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MercuryGate TMS

3.8
(10)

MercuryGate TMS is a web-based transportation management system that provides you with features and tools like multimodal, multi-leg planning, control tower visibility, and more to help you manage your business.

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MercuryGate TMS Reviews

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Showing 11 MercuryGate TMS reviews
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MercuryGate TMS review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Smaller SAAS Providing Big Application Offerings"

What do you like best?

Very configurable, ability to config without developer involvement, can manage application without need for MG involvement, multiple ways to solution one thing.

What do you dislike?

New GUI (EZVision) was released to market too soon; often not providing same functionality as previous GUI (EZClick).

Recommendations to others considering the product

Do your own internal homework first. Build workflows of what you already have, build workflows of what you WANT, scrub your own data first. Make sure to devote time to implementation, and not bring people to the table who are both implementing the software on your behalf AND also doing a daily job; you need to be 100% focused on implementing or you will struggle. Take training modules FIRST, and not after implementing.

Consider a consulting firm to help with; MG has a few they recommend.

Whatever time MG suggests you will go live, add 15 to 20% more to that because we did not realize how much we didn't account for in our own business as well as MG didn't realize during original POC/sales cycle.

Whatever budget MG suggests you will pay for the deployment, make sure you bank about 20% for change orders; development needs that no-one knew about, travel for on site meetings (either at MG HQ or your own HQ), and any other outlying budget needs (for 3rd party software).

What business problems are you solving with the product? What benefits have you realized?

Full Logistics deployment from sourcing, freight movement across multiple modes, planning, supplier access, customer access, electronic communications, and KPI reporting.

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MercuryGate TMS review by Justin S.
Justin S.
Validated Reviewer
Review Source

"Director Operational Excellence"

What do you like best?

The Configurability allows you to setup your defined workflow within the TMS. Leveraging your operations setup along with the features within the MG systems nearly seamlessly.

What do you dislike?

The amount of flexibility comes with some maintenance nightmares as well. Keeping internal documentation is key as MG guides are very basic to functionality, not as much usability type documents as we would to see.

What business problems are you solving with the product? What benefits have you realized?

We operate our entire Broker operation at Schneider within the MercuryGate TMS - allowing 500+ users to stay within the MG suite of products for all interactions with customers and carriers.

What Transportation Management solution do you use?

Thanks for letting us know!
MercuryGate TMS review by Alexander M.
Alexander M.
Validated Reviewer
Verified Current User
Review Source

"Mercurygate for freight brokerage"

What do you like best?

Basic user interface, relatively easy to learn to use.

What do you dislike?

Processing speed is slow, queries often fail without reason, customer service

Recommendations to others considering the product

System is outdated and sensitive to updates.

What business problems are you solving with the product? What benefits have you realized?

We use MercuryGate as a tool to manage our freight.

MercuryGate TMS review by Internal Consultant in Transportation/Trucking/Railroad
Internal Consultant in Transportation/Trucking/Railroad
Validated Reviewer
Review Source

"Long-time Mercury User and Developer"

What do you like best?

The strongest features of the TMS are its contract rating, EDI processing, and the MOJO/Edge application.

What do you dislike?

The traditional user interface was very "clunky" but has been replaced with the new EZVision GUI. The only struggles that we have experienced involve the API's. MercuryGate has not always balanced well the service delivery model with exposing the data and methods to their customers.

Recommendations to others considering the product

Be careful in selecting your in-house implementor.

What business problems are you solving with the product? What benefits have you realized?

We using the basic TMS with MOJO to implement traditional non-asset based 3PL services. The MG TMS allows for great efficiency gains versus other systems that we have used.

MercuryGate TMS review by User in Wholesale
User in Wholesale
Validated Reviewer
Review Source

"Solid Product, Configuration/Deployment Needs Work"

What do you like best?

It allows us to perform analysis on our current fees and rates and shows us areas for improvement as well as track internal usage where applicable. The tool is relatively easy to use and you can navigate to find what you need without a lot of extensive training.

What do you dislike?

The configuration of the tool at our company leaves much to be desired. I'm not sure if this is due to the impimentaiton team or the changing nature of the business, but many key data elements are missing or incomplete, which muddies the analysis we're able to perform.

Recommendations to others considering the product

Make sure to get the product configured correctly up front. Our current deployment includes some gaps, which limits the power of the tools in MercuryGate. It is much harder to fix these types of issues after the fact, post 'go live' when you're "drinking from a firehose" and the initial momentum has passsed.

What business problems are you solving with the product? What benefits have you realized?

We're analyszing current usage and policy compliance in the field as well as monitoring supplier utilization and compliance.

MercuryGate TMS review by User in Package/Freight Delivery
User in Package/Freight Delivery
Validated Reviewer
Review Source

"Time to catch up"

What do you like best?

It’s a tool fofor booking freight. I honestly believe this tool lacks features for the length of time it’s been on the market

What do you dislike?

The interface isn’t user friendly. Getting rates and booking shipments can be ugly especially when focusing on things such as freight desk fees and adding accesorials

What business problems are you solving with the product? What benefits have you realized?

TMS is considered an old Freight tool we have other options that link to TMS to get rates and are much more user friendly but the basic idea for us is booking freight shipments

MercuryGate TMS review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Out of this world"

What do you like best?

I like that Mercury Gate is all real time and everything is fully automated.

What do you dislike?

Took some getting used to, a small learning curve

Recommendations to others considering the product

If you ship often, this is great

What business problems are you solving with the product? What benefits have you realized?

I often have to send out materials, supplies, booths, etc for events and tradeshows. Makes everything much more efficient and

MercuryGate TMS review by Administrator in Aviation & Aerospace
Administrator in Aviation & Aerospace
Validated Reviewer
Review Source

"TMS review request"

What do you like best?

Rate Shop is the best option for all of our locations, it provides carrier cost for as many carriers you can enter and the users only have to access one screen for the rates on each carrier.

What do you dislike?

That some of the functions for small package shipments are not as easy to complete task when connecting to the carrier.

What business problems are you solving with the product? What benefits have you realized?

Freight cost savings and time spent doing shipments manually. The ability to see moves between intercompany shipments.

MercuryGate TMS review by User in Printing
User in Printing
Validated Reviewer
Review Source

"MercuryGate"

What do you like best?

I like the fact it is Web based and much less of a hassle than the older systems.

What do you dislike?

It can't do everything my company needs it to do, but we are working on it. It has a hard time reading reship and break bulk receivers.

What business problems are you solving with the product? What benefits have you realized?

It is a much more economical system compared to our old system of AS-400.

MercuryGate TMS review by User in Wholesale
User in Wholesale
Validated Reviewer
Review Source

"Occasional user would recommend"

What do you like best?

Easy to use for an occasional user, didn't require training for simple use

What do you dislike?

User interface could be more efficient, less screen switching.

Recommendations to others considering the product

Explore all MercuryGate Transportation offerings, many tools to cover many areas of transportation

What business problems are you solving with the product? What benefits have you realized?

Greatest strength is the LTL "Rate Shop" functionality

MercuryGate TMS review by Consultant in Wholesale
Consultant in Wholesale
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Data Analysis"

What do you like best?

The ease of use.

What do you dislike?

Graphical functions.. and automated data upload files don't exist for contract renewals

What business problems are you solving with the product? What benefits have you realized?

Make our process with contract updates more streamlines.

Kate from G2 Crowd

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