What do you like best?
It expanded up 07 in the right ways without creating more problems, and was easily integrated without having to pay for unnecessary upgrades since my office was already on 07.
What do you dislike?
If we had been new to it, it's a bit costly to set up from scratch. It's several thousand dollars for new integration. But in saying that it's worth it and a necessity for a modern business..
Recommendations to others considering the product
Even though it's pricey, you'll be thankful you got it, and if you'd be going from just upgrading you have no reason not to.
What business problems are you solving with the product? What benefits have you realized?
It keeps my business connected to each other and the web in a streamlined coordinated way. It just works for us.