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Microsoft Dynamics 365 for Field Service

3.9
(79)

FieldOne Sky is the agile platform for Intelligent field service management enabling companies to deliver world class customer experiences in the field while maximizing efficiency and minimizing costs.

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Microsoft Dynamics 365 for Field Service Reviews

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FieldOne Sky review by April J.
April J.
Validated Reviewer
Review Source

"Good tool for field service management"

What do you like best?

Being able to dispatch a tech through the software is one of my favorite features. Normally we would have to make calls, emails and things can fall through the cracks.

What do you dislike?

As of now I have no issues or dislikes with the software.

Recommendations to others considering the product

As with all software learn the product it does take awhile to load in all of your field service techs information

What business problems are you solving with the product? What benefits have you realized?

As stated earlier this has gotten rid of a lot of our scheduling issues. We can schedule a service tech in field with just a few clicks where before if someone didn't answer their phone or missed an email then we could potentially lose a client.

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FieldOne Sky review by User in Consumer Services
User in Consumer Services
Validated Reviewer
Verified Current User
Review Source

"Excellent Contact Management"

What do you like best?

I like that the CRM program can be customized for individual businesses, and their needs, and the point-and-click ease of use. I appreciate the Outlook integration you can incorporate, as well.

What do you dislike?

Learning the program was a bit cumbersome at first, but once I got the hang of it, it's become invaluable.

Recommendations to others considering the product

Once you take the time to learn the program, it becomes a great tool and can be highly customized depending on your business needs.

What business problems are you solving with the product? What benefits have you realized?

Dynamics 365 allows me, as an administrative worker, assist a sales team within my organization in retaining contacts, keeping up with prospects, and streamlining all communications, whether that be via emails that can be integrated from Outlook, or tracking sales numbers proficiently. There are so many great and easy ways to run reports on sales and salesperson activity through the program.

What Field Service Management solution do you use?

Thanks for letting us know!
FieldOne Sky review by Jackie A.
Jackie A.
Validated Reviewer
Review Source

"Part of Microsoft Office"

What do you like best?

Familiarity

Dynamics CRM, as you would expect from a Microsoft product, has a very simple user look and feel especially for those familiar with SharePoint or Office, the UI is genuinely uncluttered and easy to use, meaning that adoption training and familiarisation should be at a minimum.

What do you dislike?

Late to the cloud.

Unlike many competitors in the world of CRM, Dynamics is not cloud born and bred, this has meant in turn that not only has Dynamics been late to the cloud it is also playing catch up, only adding social functionality quite recently. At its heart Microsoft are now a middle aged blue-chip fighting hard to play catch up with the new kids on the block

What business problems are you solving with the product? What benefits have you realized?

Dynamics allows you to adopt a Hybrid Cloud Strategy mixing and matching for optimal performance and security

FieldOne Sky review by User
User
Validated Reviewer
Review Source

"Microsoft = everyone knows how to use it! "

What do you like best?

This is an awesome tool that comes with all the elements that you need to improve your business, because Dynamics allows you to cover a big range of opportunities, working through five services: Sales, Service, Finance and Operations, Talent and Marketing. You can cover all the needs of your business through only one app, the support customer is awesome and the software works perfectly.

What do you dislike?

I have nothing bad to say about Dynamics, it comes with the features that you need for your business and has an easy integration with another Microsoft software like MS Office for example.

Recommendations to others considering the product

as a business tool it is great I can hold meetings at any time and anywhere with just having a good connection to the network, to give guaranteed support.

What business problems are you solving with the product? What benefits have you realized?

Making sure I'm aware of my orders/protects and seeing exactly what stages of production they are in within our company is very nice.

FieldOne Sky review by Renee O.
Renee O.
Validated Reviewer
Verified Current User
Review Source

"microsoft dynamics"

What do you like best?

The ability to manage our customers/candidates! This helps to stay organized and in constant contact with customers!

What do you dislike?

Ease of use, I think it could be a bit more user friendly.

Recommendations to others considering the product

As mentioned before ease of use was not the best but the product is heading in the right direction! I would use this product again.

What business problems are you solving with the product? What benefits have you realized?

I am able to keep better track of customers and candidates for positions open.

FieldOne Sky review by User in Food & Beverages
User in Food & Beverages
Validated Reviewer
Verified Current User
Review Source

"Microsoft dynamics "

What do you like best?

better management, easy scheduling, remote troubleshooting, monitor real-time activity, a great extension of a Microsoft product, customization of CRM

What do you dislike?

interface, no cloud intergration, very pricey

Recommendations to others considering the product

This was designed for a sales based business by helping to process, track, and manage the day to day sales. Customization is a plus for this program, but your administator should have knowledge of Javescript. There is a free-trial that is available if you want to try it out for your business.

What business problems are you solving with the product? What benefits have you realized?

the schedule board feature lets you share with the entire team to monitor the daily schedules of each engineer and monitor real-time updates on each job

FieldOne Sky review by Cory B.
Cory B.
Validated Reviewer
Review Source

"Municipal Review for MD 365"

What do you like best?

It is very useful because I can save the information of each company I encounter as well as schedule tasks such as reminders and important notes that

allow me to better control my day to day and meetings with multiple clients.

What do you dislike?

Can become overwhelming due to a lot of content. Other than that, there is nothing I have noticed to be overly concerning yet.

Recommendations to others considering the product

N/A

What business problems are you solving with the product? What benefits have you realized?

Email, cloud, and calendar all in one place along with word, excel and so on. This makes it easy to log into one location for all that you will need for the work day.

FieldOne Sky review by Alex G.
Alex G.
Validated Reviewer
Review Source

"Software is intuitive and easy to use"

What do you like best?

allows you to manage your customer base and partners. You can create detailed reports, tasks and schedules.

What do you dislike?

One of the main problems of Dynamics CRM is poor technical support, which responds to requests for a long time. Because of this, it may take several days to solve even minor problems.

What business problems are you solving with the product? What benefits have you realized?

We use Dynamics CRM as the main service for customer relations. The application allows you to manage your customer base and partners. You can create detailed reports, tasks and schedules. There is a built-in file storage.

FieldOne Sky review by Astha S.
Astha S.
Validated Reviewer
Review Source

"FieldOne Sky: Ultimate tool to take your service to #1"

What do you like best?

Highly impressed how the app helps in bringing all the features under a common roof. Scheduling, routing, inventory management and better service levels are primary aims of almost all companies and that is what this tool does. Awesome!

What do you dislike?

We have tried using this tool and there was some problem merging with the mobile devices we have. Other than that there weren't any issues, however the mobile issues were also resolved later.

Recommendations to others considering the product

A highly recommended tool for all the organizations who want to derive operational benefits. Help to see everything at a single place and take better decisions which helps the organization in long run and achieve better service satisfaction.

What business problems are you solving with the product? What benefits have you realized?

We are a logistics company and we are leveraging technology much more than anyone in the industry in the country today. This helps us stay ahead of our competition and even being a new firm we are growing at the rate of approx 25-30 percent year on year. The tool helps us minimize our costs and serve our customers in a much better way than using traditional methods. It helps us keep a check on the real time analysis and come up with innovative solutions to overcome any hurdles.

FieldOne Sky review by User in Higher Education
User in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Adequate"

What do you like best?

East collaboration with colleagues makes things fairly streamlined, but I wish there were better ways to interact and share multimedia files (i.e. files from different programs and in different formats) accross a variety of platforms without constantly changing interfaces.

What do you dislike?

See above: I wish there were better ways to interact and share multimedia files (i.e. files from different programs and in different formats) accross a variety of platforms without constantly changing interfaces.

What business problems are you solving with the product? What benefits have you realized?

Greater ability to interchange between formats

FieldOne Sky review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

" microsoft 365 the bet of microsoft to arrive at the business field"

What do you like best?

what I like most that is able to edit any type of document and check the email on any devic

What do you dislike?

that occasionally this site collapses and tends to be very slow

Recommendations to others considering the product

This site is recommended because it is very easy to use, it can be used anywhere in the world and on any device

What business problems are you solving with the product? What benefits have you realized?

It has allowed me to keep in touch with many clients nationally and internationally

FieldOne Sky review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Cloud access in a workable platform"

What do you like best?

Integrated with office 365, so have access to business email and calendar natively which is a big plus. also there are a lot of online tools for learning.

What do you dislike?

I have found some of the setup to be non-intuitive. complex implementations would likely require assistance from consultants.

Recommendations to others considering the product

Hiring a consultant for implementation is worth the cost.

What business problems are you solving with the product? What benefits have you realized?

The product has helped us consolidate our tracking tools making it easier to see time utilized per technician. also better analytics to track product issues.

FieldOne Sky review by Lawrence H.
Lawrence H.
Validated Reviewer
Verified Current User
Review Source

"Great product room for improvement "

What do you like best?

Great product, the ability to creat personal views in an easier way would be great.

What do you dislike?

Lack of ability to customize. Could improve a bit

What business problems are you solving with the product? What benefits have you realized?

Pricing new equipment for ops.

FieldOne Sky review by Takorcia N.
Takorcia N.
Validated Reviewer
Review Source

"Microsoft Dynamics"

What do you like best?

Microsoft Dynamics 365 is just another amazing product within the Microsoft 365 circle. This product is amazing for keeping track of sales.

What do you dislike?

The interface has it's tricks and turns but once you learn it you would fall in love.

What business problems are you solving with the product? What benefits have you realized?

Sales and marketing. I love the benefits of the ease of data entry and keeping track of all details.

FieldOne Sky review by Laura W.
Laura W.
Validated Reviewer
Review Source

"My review"

What do you like best?

Microsoft Dynamics 365 is easy to use and versatile. It can be accessed from any device. I can review, edit and provide feedback on important documents and collaborative projects on the go. It makes working from home possible.

What do you dislike?

There is nothing that I dislike about this software.

Recommendations to others considering the product

You'll love this software.

What business problems are you solving with the product? What benefits have you realized?

I can tackle any project with this software.

FieldOne Sky review by User in Business Supplies and Equipment
User in Business Supplies and Equipment
Validated Reviewer
Review Source

"Complex problem - easy solution"

What do you like best?

The application has the most seamless servicing system that I have come across. It allows for efficient servicing for customers with in-app scheduling and estimated time of arrival and updates.

What do you dislike?

The application definitely needs someone already familiar with the concept and has a general idea of what to do.

What business problems are you solving with the product? What benefits have you realized?

A perk of this application is that it allows for us to communicate with the customer by providing them with real-time updates, which breaks a barrier and lets the customer feel comfortable and at ease with the servicing.

FieldOne Sky review by Johanna C.
Johanna C.
Validated Reviewer
Review Source

"Good software for sales"

What do you like best?

It was very easy to install and customize, my computer already had Microsoft 365 installed and integrated with Word, Excel and Power Point.

What do you dislike?

When transferring information from my old computer, sometimes it was not as seamless as expected, because of the different versions and updates.

What business problems are you solving with the product? What benefits have you realized?

None. It facilitates daily activities, prepare spreadsheets about sales, presentations for clients, develop reports for the company.

FieldOne Sky review by Jeffrey N.
Jeffrey N.
Validated Reviewer
Review Source

"Pros and Cons"

What do you like best?

It was easy to use and it wouldn't change. Always knew what to expect for the most part

What do you dislike?

It freezes ever so often. Pretty boring looking but it's a work application so that's expected.

What business problems are you solving with the product? What benefits have you realized?

Let's me find the jobs I need to find and match the candidates.

FieldOne Sky review by Robin H.
Robin H.
Validated Reviewer
Review Source

"Simplicity at its best"

What do you like best?

I really enjoyed how easy this program is and how clients can interact

What do you dislike?

so far, nothing. The program is straight forward.

Recommendations to others considering the product

A must try

What business problems are you solving with the product? What benefits have you realized?

Ease of use, that clients can use the web portal to track technicians, we can troubleshoot issues to avoid sending out a technician unless absolutely necessary. Cost effective

FieldOne Sky review by Jillian S.
Jillian S.
Validated Reviewer
Review Source

"Decent Product"

What do you like best?

Preventative maintenance. Something that is always good to stay on top of and keep track of. PM is something all users should use and love.

What do you dislike?

Can't really complain about microsoft dynamics 365 for field service.

Recommendations to others considering the product

KEEP UP THE GOOD WORK!

What business problems are you solving with the product? What benefits have you realized?

I love the drag and drop schedule board. It allows me to assign difference resources, setting up my schedules even.

FieldOne Sky review by Stephen P.
Stephen P.
Validated Reviewer
Review Source

"Field service made easy"

What do you like best?

I like how useful and helpful the software is, makes work easier and problem free!

What do you dislike?

N/A, no problems or dislikes with this software.

Recommendations to others considering the product

N/A

What business problems are you solving with the product? What benefits have you realized?

I am able to solve problems with this software such as connections and marketing whereas without the software ai would run into problems with both.

FieldOne Sky review by Steve V.
Steve V.
Validated Reviewer
Review Source

"Powerful Scheduling and Mobile Friendly Solution"

What do you like best?

This application allows us to match very specific requests per skilled user without any human intervention.

What do you dislike?

Though these applications scale well to mobile devices, the interfaces can be refreshed. They feel clunky and not native to intuitive navigation around the application.

What business problems are you solving with the product? What benefits have you realized?

Increase our accuracy with scheduling resources without the need for manual plotting of each request.

FieldOne Sky review by Pradeep k.
Pradeep k.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"I worked as a crm developer doing costumer support using the module field service. "

What do you like best?

Crm application is very user friendly which gives user the best support they can get. And also it has become one of the most used applications to store the data of the customers.

What do you dislike?

In my experience I don’t have any dislikes.

What business problems are you solving with the product? What benefits have you realized?

Business problems I was involved is related to customer issues with the application.

FieldOne Sky review by User in Retail
User in Retail
Validated Reviewer
Review Source

"Fast reliable program"

What do you like best?

I use this software at work as it is our program that runs all the registers and customer service computers in our store. It is very reliable and very accurate and I would highly recommend.

What do you dislike?

It has a lag at times. Sometimes it is very slow depending on the time of day. It does happen every once and awhile but not all the time.

What business problems are you solving with the product? What benefits have you realized?

It has reliable memory and saves the information that is needed to keep the business running.

FieldOne Sky review by John S.
John S.
Validated Reviewer
Review Source

"Excellent "

What do you like best?

This software is superb! Does everything I need when working and easy enough to use.

What do you dislike?

Does take a while to get your head around different functions but pretty easy after that

What business problems are you solving with the product? What benefits have you realized?

Easy to access documents and help in the field service

FieldOne Sky review by Derrion S.
Derrion S.
Validated Reviewer
Review Source

"Ease of applied application "

What do you like best?

The basis of being able to access everything you need at once

What do you dislike?

I don’t like the fact that when the system is down some of your work isn’t saved

What business problems are you solving with the product? What benefits have you realized?

Working in customer relations we have a need to talk, type, and search.... it allows me to get everything done without need of help

FieldOne Sky review by Jessica S.
Jessica S.
Validated Reviewer
Review Source

"Easy to use"

What do you like best?

It's so easy to use. There are many other programs I've used that are nothing compared to this one.

What do you dislike?

Nothing. There are many other programs I've used that are nothing compared to this one

What business problems are you solving with the product? What benefits have you realized?

Reports are easy

FieldOne Sky review by Consultant in Hospital & Health Care
Consultant in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Comparable to Excel"

What do you like best?

You can create larger sheets without it being awkward

What do you dislike?

Not very compatible with outlook; doesn't fill well

Recommendations to others considering the product

Check your work!

What business problems are you solving with the product? What benefits have you realized?

Still in it's initial stages, but the compatibility with the other programs in one site is already proving to be helpful

FieldOne Sky review by Melanie S.
Melanie S.
Validated Reviewer
Review Source

"It's Great"

What do you like best?

The ability to transform processes to increase resource productivity and customer satisfaction

What do you dislike?

Sometimes crashes on my computer, might be problem from my end

What business problems are you solving with the product? What benefits have you realized?

Transforming processes to increase resource productivity and customer satisfaction

FieldOne Sky review by Frederic  C.
Frederic C.
Validated Reviewer
Review Source

"It is a good product."

What do you like best?

It was simplistic and easy to use. It makes all things great especially for me.

What do you dislike?

I did not dislike anything. It was easy to use.

Recommendations to others considering the product

N/A

What business problems are you solving with the product? What benefits have you realized?

Makes everything easier for the employees.

FieldOne Sky review by User
User
Validated Reviewer
Review Source

"User friendly, but could use some work."

What do you like best?

Microsoft Dynamics is very user friendly and doesn't take too long to learn. It is also very easy to import data from other platforms.

What do you dislike?

I don't like how long it takes to set up in the beginning. It's also a little more expensive than I would like, and the customer service isn't always great.

Recommendations to others considering the product

Very easy to learn.

What business problems are you solving with the product? What benefits have you realized?

It is very user friendly and does streamline working with team members remotely.

FieldOne Sky review by Brittany H.
Brittany H.
Validated Reviewer
Review Source

"Great experience "

What do you like best?

Ease of functions, and assistance given when help is needed.

What do you dislike?

I love everything about this product and recommend it to other companies

Recommendations to others considering the product

I would definitely recommend this product

What business problems are you solving with the product? What benefits have you realized?

Organization has improved, company policies organized and effective through this product

FieldOne Sky review by Jeff L.
Jeff L.
Validated Reviewer
Review Source

"Easy to use once you learn it."

What do you like best?

I like the groups function in email the best.

What do you dislike?

I dislike the amount of time it can take to open downloaded attachments.

What business problems are you solving with the product? What benefits have you realized?

Creating a living and breathing document that can be edited by multiple people in real time.

FieldOne Sky review by User in Investment Management
User in Investment Management
Validated Reviewer
Review Source

"MS Dynamics 365 review"

What do you like best?

The Mobile capability

The ease pf scheduling resources

The Contract management

The customer communications

The real time analysis capability

What do you dislike?

We faced some issues with the integration for all the devices we carried. We contacted Microsoft and had the issues resolved

What business problems are you solving with the product? What benefits have you realized?

At the time, we had a lot of technicians that we had to dispatch for repairs and new installation. This replaced some in house platforms we had at the time that didn't speak to each other.

FieldOne Sky review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Implemented fieldone for afterschool science program that had to manage and dispatch tutors to schoo"

What do you like best?

Easy to setup. Not a huge learning curve.

I was tasked with setting up the software for retired teachers who were running an after school science program. Most of the teachers were able to pick up the basics pretty quickly.

What do you dislike?

UI was cluttered. It was somewhat difficult to import data into Field One during initial setup.

What business problems are you solving with the product? What benefits have you realized?

Needed a way for organizers to easily manage and dispatch tutors to various schools to teach after school science programs.

FieldOne Sky review by Lucy T.
Lucy T.
Validated Reviewer
Review Source

"Best program I’ve used thus far"

What do you like best?

I enjoy the user friendly nature of this product.

What do you dislike?

Nothing at all. I actually really enjoy it.

Recommendations to others considering the product

You have to try it.

What business problems are you solving with the product? What benefits have you realized?

Inventory management problems. That this is the easiest way to keep track!

FieldOne Sky review by Jessica R.
Jessica R.
Validated Reviewer
Review Source

"Amazing"

What do you like best?

I love everything about this software. It's amazing.

What do you dislike?

Theres nothing I dont like about it. I love this product

What business problems are you solving with the product? What benefits have you realized?

It's super easy to use

FieldOne Sky review by SHAUN O.
SHAUN O.
Validated Reviewer
Review Source

"Technical issues"

What do you like best?

Managing customer product and data is good.

What do you dislike?

Problem is that the data can disappear without your consent.

Recommendations to others considering the product

Don't do it!

What business problems are you solving with the product? What benefits have you realized?

Not really solving anything, I think it's too new of a product.

FieldOne Sky review by Taylor P.
Taylor P.
Validated Reviewer
Review Source

"Couldn't choose a bettter program!"

What do you like best?

All of the content is easy to read and easy to view!

What do you dislike?

I seriously can not say i dislike anything

What business problems are you solving with the product? What benefits have you realized?

Very versatility

FieldOne Sky review by User in Education Management
User in Education Management
Validated Reviewer
Review Source

"Microsoft Dynamics 365"

What do you like best?

I like that users are able to use the service to create management applications. It is a good addition to all of the microsoft applications

What do you dislike?

It can be a little confusing to use at first, but with practice it gets easier

What business problems are you solving with the product? What benefits have you realized?

It helps you take care of all of your needs with once service, rather then using different combinations of programs

FieldOne Sky review by Industry Analyst / Tech Writer in Higher Education
Industry Analyst / Tech Writer in Higher Education
Validated Reviewer
Review Source

"Work "

What do you like best?

Being user friendly is what I love most about it. I like what is built-in intelligence, it helps me resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences. It is a better outcomes with IoT.

What do you dislike?

Sometime, Moving between tasks and bars are slow

Recommendations to others considering the product

Deliver a seamless, end-to-end service experience .e.

What business problems are you solving with the product? What benefits have you realized?

Customer related isssues

FieldOne Sky review by Consultant
Consultant
Validated Reviewer
Review Source

"Easy to use and navigate "

What do you like best?

The toolbar allows for minimal clicking. Everything is organized into categories like sales, customer service, field service, retail, etc.

What do you dislike?

The abbreviations can be confusing. Also, the application can lag and be slow to respond.

Recommendations to others considering the product

It’s one of the easiest applications to use but sometimes it can be slow to respond.

What business problems are you solving with the product? What benefits have you realized?

Planning and customer relationship management. It’s very organized

FieldOne Sky review by Sa O.
Sa O.
Validated Reviewer
Review Source

"New Microsoft Software"

What do you like best?

Its a new software I wasnt aware of that exists.

What do you dislike?

That its still being adjusted to my company.

What business problems are you solving with the product? What benefits have you realized?

Customer service is being solved. Its helping others easily.

FieldOne Sky review by User in Government Administration
User in Government Administration
Validated Reviewer
Review Source

"Quite simple"

What do you like best?

I like the simplicity of the program. When switching from another program to this one, it’s easy to adapt to.

What do you dislike?

I’m newer to using this program so I haven’t ran into any problems yet.

What business problems are you solving with the product? What benefits have you realized?

I’m able to sync my contacts, emails and phone numbers as well as make calls if needed by one click of a button.

FieldOne Sky review by User in Education Management
User in Education Management
Validated Reviewer
Review Source

"A great resource"

What do you like best?

I like Microsoft 365 because it's easy to use for people who may not be so computer savvy. I especially like the email. It's easy to access all all the things that I need. I would definitely recommend it to others.

What do you dislike?

I have yet to discover any drawbacks or characteristics I don't like about it.

What business problems are you solving with the product? What benefits have you realized?

It's easily accessible from work or home.

FieldOne Sky review by User
User
Validated Reviewer
Review Source

"Easy to use and perfect for office work"

What do you like best?

The efficiency of the product how easy it is to use to get the Jo done.

What do you dislike?

Nothing at all its great. U won't find it hard t use it easy to understand and you will love it

Recommendations to others considering the product

Use it its the best

What business problems are you solving with the product? What benefits have you realized?

All of our business problems and it does a great job

FieldOne Sky review by jamie b.
jamie b.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Easy"

What do you like best?

This software makes my job much easier by using

What do you dislike?

Nothing disliked about this software ever

What business problems are you solving with the product? What benefits have you realized?

Intake

FieldOne Sky review by Steven B.
Steven B.
Validated Reviewer
Review Source

"Does what it’s intended for"

What do you like best?

Ease of use. For someone new to the program, it’s relatively easy to navigate

What do you dislike?

Balancing between programs back and forth.

What business problems are you solving with the product? What benefits have you realized?

Field work

FieldOne Sky review by Administrator in Facilities Services
Administrator in Facilities Services
Validated Reviewer
Review Source

"365"

What do you like best?

Sharing throughout the company and analytics of past work, present jobs, daily communications and job tracking

What do you dislike?

I haven’t explored every area just yet, the uploading of documents sometimes fails and finding them can be a pain

What business problems are you solving with the product? What benefits have you realized?

As a user it’s great to be able to work from different locations, as an administrator the sharing and analytics come in handy

FieldOne Sky review by User in Individual & Family Services
User in Individual & Family Services
Validated Reviewer
Review Source

"very helpful"

What do you like best?

I like the built in intelligence and the fact it helps me resolve service issues before they occur. it delivers positive onsite experience

What do you dislike?

the work order management can be overwhelming at times. customer billing to

Recommendations to others considering the product

none available

What business problems are you solving with the product? What benefits have you realized?

I enjoy using the resource management and it helps with product inventory

Kate from G2 Crowd

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