to that.

What do you dislike?

There is a bit of a learning curve to get the lay of the land. It's not that the menus are poorly arranged, but you should familiarize yourself with where all the settings are to avoid frustration later. A complete redesign of the site a while back was somewhat disruptive, but changes like that are not uncommon in our line of work.

Recommendations to others considering the product

We have tested the wireless management features of this platform, and can recommend them even though we do not have them in production. We really only use the MDM module, which has pretty much everything we need in a free product. We have explored other MDM solutions, but at least for us, it didn't make sense to invest money on the few features that Meraki lacks.

What business problems are you solving with the product? What benefits have you realized?

We primarily use this system to manage MDM. We don't require the most advanced features in our environment, so this gets the job done with almost no investment. We are able to manage our mobile devices with very little overhead, and deploying new devices is a quick process.

Meraki Systems review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
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MDM for everyone!

What do you like best?

Meraki Systems Manager is a great piece of software. You can license up to a 100 users for free and control app deployment, security settings, find device location by IP address, reboot the device, lock the device. Standard MDM stuff. I do think it's the most feature rich mobile device management system that I've tried - and I've tested out many. It's got a beautiful web UI, easy deployment to PCs, Macs, iOS or Android devices.

What do you dislike?

I think setting up automatic application deployment is not as easy as it looks. I ended up having to pay to get support and get some of my issues resolved. I think they could update it more, but it really does have a ton of features. I don't know what else they would add.

There's a delay between installing the client and it fully registering with the system. That's my biggest beef.

What business problems are you solving with the product? What benefits have you realized?

I wasn't able to keep track of my fleet of machines before this. After I was able to catch employees attempting to steal, I was able to find and lock a machine after it got stolen at an airport, and I remotely troubleshoot issues much easier.

Meraki Systems review by Administrator in Religious Institutions
Administrator in Religious Institutions
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Meraki System's Manager - MDM Made Easy

What do you like best?

Meraki systems Manager is one of the easiest and most powerful MDM solutions we have tried. The interface is user friendly and easy to manage without giving up powerful management features. It allows management of mobile devices (iOS and Android smart phones and tablets) as well as more traditional devices (Mac and Eindows computers and laptops).

What do you dislike?

We honestly have found very little to dislike about the solution. It has done everything we have ask of it. If I had to point out one thing, it's that you can do any management from the Meraki app, but that need is rare.

What business problems are you solving with the product? What benefits have you realized?

Deployment and management of mobile and desktop hardware, including updates, app deployment and management.

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Kate from G2 Crowd

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