Merit Solutions

(3)
4.3 out of 5 stars

Merit Solutions is a global Microsoft Dynamics AX Consultant and Mobile Solutions developer offering services for evaluating, implementing, extending, mobilizing, and supporting Microsoft Dynamics AX.

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Merit Solutions review by Linda P.
Linda P.
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"Merit Solutions-Consulting Services Review"

What do you like best?

Merit solutions has always met our expectations and needs. The consultants' knowledge of the software and our business has helped us streamline processes and improve our business. The entire Meriti Solutions team has always been helpful, courteous, and has done whatever needs to be done to make our partnership successful. I have never been disappointed by Merit Solutions.

What do you dislike?

I have never had a bad experience with Merit and have no dislikes.

Recommendations to others considering the product

Merit Solutions professionalism and expertise made all of our projects run smoothly and were completed on time.

What business problems are you solving with the product? What benefits have you realized?

United Way of Greater Cleveland not only uses Microsoft Dynamics (gp) for their internal accounting, but we are also a Cleveland-based service bureau providing fee-based accounting services to not-for-profit agencies in Ohio. By taking advantage of the services provided by United Way of Greater Cleveland our partner agencies can focus on their day-to-day activities serving our community without worrying about such matters as the accuracy and efficiency of their accounting system.

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Merit Solutions review by Project Manager in Hospital & Health Care
Project Manager in Hospital & Health Care
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"Merit Solutions"

What do you like best?

I like the 1:1 interaction with the developers and the project managers/account managers. I find that frequent check point meetings are beneficial for all project members. I have developed a very strong working relationship with most of the Merit team supporting our company.

What do you dislike?

Global coverage could be better. US based companies relying on European support teams leaves a very big gap and we have struggled with finding the balance for continuous seamless support. There is only one senior support person in the US that is an AX expert and when he leaves, the gap widens.

Recommendations to others considering the product

Ensure you are adequately covered for project management tasks and deliverables. Set written expectations, (they will meet or exceed them), above all, support your integration partners. You have asked them to help you, be willing to listen, negotiate and adjust as needed to make your projects successful.

What Microsoft Dynamics 365 Consulting solution do you use?

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Merit Solutions review by Project Team Member in Computer Software
Project Team Member in Computer Software
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"Overall very good experience for this engagement so far."

What do you like best?

Easy to work with and rapid availability. Expertise in work to be done.

What do you dislike?

May be unique to our situation, but it would be great to see our consultants take on more of the "project lead" kind of role because we have so little expertise in the work being done.

Recommendations to others considering the product

Ensure everyone on your side of the house is bought into the project goal.

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