Microsoft Dynamics NAV

(89)
3.7 out of 5 stars

Microsoft Dynamics NAV (formerly Navision) delivers comprehensive ERP functionality, from financials to your supply chain to manufacturing.

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Dynamics NAV review by <span>Navneet P.</span>
Navneet P.
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MS Dynamic Nav

What do you like best?

Its simple to use

It has all the major Features of an ERP (i.e Financial, Receivable, Payable, Sales order processing, Purchase order processing, HR, BAnk Management, etc)

It is easy to customised

It is easy to get support

What do you dislike?

The inbuilt reports feature is not fantastic.

It requires a good amount of training and a lot of support for the initial setup.

Data Security

Recommendations to others considering the product

Take more training to learn how to use the system. Repeat the training after 3 and 6 month - then the implementer suggests more efficient ways how to use the system and our users had experience and questions how they want to use the system.

What business problems are you solving with the product? What benefits have you realized?

I used NAV in the Retail and was part of the implementation process. It is easy to lean and has a very intuitive user interface that most people get familiar with very quickly. It is customizable and in the lower end of the price range for the features you get. However customization can get expensive if you need features that are not out of the box.

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Dynamics NAV review by <span>Brian K.</span>
Brian K.
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Highly Customizable Software

What do you like best?

Dynamics NAV is extremely flexible from a setup standpoint and can be customized to fit almost any situation. The interface is easy to use and familiar to Windows users.

What do you dislike?

The software is so customizable that it requires a significant amount of research to implement customizations, just to make sure all of the touchpoints are accounted for and posting is occurring in the manner intended.

Recommendations to others considering the product

When considering a conversion or implementation of NAV, be sure you consider every single possible system interaction and work with your partner to thoroughly test all aspects of the software prior to going live.

What business problems are you solving with the product? What benefits have you realized?

We use NAV for all of our general accounting, A/R, A/P, Fixed Assets, and Budgeting needs. The software makes things like periodic depreciation very easy and you can set up different depreciation books and use multiple books for a single asset if you need to. Permissions are set up at a user level, and are highly sensitive, so if you have specific people who only need certain levels of access vs others who need unrestricted access, it is simple to set those permissions up.

What ERP Systems solution do you use?

Thanks for letting us know!
Dynamics NAV review by <span>Minh T.</span>
Minh T.
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Review for MS NAV

What do you like best?

Has alot of built in features, reports details view, fields to put details to get reports on.

also has an ok search bar and can be self help a little on yourself

What do you dislike?

Report output is HORRIBLE. Most of us whna csv to use a useful report needs it in cvs.... everything is |formatted" which makes it visually ok but practically useless.

The use of the system requires detailed data inputting and cleaning i before can use properly so need to understand what you are doing being importing

Recommendations to others considering the product

try to get "real data" when implementing because you cannot tell if its good or not without it.

find a good team to help implement the ERP system.... theres a TON of errors to fix, units of measure and many details you never thought needed to be included

have your team test ii out with all departments

What business problems are you solving with the product? What benefits have you realized?

we needed an accounting and erp system

Dynamics NAV review by <span>Steven A.</span>
Steven A.
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Lots of Power but lots of hazzle

What do you like best?

I like it to be highly customizable, on the cloud, with lots of options and i consider it to be easy to install. It can take bigger databases.

What do you dislike?

The user interface and user experience overall. It's not comfortable to use. Menus and views feel very laggy and the views lack of customization in terms of how you look at things.

Recommendations to others considering the product

I would rather consider other options before looking to NAV. Unless you really need the software integration with other Microsoft products. If you need to highly customize everything (Except for the views and customer interface) maybe this software is for you.

What business problems are you solving with the product? What benefits have you realized?

We are using it as a Main ERP and it runs all the tasks involved in the process of the company. We found that it can do things that our previous ERP couldn't like integrate with other Microsoft products. It can take bigger databases.

Dynamics NAV review by <span>Conrad G.</span>
Conrad G.
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A powerful tool that fulfills needs across many divisions in the business

What do you like best?

Microsoft Dynamics NAV is an all encompassing source of data that is captured across the business. It allows various departments within the business to collaborate together at maximum efficiency by streamlining the flow of information and data.

What do you dislike?

The system poorly integrates with other tools that we use, and thus a lot of data needs to be entered and/ or corrected by manual efforts that are both time consuming and frustrating.

Recommendations to others considering the product

As a CRM system, it has it's shortcomings although from what I've been told the new versions of Microsoft Dynamics 365 integrate nicely with Microsoft Dynamics NAV. Our company so far has not yet decided to upgrade that part of our system.

As an enterprise resource planning system, it certainly ticks all the boxes and safely delivers.

The biggest challenge I see is poor user experience across different interfaces within Dynamics, that end up harming the overall usefulness of the platform.

The problem, as with any database, is that it's usefulness diminishes dramatically when users don't capture data correctly. As much as I would love to blame the user, I cannot deny that the clunky interface has been a contributing factor when it comes to users attempting to cut corners related to data entry or resisting other best practices when it comes to using Dynamics NAV.

What business problems are you solving with the product? What benefits have you realized?

TLC Marketing uses Microsoft Dynamics NAV as the primary Enterprise Resource Planning platform in our business.

It serves as our CRM system and client database. We also keep track of the sales team's and SDR rep's productivity via NAV and our revenue forecasting is based on data entered into the system.

Both the front end and the back-end of TLC Marketing rely on Microsoft Dynamics NAV to keep track of production flows and profitability.

Dynamics NAV review by User
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Poor program that is difficult to use

What do you like best?

Navision is great for some accounting purposes, and viewing whether invoices have been paid from various vendors.

What do you dislike?

Overall, I have found Navision extremely difficult to navigate. Our team uses Navision for warehouse inventory purposes, and it is very challenging to track stock or item history. In addition, purchase orders can be difficult to edit or make changes to, and once an error is made, its very hard to fix it without creating an entirely new purchase order.

Recommendations to others considering the product

I think that Nav should be re-designed to have a better user interface that is more intuitive and easier to learn immediately. As it is, it is very hard to navigate.

What business problems are you solving with the product? What benefits have you realized?

We are solving issues with invoicing and purchase orders with Nav. The benefits of the program are that it has better connected our supply chain and accounting teams to work more closely when procuring supplies.

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