Mercer is a consulting firm that help companies to transform talent, health, retirement, and investments and drive results.

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Mercer review by Christian M.
Christian M.
Validated Reviewer
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"Seamless and Easy"

What do you like best?

It's modern design and interface makes it easy to use, but is also easy on the eyes. Reading through documents to find the best plan that fits your needs becomes a pain free task.

What do you dislike?

There are some bugs here and there, but certainly nothing that would be considered a deal breaker.

Recommendations to others considering the product

If you do not have many benefit options within your company, another software may do. But Mercer Marketplace should certainly be in the running.

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Mercer review by G2 Crowd User
G2 Crowd User
Validated Reviewer
Review Source

"Thus far it's been a great experience"

What do you like best?

They're incredibly responsive and come with ideas. It's been a great opportunity to learn and grow.

What do you dislike?

Can't really think of anything - it's been a good experience, just still new.

Recommendations to others considering the product

As it is with any partner, make sure you have a solid and transparent communication with someone on your and their teams to ensure goals are clear on both ends.

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Thanks for letting us know!
Mercer review by G2 Crowd User in Information Technology and Services
G2 Crowd User in Information Technology and Services
Validated Reviewer
Review Source


What do you like best?

The implementation team was very professional and customer service driven.

What do you dislike?

was not able to provide dedicated call center team.

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* We monitor all Mercer reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.