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Microsoft System Center

4.1
(324)

Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service.

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Microsoft System Center Reviews

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Microsoft review by Isaac C.
Isaac C.
Validated Reviewer
Verified Current User
Review Source

"Hardware and software monitoring"

What do you like best?

It is a very broad product, where you can configure it to suit your needs, in my specific case it is used to monitor hardware and software implementation of virtual machines in CITRIX. However as mentioned, it is one of Microsoft's bets in management and is divided into many other options.

What do you dislike?

I use it according to programming by the engineer who designed the product's visualization, I do not install it, I'm just a user of the tool for a specific purpose. The access that I have, the data that I obtain, are precise, for the system that I require. I do not see cons in this software at the moment. APM.

Recommendations to others considering the product

It is a very broad tool with many options. No doubt you will find the right use.

What business problems are you solving with the product? What benefits have you realized?

We are monitoring a central system of virtual machines in CITRIX, obtaining in real time the data of the servers, services and equipment of final clients.

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Microsoft review by Divya V.
Divya V.
Validated Reviewer
Verified Current User
Review Source

"MSC Honest Review"

What do you like best?

It is more reliable and robust as compared to the current toolset we use. Logging from the tool gives a clear idea of the issue when they arise. Its a Microsoft product and we are largely a Windows environment so we expect to see very few compatibility issues. It is easier to find troubleshooting information on technology forums due to the large user base. The email system is by far the most useful of the Microsoft System Center. It's easy to link calendars, send emails, set signatures, set out of office notifications and more. All businesses should have this feature.

What do you dislike?

The tools are very comprehensive and deliver as promised, but lacks better integration with cloud environments, which Microsoft is addressing by building new services as silos alongside the traditional System Center. I personally don't like this for hybrid deployments, and they need to polish those tools to be part of SC. There isn't much to dislike yet because we just rolled it out not to long ago. If at anything, it would be very small dislikes such as set of commands for hosts within SCCM.

Recommendations to others considering the product

Takes time to learn but is useful once you do.

What business problems are you solving with the product? What benefits have you realized?

OS Deployments, application deployment, patching, AV. Communication and scheduling. I find the scheduling assistant feature on the calendar very useful when scheduling meetings with a large group. Device Software management is always a problem but this makes it easier. It is an all purpose inventory tool ; Being Microsoft it integrates easily

What Application Performance Monitoring (APM) solution do you use?

Thanks for letting us know!
Microsoft review by Stever Jose G.
Stever Jose G.
Validated Reviewer
Review Source

"the easiest way to manage the platform to update, monitor and solve events."

What do you like best?

When we decided to implement Microsoft syntem center we had excellent results for decision making in what was the hardware update of the users and upgrade of some servers. not only allowed us to monitor and solve problems of server onpremises, but also in the virtual one agent is intalo and keeps the reports up to date.

one functionality is to be able to manage the desktop computer park that we have from different suppliers creating a single image of the operating system and being able to deploy only one in different models and then assemble the driver packages for each model separately. carry out project of update of operating system and change of stations was very simple.

was adapted in line to implement under ITIL standards

The processes of pachmanagement were greatly improved since it could be done very simply.

the problem resolution times were considerably improved thanks to the knowledge base and the inventory of applications running on the machine, we can solve problems quickly.

In the pages of the manufacturer there are always available tutorials and manuals of use and new functionalities

What do you dislike?

In my opinion I do not see disadvantages of the solution, the cost may be a little high if it is a small company.

Recommendations to others considering the product

if they are animated, ask your supplier for a test of the product and thus they can exploit the functionalities in this way to evaluate which tools of the system center package are necessary for you.

What business problems are you solving with the product? What benefits have you realized?

the problems that helped us to solve was to have available an inventory in real time, help us to make decisions to update the platform and be able to proactively present the alerts and behaviors observed in the monitoring of the platform

Microsoft review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"If only SCUP - no, wait, actual third-party software update content - were fully integrated!"

What do you like best?

I do like the addition in CB 1802 of "Install Behavior", which saves me having to script an install or use a task sequence in order to preemptively kill processes with as little disruption to the user as possible so that the install will not fail.

I also would be up all night two weekends of the month if not for the option to schedule both availability and deadline for my server updates, however I'm clearly not doing it correctly, as I still end up with servers three days later that never got around to downloading the updates, with no obvious cause, other than that the client just didn't do it, but I digress.

What do you dislike?

I dislike that in order to specify that in installation take place upon logon or logoff I have to create a task sequence for my application or program. Why that logic cannot be or has not been integrated into the most commonly used features for software deployment, I cannot imagine.

HOWEVER, that inconvenience pales in comparison to the massive recurring headache of 3rd party patching. Even SCUP and SolarWinds PM give me only the exoskeleton for the updates most needed because of their vulnerability to exploit: Java and Flash Player. As I was fighting this battle a year ago, we still had a valid Altiris Patch Management subscription, and I went back to it as quickly as I had left it, for that reason alone. While I understand to an extent Adobe's rationale in refusing to publish updates to 3rd party catalogs, Altiris managed to have an employee do all the steps I have to complete every month and make the msi and exe available for all flavors, Java, too, and save me those steps. I don't know what kind of agreement exists there that affords Altiris, and apparently no one else, the option of providing the complete catalog content for those two troublemakers, but it's worth its weight in gold.

I would be remiss if I didn't mention that assuming an hour for a reboot borders on ridiculous and often exceeds my maintenance window, but I have thus far heeded Microsoft's warnings to not fiddle with that. The same goes for deadline randomization; if the pre-release phased deployment feature makes it into production, my understanding is that it will, in a sense, replace deadline randomization, but, my employer being a federal agency, 'pre-release' and 'beta' are bad words. I'm not allowed to take advantage of those features yet.

Recommendations to others considering the product

SCCM is great for imaging, application deployment, and reporting. If you are wanting a patch management solution, you should know that Microsoft will not provide you with content for Adobe product updates or Java updates. I believe there are a couple others. I would recommend keeping a finger on the pulse of current branch development, as 3rd party patching is just about the biggest sore spot for admins, as acknowledged by Microsoft. Whether there exists a solution other than Symantec Patch Manager that still provides admins with all content necessary to deploy updates, I don't know, but there is pain ahead, if this will be your patching solution.

What business problems are you solving with the product? What benefits have you realized?

I have relied heavily on SCCM to distribute patches from both the present and years ago in order to remediate vulnerabilities that are in violation of the risk acceptance policy, the responsibility for which I have been given because I managed to have some success with it last year. No good deed goes unpunished. That is in addition to regular monthly patching, which has been done solely with SCCM since December 2017. Reporting on patch penetration is definitely simpler with a single patch management solution, however the inability to incorporate my 3rd party updates into a SUG keeps me running multiple SCCM reports for now.

Microsoft review by Samuel P.
Samuel P.
Validated Reviewer
Review Source

"It is a fantastic and incredible tool for the administration of computers and servers"

What do you like best?

Pros: - It can be unified with Active Directory and DHCP to locate any computer that is connected to the network.

- You can deploy Windows desktop and Windows server updates automatically or manually.

- You can implement any application or shortcut.

- Most impressive is the ease with which you can implement operating systems through the network.

- When you deploy an application, update or operating system, you can easily see the progress of the implementation.

- Has a wide range of created reports.

- Can generate Querys according to the need of the company.

- SCCM has its own remote connection system that provides great help at the time of remote technical support.

- You can set up an "SCCM server" or a "distribution point" in each location you need to avoid bandwidth consumption.

- It has a great security to establish the differences between the roles of the different areas of the company that require the use of the tool.

- You can use the LOG as they are very useful.

What do you dislike?

Cons: - Microsoft System Center is a very expensive tool

- It requires many pre requisites for the installation of the SCCM in a server.

- The set-up requires many hours of work so that SCCM is 100% configured

- The creation of additional reports is very complicated.

- Generating Querys in SCCM does not have much documentation and is really difficult.

- You really need to do a course to be able to use the tool.

- Many errors of the tool are basic and do not show details.

- It is complicated to verify the installation of Windows updates

What business problems are you solving with the product? What benefits have you realized?

: I feel that being a Microsoft product it is easier to integrate and maintain.

It is a complete package for maintaining OS, patching, security, apps, and images. Server and Workstations.

We have had few issues since setup. and I would recommend this even with a few drawbacks.

Microsoft review by Adam N.
Adam N.
Validated Reviewer
Verified Current User
Review Source

"Excellent for patch/software distrobution"

What do you like best?

Imaging, remote imaging, patch management, program management, remote desktop client built in, collection management.

What do you dislike?

We normally have to use right click tools addon's in order to more easily add workstations or groups to certain collections instead of taking more time to add them through a more in depth menu. So overall, may just needs a bit more simplicity in that aspect.

Recommendations to others considering the product

If you have a rather large amount of assets you may very well look into this software, it has saved us so many headaches and made it much more easier to keep track of assets and verify if all of them are in compliance with our most current settings.

What business problems are you solving with the product? What benefits have you realized?

Imaging, remote imaging, patch management, program management, remote desktop client built in, collection management.

Microsoft review by Juan Carlos M.
Juan Carlos M.
Validated Reviewer
Verified Current User
Review Source

"Microsoft System Center"

What do you like best?

La Interface de la herramienta utilizada. Mucho mejor las nuevas versiones que la anterior. Aparece todo mucho mas claro y a primera vista. En otras versiones anteriores de sccm no podias implementar tus propios scripts.

What do you dislike?

Lo que me disgusta un poco es que en la consola no se pueda elegir en otros idiomas a parte del ingles. Estaría bien que fuera multilenguaje.

Recommendations to others considering the product

Buena Herramienta. 100 % recomendable

What business problems are you solving with the product? What benefits have you realized?

El 100% del trabajo diario de mi departamento se resuelve con Microsoft system Center. Los beneficios al utlizar la herramienta son satisfactorios ya que lo utilizamos en los diferentes clientes que tenemos en cartera.

Microsoft review by Jared F.
Jared F.
Validated Reviewer
Verified Current User
Review Source

"Great for large scale management, but can have delays. "

What do you like best?

It makes it very easy to manage and deploy multiple software packages and updates on a large scale. It’s very easy to use as well. It can cut down the time and effort involved in pushing multiple applications and updates to one or many devices at once and mostly automated.

What do you dislike?

Server / client re-sync can be slow to update when removing collections/application, and sometimes slow to deploy as well. Also, if a package fails to install, it can be a pain to get it working.

What business problems are you solving with the product? What benefits have you realized?

Drastically reducing the time required to deploy software packages and updates on a large scale enterprise environment.

Microsoft review by Johnathon P.
Johnathon P.
Validated Reviewer
Review Source

"Great software "

What do you like best?

So many things that this suite can do. The System Center Advisor makes it seamless and simple Sass service management. Its Configuration Manager contains patches for deployment as well as server management and configuration. I like how their Orchestrator and Service Manager works. The functionality seen this section contains tools that can easily be integrated for streaming workflow.

What do you dislike?

Configurations and deployments can be done easy. Thing is, operations and service know-how is required. If you're a professional working in IT, it'll take some time to get a complete grasp of its services and private cloud.

What business problems are you solving with the product? What benefits have you realized?

Finally being over and done when it comes to an on-premis data center's intricacies and costs. This was big problem when migrating business to a private space. While there's clearly a benefit in operations and services, they tend to come with financial and security risks. The System Center has a wide range of services and feastures that makes business processes manageable. Its automation level guarantees deployment in a single click.

Microsoft review by Andrea B.
Andrea B.
Validated Reviewer
Review Source

"Deploy, Update and Manage"

What do you like best?

This product is great, allows you to install, update and manage system and software installed on a large number of servers or PCs and it have many feature like the reporting tool that permit u to create many queries and export inExcel for easy manipulation of data.

In short, this product is so powerful and makes IT management much easier and faster

What do you dislike?

It was hard to undesrstand and setup at the first time and u need to study much first to know well all features.

Sometimes the changes sent on the devices seem to be correctly installed on the panel/dashboard but not really on the device

Recommendations to others considering the product

i think Microsoft System Center is useful for company has its own IT department with a big amount of devices

What business problems are you solving with the product? What benefits have you realized?

i used this product in an environment almost totally with servers with windows operating system from 2008 upwards to schedule microsoft update in certain times on big amount of servers and pc

Microsoft review by Industry Analyst / Tech Writer in Government Administration
Industry Analyst / Tech Writer in Government Administration
Validated Reviewer
Verified Current User
Review Source

"Great for a Growing, Mid-level Comapany"

What do you like best?

Everything is centralized. I don't have to poke around and spend 20 minutes searching for an application. It has made a huge difference in how agile I can be when multitasking.

What do you dislike?

There are some limitation with what we are able to do as far as tracking data for required daily and monthly reports. We have to use a separate software to do the actual reporting.

Recommendations to others considering the product

Make sure that you are aware of everything that is available. We spent a lot of time trying to find solutions outside of MSC without realizing that there was already an application available.

What business problems are you solving with the product? What benefits have you realized?

As I mentioned above, the fact that everything is centralized is a huge advantage. Previously, we had a very disjointed organization of tolls, and with MSC my productivity has increased, which means I get more time to focus on the tasks at hand.

Microsoft review by Laurry P.
Laurry P.
Validated Reviewer
Review Source

"Parfait "

What do you like best?

Sa vistesse et sa facilité d'utilisation, tout les problèmes sont ici tres souvent résolu. Mqoi je ne peut pas m en paindre un bon jeu d outil avec des vrais services dans l informatique il est un environnement Windows, donc ma société et moi attendons à voir très peu de problèmes de compatibilité car cette distribution est compatible avec tout les produit on as besoins

What do you dislike?

Rien sauf peut etre le un jour une erreur suite a une mauvakse connection internet mérite une meilleur incorporation au niveau du cloud

Recommendations to others considering the product

Pratique est conçu pour fonctionner apres avoir un peut etudier le système

What business problems are you solving with the product? What benefits have you realized?

A permis une gestion parfairte trouve la fonctionnalité d'assistant de planification sur le calendrier très utile lors de la planification des réunions avec mon groupe. La gestion des logiciels est quelquefois qun problème, mais cela facilite la tâche. C'est un outil d'inventaire polyvalent; mais comme tous logiciel Microsoft, il s'intègre facilement

Microsoft review by Brent O.
Brent O.
Validated Reviewer
Review Source

"System Center Configuration Manager"

What do you like best?

Excellent for application deployment, patch management and hardware/software inventory. This can also do some good health and configuration checks as well as virtualized applications. SCCM is a great tool for remote management. Reports are also useful and can be customized and automated. Works great with WIndows but you need to be sure to update as new versions of Windows 10 come out this is something that administrators will need to pay attention too.

What do you dislike?

Doesn't work well on Macs, can be confusing on offerings with cloud based or on premise versions. Patching can be a bit tedious and there are some limitations with powershell and configuration items. External use can also be a bit tricky.

Recommendations to others considering the product

There are other products out there but for Windows I find this to be really solid.

What business problems are you solving with the product? What benefits have you realized?

It helps me to know when things gets deployed. The visibility I have on installations and inventory is great for Windows devices. It integrates well and does not seem to be very resource intensive. This application saves time and physical resources. It scales up well but might not be necessary for small companies with maybe one location. I prefer this to be used when you have several offices.

Microsoft review by Administrator in Construction
Administrator in Construction
Validated Reviewer
Verified Current User
Review Source

"SCCM has made it possible to shorten our image time from almost a week down to an hr. "

What do you like best?

I like that SCCM is widely used by the IT community. Most issues or problems you could run into has already been solved by someone else in the community due to it being used by so many companies and people. It has a very large community of friendly, helpful, and very knowledgeable folks.

What do you dislike?

There isn't much to dislike about SCCM. Its very large, and you can do just about anything you need in your environment as far as management of Devices goes.

Recommendations to others considering the product

Learn as much as you can before you start using it. Research as much as you can about do's and dont's. You can dig a very deep hole pretty quickly.

What business problems are you solving with the product? What benefits have you realized?

Time and effort spent in managed images, applications, configuration settings have been cut in half if not more. We spend far less time building computers and installing applications. We can now spend more of our time doing actual IT functions

Microsoft review by Javier L.
Javier L.
Validated Reviewer
Review Source

"Bajo control"

What do you like best?

Software empresarial para control del parque de equipos de usuario y servidores muy completo. Se pueden obtener inventarios de software y hardware en un intervalo definido, distribuir aplicaciones, updates de Microsoft y controlar políticas de acceso tanto a dispositivos Windows como móviles.

What do you dislike?

Las últimas versiones están teniendo actualizaciones cada pocos meses, lo que hace difícil siempre estar a la última versión y aprovechar las características que se incorporan con las últimas versiones.

Recommendations to others considering the product

Producto completo dentro de la suite Systems Center para la administración completa del parque de equipos y servidores de una empresa.

What business problems are you solving with the product? What benefits have you realized?

Inventario completo de todo el parque de equipos informáticos (móvil, PC, Servidor), posibilidad de establecer políticas de acceso y mantener al día en actualizaciones todos los dispositivos Windows, así como todo el software homologado en los PCs de la infraestructura.

Microsoft review by Michael Angelo I.
Michael Angelo I.
Validated Reviewer
Review Source

"Automation in Enterprise server management"

What do you like best?

It helps us on automation for our virtualized data center and the cloud, both private and public. Easy administration and deployment, rolling the installation can suit any business design or architecture setup, common tasks can be done by multiple options, management-wise there are a lot of policy template that can be used and in reporting there are pre-defined reports or you can custom a report.

What do you dislike?

For those who will try Microsoft Systems Center for the first time, I recommend reading the white papers and administration guide. Microsoft offers a lot of tutorials how to use this tool. Just be careful about deployment and setup, plan the design to avoid making some common mistakes that could be costly in the long run.

Recommendations to others considering the product

Great product able to monitor services, tools and applications. Microsoft Windows, VMWare, HP and critical application environments.

What business problems are you solving with the product? What benefits have you realized?

Infrasture Provisioning, Automation and self-service, Infrastured and workload monitoring.

Microsoft review by Internal Consultant in Primary/Secondary Education
Internal Consultant in Primary/Secondary Education
Validated Reviewer
Verified Current User
Review Source

"Setting up a secure LAN"

What do you like best?

How easy it is to secure a LAN, it is user friendly and easy on the process of securing the network and assigning tasks.

What do you dislike?

Time consuming in the process of creating containers according to groups and departments. The 2007 version was difficult to complete task's as I assigned them. Errors were almost occuring all the time. Eventually the errors were corrected with trial and error.

Recommendations to others considering the product

Getting the latest version would be best, using the older system has some quirks.

What business problems are you solving with the product? What benefits have you realized?

Virtual machines set up and maintaining day to day business problems like preventing malware attacks, and the time it takes to resolve them. Updating the virus database daily was the resolution to correcting the oversight of detecting the intrusions of malware attacks.

Attention: I altered the upload to protect client information.

Microsoft review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"SCCM is the jack of all trades!"

What do you like best?

I use this software daily. I use the Config Manager part of System Center. Helps me manage our equipment with fewer people and can keep all our PC's up-to-date on patching. I also love the fact that I can upgrade PC's to Windows 10 as we are moving from Windows 7 to 10.

What do you dislike?

SCCM is a huge learning curve. I would recommend anyone who wants to use it, buy a book or 2 on how to operate it. It takes a lot of time to fully understand what this software can do. But trust me, it is worth it!

Recommendations to others considering the product

If you are looking for an all in one software, seriously consider using System Center. I am also looking into implementing other parts of System Center as well.

What business problems are you solving with the product? What benefits have you realized?

Patching, imaging, upgrades to newer versions of Windows 10, Surface Pro drivers.

Microsoft review by Long N.
Long N.
Validated Reviewer
Verified Current User
Review Source

"Microsoft System Center 2012 R2"

What do you like best?

Microsoft System Center 2012 R2 is a must have tool for any IT support personnel. The most useful feature among the many is the ability to create application packages and push them to machines. You can use Microsoft System Center 2012 R2 to push Windows Updates even. The feature I find I use the most day-to-day is the reporting tool. I create many queries and export to Excel for easy manipulation of data.

What do you dislike?

There is not much to not like about Microsoft System Center 2012 R2. There are so many things that can be done with it. I have barely scratched the surface and I've been using it for more then 5 years.

Recommendations to others considering the product

No doubt your organization should be using it, if you organization is Windows based.

What business problems are you solving with the product? What benefits have you realized?

Microsoft System Center 2012 R2 allows our organization to administer computers all across the country as long as they are connected to the internet and on our domain. This is indispensible for an organization that have machines all across Canada and Europe.

Microsoft review by Jennie S.
Jennie S.
Validated Reviewer
Review Source

"Rough start but smooth sailing afterwards!"

What do you like best?

Initially, we had lots of bugs when we rolled over to the newest versions with packages not being deployed. once redeployed apps and packages showed up properly and we were able to take advantage of the new features. Also, their remote management is great.

What do you dislike?

Sometimes it seems to take several times to get things added or changed in the system. For instance, we have to add the OS that we wanted me to deploy a couple times. Can have some time delay when using it.Some management tools may be unavailable at certain times.

What business problems are you solving with the product? What benefits have you realized?

This helps our virtual organization work effectively to communicate with each other and organize for the weekly virtual meeting that we have. We are easily able to share data that helps the company succeed overall.

Microsoft review by David C.
David C.
Validated Reviewer
Review Source

"Microsoft System Center Brief Use"

What do you like best?

The best part about this program is that it is fairly easy to use and start up. There is so much information that you can gather online whenever I have a problem.

What do you dislike?

So far the product has been to my liking and no cons have come up. I believe there is a learning curve for new users like me. There is so much you can configure and becomes more complex as you go on. Although there is a lot of information, there is not much hands on experience that I would have liked.

Recommendations to others considering the product

During school, it was a lot better to organize. I am not sure if I could recommend this product to others due to the fact that the services are not needed in my field of work currently.

What business problems are you solving with the product? What benefits have you realized?

One business problems with Microsoft System Center is to organize and monitor more efficiently

Microsoft review by Oliver R.
Oliver R.
Validated Reviewer
Review Source

" Microsoft System Center offers integrated processes for problem resolution, and others problem"

What do you like best?

This service offers integrated processes that are based on standards and regulations used in industrial processes for the resolution of incidents and problems, change control and administration, where through its configuration management database it automatically connects knowledge and information.

What do you dislike?

The cost of the license in the different packages of information or information management, does something up the use in different departments of the organization, on the other hand the maximum benefit is obtained with previously prepared personnel.

What business problems are you solving with the product? What benefits have you realized?

In the department of the organization where I work, allowed to control the capacity of the administration allowing to guarantee compliance with the rules and regulations, reducing the time of information processing and the costs that these generated.

Microsoft review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source

"Uno de los mejores sistemas de software"

What do you like best?

Microsoft System Center es un grupo de soluciones para administración de soluciones en plataforma IT, dentro de los cuales tenemos MOM y SMS, que ayuda a proactivamente planear, implantar, administrar, operar y optimizar su ambiente de IT.

En mi opinion, para cualquier empresa cuyo desarrollo tecnológico es avanzado y es necesario un sistema de coordinación de software Microsoft system es de lo mejor actualmente.

Con la familia de soluciones de System Center, usted puede conectar a la gente de su organización, con procesos y herramientas, a través de distintos entornos operativos y de desarrollo. Como resultado, usted también podrá optimizar su infraestructura IT.

What do you dislike?

Si bien es cierto que es uno de los mejores software systems, tiene una dificultad de manejo uncpoco elevada por lo tanto solo entendidos en el sectos son los mas apropiados para este sistema además es mayoritariamente dedicado a empresas grandes y limita su uso a emprendedores.

What business problems are you solving with the product? What benefits have you realized?

Lo dificultad de organización entre el software de empleados, no supuso un beneficio económico sino un beneficio a nivel de ahorrar tiempo.

Microsoft review by Jeremy H.
Jeremy H.
Validated Reviewer
Verified Current User
Review Source

"Excellent features, serious learning curve."

What do you like best?

There are two parts that I really like and the second builds on the first one. The application deployment component to publish both msi and non msi software to workstations and give me feedback on the status. The second thing that I really like is the Operating System Deployment. This lets you create a task to install your operating system to desktops without customizing a gold image to every model of hardware that you have. It also lets you install a changeable list of software to the workstations and publish all current updates. It saves a ton of time on preparing new workstations for deployment.

What do you dislike?

The complexity of the setup and configuration is incredible. I can't recommend enough that you complete every bit of training that you can find before you start this setup. After you complete the training do a thorough test environment setup and make sure you have everything set up and you understand everything that you want to do.

Recommendations to others considering the product

Make sure that you get all of the training that you can and always install a test environment before you go live with this product.

What business problems are you solving with the product? What benefits have you realized?

I am trying to reduce the management overhead of over 300 desktop computers with a single administrator.

Microsoft review by Evgeny Z.
Evgeny Z.
Validated Reviewer
Verified Current User
Review Source

"Microsoft SystemCenter for managing IT in small company"

What do you like best?

It quite powerful and fast. Allows to deploy a very complicated system and makes IT management easy and smart.

What do you dislike?

It's really big and requires MS SQL to deploy. The process of installation is very horrible. It was not compatible with windows 2012 small business edition. No automatic update. One day the database just filled up all storages.

Recommendations to others considering the product

Make product more stable and compatible with all Microsoft Server products.

What business problems are you solving with the product? What benefits have you realized?

Managing deployment apps for the small company. It also includes antivirus. Managing PC was really easy and was possible to have all statistics and controls in one place.

Microsoft review by Rod M.
Rod M.
Validated Reviewer
Verified Current User
Review Source

"Powerful product that is feature rich, but not for small enterprises"

What do you like best?

This is honestly the best deployment and Windows client management tool out there. SCOM is the best monitoring tool out there, as well. It has the ability to monitor issues in the environment and correct them - as in system services for example - and is highly customizable where you can add custom add-ons any number of third party vendors.

Config Manager is also highly customizable and powerful where you can deploy software and updates to 100's or 1000's of machines in a single click. It also is cloud-ready, plugging into the Azure public cloud stack.

You will find no better toolset out there to manage your end points.

What do you dislike?

This is a huge product so not appropriate for small businesses. The complexity of setting up collections and direct memberships, etc can also leave an organization in a huge bloated mess of deployment conditions and software deployments, so make sure you place a lot of rigor and thought into how your software deployments are going to be organized.

Recommendations to others considering the product

Place a lot of planing and thought around how you want to set up the software collections and deployments. This is a large complex product which can get you in a lot of trouble if you don't set up and configure the toolset and your business processes well.

What business problems are you solving with the product? What benefits have you realized?

Central management of devices, software updates/deployment and monitoring.

Microsoft review by charissa w.
charissa w.
Validated Reviewer
Verified Current User
Review Source

"Microsoft"

What do you like best?

Security is amazing. Updates are automatically done.

What do you dislike?

I have no qualms with this product. It meets The needs of the school for our students and staff.

Recommendations to others considering the product

I highly Recommend using Microsoft System Center. We have used at the college for sometime now. He has never let us down. If we need any help the support team is amazing and the cost is reasonable. Thank You Microsoft for making my job Easier.

What business problems are you solving with the product? What benefits have you realized?

Controls internet traffic. Keeping everyone in the building running smoothly.

Microsoft review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Great tool"

What do you like best?

This is a broad product but is worth the time to set it up as you can integrate it with AD and DHCP. We can track our assets (desktops, mobile devices, software) with ease and ensure we're in compliance.

What do you dislike?

This product did take us many hours to setup and configure so that it runs properly however it is worth the time. I took a course so I could understand how to setup the queries and reports.

What business problems are you solving with the product? What benefits have you realized?

We mainly use this system to maintain the OS, patching, security, apps, and images. I'm sure there are more features in SCCM however that is all we're using it for.

Microsoft review by Industry Analyst / Tech Writer in Commercial Real Estate
Industry Analyst / Tech Writer in Commercial Real Estate
Validated Reviewer
Verified Current User
Review Source

"SCCM is microsoft for "

What do you like best?

It's a wonderfully complex tool if you need it to be, but it's point and click if you need it to be. I like how I can be as selective in OU or as broad in all our domain. The error reporting is also very good and helps with their online community site.

What do you dislike?

I don't like that you have to have so much command line experience to be able to pull information from users machines. I don't like the cost of having it implemented in our environment. I do think it's the only option but as it works with a Microsoft environment it's the best.

Recommendations to others considering the product

If you have a distributed workforce and have bandwidth limits at your remote site. If you have only a windows environment in you AD get System Center!

What business problems are you solving with the product? What benefits have you realized?

We have a distributed workforce, this is the best way we have to move content inside and outside the network. A lot of our remote users have to VPN into our network and SCCM stands right in the space and utilizes the right amount of bandwidth we tell it to use. The reporting is helpful in finding us the infirmation we need to tell what is happening with all the remote users.

Microsoft review by Administrator in Education Management
Administrator in Education Management
Validated Reviewer
Verified Current User
Review Source

"Full featured management system for your computing environment."

What do you like best?

Microsoft System Center is incredibly robust. You can manage your inventory, updates, imaging, anti malware and so many other features all under one pane of glass. This product helped us eliminate multiple software packages and roll them into one.

What do you dislike?

It definitely requires heavy lifting to setup. We planned to use a 3rd party for assistance. It can be a complicated product so you can't skimp on the setup. Do your self a favor and get an expert to assist. Then spend time getting familiar with the system before fully using in production.

Recommendations to others considering the product

Do your research, Make sure that everything you want this to aid with is part of it.

What business problems are you solving with the product? What benefits have you realized?

We solved issue with proper inventory management reflecting specific detail on computer's age, characteristics, models, warranty, etc. It also helped us with moving forward with a better imaging mechanism. A bonus was having windows updates and malware taken care of in the process.

Microsoft review by User in Staffing and Recruiting
User in Staffing and Recruiting
Validated Reviewer
Verified Current User
Review Source

"Good tool for self-installs!"

What do you like best?

We recently used this to deploy an alternative web browser to 200 users overnight. It was a nice self-help experience and worked seemlessly in our environment

What do you dislike?

I've experienced permissions issues where I had to switch to admin accounts to get a different catalog, but I think that was something to do with the way the administrator configured it. Other than that, it seem,s to work seemlessly.

What business problems are you solving with the product? What benefits have you realized?

Self-help / level 0 deployments. It is nice to be able to direct our users to install their own software. Getting them directed to the Software Center has reduced the number of calls and tickets to our Service Desk!

Microsoft review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great software to implement in your company"

What do you like best?

the best of Microsoft system center is its ease to use , you can deploy any type of software in System center configuration manager , and you can monitor all of your systems in System center operations manager

What do you dislike?

It is a big point about to talk, because the suite of System center has less bad things than good, so we cant talk bad things about this. One of this bad things is the difficulty of the first deployment .

What business problems are you solving with the product? What benefits have you realized?

I had a server with several daily errors , but i deplay an SCOM console and now we can monitorize an resolve this errors quickly

Microsoft review by Administrator in Pharmaceuticals
Administrator in Pharmaceuticals
Validated Reviewer
Verified Current User
Review Source

"Microsoft Center System Admin"

What do you like best?

The ease of Use of the system overall, the ability to schedule Automated backups. Being able to Automate Discovery. Reduce Downtime. Also Easy Reporting of the systems would allow for much more administration of the system.

What do you dislike?

Nothing in Particular, The system doesn't really offers any down sides. Unlike certain systems, this tool provides numerous advantages,

Recommendations to others considering the product

Microsoft is always improving their products and they are always doing their best to keep up with the current demands in society.

What business problems are you solving with the product? What benefits have you realized?

The Ability to initiate patches and backups is a very great tool and Microsofts makes it very easy to manage multiple systems from one single system.

Microsoft review by Hao Q.
Hao Q.
Validated Reviewer
Verified Current User
Review Source

"Excellent product"

What do you like best?

Great product. Lots of options. Makes IT job more easier. Very well integrated with WSUS and Windows Update Agent.

What do you dislike?

Some features aren't clearly enough. You have to find more info on your own. Troubleshooting of client side patch issues is not very easy. Required skilled people to troubleshoot scan errors and resolve those.

Recommendations to others considering the product

SCCM is quite powerful and very useful if your company has its own IT department with someone manages the SCCM full-time.

What business problems are you solving with the product? What benefits have you realized?

System deployment, application deployment, updates management.

Microsoft review by Administrator in Automotive
Administrator in Automotive
Validated Reviewer
Review Source

"Great for the Enterprise Minded, with Central Control"

What do you like best?

The ability to control your windows infrastructure, desktops, and tablets from one unique set of software. This was the best selling factor for System Center. Ease of use and adaptation for IT teams, cut the need for hands on support significantly- placing all technical and operations in a single suite of software for complete tracking.

What do you dislike?

Having to change screens or constant maintenance of services if running from Hyper V. The software seemed to have an issue managing itself if SCCM was running off of a HyperV machine. The licensing for SC Suite is too expensive if you are a sub-200 employee company.

Recommendations to others considering the product

Be sure to evaluate your IT Teams strengths and weakness- as well as operating costs per ticketed request/deployment. System Center is not cheap by any means, but if there are a lot of deployments/ticketing in IT, this will certainly help get a grip on reliability and up time.

What business problems are you solving with the product? What benefits have you realized?

Single point of Resolution- System Center gave us the ability to track, maintain, deploy, operations management with KB with out having to troubleshoot individual machines.

Microsoft review by Rahul C.
Rahul C.
Validated Reviewer
Verified Current User
Review Source

"System Center - Go Private in the Cloud"

What do you like best?

System Center Advisor- Offering easy to manage Saas services

Configuration Manager- Deployment of patches, configuring and managing servers

Orchestrator and Service Manager- Efficient tools that can be integrated to streamline workflow process.

What do you dislike?

Whereas deployments and configurations are made easy, in-depth knowledge of services and operations is required. For an IT pro, requires time to understand the concepts of private cloud and services offered.

What business problems are you solving with the product? What benefits have you realized?

Getting over the cost and complexity of on premises data center. This was the major concern while moving the business over the private space. While privatizing services and operations benefit, yet they come on cost and security risks.

Benefits- System Center offers tools and services that made working of the business easy to handle. The level of automation guarantee deployment at the click of a button. Considering security risks involved with cloud vendors, Microsoft has won my confidence. In addition, the user interface is easy and compelling.

Microsoft review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"MS System Center Review"

What do you like best?

I like the ease of use when using this product. It is a great tool for using when you need to validate issues you may be having in your, or a colleagues machine. It is also a great tool for helping in a service desk type of environment as it is an easy tool to use for troubleshooting and pinpointing issues.

What do you dislike?

There are easier tools out there to use than this. Easier HUD and GUI would be great to work with.

Recommendations to others considering the product

I would suggest implementing it on all the machines you would be using in the office as this is an easy way to monitor and determine where issues are and what they are, as well as a way to resolve them.

I Would ensure you deploy this on customers machines that you might also be monitoring as this helps minimize downtime.

What business problems are you solving with the product? What benefits have you realized?

Resolving issues with clients computers as well as coworkers.

Benefits I have seen are good monitoring tools and ease of discovering problems as well as ease of finding resolutions for the problems that present themselves to us while using the Microsoft System Center

Microsoft review by Industry Analyst / Tech Writer in Mining & Metals
Industry Analyst / Tech Writer in Mining & Metals
Validated Reviewer
Review Source

"Microsoft System Center-Integrated Client-to-Server-to-Cloud Automation Tool"

What do you like best?

Microsoft System Center is created for IT management to fully manage their datacenter and other IT aspects of their company across various environments and platforms. IT team and users are able to perform and manage their datacenter related functions, from initial deployment, configuration, management, and monitoring of your infrastructure. It is applied to both fully virtualized software-defined data center as well as partial hybrid datacenter model.

What do you dislike?

Microsoft System Center brings together all elements of datacenter management under one console. The single console can be more user-friendly that will help users to pock around on it without much training and study on this tool.

The automated workflows of MSC can be made in such a way that it can be transferable to and from other similar tool and can bring easy integration with other non-MSC tools.

What business problems are you solving with the product? What benefits have you realized?

MSC is mainly being used for in-place updates and upgrades of the Microsoft products, such as Windows 2008 and 2012 Servers, SQL servers and HyperV configurations.

Microsoft System Center Datacenter Edition is very helpful and being used for Hyper-V and Windows Server Containers

Microsoft review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Invaluable tool for supporting systems and deployment of software"

What do you like best?

Software deployment and remote control features

What do you dislike?

The interface needs a lot of work. Too many things require you to go to multiple sections. It would be better if it would have more of a windowed interface.

Recommendations to others considering the product

I would recommend a dev environment for sure. There's so many mistakes we ran into when implementing SCCM. It's very complicated and takes a while to get working, but once it is, it's a great tool.

What business problems are you solving with the product? What benefits have you realized?

We have replaced our old imaging system and antivirus with it, use to deploy software and remotely support systems. It’s also been great for inventory.

Microsoft review by Megha S.
Megha S.
Validated Reviewer
Review Source

"System Center - best components for the business."

What do you like best?

Microsoft system center has many components which can be easily implemented for successful business.

all the components features can be easily managed and monitored.

it has best performance consoles, easy to learn and navigate.

What do you dislike?

all the component has unique feature for business maintenance. so nothing to dislike.

Recommendations to others considering the product

best components to use in any business, easy to manage and secured tool.

it provides all the support needed.

What business problems are you solving with the product? What benefits have you realized?

many benefits from System center - we use all the components of system center.

System center configuration manager, System center operational manager, system center Orchestrator , Virtual machine manager.

all the components has best integration features and easily manageable.

Microsoft review by Seher K.
Seher K.
Validated Reviewer
Verified Current User
Review Source

"Very good RDBMS"

What do you like best?

Nice outlook of the SSMS. Sql editor has lot of easily accessible functionalities. Some of the best features it has is - provided simple API Integration with web applications. All reporting and integration services available in same place.

What do you dislike?

When we close SSMS, it should provide option to auto save the recent sql queries.

What business problems are you solving with the product? What benefits have you realized?

Data management and storage for the web application, reporting services for reports using RDLC.

Microsoft review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"administrador de la aplicacion para revisar los dispositivos"

What do you like best?

I can see the characteristics of all the equipment, software installed, remote connection, install applications to all the computers in the network massively.

What do you dislike?

The remote connection does not work in all the computers even though the client is installed, in order to manage the servers, another application must be installed. It does not send alerts to my email, when a computer has performance problems, or has viruses, spyware, especially servers.

Recommendations to others considering the product

for the cost, but there are others that give better results.

What business problems are you solving with the product? What benefits have you realized?

easy to deliver the report of all the computers that are connected in the network and their applications. and general reviews of them.

Microsoft review by Felipe A.
Felipe A.
Validated Reviewer
Review Source

"Buen sistema de ayuda"

What do you like best?

Me ayuda muchísimo cuando tengo cualquier problema. El sistema de Mircrosoft System center es bastante bueno y sin duda se nota que detrás de todo está la empresa Microsof

What do you dislike?

Tal vez no esté bien organizado del todo, a veces cuesta encontrar una respuesta correcta, pero finalmente y con ayuda del buscador se encuentra

Recommendations to others considering the product

Lo recomiendo sin duda, es una magnífica herramienta.

What business problems are you solving with the product? What benefits have you realized?

Todo perfecto. Toda la ayuda que he necesitado la he encontrado buscando en su sistema. Con un poco más de tiempo de desarrollo será una plataforma indiscutible para cualquier usuario de Microsoft

Microsoft review by Benton S.
Benton S.
Validated Reviewer
Review Source

"Microsoft System Center"

What do you like best?

It makes deploying software applications, upgrades, operating system hot fixes and patches, group policies, and other functions easy and efficiently reducing the time and administrative overhead of implementing the changes at every single device by pushing them through Microsoft System Center across the network.

What do you dislike?

Sometimes the changes pushed to the devices show successful when they actually failed to install on the target device.

What business problems are you solving with the product? What benefits have you realized?

Keeping devices with a standard set of group policies and configurations to better troubleshoot an issue with a device on the network. Reduced time of overhead to make sure the devices on the network have the latest updates and stay compliant.

Microsoft review by Barbara W.
Barbara W.
Validated Reviewer
Verified Current User
Review Source

"Microsoft SCCM, SCOM, and SCVMM"

What do you like best?

Can be very granular in reporting, configurations, and settings.

What do you dislike?

So many different parts and different levels of advancement in each.

Recommendations to others considering the product

This is not part of one person’s job, this should be the only thing that that one person should be responsible for because it is a full time job depending on the environment.

What business problems are you solving with the product? What benefits have you realized?

Endpoint protection/windows defender management, system notifications of errors or downtime, and HyperV management.

Microsoft review by Jane C.
Jane C.
Validated Reviewer
Review Source

"GREAT Product for any office "

What do you like best?

I like how all of the applications offered help the office organize and communicate effectively with each other.

What do you dislike?

I find that sometime the application will run slowly if multiple application are up and sometime work will not save if the computer crashes, which happens to me often enough.

Recommendations to others considering the product

I love this product and hope that you keep up the great work in teams of support, effectiveness, and ease of use

What business problems are you solving with the product? What benefits have you realized?

This helps our virtual organization work effectively to communicate with each other and organize for the weekly virtual meeting that we have. We are easily able to share data that helps the company succeed overall.

Microsoft review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Good "

What do you like best?

the best part that i like about this tool is that you can create , configure and deploy the firewall settings to a group of computers and you get alerts via email when any malware is installled on the system.

What do you dislike?

The major problem that i felt was the lag when u add any managed system.I believe this can be taken care of and moreover the dashboard view cannot be scaled , no resize option available.

What business problems are you solving with the product? What benefits have you realized?

Mostly concerned with the Networking monitoring and maintaining the health of the network.

Microsoft review by Cory H.
Cory H.
Validated Reviewer
Verified Current User
Review Source

"Terrfic suite of products"

What do you like best?

When you purchase this, you gain access to the whole suite of products (SCCM, SCVMM, SCOM, ect). Each product has its own specific purpose, but also can be incorporated into each other very easily (SCOM being able to run runbooks in SCCM for deployments and scripts, ect.).

What do you dislike?

Setting up each product takes a great deal of time initially. You almost need to be a dedicated admin just for each product, which is often the case, especially for SCCM.

Recommendations to others considering the product

Be prepared to dive deep into the System Center world. It takes a great deal of time setting up each product, and also requires a great deal of depth to get everything to where you want it.

What business problems are you solving with the product? What benefits have you realized?

Antivirus, Virtual Machine Management, System and Application Deployment, reporting, asset intelligence.

Microsoft review by User in Civil Engineering
User in Civil Engineering
Validated Reviewer
Review Source

"Excellent tool but time investing to learn"

What do you like best?

Real time capabilities. The program does a great job at keeping the progress of IT resolutions in order and up to date for multiple users. I love the ability to print data to excel tables to adjust as needed. Also provides a wide array of features to find what fits your individual needs.

What do you dislike?

It is tough to know everything you really need to know. Investing time in training for this program is key. There is almost always the "user error" factor playing in when you run into trouble. Also, you have to keep training as the program updates, this can be crucial to truly utilizing the efficiency of the program.

Recommendations to others considering the product

Definitely worth implementing if you are looking for an all inclusive package to meet your needs. You have to invest the time and consider the costs to train.

What business problems are you solving with the product? What benefits have you realized?

IT support. I've realized the real time organization capabilities.

Microsoft review by Administrator in Government Relations
Administrator in Government Relations
Validated Reviewer
Review Source

"SCCM is Great!"

What do you like best?

I got my first taste of SCCM a few months back and it's already saving me time and resources. I can view the requester's screen and troubleshoot. Another great tool is the hardware and software resources. You can view the hardware without remoting into the system. For the software, you can inventory the applications. It saves me so much time!

What do you dislike?

There's a few thing that needs improvement. Maybe a quicker startup session or quicker polling of hardware and software.

Recommendations to others considering the product

Microsoft doesn't always deliver, but with SCCM, it surely does that and beyond.

What business problems are you solving with the product? What benefits have you realized?

We don't have a sharing screen application until SCCM. I would always RDP, but the requester's wouldn't see what I was doing. Having SCCM helps with the transparency from the requester and the one helping. It saves a lot of frustration and money well spent.

Microsoft review by Jessica C.
Jessica C.
Validated Reviewer
Verified Current User
Review Source

"SCCM robust but complicated"

What do you like best?

I can manage my clients, push our packages and remotely administer them.

What do you dislike?

It is quite complex to get reports of systems/software installed, admin rights etc.

Recommendations to others considering the product

Windows 10 will be treated more as a mobile platform, requiring Hybrid InTune management in the near future.

What business problems are you solving with the product? What benefits have you realized?

We moved from an obsolete version of Altiris to System Center and we're able t perform the functions we desire.

Microsoft review by Patrick S.
Patrick S.
Validated Reviewer
Verified Current User
Review Source

"The Microsoft System Center suite is a powerful and robust suite of products"

What do you like best?

I primarily work with System Center Configuration Manager along with Microsoft's Enterprise Mobility Suite (including Microsoft Intune) which integrates nicely with Configuration Manager. However, the suite also includes Operations Manager for monitoring, Data Protection Manager for backup management, Service Manager for service desk management, Virtual Machine Manager for virtual machine management, Orchestrator for automation, and Endpoint Protection for malware protection and management. The licensing structure provides access to all of these products which provides for excellent management of your environment. Configuration Manager provides extensive management capability of devices and users in your environment - and the functionality is always growing.

What do you dislike?

There really is not much to dislike! The products can take some time to learn and use. The best way to learn is to jump right in and use them as much as possible. If you run into problems, online System Center-related communities are prevalent and ready to help!

Recommendations to others considering the product

If you are interested in any portion of the System Center suite, all of the products are available for trial installations. It may be best to set them up in a lab environment to analyze and test. Additionally, it can be helpful to work with a Microsoft Partner to implement a proof of concept to ensure that everything has been configured properly and will function to the best of its ability.

What business problems are you solving with the product? What benefits have you realized?

The System Center suite is a one-stop shop for IT management. It provides options to manage every part of your IT infrastructure. Configuration Manager specifically provides management options to manage every part of your device life cycle including user-centric functionality to assist users with managing their devices as well as acquire the software that they need to perform their job.

Microsoft review by Jatin K.
Jatin K.
Validated Reviewer
Verified Current User
Review Source

"12 years of awesome experience using Microsoft System Center"

What do you like best?

SCOM

The best monitoring tool I have every worked . I have worked on CA ,HP and IBM Tivoli monitoring tools for 5 years and then switched my career focusing on Microsoft , since then I have deployed SCOM across the globe and is one of the best light weight well in budget monitoring tool. Microsoft has done a great work work expanding Cross Platform that makes it best for Heterogeneous environment and with OMS I think it has a great future.

SCCM

I love SCCM , I think its the best Desktop management tool . OSD, Software Delivery , Patching , Asset Mgmt and Reporting are great.

What do you dislike?

I don't think there is anything that I dislike about the products.

Recommendations to others considering the product

Microsoft System Center is the future of Cloud . Please take advantage and get going with the latest and the greatest

technology available in the market.

What business problems are you solving with the product? What benefits have you realized?

We are monitoring the entire Enterprise using SCOM 2012 R2 ( 2500 Servers) and 300 + applications. The proactive monitoring tells us all the issue well in advance and reduce tremendous amount of downtime.

Microsoft review by Steven C.
Steven C.
Validated Reviewer
Review Source

"Great tool set for use of enterprise IT management"

What do you like best?

Newest releases offer logical UI, to manage all items related to your enterprise.

OS Deployments are more straight forward than ever. Pre-filled options and menus really help you drill down and select the appropriate option for what you are doing.

Application and package deployments are easy with the built in wizards that allow you to name and import files. App and package life cycle management is easy as well.

TONS of resources online for you to read up on, best practices to follow etc. Random error code? Google it, someone else will have experienced the same issue.

What do you dislike?

SCCM can sometimes be slow. Did you just add an asset? Might have to wait 20 minutes for it to appear in the database and UI.

Lack or real-time reporting. We switched to SCCM from an Altiris solution (Symantec). One thing that Altiris had was real-time status updates for OS deployments, or task sequences from the server/console. Easy to troubleshoot when things go wrong. With SCCM, you rely heavily on Log files with various error codes etc - making it cumbersome to troubleshoot.

Recommendations to others considering the product

Offer your administrators the training course on SCCM.

Look and find the various super users online -- many have their own websites with best practice articles. I find the Microsoft articles can be not the easiest to understand.

What business problems are you solving with the product? What benefits have you realized?

Enterprise IT management. We need a solution to remotely offer re-image of machines, software deployments, that allow us to manage our entire organization.

Microsoft review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"SCCM"

What do you like best?

Being able to package/push applications. Ease of use. The reporting feature is very helpful when troubleshooting issues with installs. It connects easily with AD.

What do you dislike?

How it only can natively translate MSI. It would be nice if it could also work nicer with .exe files.

Recommendations to others considering the product

It may take a little while to fully implement, but it is worth it in the long run.

What business problems are you solving with the product? What benefits have you realized?

We image with SCCM. We patch with SCCM. We run reports with SCCM. We use it for network monitoring. We use the remote tool. We push applications. We do quite a bit.

Microsoft review by User in Real Estate
User in Real Estate
Validated Reviewer
Review Source

"Microsoft System Center"

What do you like best?

I like how it simplifies things for our small business that i work for and helps us to keep the system running smoothly. Network glitches are almost nonexistent now using this. It make my life and the bosses so much easier.

What do you dislike?

I dont dislike anything about it I am very happy with the Center. It has made my life so much easier I dont have to worry about these issues so much.

Recommendations to others considering the product

I would highly recommend this product to others it makes our network run so much more smoothly

What business problems are you solving with the product? What benefits have you realized?

Server issues, connections to clients, hardware issues. I find it helps me so much to keep everything running smoothly with minimal issues. We do not have as many network glitches as we had before the company started using this.

Microsoft review by Tyler W.
Tyler W.
Validated Reviewer
Review Source

"MSC"

What do you like best?

Ability to deploy lots of PC's very quickly. You can customize hostnames, join to domain, and install apps very quickly.

What do you dislike?

Very difficult to configure initially. The images are very picky to setup and upload.

Recommendations to others considering the product

How many PC's are you deploying? Is it enough to justify the admin time to set up the system? You should have at least 50 PC's per year to justify the time needed.

What business problems are you solving with the product? What benefits have you realized?

Deploying lots of PC's very quickly. We need to deploy 100+ PC's a month and it makes it fast and easy.

Microsoft review by Samir P.
Samir P.
Validated Reviewer
Review Source

"Microsoft System Center is Amazing"

What do you like best?

I love how comprehensive it is for us and our environment. Each product provides end to end service management in all of our key areas. Including:

Data Protection and Capacity Planning

What do you dislike?

The component I am not comfortable with is the System Center Virtual Machine Manager. I think there are some key improvements that can be made to make it more user friendly. I would suggest adding more GUI components and leveraging a different color scheme.

What business problems are you solving with the product? What benefits have you realized?

The business problems that are solved by using this product is vast in scope. It allows a real comprehensive solution for our environment

Microsoft review by Administrator in Education Management
Administrator in Education Management
Validated Reviewer
Verified Current User
Review Source

"Couldn't imagine using a different product for OSD"

What do you like best?

Once you have everything configured you are able to simply swap in a new OS into the task sequence. Finished are the days of needing to have an 'image'

What do you dislike?

at first, trying to find what you are looking for can be confusing. Many of the menus look the same.

Recommendations to others considering the product

don't be afraid to use online resources and forums to help you out in finding what you are try do. The community is large!

What business problems are you solving with the product? What benefits have you realized?

OSD, app deployment as well as security update deployment.

Microsoft review by Kevin H.
Kevin H.
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Verified Current User
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"An All-inclusive Suite for Large-Scale Deployments"

What do you like best?

Consistent, expansive, large-scale deployment solution for configuration, software deployment, and operating system deployment. Integrates with Windows.

What do you dislike?

With the expansive interface, simple tasks can get clouded and become difficult to implement. More automation options would be great.

What business problems are you solving with the product? What benefits have you realized?

Consistency within machine images, a more extensive endpoint management solution. More control over endpoints. Lower incident count.

Microsoft review by User in Libraries
User in Libraries
Validated Reviewer
Review Source

"Helpful for someone who knew nothing about app. management"

What do you like best?

I used this when I worked retail, before I got into nonprofits. I really liked how user-friendly it was. We were working on our website and wanted to detect our website's performance and response time during peak hours of the day and days of the week, like when we had a sale. It helped us to capture the end-user experience and see where we were lacking and could improve.

What do you dislike?

It was a bit expensive and we would've probably liked more help with configuration at an external level.

Recommendations to others considering the product

if you can afford it, go for it

What business problems are you solving with the product? What benefits have you realized?

We were helping to identify areas in the customer experience that weren't up to par--so this obviously helped for our business. I'm not sure if that translated into actual profits.

Microsoft review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Let SCCM do the work for you"

What do you like best?

SCCM will automate pushing out software installs, Microsoft updates, manages mobile devices both company and employee owned. It also has an adequate amount of built in reports to help you.

What do you dislike?

Set up is a pain and should be done by an engineer.

Recommendations to others considering the product

Offer some free classes to the non engineers of IT they need to know how to do daily duties.

What business problems are you solving with the product? What benefits have you realized?

Deploying updates, software packages, and getting real time data of your inventory. It also comes in handy with former employees to wipe company data from the personal cell phone.

Microsoft review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"MS System Manager"

What do you like best?

It is one of the best product and has come long way. We used this for managing out servers , workstation as well as mobile device form one interface and also to backup up data from on premise to cloud. We can do b/up on tape and also create a copy in cloud for long time retention

What do you dislike?

Though the interface has improved a lot there is still some scope of improvement on it

Recommendations to others considering the product

one of the best option and if you are MS shop for sure worth

What business problems are you solving with the product? What benefits have you realized?

We want to manage and protect all our environment from one interface and also push customize aur workstation. Also wants to backup data on Prem and create an offsite copy

Microsoft review by Tommy B.
Tommy B.
Validated Reviewer
Review Source

"It is a NEED if you work with Microsoft Technology"

What do you like best?

We are using a lot of the System Center suite software, including DPM, SCCM and VMM. System Center make it possible to manage Microsoft technologies. They develop based on System Center, and other vendors understand the need, and also develop plugins for System Center. This is the central point for everything.

Based on Windows Server Backup, DPM is a very easy to use backup solution. You can backup any Microsoft services including Exchange, SQL, Active Directory.

What do you dislike?

Since Microsoft is a little slow to move with technologies, there is a lot of missing feature that the other vendors had for years. Everytime a new version come out, all the Microsoft lovers will say "WOW", and the other users will be more thinking "about time... but not enough"

No deduplication for the DPM Backup, you need to deduplicate the source, or use many VMs in a complex scenario.

DPM own your drives, and create a crazy number of volumes for each sources backuped.

SCOM (new SMS) need Dr. to understand and get to use it.

Recommendations to others considering the product

If you have a large budget, first try what the competition can do, before accepting the feature list of System Center. If you are a Microsoft Guru, System Center is a must.

What business problems are you solving with the product? What benefits have you realized?

We have hundreds of computers, servers and virtual machines. With System Center, it is possible to manage it without. The suite is complete, from deployment to backup, and monitoring. Since we are using Microsoft software everywhere, it make sens for us to use System Center.

Microsoft review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"MSCM fan for a long time"

What do you like best?

For monitoring MS applications and services, nothing is more flexible and better than SCM. It integrates well and easily with other MS solutions - OOB and custom. Its easy to setup, configure, and administer. There are a lot of solutions out there and I have been a big fan of the product for a long time. MS continues to make improvements and in the case of MSCM, the improvements continually improve the product. The tools and functionality I've used Ive liked.

What do you dislike?

There tends to be a continual learning curve because of the almost constant changes. Most of the changes are in the UI and require a very short learning curve. Other than that, I don't have a lot of negatives about the product.

Recommendations to others considering the product

If the majority of your IT infrastructure is Windows based, this product will be most beneficial to you. I would recommend it to all administrators.

What business problems are you solving with the product? What benefits have you realized?

Systems Center is used for deploying and monitoring Windows workstations, and monitoring windows server and LINUX servers. It has reduced management over head and allowed us to implement a proactive model for spotting issues. We're able to resolve issues with a lot less downtime than we had before.

Microsoft review by Mitch K.
Mitch K.
Validated Reviewer
Verified Current User
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"System Center relatively easy to install, configure and to monitor"

What do you like best?

SCCM gave me real time alerts on the status of workstations. I had complete control on the groups I configured. I had real time insights into the status of the AV version and if they found any issues, malware or viruses.

What do you dislike?

The first time I used it, I had everything configured to what I needed. There came out a newer version and I could not do an in place upgrade. I had to do another separate side by side install and then run exports/ imports to get my information over. This included installing another SQL server.

Recommendations to others considering the product

Be sure to include Microsoft Support

What business problems are you solving with the product? What benefits have you realized?

I was tasked to replace Symantec Corporate Anti-virus with Microsoft's Endpoint Protection.

Microsoft review by Joe B.
Joe B.
Validated Reviewer
Review Source

"SCCM"

What do you like best?

I like how our software deployments have a better install experience than our former product Zenworks. Zenworks always had a hand in the installs and sometimes caused issues.

What do you dislike?

For us right now, it's just a learning curve for us. The majority of us are new to SCCM, so we are figuring out application building and how imaging works. With more features in one console, it's taking longer to learn.

Recommendations to others considering the product

Once you learn the console, the rest falls into place.

What business problems are you solving with the product? What benefits have you realized?

We have moved to a Microsoft EA agreement and SCCM was part of it. We were not happy with our previous solution. Also Microsoft product on a Microsoft OS....little bit better chance they will play nicely.

Microsoft review by Amr M.
Amr M.
Validated Reviewer
Review Source

"Microsoft System Center The Most Powerful Systems Management "

What do you like best?

Microsoft, SCCM "comprehensively assesses, deploys, and updates servers, client computers, and devices across physical, virtual, distributed, and mobile environments

What do you dislike?

Working good so far i didn't have any comments or notes

What business problems are you solving with the product? What benefits have you realized?

Easily deploy software, protect data, monitor health and enforce compliance across devices

Manage Windows Server 2016 capabilities (Nano Servers, shielded VMs, hyper-converged clusters)

Automate your datacenter tasks with Orchestrator or Service Management Automation

Monitor health, capacity and usage across applications, workloads and infrastructures (incl. Azure, Office 365)

Improve efficiency with enhanced workflows, performance improvements and a user-friendly self-service portal

Microsoft review by Sid E.
Sid E.
Validated Reviewer
Verified Current User
Review Source

"It has it all!"

What do you like best?

Software delivery across collections of users or machines

What do you dislike?

Power management reporting lacks detail.

Recommendations to others considering the product

This product is extremely useful for software management and monitoring. Pair it with AD and WSUS to take care of service pack and virus protection.

What business problems are you solving with the product? What benefits have you realized?

Software deployment, remote management, and Operating System deployment.

Microsoft review by Administrator in Education Management
Administrator in Education Management
Validated Reviewer
Verified Current User
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"Complex management for your PC environment"

What do you like best?

The best part of System Center is that it speeds up application deployment and allows me to do it from the comfort of my desk. No more need to go out and install software one at a time.

What do you dislike?

Very complex. While it does a lot for you the imaging is very complex and takes a while to figure out.

What business problems are you solving with the product? What benefits have you realized?

Reduced budgets means reduced staff. This has helped alleviate some of the mundane tasks that need to be done.

Microsoft review by Administrator in Computer Software
Administrator in Computer Software
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Verified Current User
Review Source

"Powerful tool, expect to need an owner/expert"

What do you like best?

SCCM as a powerful management tool, allows for centralized management of application deployment, patching and imaging.

What do you dislike?

Imaging can be tricky, with too many admins can get messed up quickly, especially if others doing application administration.

Recommendations to others considering the product

Make sure to dedicate a resource to 'owning' the platform and not spread it around to many individuals to manage.

What business problems are you solving with the product? What benefits have you realized?

Centralized management is the biggest plus. Patching has been greatly improved as well as the ability to have 'gold' image for operating systems.

Microsoft review by Victoria L.
Victoria L.
Validated Reviewer
Review Source

"Financial implementation "

What do you like best?

With this program you can reimagine the experiences for your clients, employees and future clients with this modern day program.

What do you dislike?

There are still a few kinks when opening program from devices such as a smartphone on the go.

What business problems are you solving with the product? What benefits have you realized?

This program helps with implementing risk management and the transformation of new products and services. I have noticed that a lot of employees like this program because of the digital experience and it is easy to learn.

Microsoft review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"System Center has save us so much time"

What do you like best?

Thin imaging with SCCM is amazing. We no longer worry about creating an image for each laptop or desktop in our fleet. This saves so much time for our technicians. It also allows us to create very consistent images because there is less likely a chance of error on our part. We use workflows (task sequences) and then just add additional ones if an extra piece of software is needed.

What do you dislike?

The software is very complex and takes a while to set up and master. It's not always the most intuitive because each software company has its own technical jargon, but once you get the hang of it, it starts to come together and make sense.

Recommendations to others considering the product

The software is complex and takes a while to master, but once you have, the investment in time and money pays off. We love the imaging process and that we can easily deploy software through software center. This software frees our technicians to solve problems instead of focusing so much time on how software is installed and if we are consistent with versions.

What business problems are you solving with the product? What benefits have you realized?

We no longer need to build images for all of the computers in our fleet. We can create tasks sequences to easily and consistently deploy the same image regardless of the hardware.

Microsoft review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Configuration manager and Software Center"

What do you like best?

The ability to quickly connect to our users computers without asking them for any information about their PC. It's nice to search by their name.

What do you dislike?

Sometimes it can't connect and when they are in a hurry and have a major issue, that can be frustrating. It's usually because something isn't setup correctly on their computer.

Recommendations to others considering the product

It's very useful to support users that are not in the same location.

What business problems are you solving with the product? What benefits have you realized?

Fixing or watching how they are doing something so I can support software. It helps to fix issues and provide training without leaving my desk. We have users across the state so this is very important when we work with our Districts.

Microsoft review by User
User
Validated Reviewer
Verified Current User
Review Source

"Clunky but Useful"

What do you like best?

All our IT teams can keep track of incidents in a central location.

What do you dislike?

Quirky. Sometimes all the functionality doesn't work or you have to get out of full screen mode in order for it to work. I don't like that two people cannot be editing an item at once.

Recommendations to others considering the product

It is by no means the slickest platform but it does accomplish the general task of tracking users across an organization.

What business problems are you solving with the product? What benefits have you realized?

Centralized location of incident management. Good way to track issues within the business.

Microsoft review by Aditya P.
Aditya P.
Validated Reviewer
Review Source

"Great tool to consolidate tools to be used by various departments and to push latest updates"

What do you like best?

It’s a great place where I can consolidate tools to be used (as approved by Compliance team) and with the ability to install new as well as updates without granting users admin access to their workstation.

What do you dislike?

Minor enhancements like: User Interface/User experiences can be improved as well as desktop alerts/pop-ups.

What business problems are you solving with the product? What benefits have you realized?

Ability to install tools without granting user admin access to their machines, version control for these tools to ensure latest updates are being leveraged.

Microsoft review by Shelby K.
Shelby K.
Validated Reviewer
Review Source

"Ease of Use and New Color Schemes"

What do you like best?

The new Microsoft Center has better descriptive logos making it easier to use and find what you what you want quickly.

What do you dislike?

I don't like the new color scheme. Specifically with the new Instant Messager and Outlook color schemes, they have too much white as a majority in their layout. I think the brightness is more straining and looks less expensive.

Recommendations to others considering the product

Consider how much impact Microsoft has on the tech world today. They are at the fore font of the industry and strive to make huge gains in customer support and technical feedback available online.

What business problems are you solving with the product? What benefits have you realized?

The design of the icons are easier to decipher and find what I'm looking for quicker.

Microsoft review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"System Center - SCCM"

What do you like best?

Easy to use and manage through Console, Microsoft Security Patch distribution to all Windows clients on monthly basis, Monitor hardware and software inventory, Remediate computers for compliance settings, Remote administration of computers, Deploy software applications, updates, OS and task sequences, Central repository of collection of data and objects for Securities, Asset Management –Inventory, Microsoft license mgmt., usage data, Change Management –AV , client health, content management, Administrative Management –Reporting, Alerts, Status, Cloud Services –Mobile devices running Windows, iOS and Android (Need Intune Subscription), WDS offline image updates and more..

What do you dislike?

Too heavy and complex by integrating many tools and features, sometimes it works slow between remote corporate sites..

Recommendations to others considering the product

The latest version of the System Center is a great product for the large Companies for Asset, Change and Administrative Management.

What business problems are you solving with the product? What benefits have you realized?

Keeping track of corporate devices and its compliance, Patch management, Application Inventory, Devices Management & Inventory, Status and Custom Reporting, etc

Microsoft review by Stan M.
Stan M.
Validated Reviewer
Verified Current User
Review Source

"Good for logging onto users machines"

What do you like best?

Works very well when you need to provide support to users. Easily connect to pc on the network.

What do you dislike?

Due to the configuration at my workplace, would not connect to some users.

What business problems are you solving with the product? What benefits have you realized?

Able to easily provide users with support by logging onto their machine

Microsoft review by Administrator in Pharmaceuticals
Administrator in Pharmaceuticals
Validated Reviewer
Verified Current User
Review Source

"Great product, better with every release!"

What do you like best?

It has loads of great features, all roled into one front end.

WSUS

Image deployment

Asset compliance

Software rollout

Once you have the hang of it it’s quite easy! There are some fantastic free tutorials out there on how to set up and administer.

What do you dislike?

A bit clumsy at times, sometimes it takes lots of steps just to do one thing! This is a good thing is some ways tho, it means you can be very granular with what you expect it to do.

What business problems are you solving with the product? What benefits have you realized?

Software rollout, WSUS.

Microsoft review by Ryan R.
Ryan R.
Validated Reviewer
Verified Current User
Review Source

"The right tool for a Microsoft Shop"

What do you like best?

Microsoft System Center integrates seamlessly in our MS Active Directory and Windows Server environment. In this configuration, System Center allows for intuitive and complete management, from end to end.

What do you dislike?

Microsoft System Center cannot manage our non-Windows operating systems, or it is not easy to manage non-Windows operating systems.

What business problems are you solving with the product? What benefits have you realized?

We need to keep our systems up-to-date with patches and other software applications. This leads to a more secure and healthy environment.

Microsoft review by Michellee A.
Michellee A.
Validated Reviewer
Review Source

"Microsoft System Center- Software Centrally Located"

What do you like best?

I love that you can access software to download from one location. No matter what device you log into, you can get your software downloaded. It is also very easy to show staff how to use the product.

What do you dislike?

I wish you could set it up to update existing software.

What business problems are you solving with the product? What benefits have you realized?

I work at a school. If a teacher is missing software, they can easily go to Microsoft System Center and download any missing software.

Microsoft review by Agustín G.
Agustín G.
Validated Reviewer
Review Source

"Total control of business applications"

What do you like best?

With this application we control the business applications of the company, control of users and content, it is quite powerful, it is all in one place.

What do you dislike?

It's a bit tedious, like all Microsoft applications and it costs something to set it up if it's the first time you do it, but when it's good it's perfect.

What business problems are you solving with the product? What benefits have you realized?

The option of everything in the same place, just this application.

Microsoft review by Corbett E.
Corbett E.
Validated Reviewer
Verified Current User
Review Source

"Config Manager simplifies computer deployments"

What do you like best?

Managing computer configurations and software installation is a breeze once SCCM has been set up.

What do you dislike?

Heavy configuration required upfront to make the product work.

Recommendations to others considering the product

Assuming you have a windows computing environment, it makes sense to use configuration software that is written by the same vendor.

What business problems are you solving with the product? What benefits have you realized?

Software upgrades and new computer deployment was a hands-on approach without SCCM. Now provisioning has been drastically simplified.

Microsoft review by Administrator in Banking
Administrator in Banking
Validated Reviewer
Review Source

"Bloated and convoluted"

What do you like best?

It's comprehensive, that's for sure. You can get a ton of info out of System Center.

What do you dislike?

The install is a chore. It relies on WSUS, but even getting WSUS properly configured has a couple of pitfalls that aren't well documented. Getting all of System Center up and running takes a lot of time and there are several "gotchas" along the way that slow you down.

Recommendations to others considering the product

Consider BatchPatch. It's a tiny fraction of the cost but for patching purposes it works even better than System Center. BatchPatch however will not satisfy your compliance needs when it comes to software inventory etc.

What business problems are you solving with the product? What benefits have you realized?

Currently we're using System Center to keep track of patching and software inventory.

Microsoft review by Kurt P.
Kurt P.
Validated Reviewer
Verified Current User
Review Source

"Systems Management for Windows devices"

What do you like best?

I like the central management and one pane of glass for all devices

What do you dislike?

Complicated setup. It has too many modules to configure.

What business problems are you solving with the product? What benefits have you realized?

Windows imaging and application roll out.

Microsoft review by Administrator
Administrator
Validated Reviewer
Review Source

"Microsoft System Center "

What do you like best?

The ability to deploy images to computers from a centralized platform and deploy updates and applications has completely streamlined the time it takes for out techs to resolve issues.

What do you dislike?

There are a lot of parts and pieces to the system center suite of products and it can be confusing and cumbersome to work your way thru the ones you need.

What business problems are you solving with the product? What benefits have you realized?

I can not express enough the difference system center has made in OS deployment within our system. It allows us to reimage problematic machines in a timely fashion that allows our students and teachers to get back to using devices for educational purposes.

Microsoft review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Systems Center"

What do you like best?

Of the full sweet of system center products the best were the VMM, CM, and SM. These perform the task that is required. Although they are not easy to customize they do work for the tasks they are designed for.

What do you dislike?

I would disklike the applicaiton of Operations Manager. It seems very difficult to setup and very difficult to manage or customize in any way. Most of the time we spent on this product was trying to get the application to only alert on the things we wanted.

Recommendations to others considering the product

The more you put into it the more you can get out of it

What business problems are you solving with the product? What benefits have you realized?

There are many problems that we have solved with these products including managing our hyperv environment to managing patches and change control.

Microsoft review by Administrator in Automotive
Administrator in Automotive
Validated Reviewer
Review Source

"Microsoft system center"

What do you like best?

I like how easy the software is to use. I was able to pick it up pretty quickly. There is not very much training required to use the software. My whole group at work was able to pick this up in minimal time.

What do you dislike?

I dislike that the software doesn't work that easily on various types of machines. We had a guy using a Mac at work, and the rest of us were using Windows, and the software seemed to 'dislike' the Mac all the time- Many problems.

What business problems are you solving with the product? What benefits have you realized?

I am solving the problem of incorporating all of our software on our computers and running security and other software easily, with a few clicks I am able to manage several machines.

Microsoft review by Anthony R.
Anthony R.
Validated Reviewer
Verified Current User
Review Source

"Efficient computer software suite"

What do you like best?

I like the interaction between the different systems within Microsoft systems.

What do you dislike?

When patches or upgrades are put out, the newer version sometimes loses the good parts of the older versions.

What business problems are you solving with the product? What benefits have you realized?

Easy to provide files between different users to add their own comments and maintain revisions.

Microsoft review by Brett D.
Brett D.
Validated Reviewer
Verified Current User
Review Source

"Decent software "

What do you like best?

Lightweight and easy to use/deploy, little to no interaction.

What do you dislike?

Sometimes the software presents us with false positives.

What business problems are you solving with the product? What benefits have you realized?

We use it primarily for the end point security.

Microsoft review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Review Source

"System Center 2012 CB "

What do you like best?

We use the Configuration Manager implementation in System Center primarily. It is has been an immensely valuable solution to effective inventory control, feature tracking, OS control, and Desired Configuration Management. There are other implementations out there, but System Center has required me personally minimal learning curve to implements features we need. The Microsoft Corporate support, TechNet support, and the private Configuration Manager administrator support is unparalleled.

What do you dislike?

There are a couple of bugs that have never been resolved over multiple version upgrades. These bugs have workarounds recommended by Microsoft.

What business problems are you solving with the product? What benefits have you realized?

High level reporting capabilities. High level security enforcement. Technician support thru remote capabilities, standardizes operating system deployments, and application controls.

Microsoft review by Kyle E.
Kyle E.
Validated Reviewer
Verified Current User
Review Source

"Great tool hard to setup"

What do you like best?

I like the application deployment tools.

What do you dislike?

The SQL and Performace issues and setting up the software.

What business problems are you solving with the product? What benefits have you realized?

App deployments and OS upgrades

Microsoft review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Microsoft System Center Configuration Manager rocks"

What do you like best?

SCCM helps me to delivery operating systems, packages, and applications throughout our infrastructure in a timely manner and is very seamless to our users.

What do you dislike?

Most recently Microsoft has changed the way they upgrade the environment, which in my opinion sucks! It was a lot easier to just download the updates and update the product. Now it is done via the console itself and if you don't have an internet connection, this is a very labor extensive process..

What business problems are you solving with the product? What benefits have you realized?

We have been able to release OSes very quickly throughout our infrastructure using SCCM and have also benefited by pushing patches for 3rd party apps to quickly resolve security vulnerabilities.

Microsoft review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Pilot's license not included "

What do you like best?

It's a Microsoft product, which means heavy testing and decent support (when you DON'T get routed to India)

What do you dislike?

The above mentioned India based support. They tend to be barely trained and unable to think outside an obviously outdated script. This leads to wasted time, frustration and a genuine desire to go strictly with the FAR less expensive, yet equally as good (if not better) Lansweeper.

Recommendations to others considering the product

Always consider the possibility of needing support and having to fib about system status (production down vs non production test) in order to get great support from well trained people

What business problems are you solving with the product? What benefits have you realized?

Packaging, monitoring

Microsoft review by Mahendran G.
Mahendran G.
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Verified Current User
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"Best solution for the IT IS people to provide good tech support"

What do you like best?

All the options was nice to use, reporting and monitoring

What do you dislike?

some customization required on the system center

What business problems are you solving with the product? What benefits have you realized?

all type of remote support

Microsoft review by Administrator in Food & Beverages
Administrator in Food & Beverages
Validated Reviewer
Verified Current User
Review Source

"Starting out with SCCM."

What do you like best?

It is more reliable and robust as compared to the current toolset we use. Logging from the tool gives a clear idea of the issue when they arise. Its a Microsoft product and we are largely a Windows environment so we expect to see very few compatibility issues. It is easier to find troubleshooting information on technology forums due to the large user base.

What do you dislike?

I miss the browser based admin console. I have not observed any issues in the test environment. We are in the process of rolling out to production so might add to this filed later.

Recommendations to others considering the product

We are currently implementing Microsoft System Center Configuration Manager. In testing, the tool has performed as needed.

What business problems are you solving with the product? What benefits have you realized?

Managing a 50k + endpoints environment using this tool.