What do you like best?
I've used both SAP and Microsoft Dynamics Tools, and I am quick to say that the latter is much better. It makes life at work a breeze with its user friendliness and great options.
What do you dislike?
What I dislike about Microsoft dynamics tools is that the version we are running tends to lock up quite regularly during month-old. The whole application will crash at the most crucial times in the finance world. I've noticed far less crashes lately, and can see that things have been patched up quite nicely.
What business problems are you solving with the product? What benefits have you realized?
Problems: too many to name, but the benefits have been outstanding. Increased productivity, increased efficiency, resulting in decrease in time spent working on tasks.