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Microsoft Dynamics NAV

3.7
(105)

Microsoft Dynamics NAV (formerly Navision) delivers comprehensive ERP functionality, from financials to your supply chain to manufacturing.

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Microsoft Dynamics NAV Reviews

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Dynamics NAV review by Navneet P.
Navneet P.
Validated Reviewer
Verified Current User
Review Source

"MS Dynamic Nav"

What do you like best?

Its simple to use

It has all the major Features of an ERP (i.e Financial, Receivable, Payable, Sales order processing, Purchase order processing, HR, BAnk Management, etc)

It is easy to customised

It is easy to get support

What do you dislike?

The inbuilt reports feature is not fantastic.

It requires a good amount of training and a lot of support for the initial setup.

Data Security

Recommendations to others considering the product

Take more training to learn how to use the system. Repeat the training after 3 and 6 month - then the implementer suggests more efficient ways how to use the system and our users had experience and questions how they want to use the system.

What business problems are you solving with the product? What benefits have you realized?

I used NAV in the Retail and was part of the implementation process. It is easy to lean and has a very intuitive user interface that most people get familiar with very quickly. It is customizable and in the lower end of the price range for the features you get. However customization can get expensive if you need features that are not out of the box.

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Dynamics NAV review by Brian K.
Brian K.
Validated Reviewer
Verified Current User
Review Source

"Highly Customizable Software"

What do you like best?

Dynamics NAV is extremely flexible from a setup standpoint and can be customized to fit almost any situation. The interface is easy to use and familiar to Windows users.

What do you dislike?

The software is so customizable that it requires a significant amount of research to implement customizations, just to make sure all of the touchpoints are accounted for and posting is occurring in the manner intended.

Recommendations to others considering the product

When considering a conversion or implementation of NAV, be sure you consider every single possible system interaction and work with your partner to thoroughly test all aspects of the software prior to going live.

What business problems are you solving with the product? What benefits have you realized?

We use NAV for all of our general accounting, A/R, A/P, Fixed Assets, and Budgeting needs. The software makes things like periodic depreciation very easy and you can set up different depreciation books and use multiple books for a single asset if you need to. Permissions are set up at a user level, and are highly sensitive, so if you have specific people who only need certain levels of access vs others who need unrestricted access, it is simple to set those permissions up.

What ERP Systems solution do you use?

Thanks for letting us know!
Dynamics NAV review by Minh T.
Minh T.
Validated Reviewer
Verified Current User
Review Source

"Review for MS NAV"

What do you like best?

Has alot of built in features, reports details view, fields to put details to get reports on.

also has an ok search bar and can be self help a little on yourself

What do you dislike?

Report output is HORRIBLE. Most of us whna csv to use a useful report needs it in cvs.... everything is |formatted" which makes it visually ok but practically useless.

The use of the system requires detailed data inputting and cleaning i before can use properly so need to understand what you are doing being importing

Recommendations to others considering the product

try to get "real data" when implementing because you cannot tell if its good or not without it.

find a good team to help implement the ERP system.... theres a TON of errors to fix, units of measure and many details you never thought needed to be included

have your team test ii out with all departments

What business problems are you solving with the product? What benefits have you realized?

we needed an accounting and erp system

Dynamics NAV review by Steven A.
Steven A.
Validated Reviewer
Verified Current User
Review Source

"Lots of Power but lots of hazzle"

What do you like best?

I like it to be highly customizable, on the cloud, with lots of options and i consider it to be easy to install. It can take bigger databases.

What do you dislike?

The user interface and user experience overall. It's not comfortable to use. Menus and views feel very laggy and the views lack of customization in terms of how you look at things.

Recommendations to others considering the product

I would rather consider other options before looking to NAV. Unless you really need the software integration with other Microsoft products. If you need to highly customize everything (Except for the views and customer interface) maybe this software is for you.

What business problems are you solving with the product? What benefits have you realized?

We are using it as a Main ERP and it runs all the tasks involved in the process of the company. We found that it can do things that our previous ERP couldn't like integrate with other Microsoft products. It can take bigger databases.

Dynamics NAV review by Conrad G.
Conrad G.
Validated Reviewer
Verified Current User
Review Source

"A powerful tool that fulfills needs across many divisions in the business"

What do you like best?

Microsoft Dynamics NAV is an all encompassing source of data that is captured across the business. It allows various departments within the business to collaborate together at maximum efficiency by streamlining the flow of information and data.

What do you dislike?

The system poorly integrates with other tools that we use, and thus a lot of data needs to be entered and/ or corrected by manual efforts that are both time consuming and frustrating.

Recommendations to others considering the product

As a CRM system, it has it's shortcomings although from what I've been told the new versions of Microsoft Dynamics 365 integrate nicely with Microsoft Dynamics NAV. Our company so far has not yet decided to upgrade that part of our system.

As an enterprise resource planning system, it certainly ticks all the boxes and safely delivers.

The biggest challenge I see is poor user experience across different interfaces within Dynamics, that end up harming the overall usefulness of the platform.

The problem, as with any database, is that it's usefulness diminishes dramatically when users don't capture data correctly. As much as I would love to blame the user, I cannot deny that the clunky interface has been a contributing factor when it comes to users attempting to cut corners related to data entry or resisting other best practices when it comes to using Dynamics NAV.

What business problems are you solving with the product? What benefits have you realized?

TLC Marketing uses Microsoft Dynamics NAV as the primary Enterprise Resource Planning platform in our business.

It serves as our CRM system and client database. We also keep track of the sales team's and SDR rep's productivity via NAV and our revenue forecasting is based on data entered into the system.

Both the front end and the back-end of TLC Marketing rely on Microsoft Dynamics NAV to keep track of production flows and profitability.

Dynamics NAV review by Kelvin K.
Kelvin K.
Validated Reviewer
Review Source

"Microsoft Dynamics! the most advanced system out there for financial and marketing management."

What do you like best?

It is simple to install and use Microsoft Dynamics NAV.

Another thing that I like most is that this program has all the features for financial accounting and marketing management, Hence it suits the needs of any company.

Additionally, it is now easy to view if invoices have been paid from several dealers.

What do you dislike?

For initial setup this platform requires a lot of training.

Sometimes it is hard to fix an error that you may encounter while creating purchase orders that forces one to develop a fully new purchase order.

Recommendations to others considering the product

For those looking for a solution to manage inventory and costs in their organizations, I would highly recommend them to try Microsoft Dynamics Nav.

What business problems are you solving with the product? What benefits have you realized?

We have gained a lot from Microsoft Dynamics Nav since we have been able to link supply chain and accounting experts to work more closely while acquiring purchases.

Dynamics NAV review by User
User
Validated Reviewer
Verified Current User
Review Source

"Poor program that is difficult to use"

What do you like best?

Navision is great for some accounting purposes, and viewing whether invoices have been paid from various vendors.

What do you dislike?

Overall, I have found Navision extremely difficult to navigate. Our team uses Navision for warehouse inventory purposes, and it is very challenging to track stock or item history. In addition, purchase orders can be difficult to edit or make changes to, and once an error is made, its very hard to fix it without creating an entirely new purchase order.

Recommendations to others considering the product

I think that Nav should be re-designed to have a better user interface that is more intuitive and easier to learn immediately. As it is, it is very hard to navigate.

What business problems are you solving with the product? What benefits have you realized?

We are solving issues with invoicing and purchase orders with Nav. The benefits of the program are that it has better connected our supply chain and accounting teams to work more closely when procuring supplies.

Dynamics NAV review by david k.
david k.
Validated Reviewer
Review Source

"This is the best erp i have worked with so far."

What do you like best?

Intergrates all departments together into a single database ensuring realtime information.

The data can only be accessed by authorized personnel thus very secure.

Realtime information helps in making critical decision making within the company improving service delivery at Highland coffee company.

What do you dislike?

Requires internet connection to work with it.When the internet is down the work stops.

Recommendations to others considering the product

I would recommend any company with many departments within to adopt the system because it helps to intergrate all departments together into a single database.Realtime information helps in making critical decision within the company and helps to improve service delivery.

What business problems are you solving with the product? What benefits have you realized?

Service delivery have improved since every user can access data directly from the system instead of enquiring through email.

Financial statements are delivered to the clients on time since they come directly from the sytem.

Dynamics NAV review by Beka S.
Beka S.
Validated Reviewer
Verified Current User
Review Source

"Best product for reporting (financial, sales)"

What do you like best?

First of all it is user friendly product. it's very easy to import/export any reports from program. i am financial analyst and i need many type of reports for calculating some ratios, also prepare budget and forecast future of of sales, purchase, operation expenses. It very helpful to prepare financial reports such as management report, cash flow, balance sheet and income statement. before i had been used 1C ERP and using this product i have understood that 1C is only helpful for retail it is not comparable to Microsoft Dynamics. it have many type of control, which gives more chance to reduce risk of mistakes.

What do you dislike?

While the Microsoft Dynamics marketplace contains many useful third party add-ons, it can be time consuming and difficult to distinguish the many add-ons from multiple partners due to similarities and overlap in feature sets and the challenge of assessing the quality of the partners and their products.

What business problems are you solving with the product? What benefits have you realized?

I am financial analyst and i need many type of reports for calculating some ratios, also prepare budget and forecast future of of sales, purchase, operation expenses. It very helpful to prepare financial reports such as management report, cash flow, balance sheet and income statement. before i had been used 1C ERP and using this product i have understood that 1C is only helpful for retail it is not comparable to Microsoft Dynamics. it have many type of control, which gives more chance to reduce risk of mistakes.

Dynamics NAV review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Microsoft Dynamics NAV "

What do you like best?

Customizable to the nth degree. Dynamic Nav allows customization in so many areas. We have added new modules, new table, new reports, etc...with the help of our Dynamics Vendor.

What do you dislike?

It requires a 3rd Party vendor to make changes. This is a programmable software that relies on coding so a programmer is needed and we do not have one in house as we are a small company. However we have a test database that the Vendor adds code to that allows us to test before moving the new code to production.

Recommendations to others considering the product

We went from MAS 200 to NAv 5.0 , we upgraded to NAV2103R2 and are now looking into Dynamics Web. While it requires a 3 party vendor to assist us, we have found a great one that we count on for assistance and customization

What business problems are you solving with the product? What benefits have you realized?

Reporting allows us to analyze what product is selling, what we need to order, etc...Financials also help know which direction we need to improve and where we are exceling.

Dynamics NAV review by User in Consumer Electronics
User in Consumer Electronics
Validated Reviewer
Verified Current User
Review Source

"Great for small companies"

What do you like best?

The system stores so much information for your business. Easy to customize for any user and easy to use.

What do you dislike?

This software is harder to learn. It's probably best to go through training with a NAV expert and customize your portal to how you need it. The time to take to learn how to use this software is a huge investment for any company, but the quality of the product makes it well worth it.

Recommendations to others considering the product

This software is great for pulling reports, storing customer information, and anything else you could need it for. If you use all Windows products, this is a must have.

What business problems are you solving with the product? What benefits have you realized?

All of our orders are processed through NAV. This is a great tool for our small business because it sorts B2B and B2C. We can easily pull reports daily with this software.

Dynamics NAV review by Christopher B.
Christopher B.
Validated Reviewer
Verified Current User
Review Source

"NAV"

What do you like best?

Navision is one of the best applications I have worked with. Ease of use and great technical support make this a product that is simple to use.

What do you dislike?

Sometimes loading of the application is slow, but that is due to our environment more than anything else. In the future, we plan to build a more robust environment that will hopefully make the speed faster.

Recommendations to others considering the product

Great product and easy to usel

What business problems are you solving with the product? What benefits have you realized?

Cost savings & efficiency. As I already stated, the product is easy to use so getting new users comfortable with the product is a very simple task.

Dynamics NAV review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Best of its kind"

What do you like best?

Dynamics NAV strength is its customizability. It provides you with a development environment as good as any real programming language but with easy access to the database and to the user interface.

Compared to some other ERP systems out there, it is also prices competively.

What do you dislike?

A lot of functionality may need extra software. For instance, payroll is not included in the standard setup.

Recommendations to others considering the product

Check out all the new changes happening to this product, Microsoft has started to heavily change its development tools, and also made it cloud ready under Dynamics 365 initiative.

What business problems are you solving with the product? What benefits have you realized?

It will keep track of everything you need, from the accouting, to the inventory, to the billing, it can even act as main system even for completely customized functionality. e.g. I've seen a cable tv company turn on-off channels for customers right from within the system, with many simultatnous customer care representatives working at the same time.

Dynamics NAV review by User in Tobacco
User in Tobacco
Validated Reviewer
Review Source

"Microsoft Dynamics For Company"

What do you like best?

Applying this powerful Marketing tool you can define a business strategy focused on anticipating, knowing and satisfying the present and foreseeable needs and wishes of your customers, increasing the effectiveness of sales and service employees and building high-value customer-organization relationships that will help you in the loyalty process.

What do you dislike?

You can simplify the management of your business and increase profitability, thanks to the connection and integration of this management software with all your existing business applications.

Currently, more than 45,000 companies in 42 countries have opted for Microsoft Dynamics NAV, which is a quality guarantee for future customers who want to grow their business.

Microsoft Dynamics Navision has increased productivity, giving

employees the information easily and quickly. It has been possible to extract and

analyze the information at the time it was needed,

Recommendations to others considering the product

Microsoft Dynamics Navision is the integrated business management solution and

adaptable. It can adapt to the way of functioning of each business, integrate

with existing systems and expand to meet specific needs

of the company. Microsoft Dynamics Navision works with the rest of products

and Microsoft technology, which helps ensure a seamless implementation

mistakes, minimize the times to make the functionality more adaptable with

sight to a future.

What business problems are you solving with the product? What benefits have you realized?

This business software provides you with customer information, case management, service history and support knowledge in the desktops of customer service staff, offering them the tools to perform an efficient and consistent service that improves the profitability and loyalty of customers.

Dynamics NAV review by Ted G.
Ted G.
Validated Reviewer
Review Source

"Excellent Piece of Software"

What do you like best?

My review comes from the perspective of an IT professional who works for a Microsoft Dynamics reseller, so I guess I have a certain amount of bias. That being said, I have been using Microsoft Dynamics NAV and here is what I like best:

Firstly, it is really easy for the developers to work on. They have access to all the source code of the system and a development environment is available out of the box. Additionally, there is an entire module of the system (RapidStart) devoted to helping the IT professionals migrate data into your system during your primary implementation. Additionally, from a developer's perspective, there are a lot of pre-packaged functions in development environment making it quick to do development that might take a bit longer in other programming languages.

Secondly, it is very easy to get data from the NAV system by creating queries/pages and oData feeds. These oData feeds will allow you to access your data from Excel PowerPivot, PowerBI, or other similar tools.

Thirdly, I like that the user interface is very easy to personalize (i.e. add and remove action buttons, fields, navigation buttons, etc. and create personal views of data to see later) and also your IT department can add and remove fields, pages, etc. from user interface for entire groups of users. Additionally, elements of user interface are automatically removed based on your license configuration and permissions of users.

Fourthly, in general the user interface is very attractive with large nice-looking icons, tiles to direct users to the tasks they need to do each day, etc.

Fifthly, as I understand it, NAV offers very good value compared to other systems. It is fast to implement and offers wide functionality.

Fifthly, Microsoft has a roadmap for this solution and is releasing updates every month and a major release every year (which is good). They have also done a lot to make the solution easy to upgrade.

What do you dislike?

Firstly, I think the charts feature in NAV is not as great as some other solutions I have used (but they make up for this by allowing you to embed a PowerBI dashboard into your system in latest version of NAV).

Secondly, the workflows feature is not as good as in Microsoft Dynamics CRM (then again it may be better than other ERP systems, plus it is possible to integrate CRM and NAV together which is nice).

Thirdly, sometimes it is challenging to understand the link between the various types of ledger entries in NAV, but this might simply be a challenge in any ERP system. It sometimes is challenging for example to reconcile the G/L with inventory ledger if you are using any of the features such as automatic cost posting to G/L, automatic cost adjustment, and expected cost posting. Additionally, in some versions it is not so easy to reverse invoices, but they have made up for this in latest version by allowing to cancel or adjust invoices (while still keeping a complete audit trail).

What business problems are you solving with the product? What benefits have you realized?

My employer resells this solution, but also uses it for our own accounting. The main problem is keeping track of accounts receivable and A/P, keeping track of expenses, etc.

Dynamics NAV review by Abraham A.
Abraham A.
Validated Reviewer
Verified Current User
Review Source

"Highly customizable ERP/Accounting software platform that is easy to use"

What do you like best?

What I like best is the ease of use to export tables and specific views into both Microsoft Word and Excel. The majority of the time I export the GL entries that I would need to review/reconcile into excel and all it take is update my table filters and hit "CTRL" + "E"

What do you dislike?

Dynamics NAV is highly customizable to the point where it can be overbearing and can actually cause functionality issues. Because it so customizable for your purposes you will need to find partners/vendors for the products/solutions that you are looking for that will come at an increased cost.

What business problems are you solving with the product? What benefits have you realized?

We now have a pretty reliable ERP/Accounting software solution that allows the company to have the tools and visibility to run our business as efficiently as possible. We will be upgrading the newest version of Dynamics NAV(2015) and this will bring a new host of solutions that we will need to learn how to use.

Dynamics NAV review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Have been user and developer for over 15 years"

What do you like best?

Ease of customization that allows the end user to meet their individual needs. This product is extremely flexible and gives the end user the ability to meet business specific requirements without having to purchase additional software.

What do you dislike?

Frequency of updates that require continual costs even though little has changed. Need a better way of applying updates when customizations have been completed. The yearly upgrade cycle is just a bit much.

Recommendations to others considering the product

Make sure you fully scope out any gaps prior to implementing and plan customizations accordingly to prevent un-needed duplicate work.

What business problems are you solving with the product? What benefits have you realized?

Allows us to fully manage our business from manufacturing, distribution areas through to the sales cycle. Allows us to process our own payroll in-house without needing a full-time payroll clerk. Provides excellent reporting capabilities with Jet Reports Add On and other tools that are available. It has allowed our company to streamline many business processes and save money in a down-turn of the home goods manufacturing industry by requiring less staffing to perform key roles in the company. It provides excellent feedback to managerial staff for the decision making process.

Dynamics NAV review by Charles B.
Charles B.
Validated Reviewer
Verified Current User
Review Source

"Navision"

What do you like best?

I like the ease of use of this software. It is a tremendous help with day to day tasks.

What do you dislike?

Some of the function buttons are bit hidden and not as visible as they should be.

Recommendations to others considering the product

It has helped me control my costs and manage my inventory, i recommend this software

What business problems are you solving with the product? What benefits have you realized?

I use this software to help track, manage and maintain our inventory as well as tracking repair units.

Dynamics NAV review by Internal Consultant
Internal Consultant
Validated Reviewer
Verified Current User
Review Source

"Good"

What do you like best?

Ability to integrate all departments like HR, Accounts, Marketing, Warehouse, Services, etc. NAV works fine in a mid-sized manufacturing marketing company.

What do you dislike?

Flexibility is not that much, and it lacks simplicity, as a comprehensive application, a normal user will feel bad, a lot of ways to reach a specific area will actually confuse a user. And it needs lots of entries for a good result.

Recommendations to others considering the product

Comparing the price, it is not recommended for small or mid-range companies. But if a firm can afford the price, it is good.

What business problems are you solving with the product? What benefits have you realized?

Almost all finance and account related problems can be solved.

Dynamics NAV review by Erez S.
Erez S.
Validated Reviewer
Verified Current User
Review Source

"Full user as CFO"

What do you like best?

the option to filter quickly in the NAV in order to receive the data you want. it is the best from any other software i used before.

The cloud capabilities of the system. i can work from anywhere and FAST.

Automating in the system. for instance sending emails to customers when invoices are overdue

What do you dislike?

there is no a center OLAP (online analytical processing) when you can create your own reports without the use of a consultant to built it for you.

Recommendations to others considering the product

Cloud capabilities,

compatibility with other Microsofts produts as outlook,CRM etc

Flexibility

Advanced filtering options

What business problems are you solving with the product? What benefits have you realized?

record and analyze company's businesses segments and dimensions.

the ability to analyze data fast and find data fast.

Dynamics NAV review by Lukas S.
Lukas S.
Validated Reviewer
Verified Current User
Review Source

"NAV Rocks"

What do you like best?

I love the ease of use with NAV and how it is intuitive like other Microsoft Products.

What do you dislike?

At the current time there is nothing I dislike.

Recommendations to others considering the product

I recommend NAV to others especially with all the updates Microsoft has done and how it can be customized easily.

What business problems are you solving with the product? What benefits have you realized?

NAV is helping us to cut down on manual preparation of financial data/reports. It is streamlining our operations.

Dynamics NAV review by Administrator in Publishing
Administrator in Publishing
Validated Reviewer
Verified Current User
Review Source

"Great for warehousing companies, especially 3PL's"

What do you like best?

In the newest version, 2016 edition, there is now support for tablets and smartphones, so you can view your data right from any device!

What do you dislike?

Migration between versions can be difficult if you use a lot of custom code and API's to interface with it, and they release a new edition every year, so we do not upgrade every year because we have quite a bit of customization.

Recommendations to others considering the product

Its definitely a great product for 3PL's and the new webApp and smartphone apps make it a great option, you can even give your customer smartphone access to your server to look up their orders and status, which is great, it will minimize the amount of calls from your customers for sure.

What business problems are you solving with the product? What benefits have you realized?

We are now able to support over 75 companies within our version of Dynamics NAV and we only need to load one client on our workstations in order to handle all of those 75+ companies. It has minimized our software needs down to just one or two programs when it used to be 10-12 different programs!

Dynamics NAV review by Administrator in Maritime
Administrator in Maritime
Validated Reviewer
Verified Current User
Review Source

"Short overview Nav2013R2"

What do you like best?

Basic easy to use package, suits small to medium enterprise.

What do you dislike?

No CMMS analysis, i.e. Fixed Asset register and CMMS need to be integrated, however separate bolt on products are available. No user security feature, unless you obtain another bolt on (suggest Mergetool).

Recommendations to others considering the product

If you use Navision stay with the out of the box features, do not customize. Customization leads to issues down the track. Ensure your vendor maintains adequate system documentation during implementation, upgrade or modifications. Best advise - Remember accounting packages have been around for a long time. Know what you want to capture and then let the system do want it has been designed for; do not try to modify the system to your way of working, more than likely its is the business processes that more than likely need to change. System implementation is more about change management than system design.

What business problems are you solving with the product? What benefits have you realized?

N/A

Dynamics NAV review by Roberta J.
Roberta J.
Validated Reviewer
Verified Current User
Review Source

"Microsoft Dynamics NAV (Serenic)"

What do you like best?

The software is very easy to use. I did not have to read a manual to learn how to perform basic functions because the software basically walks you through every step.

What do you dislike?

The software requires frequent updates. Organizations are not able to install the updates their self, but have to hire a consulting company that works directly with the software. The cost of hiring these consultants can become very expensive.

Recommendations to others considering the product

It's a very pricey investment so please consider all options before investing in this software.

What business problems are you solving with the product? What benefits have you realized?

We use it for our accounting software, budgeting, and reporting needs. Stops duplicate checks and invoices from being processed in error.

Dynamics NAV review by Dane S.
Dane S.
Validated Reviewer
Verified Current User
Review Source

"Very Positive. Easy to use and administer"

What do you like best?

It's fairly intuitive. Once people start to use it, they generally pick it up quickly.

What do you dislike?

On my current version, there is no search for a form you want to get to. So, you have to remember where things are. This is fixed on the current version

What business problems are you solving with the product? What benefits have you realized?

Nav handles our order to cash processes for both make to order and make to stock.

Dynamics NAV review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Navision is a good program for processing companies"

What do you like best?

Easy to Navigate, helpful "help bar". Everything is categorized nicely. Lots of, what I would call easy buttons, for a quick look up

What do you dislike?

Some times things do not connect to each other. And you have to do a little more research to find answers to your reports.

Recommendations to others considering the product

If you are coming from and Older version is is a little difficult to navigatge at first, but after you learn it, it is very user freindly.

What business problems are you solving with the product? What benefits have you realized?

Invoicing in a timely manner. You can send the invoice to customer via email real time, once product is shipped.

Dynamics NAV review by Fion C.
Fion C.
Validated Reviewer
Verified Current User
Review Source

"Nav"

What do you like best?

Can link to other Microsoft products like excels, words

What do you dislike?

No common in the market, need to learn how to use it

Recommendations to others considering the product

Its a good product that can link to other Microsoft products. Can't easily extract file to excels, words which can do a lot more on the data inputted.

What business problems are you solving with the product? What benefits have you realized?

Statistics

Dynamics NAV review by User in Sporting Goods
User in Sporting Goods
Validated Reviewer
Review Source

"Functionality, customizable, ease of use"

What do you like best?

NAV has so much more functionality for our accounting department than the system we were using prior (SX). I really like that you can customize pages to fit your needs and wants and it's not a "one size fits all" type of software. I also really like that there's a "test" function so that we can get more comfortable with certain aspects of the software without messing up our financials.

What do you dislike?

I don't think some of it's functions are super intuitive and it seems like we are always having to go back to Microsoft to customize areas for it so that it fits our needs rather than certain functions being already included with the package. There also seems to be a lot of upkeep and maintenance with it so it seems like we are getting kicked out of it often so that something can be updated.

Recommendations to others considering the product

There's a lot that the software can do but it takes a while to master the software and understand how to navigate it. I would recommend customizing everything you can to fit your roll so that it's easier to navigate in the beginning.

What business problems are you solving with the product? What benefits have you realized?

It's definitely been a benefit to our accounting department and has helped streamlined some areas of my position. It's compatible with a lot of other software so it's cut down the time it takes me to complete certain tasks and upload data

Dynamics NAV review by User in Medical Devices
User in Medical Devices
Validated Reviewer
Review Source

"NOT User Friendly"

What do you like best?

You can use a lot of the same commands as other Microsoft programs, such as cut, copy and paste etc. There are many different reports you can run, however they are always not clear

What do you dislike?

A lot of the times it won't let you do something and it gives you an error message. The error message is very unclear and most of the time does not tell you what you need to fix.

Recommendations to others considering the product

Make sure you have a good support team because there are a lot of error messages. There also is not a lot of websites that can help you with problems. Other programs I have used you can google questions and you will find a chatroom with the answer. Most chat rooms for this program are over 5 years old.

What business problems are you solving with the product? What benefits have you realized?

I am able to filter GL accounts by date and analyze data.

I can export data very easily into excel in any module I am in.

Dynamics NAV review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great Database - Not very user friendly!"

What do you like best?

It's a great ERP system that we have been able to use to keep track of multiple things on very different global markets.

What do you dislike?

I've used NAV for different things. I am currently using it for HR purposes, and the can do a lot of things, but at the same time it can't. There is a lot of manual uploading of documents that takes place unlike most other HRM systems.

On the Ops side, my experience was that you always wanted to double and triple check your work, because an error made in NAV is very difficult to correct and it affects multiple things.

Recommendations to others considering the product

Amazing program, not as user friendly as other systems out there. Great for global implementations.

What business problems are you solving with the product? What benefits have you realized?

Like I mentioned before, the system is phenomenal to keep track of inventory, sales, finance, payroll, and even HR.

Dynamics NAV review by Industry Analyst / Tech Writer in Information Technology and Services
Industry Analyst / Tech Writer in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Customizable, Tailormade ERP - excellent for Small and Medium "

What do you like best?

- Easy to use navigation

- Customization friendly architecture

- Being a Microsoft product, it has its own advantage for users adoption

- Able to Export / Import table data into MS Excel / Access easily - Again Microsoft advantage that it comes with pre-built integration between MS products

- Fast Implementation life cycle compared to other ERPs which takes several months to years for end to end implementation

-

What do you dislike?

- Very less material available in public domain for various issues / Implementation challenges

- Though product is not very costly, the implementation partners are not many and that's why they charge premium amount for minute changes

- Proper support during after sales cycle

Recommendations to others considering the product

For Small to medium companies, its a best ERP to go with....

What business problems are you solving with the product? What benefits have you realized?

- SCM, CRM

Dynamics NAV review by Jake D.
Jake D.
Validated Reviewer
Verified Current User
Review Source

"Great ERP"

What do you like best?

The New versions, where you can have all of your bussiness information in the Cloud. And conect to your businness from everywhere.

What do you dislike?

The reporting services its not the best that you can have.

What business problems are you solving with the product? What benefits have you realized?

Most of all, problems with invoicing and Credit memos.

Dynamics NAV review by David A.
David A.
Validated Reviewer
Verified Current User
Review Source

"Dynamics"

What do you like best?

The ease of use. The reporting is very easy to use as well. we run a lot of reports and drop the info into spreadsheets.

What do you dislike?

Sometimes it takes a couple of minutes to get logged in, but once i'm in i am very happy.

What business problems are you solving with the product? What benefits have you realized?

As i said above, we run lots of reports and this helps us keep track of orders and shipments.

Dynamics NAV review by Internal Consultant in Investment Management
Internal Consultant in Investment Management
Validated Reviewer
Review Source

"Best Platform for ERP - Microsoft Dynamics Nav "

What do you like best?

Every company has different requirements and procedure system that can be customized for their size, staff members and purchasers.But When you search a software system,I believe that this Microsoft Dynamics is the best platform to run your business.

What do you dislike?

It's not easy to find but I dislike the most that is relational setup without error marking.If user creating anything at least there should be a tagline that he just forget a step or linked table entry.its not in all the relational setup but most of the setup is like that,Rest all is good and I like it.

Recommendations to others considering the product

Highly recommend to all of other peoples to go through Microsoft Dynamics NAV.

What business problems are you solving with the product? What benefits have you realized?

Related Financial issues,most common warehouse issues like Purchase,receiving and inventory related issues.

Dynamics NAV review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Most flexible accounting / manufacturing / warehousing / service ERP available"

What do you like best?

Every facet of NAV is completely integrated together, and everything rolls up to the accounting aspects flawlessly.

What do you dislike?

Changes are on the way that may make core modifications more difficult or impossible.

Recommendations to others considering the product

Most accounting systems have a core that depends on external apps or extremely complicated (and costly) setup / implementation (aka big SAP, Oracle, even Dynamics AX). NAV is 100% configurable as it comes with all the business logic exposed and can be manipulated to perform any function. Even non-standard functionality like POS / Retail is fully and seamlessly integrated within the central app.

What business problems are you solving with the product? What benefits have you realized?

NAV offers full control and complete visibility into all aspects of a business. It is unique in that the software is meant to fit your business process, not the other way around.

Dynamics NAV review by User in Furniture
User in Furniture
Validated Reviewer
Review Source

"Customization Options on Point"

What do you like best?

I like the capabilities to add as many fields as necessary for whatever type of work you're needing to do. You can customize columns and add/delete fields on your personal view. The tiles shown on your home screen make it easy to organize your most-used fields, and give easy access to them. These are also easy to customize for each individual's 'favorite' sub fields.

What do you dislike?

I wish there was a way to give some color/shading to the different fields. It's a bit mono-chromatic which is not easy on the eyes.

Recommendations to others considering the product

This is a great addition to your Microsoft Office programs! Syncs well and the tiles are easy to use / track your work from one thing to the next. This is a great way to mainstream your thoughts for day-to-day tasks for you and your employees.

What business problems are you solving with the product? What benefits have you realized?

This is a great addition to a more traditional CRM we currently use. This allows for reports to be run, and again, customization for each individual user is a great feature! Being able to quickly access my email, commonly run reports, open orders, tasks, etc. makes it easy to start my day and analyze what needs to be done!

Dynamics NAV review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"Use for looking up agency orders, invoices, programs, etc."

What do you like best?

It is fairly easy to navigate once you learn the system. I like that most information (invoices, payments, orders, program contacts, delivery info, etc.) can all be stored in the system for a one stop shop for information.

What do you dislike?

If an agency is spelled wrong or entered into the system it can be difficult to locate them (that is mostly error on our end, not on NAV software.) I also wish there was an easier way for NAV to sync with other delivery and scheduling software.

What business problems are you solving with the product? What benefits have you realized?

We are slowly trying to consolidate and move as much information as possible to the software, which has allowed us to be more efficient in our communication.

Dynamics NAV review by Michael R.
Michael R.
Validated Reviewer
Review Source

"Somewhat outdated tool"

What do you like best?

Very user friendly and easy to search. I was able to get up to speed very quickly with this tool with minimal training.

What do you dislike?

It's all based locally on a server. If someone is importing a large entry, it somewhat "locks out" other users.

Recommendations to others considering the product

I'd look for a SaaS based solution that can scale better with the business.

What business problems are you solving with the product? What benefits have you realized?

This is our general ledger tool and everything imports directly into the system. It helps things by being automated (3rd party).

Dynamics NAV review by Consultant in Photography
Consultant in Photography
Validated Reviewer
Review Source

"Great ERP System"

What do you like best?

The structure and best practices built into the system,

I'd recommend you use the system without any modifications - as far as you can,

What do you dislike?

The complicated pricing structure microsoft imposes - I have a hard time recommending this system to new users -

Great for established companies upgrading from a previous ERP

Recommendations to others considering the product

The main cost in the number of users,

if you forsee that you will have a lot of users using Dynamics NAV directly - look at other products.

If you can use Navision for the accounting and stock + reports only - go for it,

What business problems are you solving with the product? What benefits have you realized?

Sales, stock, cash flow, looking into using the marketing addon - it looks very promising, a bit more complicated to start then it needs by in my oppinon

Dynamics NAV review by User
User
Validated Reviewer
Verified Current User
Review Source

"Not the best UI but it gets the job done"

What do you like best?

The tool is customize-able and we are able to capture the data we need related to our business processes

What do you dislike?

This is probably related to our on-premise solution but we have a terrible lag time. Our users frequently report that their system is not working for intervals of 5-10 minutes

What business problems are you solving with the product? What benefits have you realized?

We use NAV as a full ERP system from order entry, inventory control and accounting and billing reconciliation

Dynamics NAV review by User
User
Validated Reviewer
Verified Current User
Review Source

"NAV is not reliable "

What do you like best?

I like the information that can be pulled and put into an excel document.

What do you dislike?

I dislike this program. It constantly shuts down and I do not believe it translates well for sales.

Recommendations to others considering the product

Too hard to implement changes that work with what we sell- the p.roduct is too rigid

What business problems are you solving with the product? What benefits have you realized?

NAV has helped us to combine order entry, sales records, sales to date, and many other problems. The benefits are that you can use tools to measure sales peoples progress.

Dynamics NAV review by Nazrul Mizuar A.
Nazrul Mizuar A.
Validated Reviewer
Verified Current User
Review Source

"Slowness in loading"

What do you like best?

Easy to maintain the data and integration to other system

What do you dislike?

Slow in loading big data, hard to configure for complex requirment

Recommendations to others considering the product

No

What business problems are you solving with the product? What benefits have you realized?

When the data growth triple from what you plan, it will be an issue as the system will be more slow as huge data need to be process. planing need to be done when you start implement the solution.

Dynamics NAV review by User in Food & Beverages
User in Food & Beverages
Validated Reviewer
Verified Current User
Review Source

"If its set up, its great"

What do you like best?

The system is great if its built out completely. The ability to create report and pull data with dimensions is extremely helpful

What do you dislike?

Al of the canned reports require modification to get the information I need from the system.

What business problems are you solving with the product? What benefits have you realized?

I can see detailed sales by all my products and how the costs for the products we build tie in to everything.

Dynamics NAV review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Lots of functionality, not enough user knowledge"

What do you like best?

NAV had so much functionality! It was easy to customize to meet your business needs

What do you dislike?

Because it was so customizeable, it was hard to make sure that you understood all its capabilities. My company didn't provide NAV training, other than the basics, so new rollouts of additions made it difficult to adapt to

Recommendations to others considering the product

Make sure you have an IT team that is able to effectively communicate your needs to the software and educate the team on how to use them. NAV has so much potential, and I really feel like our team wasn't able to maximize those benefits.

What business problems are you solving with the product? What benefits have you realized?

We used it for orders, inventory management, communication with the warehouse, and production ordering.

Dynamics NAV review by Internal Consultant in Furniture
Internal Consultant in Furniture
Validated Reviewer
Review Source

"MS Nav is a pillar of our bussiness"

What do you like best?

It maintains all the sectors in our company on 3 various locations. Our warrhouse stock level is always correct from 2004. when we implemented Navision. It will be easy to upgrade for us to a new version in the end of this year. Nav 2016

What do you dislike?

Every change we want to make on our Nav ee have to pay a lot to a company that implemented it to us. It is expensive.

Recommendations to others considering the product

It costs a lot but I think it is a best ERP for a small or medium companies. You must put a lot of effort to make it exactly good for your company (make static reports, fields inside Nav) but we would not be so strong without Nav!

What business problems are you solving with the product? What benefits have you realized?

We solved every single problem that in the past we had to solve by hand! It maintains all of our business

Dynamics NAV review by Jerry P.
Jerry P.
Validated Reviewer
Verified Current User
Review Source

"In depth research and analysis for proposed ERP integration"

What do you like best?

Comprehensive. There's nothing it won't do.

What do you dislike?

The fact it is so comprehensive means it is particularly complex. You need experts to set this up correctly.

Recommendations to others considering the product

Not to be undertaken lightly. It is a powerful platform and it will do most anything but you need careful planning to setup and implement correctly.

What business problems are you solving with the product? What benefits have you realized?

We were looking at replacing a pile of legacy solutions with an integrated ERP

Dynamics NAV review by User
User
Validated Reviewer
Review Source

"Purchasing/logistics manager"

What do you like best?

It worked well with our requirements and we were able to customize it to our benefit . it allows me to leave comments on any PO's that relates to impact in production and sales... ability to begin / end a price increase or decrease and time frame ...

It is very user friendly....

What do you dislike?

It requires a third party vendor to make changes .

Recommendations to others considering the product

My current company now is thinking of switching to Microsoft nav. we are in process of reviewing and evaluating its features..

What business problems are you solving with the product? What benefits have you realized?

the reporting features by using Microsoft SQL w/ PDF files .

Dynamics NAV review by User in Consumer Electronics
User in Consumer Electronics
Validated Reviewer
Review Source

"Good product for certain types of companies"

What do you like best?

Easy to look up sales orders and posted invoices; Once you understand the system, it makes sense.

What do you dislike?

CRM system is not great; sometimes click path is not intuitive, reporting options for sales and operational numbers are not always the easiest to find. I typically have to export a few reports and create my own pivot table to see the information I want.

What business problems are you solving with the product? What benefits have you realized?

Its a good system for manufacturing companies who need a full workflow and work orders. There is a lot of tools to use that we probably aren't even using all of it.

Dynamics NAV review by User
User
Validated Reviewer
Verified Current User
Review Source

"Good Platform, Difficulty with Fulfillment"

What do you like best?

I like the ability to customize in NAV. The interface allows you to adjust size and display parameters.

What do you dislike?

I dislike the 'one source' fulfillment in this system. This causes our orders to take longer or source from somewhere that is much farther away, causing a delay for the customers we serve.

What business problems are you solving with the product? What benefits have you realized?

We use NAV to enter and track orders.

Dynamics NAV review by User in Luxury Goods & Jewelry
User in Luxury Goods & Jewelry
Validated Reviewer
Verified Current User
Review Source

"NAV is a desirable ERP for business"

What do you like best?

I've been using NAV for many years and it's a great all in one resource for business. It keeps our business highly organized and it's easy to use and navigate.

What do you dislike?

The reporting from NAV isn't the best. There is absolutely room for improvement in terms of analytics for the system.

What business problems are you solving with the product? What benefits have you realized?

We've been able to keep a very good database of customers thanks to NAV

Dynamics NAV review by User
User
Validated Reviewer
Verified Current User
Review Source

"Like all ERP systems, it's how you configure the system that counts"

What do you like best?

Windows based architecture. The menu on the left hand side is relatively intuitive.

What do you dislike?

Messy hierarchy. Items in the hierarchy appear multiple times. This is probably down to poor management

Recommendations to others considering the product

Make sure your data is clean before you import it

Make sure your configuration meets the needs of your business

Make sure your users are trained before you go-live

Project manage upgrades path regularly and from day 1 so that you don't get left behind from valuable updates

What business problems are you solving with the product? What benefits have you realized?

Inventory management issues

Dynamics NAV review by User
User
Validated Reviewer
Review Source

"Frustrating at best"

What do you like best?

The central availability of the database and synchronization with silverlight calendar.

What do you dislike?

Countless things. Freezing, crashing, and issues with finding items within the database. Erasing duplicates and duplicate quotes near impossible.

Recommendations to others considering the product

Improve responsiveness and bugs within the software. It is not effective at providing a painless user experience. When a quote is generated and needs to be amended it is nearly impossible to fix it. Additionally, when the database gets too large it is nearly impossible to operate it without crashing multiple times.

What business problems are you solving with the product? What benefits have you realized?

It offers a centralized solution for gathering data on quotes/sales, transactions, and management of data.

Dynamics NAV review by User
User
Validated Reviewer
Verified Current User
Review Source

"Very easy to use"

What do you like best?

The search feature makes what you're looking for easy to find.

What do you dislike?

I miss the report features that our old program used to have. Nav is more geared towards accounting reports then order management reports.

What business problems are you solving with the product? What benefits have you realized?

order processing for wine sales

Dynamics NAV review by Viola A.
Viola A.
Validated Reviewer
Review Source

"Microsoft NAV"

What do you like best?

ease of seeing ledger entries is a great feature

What do you dislike?

the clunky navigation and poor reporting

Recommendations to others considering the product

It's not as user friendly from an accounting perspective as AX.

What business problems are you solving with the product? What benefits have you realized?

manufacturing, servicing, sales, accounting are all under one app

Dynamics NAV review by User
User
Validated Reviewer
Verified Current User
Review Source

"User Friendly, Easy to use"

What do you like best?

The best part that it's simple, compact, and user-friendly. Even after 2-3 days of training, we could use NAV.

What do you dislike?

I currently don't have any dislikes, but am rather new to the software.

What business problems are you solving with the product? What benefits have you realized?

Has allowed our company to take on more of a live setting.

Dynamics NAV review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source

"NAV is the most comprehensive ERP solution available today"

What do you like best?

1. Has discrete modules for targeting every aspect of modern business (Financial, Manufacturing, Sales & Marketing, HR, Supply Chain, etc.)

2. Is easily customizable

3. Very quick to implement (esp. with the new Rapid start services)

4. Can be seamlessly integrated with other business solutions as well.

5. User-friendly interface, does not require intensive training.

6. Is a fit for all types of businesses (from start-ups to blue chips)

What do you dislike?

Finding a good Microsoft Dynamics NAV Partner is a difficult job; there are several partners and zeroing down upon the best one is very confusing at times.

Recommendations to others considering the product

A must buy ERP solution for businesses who are expecting/targeting steep growth in the near future

What business problems are you solving with the product? What benefits have you realized?

I am a Dynamics NAV Developer at MetaOption LLC, a premier Microsoft Gold Certified Company, based in Jersey City, NJ. We have been offering unrivaled Dynamics NAV services throughout US for over a decade, and have built ourselves a reputation of offering the finest NAV-based ERP solutions at the most economical prices.

Dynamics NAV review by User in Construction
User in Construction
Validated Reviewer
Verified Current User
Review Source

"Great platform"

What do you like best?

Solid transfer of quoting to sales orders. Smooth transition into special order purchase orders. Ability to add product configurators is huge to our business.

What do you dislike?

There is really nothing about this software that I dislike. I used Navision 20 years ago in another company and the transitions they have made have all bee positive

Recommendations to others considering the product

Do it.

What business problems are you solving with the product? What benefits have you realized?

Speed of doing business. Configuration of products.

Dynamics NAV review by User in Religious Institutions
User in Religious Institutions
Validated Reviewer
Verified Current User
Review Source

"Office manager"

What do you like best?

I like that all of my systems can now be done Electronically, and everything is stored digitally. No more paperwork!

What do you dislike?

I dislike that I often have to go to multiple screens to find the info I'm looking for.

What business problems are you solving with the product? What benefits have you realized?

Using it for processing purchase orders and tracking payments

Dynamics NAV review by Anthony (Tony) K.
Anthony (Tony) K.
Validated Reviewer
Review Source

"My experience with Microsoft Dynamics NAV"

What do you like best?

MS Dynamics is very user-friendly considering the other CRM products that are out there. it has got a good coverage in terms of customer engagement process.

MS Dynamics has a mobile app for Apple devices which is useful and easy to use.

What do you dislike?

The comercials could have been more affordable.

Recommendations to others considering the product

I recommend this software as it will help the users to work efficiently. Managers can check the performance based on numbers of reports generated by the software.

What business problems are you solving with the product? What benefits have you realized?

financial management, human resources management, manufacturing

Dynamics NAV review by User in Chemicals
User in Chemicals
Validated Reviewer
Verified Current User
Review Source

"NAV Review"

What do you like best?

NAV can do so very much. Once you have the basic of use you can accomplish a huge amount of work.

What do you dislike?

Lack of flexibility. Need for customizable training. Needs better safeguards to avoid errors. Need the ability to undo actions.

Recommendations to others considering the product

check very thoroughly to make sure it is what you need

What business problems are you solving with the product? What benefits have you realized?

I have seen an improvement in our accounting accountability.

Dynamics NAV review by Administrator in Supermarkets
Administrator in Supermarkets
Validated Reviewer
Verified Current User
Review Source

"Microsoft NAV"

What do you like best?

There are a ton of features available in NAV

What do you dislike?

although there are a ton of features in NAV they are not very intuitive and are mostly hidden.

What business problems are you solving with the product? What benefits have you realized?

We use NAV to manage our ERP and Accounting

Dynamics NAV review by User in Environmental Services
User in Environmental Services
Validated Reviewer
Review Source

"Present at company for transition to NAV, fairly simple"

What do you like best?

NAV was very easy for the staff to learn quite quickly. The simple design made everyone catch on and did not hinder day to day business much.

What do you dislike?

There were features missing from the cashiering side that would have been nice. Returns became a bit difficult.

Recommendations to others considering the product

Importing data from previous software easier would be the main suggestion.

What business problems are you solving with the product? What benefits have you realized?

Cashiering was the main use of NAV. The software was much more current than our previous software so this was a big change for us.

Dynamics NAV review by User in Computer & Network Security
User in Computer & Network Security
Validated Reviewer
Verified Current User
Review Source

"Intermediate Microsoft NAV review "

What do you like best?

Ease of use with time sheets/account approvals and access to perform basic functions

What do you dislike?

Still needs major upgrades on the backside end. It crashes often and minimal errors create problems for the the entire system.

What business problems are you solving with the product? What benefits have you realized?

Centralizing all of our company's accounting tools into one which is also the main benefit.

Dynamics NAV review by Administrator in Electrical/Electronic Manufacturing
Administrator in Electrical/Electronic Manufacturing
Validated Reviewer
Review Source

"Helpful tool that makes it easy for a medium sized business to operate"

What do you like best?

I like the fact that it is easy to use and work with.

It is a necessary tool used to input quotes and purchase orders. It allows for notes when needed and tracking orders and opportunities.

What do you dislike?

I dislike the fact that it is not rated higher because this tool is crucial for any business that needs an efficient ERP system and all of the misc options are crucial and amazing

Recommendations to others considering the product

Do it if you need a proper ERP system

What business problems are you solving with the product? What benefits have you realized?

Benefits of tracking the point of sale with ease and tracking orders are a breeze. I love this program and will recommend it to anyone

Dynamics NAV review by Administrator in Computer Hardware
Administrator in Computer Hardware
Validated Reviewer
Verified Current User
Review Source

"Very powerful but difficult to implement"

What do you like best?

The product is highly customizable with multiple add one and functionality.

What do you dislike?

It's very hard to customise, Microsoft support is lacking.

What business problems are you solving with the product? What benefits have you realized?

We needed a better product to manage projects and then the long term support of those projects including billing. It's okay as an project manager, but better as a billing system.

Dynamics NAV review by Jaime P.
Jaime P.
Validated Reviewer
Verified Current User
Review Source

"Intuitive System for Payable and Vendor Entry"

What do you like best?

How customizable the software is - Intuitive for trouble shooting

What do you dislike?

When error messages come up they can be ambiguous.

What business problems are you solving with the product? What benefits have you realized?

I am able to cut my time in more than half when entering payables. Time saver overall

Dynamics NAV review by User in Financial Services
User in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Microsoft Navision"

What do you like best?

The CRM is easy enough to use and picking up the functionality seems natural. The data seems laid out in a format that's easy enough to read and interpret, and information location is quick and easy.

What do you dislike?

While this could be an internal set up issue, the system seems incredibly sluggish and buggy. Random functionality seems to stop working at times for no reason, and the system is always slow to process each command or request.

Recommendations to others considering the product

Ensure that you evaluate the service the system provides and the environment the data will reside in before choosing. I really haven't used a lot of the functionality that is available to the system, so I can't speak about the benefit or usefulness of other functions outside of billing.

What business problems are you solving with the product? What benefits have you realized?

Navision houses the invoicing for our company, allowing both Finance and Relationship Management to work at the same level of understanding with regards to client billing and renewal which helps to ensure that client status and data is synchronized and teams can work effectively together.

Dynamics NAV review by Ronald S.
Ronald S.
Validated Reviewer
Verified Current User
Review Source

"Great software"

What do you like best?

So many options for customization allows for virtually anything

What do you dislike?

It can take a while to customize as there are so many features

Recommendations to others considering the product

Great product

What business problems are you solving with the product? What benefits have you realized?

Managing my companies assets, finances, production, & warehousing

Dynamics NAV review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Dynamics Nav User review"

What do you like best?

Easy to navigate interface and subsequent sales categories.

What do you dislike?

I dislike how discombobulated the view can be when I have a ton of accounts on the interface page.

What business problems are you solving with the product? What benefits have you realized?

I am using to manage my pipeline. It gives my manager easy access to the views for my pipeline.

Dynamics NAV review by Karen M.
Karen M.
Validated Reviewer
Review Source

"Good experience overall"

What do you like best?

It's a full system.

The page layout is clear.

What do you dislike?

Could require a lot of training on the system

Recommendations to others considering the product

Need technical support

What business problems are you solving with the product? What benefits have you realized?

Help manage enterprise resources

Dynamics NAV review by User in Consumer Electronics
User in Consumer Electronics
Validated Reviewer
Review Source

"Entry Level ERP System that Easily Integrates with Office Suite"

What do you like best?

The system easily integrates with other office suite products and reduces the need to acquire software from multiple companies.

What do you dislike?

Clunky and sometimes slow to update makes this software inferior to the competition.

Recommendations to others considering the product

Great option to get up and running quickly but not as effective as other programs for the long term.

What business problems are you solving with the product? What benefits have you realized?

We are able to more effectively share inventory levels throughout the organization with one office subscription.

Dynamics NAV review by User in Consumer Goods
User in Consumer Goods
Validated Reviewer
Review Source

"I used NAV for Purchasing"

What do you like best?

Fairly simple software to use. I also liked that we could quickly use hotkeys and navigate the entire program via the keyboard.

What do you dislike?

Some of the processes seem redundant. The way we updated PO's was a little tedious

What business problems are you solving with the product? What benefits have you realized?

We used it for a variety of business functions, but personally I used it for purchase orders. It was nice to be able to easily create POs and transfer inventory between locations.

Dynamics NAV review by Sean B.
Sean B.
Validated Reviewer
Review Source

"Dynamic"

What do you like best?

The interface. Its extremly easy to use.

What do you dislike?

I think dynamics is one of the best CRMs on the market

What business problems are you solving with the product? What benefits have you realized?

Keeping track of our sales team comission

Dynamics NAV review by User in Mechanical or Industrial Engineering
User in Mechanical or Industrial Engineering
Validated Reviewer
Review Source

"Microsoft Nav"

What do you like best?

It's a Microsoft windows based system, so it's relatively easy to use from that standpoint.

What do you dislike?

Still some CRM kinks to be worked out. Actively using it more to better understand it. Better 'quote to email' system would be nice.

Recommendations to others considering the product

Easy to use on the windows based system. Keeps everything in one spot.

What business problems are you solving with the product? What benefits have you realized?

NAV currently is our ERP and quoting system. It keeps everything in one spot.

Dynamics NAV review by Internal Consultant in Consumer Electronics
Internal Consultant in Consumer Electronics
Validated Reviewer
Verified Current User
Review Source

"Good ERP"

What do you like best?

The accesibility to the data, with other devices via webservices

What do you dislike?

The licensing system, and the role setup

Recommendations to others considering the product

Its definitely a great product

What business problems are you solving with the product? What benefits have you realized?

Warehouse control, financial control, basically the company control

Dynamics NAV review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Great software for any company"

What do you like best?

Userfriendly system easily manage the tasks,easily adjustable to any type of business,easiy implementation and learn the features quickly

What do you dislike?

Inbuild report view not much good view, no instance responce from the support team,may more additional features can be added

What business problems are you solving with the product? What benefits have you realized?

It helps me in my sales process keep tracking and planning my sales strategies

Dynamics NAV review by Consultant in Financial Services
Consultant in Financial Services
Validated Reviewer
Review Source

"Excellent for Client Management "

What do you like best?

There are so many different portals and functions form workflow management to client management to data sort.

What do you dislike?

There are so many functions that sometimes it seems overwhelming the amount of things it does!

Recommendations to others considering the product

Take some time to get to know the different portals and areas. There is alot!

What business problems are you solving with the product? What benefits have you realized?

Client Management, Data Sort, Workflow Management

Dynamics NAV review by User in Outsourcing/Offshoring
User in Outsourcing/Offshoring
Validated Reviewer
Verified Current User
Review Source

"New User"

What do you like best?

I like the easy of looking up information and customization whether that be customers, items or history.

What do you dislike?

The hierarchy of digging for data is somewhat time consuming when you are new to the product.

What business problems are you solving with the product? What benefits have you realized?

NAV is system of recording keeping for customers and orders. It allows us to have it in one streamlined place even with many sales reps.

Dynamics NAV review by User in Mechanical or Industrial Engineering
User in Mechanical or Industrial Engineering
Validated Reviewer
Review Source

"Navision"

What do you like best?

Navision makes job management easy. Its very comprehensive and keeps all relative content easily within reach.

What do you dislike?

Sometimes it is hard to know where to look for things in NAV.

What business problems are you solving with the product? What benefits have you realized?

All job content is easily stored in one place that is accessible to everyone.

Dynamics NAV review by User
User
Validated Reviewer
Review Source

"Navision "

What do you like best?

It’s contains a lot of different layers and provides great way of categorising the data

What do you dislike?

The version we use is very old and doesn’t always work with other software

Recommendations to others considering the product

Take a lot of practise to fully understand the system

What business problems are you solving with the product? What benefits have you realized?

Helps keeping everything structured

Dynamics NAV review by User
User
Validated Reviewer
Review Source

"Microsoft Dynamics"

What do you like best?

I like the versalitly of the tool. We can use it to track hours but also to track work done all in one place.

What do you dislike?

As every software that deals with large amounts of data, it can sometimes run slow or even time out.

What business problems are you solving with the product? What benefits have you realized?

Track work performed and how long it took to perform.

Dynamics NAV review by User in Consumer Goods
User in Consumer Goods
Validated Reviewer
Review Source

"Sales tool"

What do you like best?

We used it for accounting to check sales and store data. We overtly used it not for it's intended it purpose.

What do you dislike?

It was clunky and as was the interface.

Recommendations to others considering the product

Use it for accounting, not sales!

What business problems are you solving with the product? What benefits have you realized?

Data holder for business basic information. It was not a slow system, that was a pro.

Dynamics NAV review by User in Retail
User in Retail
Validated Reviewer
Review Source

"Navision Review"

What do you like best?

It has everything a business needs to keep track of their accounting and book keeping. It also is easy to use.

What do you dislike?

The design is a bit outdated, with an old look and not much room for user customization.

What business problems are you solving with the product? What benefits have you realized?

Bookkeeping, Accounts Payable, and Accounts Receivable organization.

Dynamics NAV review by User in Broadcast Media
User in Broadcast Media
Validated Reviewer
Review Source

"Financial clarity"

What do you like best?

While I don't use NAV EWA as much as I used to, I really like the interface and easy to follow flows offered.

What do you dislike?

There is nothing that I encountered that I disliked.

What business problems are you solving with the product? What benefits have you realized?

Clarity for AP/AR as it related to the project that I am part of.

Dynamics NAV review by User in Insurance
User in Insurance
Validated Reviewer
Review Source

"I have had good experience with the product "

What do you like best?

I like that it organizes all my client information.

What do you dislike?

It is very slow sometimes for me, and it isn't as user friendly as i would hope

What business problems are you solving with the product? What benefits have you realized?

I have noticed benefit with the way my client information is organized. I can search certain avenues and it sorts information, which is nice.

Dynamics NAV review by User in Oil & Energy
User in Oil & Energy
Validated Reviewer
Review Source

"NAV Review"

What do you like best?

Simple, easy to automate, has no problem handling network traffic

What do you dislike?

Hard to learn at first, easy to make mistakes

Recommendations to others considering the product

Solid system, very reliable

What business problems are you solving with the product? What benefits have you realized?

Asset management is easy, also very easy to connect to other databases for automation purposes

Dynamics NAV review by Crystal A.
Crystal A.
Validated Reviewer
Review Source

"Tailored to Fit Your Needs"

What do you like best?

Microsoft NAV is not an out-of-the-box product made to fit a every type of business. You need to have a direction and strategy of what you need in an ERP, and Microsoft NAV can deliver it. It can be tailored to meet your specific business needs for accounting, reporting, order management, and thru the implementation of ISV - retail, pos, and ecommerce. The ERP package we utilized prior to our switch was an "out-of-the-box" software package, and we fit our business into the box. In order for our company to grow we found value in an ERP that could be leverage to grow with us.

What do you dislike?

No major issues with NAV.

Recommendations to others considering the product

It is so customizable, and needs to be tailored for your business, that depending on your organization, an implementation could fail under a lack of leadership or strong project management. It is important to get all company departments to buy in to the ERP package for a successful implementation.

Dynamics NAV review by User in Facilities Services
User in Facilities Services
Validated Reviewer
Review Source

"Exceptional"

What do you like best?

What I like best is the ease of switching from one account to the next. I also like the fact that you can filter many different categories in order to narrow your search down to exactly what you are looking for.

What do you dislike?

What I dislike about the soft ware is the fact that there is no filter for specific account types. Such as all gyms in the area.

What business problems are you solving with the product? What benefits have you realized?

I'm not sure.

Dynamics NAV review by User in Retail
User in Retail
Validated Reviewer
Review Source

"Easy simple program for a retail business"

What do you like best?

The program is fairly simple to use and capable of executing multiple tasks while dealing in retail business and product handling

What do you dislike?

Outdated design, low support on previous operating systems

What business problems are you solving with the product? What benefits have you realized?

Adjusting stock in retail business

Dynamics NAV review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Great program"

What do you like best?

What I like most is that it is easy to use and navigate.

What do you dislike?

I would like to be able to open a new screen without having to remember to fully save previous screen

What business problems are you solving with the product? What benefits have you realized?

Intergration to other programming.

Dynamics NAV review by Administrator in Sports
Administrator in Sports
Validated Reviewer
Review Source

"Dynamics CRM Review"

What do you like best?

Dynamics is a very easy to work with and caters to just about everything we need.

What do you dislike?

There was no negative aspects of this software that we interacted with.

What business problems are you solving with the product? What benefits have you realized?

Managing and tracking all work actions within dynamics has been great

Dynamics NAV review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Interesting tool, not a fan"

What do you like best?

I liked that it enabled me to do reporting on my data

What do you dislike?

I dislike the ease of use, I think that is is more difficult than its competitors

What business problems are you solving with the product? What benefits have you realized?

We are using it company wide to help sales processes

Dynamics NAV review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Gets the job done but janky"

What do you like best?

Gets the job done, filtering options, saved views.

What do you dislike?

Slow. Unstable at times. All data is automatically editable! You can screw things up without realizing by complete accident.

What business problems are you solving with the product? What benefits have you realized?

ERP solution. It gets the job done but leaves much to be desired.

Dynamics NAV review by User in Government Administration
User in Government Administration
Validated Reviewer
Review Source

"great tool"

What do you like best?

you can run you entire business in the cloud.

What do you dislike?

Sometimes it can be confusing having all those apps

What business problems are you solving with the product? What benefits have you realized?

it has been used to engage more with customers, and customize programs based on their needs.

Dynamics NAV review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source

"The best ERP"

What do you like best?

Simple and easy to work to accomplish your task

What do you dislike?

Some functionalities are missing those are essential for business

Recommendations to others considering the product

The best ERP choice for SME sector

What business problems are you solving with the product? What benefits have you realized?

Core ERP application used across the business

Dynamics NAV review by Administrator in Accounting
Administrator in Accounting
Validated Reviewer
Verified Current User
Review Source

"National Director of Financial Reporting"

What do you like best?

The automation and ease of functionality between user sites

What do you dislike?

Reporting is not that good, we use Jet Reporting which is great

Recommendations to others considering the product

Make sure you do research on your partner.

What business problems are you solving with the product? What benefits have you realized?

Standard financial reporting tool for all of US

Dynamics NAV review by User
User
Validated Reviewer
Review Source

"Good"

What do you like best?

The system is good and has the capability of being customized per the customer needs.

What do you dislike?

Thatvsome customization turns off the built in feature.

What business problems are you solving with the product? What benefits have you realized?

Using as msin system for the company business

Dynamics NAV review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Best ERP Solution for mid size business "

What do you like best?

Easy to use interface, wide range of options as per the industry, easy customisable,

What do you dislike?

Missing integration with latest technology

What business problems are you solving with the product? What benefits have you realized?

Compnay Finance, Inventory, Purchase and Sales and Warehousing

Dynamics NAV review by Administrator in Apparel & Fashion
Administrator in Apparel & Fashion
Validated Reviewer
Review Source

"Very easy to use"

What do you like best?

Could not recommend this enough. Had all the features i needed to do business

What do you dislike?

There was little i disliked, could be app friendly

What business problems are you solving with the product? What benefits have you realized?

had it all in one place

Dynamics NAV review by User in Retail
User in Retail
Validated Reviewer
Review Source

"Wonderful!"

What do you like best?

How easy it is to use, not complicated and very to the point and helps with workflow

What do you dislike?

Could crash sometimes, could be slow or freeze

What business problems are you solving with the product? What benefits have you realized?

helps with organization

Kate from G2 Crowd

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* We monitor all Microsoft Dynamics NAV reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.