What do you like best?
Rich UI with good user experience.
Ease to track an application history.
Reports that can be generated are much appealing to clients.
Options for problem description is much better in terms of UI and work also.
Online platform takes less time to load the screen and this is unique among the tools that provide the same sort of needs.
History section and versioning control section are really feasible in order to getting things done easier.
defect tracking has highlights that can be used for sorting and assigning task in an easier way.
Role based access was easy to get things move on.
What do you dislike?
There was some time lag in response
Desktop Client has some issue in windows platform .
Generation of graphs needs some technical coding as well.
Support to this was limited I felt.
Community help is also lagging interms of help from support and users.
This need some more additional detail with respect to windows application client.
Documentation part needs some improvement.
Some drawbacks when it comes to testing via this application.
Recommendations to others considering the product
Good at tracking defects.
Good at generation customized reports.
What business problems are you solving with the product? What benefits have you realized?
Easy to track application level defects.
Good to work in Agile methodology
This can also be used in scrum methodology as well.