Microsoft Dynamics 365 for Field Service

(39)
3.9 out of 5 stars

FieldOne Sky is the agile platform for Intelligent field service management enabling companies to deliver world class customer experiences in the field while maximizing efficiency and minimizing costs.

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Microsoft Dynamics 365 for Field Service Features

Before the Job
Calendar

Uses the calendar tool to determine field workers who are free for the job.

86%
(Based on 26 reviews)
Dispatch

Notifies field service workers of their upcoming assignments.

84%
(Based on 23 reviews)
Privacy

Allows users to see tasks according to permissions and roles.

85%
(Based on 24 reviews)
Booking

Allows clients to book jobs through the desktop page or within the app.

83%
(Based on 22 reviews)
On the Job
Location

Tracks employee location to ensure timeliness.

89%
(Based on 23 reviews)
Employee Communication

Enables communication within the app from manager to field service employee.

88%
(Based on 27 reviews)
Behavior Monitoring

Monitors behavior in the field.

n/a
Client Notifications

Notifies clients, should any delays or mishaps occur.

88%
(Based on 23 reviews)
After the Job
Reports

Creates reports that reflect field performance either as a team or individually, to review productivity.

87%
(Based on 25 reviews)
Analytics

Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.

87%
(Based on 24 reviews)
Invoicing

Sends invoices through the software and allows clients to pay on the spot.

85%
(Based on 19 reviews)
CRM Integrations

Integrates with CRM software to monitor all aspects of the customer relationship.

88%
(Based on 22 reviews)