Microsoft Dynamics 365 for Field Service

3.8
(54)

FieldOne Sky is the agile platform for Intelligent field service management enabling companies to deliver world class customer experiences in the field while maximizing efficiency and minimizing costs.

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Microsoft Dynamics 365 for Field Service Features

Before the Job

Calendar

Uses the calendar tool to determine field workers who are free for the job.

84%
(Based on 36 reviews)

Dispatch

Notifies field service workers of their upcoming assignments.

83%
(Based on 32 reviews)

Privacy

Allows users to see tasks according to permissions and roles.

85%
(Based on 35 reviews)

Booking

Allows clients to book jobs through the desktop page or within the app.

82%
(Based on 30 reviews)

On the Job

Location

Tracks employee location to ensure timeliness.

86%
(Based on 34 reviews)

Employee Communication

Enables communication within the app from manager to field service employee.

88%
(Based on 39 reviews)

Behavior Monitoring

Monitors behavior in the field.

n/a

Client Notifications

Notifies clients, should any delays or mishaps occur.

87%
(Based on 35 reviews)

After the Job

Reports

Creates reports that reflect field performance either as a team or individually, to review productivity.

84%
(Based on 37 reviews)

Analytics

Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.

83%
(Based on 36 reviews)

Invoicing

Sends invoices through the software and allows clients to pay on the spot.

83%
(Based on 31 reviews)

CRM Integrations

Integrates with CRM software to monitor all aspects of the customer relationship.

84%
(Based on 33 reviews)