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Microsoft Teams Reviews & Product Details


What is Microsoft Teams?

Microsoft Teams is a chat-based workspace in Office 365. It brings together people, conversations and content along with the tools that teams need so they can easily collaborate to achieve more.

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Microsoft Teams Profile Details

Microsoft Teams Profile Details

Vendor
Microsoft
Description
Microsoft Corporation develops, licenses, and supports software products and services; and designs and sells hardware worldwide. Flagship products include Windows, Office, Azure, SQL Server, Exchange, SharePoint, Dynamics ERP and CRM, as well as Xbox; Skype; and Windows Phone.
Company Website
Year Founded
1975
Total Revenue (USD mm)
110,360
HQ Location
Redmond, WA
Phone
+1 (877) 276-2464
Ownership
NASDAQ: MSFT
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
160,508
Twitter
@Microsoft
Twitter Followers
8,495,532
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Microsoft Teams Reviews

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1-50 of 405 total Microsoft Teams reviews
Microsoft Teams review by Jeet S.
Technology Support
Enterprise
(10,001+ employees)
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"It's so much easier to discuss important matters"

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Microsoft Teams review by Raul C.
Responsable de Marketing.
Mid-Market
(201-500 employees)
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"Mal intento de pseudointegración de Skype y Outlook."

What do you like best?

Es un mal intento de mezclar Outlook y Skype. Buena para poder centrar los emails, chats y videollamadas (o reuniones) en una sola aplicación, pero bastante floja en lo que a innovación se refiere.

Es fácil no darse cuenta si estamos en Skype o en Outlook. Al igual que en el resto de aplicaciones integradas en el paquete, le falta bastante seguridad en el acceso.

Está bien para echar un vistazo a todo, pero si se quiere hacer algo más a fondo, mejor recurrir a la aplicación que proceda.

What do you dislike?

La interfaz gráfica es Skype, literalmente. Microsoft no se ha molestado ni en cambiar un poco el sistema de gestión a vista, por lo que se cae un mito al pensar que podría tratarse de algo un poco más innovador a lo que ya conocíamos.

Igualmente, la seguridad en las reuniones es pésima. Tratamos cosas importantes en la administración de una empresa, y uno de los principales fallos de seguridad es a la hora de crear reuniones. Por defecto, Teams la crea como pública. La opción de privatizarla y crear una sala individual está oculta. Algo tan prioritario no puede estar así.

Estamos dejando de utilizarla hasta que se hagan mejoras, en este caso, gráficas y de seguridad.

Recommendations to others considering the product

Tienen que mejorar muchísimo la interfaz gráfica, así como el tema ya comentado de las salas y de la seguridad/privacidad. Es vital que se conciencien que la seguridad es prioritaria a nivel empresarial.

What business problems are you solving with the product? What benefits have you realized?

Hemos tenido problemas con la seguridad de las salas, cosa que está puesta en conocimiento de Microsoft, pero hasta el momento no han tomado ninguna decisión sobre el desarrollo de mejoras.

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Microsoft Teams review by Ashley C.
Content Creator
Computer Software
Mid-Market
(501-1000 employees)
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"So close to exactly what we need"

What do you like best?

I love that I can communicate with every team I work with in Teams, both in group chats, 1:1s, and through groups. Being able post a document in a shared location where anyone in the group can download is a great benefit, and being able to converse about it within the same application makes a huge difference.

What do you dislike?

There isn't true integration with OneNote, which is disappointing. That would really round out the solution and make it possible for us to reduce the number of tools we're using. And not being able to check out a document means there's possibility for documents being edited without oversight. While I know this isn't a CMS, having that functionality for document sharing means that there is a need for oversight.

Recommendations to others considering the product

If it is replacing a communication tool or SharePoint, I'd say yes, go ahead. If it's intended for collaboration, yes. If it's supposed to be a pseudo-CMS, find something else to supplement.

What business problems are you solving with the product? What benefits have you realized?

Collaboration between groups of people

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Microsoft Teams review by Kelly L.
Freelance employee
Higher Education
Mid-Market
(51-200 employees)
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"Easy communication for work"

What do you like best?

I like that it's intuitive, sort of like using Facebook - posts, comments, and likes. It's great for being able to communicate with coworkers that you do not frequently see. It's great for being able to have a place to organize/see what projects are being worked on. There are three different ways to view Teams - online, download to your computer, and/or use the mobile app. I like being able to use the app and get notifications on the go.

What do you dislike?

It's a little hard to keep up with the comments/posts. I wish there was an easier way to keep track without having to "follow" all threads manually or be mentioned. I feel like I frequently miss things. For example, I missed an important thread about keys that went missing and didn't see it until days later. I hope they find a way to make this work a little better.

Recommendations to others considering the product

It's free with Microsoft Office and works well. It's a great tool to communicate with staff throughout the day and with staff you don't regularly see. It's helpful to organize files, projects, and conversations. There are a lot of features which can be overwhelming, but they're useful! Give it a try.

What business problems are you solving with the product? What benefits have you realized?

It makes it easy for us to communicate throughout the day - not all people have crossover. I don't see the people who work in the day, so it lets me see communication in real time. It helps us organize projects more effectively and file share.

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Microsoft Teams review by Demilis L.
Operations engineer
Mid-Market
(51-200 employees)
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"Excelente plataforma para comunicarse con tu equipo "

What do you like best?

The chats in private groups are great, Microsoft Teams is a great business application that allows us to communicate effectively in the company without problems. Very good integration with Onedrive and Onenote, with which we can make the notes on the same platform. If you want to create a private group to add few people, this software makes it easy. It is great to add connectors from other third-party applications that complement the Teams functions. In addition, it is very useful to create notifications for meetings.

What do you dislike?

It is a closed suite that does not work perfectly in other environments. The subscription payment system is somewhat arbitrary and does not offer adequate flexibility. Being a web application depends entirely on the internet connection, sometimes we had failures with the ISP and this program could not be used.

Recommendations to others considering the product

If you need a complete communication system among your employees, have Teams subscriptions and it will work, however these costs can be high for users who do not take full advantage of the system.

What business problems are you solving with the product? What benefits have you realized?

Having a suite where all the members of the team can meet to discuss the tasks of the day and manage the activities is the best use we give to Teams. Project managers can keep track of each operational element of the team with Teams. We also use all the connectors you have with Word, Excel or another Office program to prepare the necessary documents, in addition to third-party applications.

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Microsoft Teams review by Kyle M.
Program Manager
Enterprise
(10,001+ employees)
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"MS Teams streamlines communication and fosters collaboration"

What do you like best?

My team has thoroughly enjoyed using MS Teams to communicate and collaborate around projects. Teams is very easy to navigate and user-friendly, making it easy to scale to new users who are not familiar with the platform. I have found that communication between different stakeholders on the projects and programs I manage has drastically increased since switching to MS Teams. There is plenty of useful features which will appeal to users who have used platforms like Slack in the past. This tool is just as useful for one on one chats as it is for sharing files as it is for having a video chat.

What do you dislike?

There is little to dislike. This is an amazing tool which continues to improve as new features and functionality are added. That said, there are a few user workflows that are not always intuitive that I hope Microsoft will address in future updates.

Recommendations to others considering the product

Don't delay in switching your teams communication to MS Teams. This tool will lead to more streamlined communications across organizations and project stakeholders.

What business problems are you solving with the product? What benefits have you realized?

I enjoy being able to see my entire conversation history with an individual stakeholder or project team. On other communication tools, it was not always possible to view a conversation thread with a particular user, project team or group.

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Microsoft Teams review by Alice W.
Pricing Services Analyst
Mid-Market
(201-500 employees)
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"Great comprehensive tool for communication and collaboration"

What do you like best?

What I like best about Microsoft Teams is the integration of microsoft office documents with functionality of multiple users collaborating on a document (similar to multiple users on a google doc or google spreadsheet). You can make multiple "teams" or groups if you are a part of multiple teams or projects and easily organize your communications and information in one place. You can create meetings in Microsoft Teams and have a conference style room similar to webex or Skype for Business where you can either use your microphone or call in from a phone, use webcam video, as well as sharing your screen and recording the meeting. The recorded meetings are saved to the conversation/meeting item so everything is accessible and easy to find!

What do you dislike?

Not as intuitive, takes a bit of exploring, experimenting, and training to learn the best practices and ways to use this, but there are a lot of good resources and training on LinkedIn Learning as well as articles that Microsoft provides on the best way to use this tool.

Recommendations to others considering the product

Microsoft Teams is a good all in one program with a good meeting program, as well as team/chat functionality and file sharing. It has everything that you can use in one place which makes it an easy one stop shop.

What business problems are you solving with the product? What benefits have you realized?

Microsoft Teams helps our teams in different offices collaborate better as well as having a singular location for documents accessed by both teams.

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Microsoft Teams review by Kamal D.
Developer - Nuclear & Precision Health Solutions IT Technology Engineering
Hospital & Health Care
Enterprise
(10,001+ employees)
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"It's for most people but not everyone"

What do you like best?

For my organization, Teams came as part of Office 365. Most people avoided trying to learn about it but then we worked closely with Microsoft to deliver training sessions. Once teams started using this application they immediately started seeing the benefits when they went through training. Since it's part of the organization's Office 365 and connected to AD and Exchange server it allowed users to find anyone in the organization and send them messages. Users can also create groups and collaborate via chat instead of email. Teams groups all Office 365 applications in one place.

What do you dislike?

I dislike the interface a little because it can be all over the place sometimes and font is just weird compared to Slack. There are still some bugs in the application since it's relitavely new. And i don't like that microsoft always tests with actual users new features that can be very buggy. However you can control some of that from the admin center.

Recommendations to others considering the product

Keep in mind that it's not for everyone. Companies that already have skype might find it challenging to roll out Team and get users to be comfortable using it. So maybe choose one of the two only.

What business problems are you solving with the product? What benefits have you realized?

Teams makes collaborations a lot easier for remote teams that need to work together on daily basis. Also it's helpful to share and collaborate on documents in real time.

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Microsoft Teams review by Jamie W.
Corporate Travel Manager
Enterprise
(10,001+ employees)
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"Surprisingly Inferior given its Creator"

What do you like best?

easy to download and invite ppl but not really a fan, to be honest.

What do you dislike?

Sounder is weak

Can't broadcast message

Can't set individual status note (like Gone for the Day; back at 9 am

Can't get it to NOT work off your calendar (sometimes you have time blocked off your calendar but are available, but it will not let you manually change your status)

Can't send to a group

Can't get it to just show me a list of people and not the last thing typed along with it. Makes it not confidential at all doing it that way

Can't tweak preferences

Recommendations to others considering the product

Be really mindful of all the little details you want your IM to do for you. Lesser products really provided me with a much more cohesive overall picture of details we liked.

What business problems are you solving with the product? What benefits have you realized?

the need to reach employees in remote parts of the department. getting a speedier reply which prevents physically having to go find them or call.

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Microsoft Teams review by Jordan B.
Project Manager
Mental Health Care
Small-Business
(11-50 employees)
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"Microsoft Teams Makes Communication with Coworkers Convenient"

What do you like best?

I am a big fan of Microsoft Teams. This application allows communication within the different departments of our company. We are able to set up multiple different teams and communicate with one or all of them at once. The application allows for files to be shared and uploaded. I am able to send documents, screenshots, videos, etc. I can also complete a screen sharing session with a coworkers from the application. I enjoy being able to send pics, gifs and any other necessary file. The mobile application works well with the desktop version and ensures that I do not miss out on any messages. I also like that I do not receive mobile alerts while I am online on the desktop app.

What do you dislike?

I do not like how the application handles scrolling back to review previous messages. Scrolling to review a message from a month or longer ago can be a bit of a pain. You are able to search through all messages by adding words or phrases from the conversation you are looking for.

Recommendations to others considering the product

I would recommend users create and set up the different teams you will be communicating with. But the application is great for individual communication as well.

What business problems are you solving with the product? What benefits have you realized?

We use the application for company wide and internal team communication. It allows the different departments to come together and collaborate instead of having to get everyone together in a conference call or meeting room.

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Microsoft Teams review by Paloma F.
Directora RRHH
Mid-Market
(51-200 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Falla mucho la seguridad, aunque la idea es genial."

What do you like best?

Tenemos delante una aplicación de gestión interactiva prácticamente perfecta. Microsoft ha desarrollado e implantado una buena gestión, gracias a la cual, desde una sola versión, podemos controlar diferentes aspectos, así como convocar reuniones, chats entre grupos y un sinfín de opciones interactivas. Hasta ese punto, es una buena apuesta.

What do you dislike?

Pero a la hora de convocar una reunión, a no ser que se tenga extremadamente claro lo que se hace, dicha reunión puede ser pública si no se gestionan bien las salas y se analiza en profundidad. Hemos encontramos momentos en los que una reunión para decidir aspectos vitales para la empresa ha podido ser vista por cualquier usuario, cosa que nos preocupa en exceso porque se tratan aspectos bastante delicados en estas. Estamos en contacto con Microsoft para ampliar esa seguridad y modificar la interfaz gráfica, para que pueda ser más accesible y más intuitiva.

Recommendations to others considering the product

Como ya se ha expuesto, el único fallo que detectamos es la seguridad de las salas. Del mismo modos, como ya se ha dicho también, la verificación en dos niveles sería un extra a agradecer a la compañía. Todo esto se encuentra en desarrollo.

What business problems are you solving with the product? What benefits have you realized?

No hemos tenido problemas a la hora del despliegue. El único problema fue el ya comentado de la seguridad y el análisis de las salas de reunión, que ya estamos en proceso de subsanar en colaboración con ellos. Hemos de admitir que, al detectar el fallo y notificarlo, fueron bastante comprensivos y nos encontramos en contacto directo con el equipo de desarrollo porque es algo que deben solucionar cuanto antes.

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Microsoft Teams review by Antonio G.
Responsable Adjunto de Sistemas Distribuidos.
Mid-Market
(51-200 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Buena aplicación para la gestión de oficina."

What do you like best?

Tenemos una gran aplicación como Microsoft teams, gracias a la cual podemos estar conectados gran parte de la administración de la empresa, interactuar en directo, compartir archivos, escritorio... es una aplicación bastante completa que desconocíamos hasta hace poco. De momento estamos bastante contentos, aunque hay aspectos que desde el Departamento de Sistemas consideramos que podrían ser mejorables.

What do you dislike?

Como único punto en contra, nos tiene preocupados el sistema de acceso a los archivos y a Teams como tal, ya que, pese a que tenemos buenos niveles de seguridad en la empresa, encriptaciones por algoritmos aleatorios y varios elementos más, en las reuniones de directiva, por ejemplo, tratamos asuntos bastante delicados: desde marketing a cuentas o RRHH. Tuvimos que darnos cuenta que, si no preparamos una sala y creamos la reunión, la sala es accesible a cualquier persona. Insto a Microsoft a que arregle eso a la mayor brevedad.

Recommendations to others considering the product

Como ya he comentado, sería cuestión de revisar el punto de las salas y, al menos, ponerlo de formas más visible para poder configurarlas de forma interna. Evitaría problemas a largo plazo.

What business problems are you solving with the product? What benefits have you realized?

A excepción del problema ya comentado de las salas, no hemos tenido problemas con la aplicación.

Como beneficios, cabe resaltar el poder programar reuniones en línea y, sobre todo, el filtro bien por usuarios o bien por grupos de trabajo, cosa que facilita bastante poder personalizar las reuniones. Del mismo modo, se ha estudiado la posibilidad de plantear a Microsoft algún sistema extra de seguridad en el log

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Microsoft Teams review by María Fernanda S.
Coadministradora de Sistemas
Mid-Market
(51-200 employees)
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"Buena experiencia con Teams."

What do you like best?

Nos encontramos ante una aplicación que nos permite gestionar la red interna de la empresa prácticamente en su totalidad, en lo que a contactos y control de reuniones se refiere. Se observa la posibilidad de crear reuniones virtuales individuales o grupales, aunque le observamos cierto punto de problema de seguridad si no se para a analizar la configuración por defecto, ya que se crearía en una sala virtual accesible a cualquier persona.

What do you dislike?

Como acabo de comentar, la interfaz de configuración es buena, pero a la hora de crear una reunión, si no se ha validado antes una sala común (o creado), cabe la posibilidad de crearla en una sala pública accesible a cualquier persona. Este punto desfavorable puede ser bastante letal en lo que a privacidad se refiere. En nuestro caso, nos dimos cuenta a tiempo, pues tratamos RRHH, contabilidad y demás temas importantes de la empresa, pero fue difícil encontrar el fallo de seguridad. Sería algo que Microsoft debería revisar con carácter de urgencia.

Recommendations to others considering the product

Corregir interfaz de configuración y presentación con urgencia.

What business problems are you solving with the product? What benefits have you realized?

En implantación como tal, no tuvimos grandes problemas. Sí tuvimos que formar a los trabajadores y responsables en el manejo de la herramienta, haciéndoles especial hicanpie en los fallos detectados mientras el equipo de Sistemas la analizábamos.

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Microsoft Teams review by Greivin Raúl N.
Ingeniero de Proyecto
Mid-Market
(201-500 employees)
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"Teams for the team"

What do you like best?

I like that you can do some groupal chats and are diferrent for using groups. I like the reply option, and of course, the shared file option.

You can also look for people in your company, so is easy to use as a directory for the enterprise contacts. So easy and also secure, and is in your hand and one click away for the message, call, or better yet, video call your partners.

You can personalize your profile with a pic, and don't know if is available righ know, but i guess you can look for some gifs to make your messages more readable =)

Is better to manage work topics in teams, and separately the personal issues in another app.

The desktop sharing option is a pretty good feature too.

What do you dislike?

I cant see anything I dislike... Every person I work with is satisfied with TEAMS.

Maybe the only thing is that you need to copy and save a message instead of a resend option or something like that, and that when you want to copy some message text, you can get the final letters cause of the options and like icons appear.

Recommendations to others considering the product

Is worth it. Is very helpful. We use it to make video - meeting and work perfect. You can write comments or ask questions while someone is presenting. Is very useful and very easy to use.

What business problems are you solving with the product? What benefits have you realized?

Basically, communication between the enterprise members.

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Microsoft Teams review by Animesh J.
Multimedia Developer (Unity Lead)
Computer Software
Enterprise
(1001-5000 employees)
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"Sharepoint gets a Facelift"

What do you like best?

Honestly, I only use it to avoid using Sharepoint. My team has similar opinions as our company just outright ignores the shortfalls of Sharepoint.

Control of persmissions of files through the Channel and Group system.

What do you dislike?

Wannabe Slack? Slack was more fun to use but it too had it pitfalls. Team is not quite there but its not bad knowing there is something even more worst like Sharepoint.

Interface is a bit convoluted, difficult to find things hidden because everything is a drop down menu. (Slack's implementation was better).

Customization is rather limited, but don't know if its improved upon in the future.

Recommendations to others considering the product

If your company has a sharepoint implementation then Teams is better as it runs on top of Sharepoints Database. If not, just use Slack or Skype.

What business problems are you solving with the product? What benefits have you realized?

Substitute for Slack, out institute is a Microsoft house hence it integrates with everything Microsoft.

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Microsoft Teams review by Ana María V.
Distribuidora de Sistemas. Implantación.
Mid-Market
(51-200 employees)
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"Mala mezcla de OneDrive y Skype. Para centrar, sí, pero de uso habitual no."

What do you like best?

Es una buena aplicación para centrar OneDrive, Skype y Outlook en una misma interfaz gráfica. Bien en el aspecto de integración, pero la interfaz es un acople de estas tres aplicaciones. Sólo me llama algo más la atención que se pueden hacer buenas reuniones de grupo, aun con problemas de seguridad, pero también deja que desear el chat al ser, literalmente, el de Skype.

What do you dislike?

Pues detectamos fallo de seguridad en la convocatoria de reuniones. Está la opción de crear una sala privada, cosa que es lo que se buscaba, pero es algo que deben mejorar con urgencia en el entorno gráfico. Gracias a nuestra área de sistemas pudimos solucionarlo gráficamente, pero se debe mejorar con urgencia, ya que en un despiste está la opción de hacer una reunión pública sin querer y puede ser un gran daño.

Recommendations to others considering the product

Mientras no arreglen los fallos de seguridad y las interface gráficas, microsoft va bastante mal si prentende implementar y formentar el uso de MS Teams. Actualmente no deja de ser más que un mini acceso directo a todo, pero no enseña nada.

What business problems are you solving with the product? What benefits have you realized?

Como ya he comentado, es una intemplación entre Outlook y Skype, cosa que ha podido conseguir menores movimientos de pantalla, pero tampoco le hemos encontrado nada de utilidad.

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Microsoft Teams review by Antonio L.
Subdirector de relaciones institucionales.
Mid-Market
(51-200 employees)
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"Una auténtica mezcla entre Skype, OneDrive y Outlook. Mucho que mejorar."

What do you like best?

Vemos una aplicación de gestión integral, manteniendo las opciones de grupos, chats individuales o grupales, compartir archivos. A efectos de poder controlar el paquete, es una buena opción. Tras haberla utilizado durante varios meses, observamos que, en realidad, es una mezcla de Skype, OneDrive y Outlook, cosa que deja mucho que desear si analizamos quién la desarrolla.

What do you dislike?

Como ya comentaba, es una auténtica mezcla de OneDrive, Skype y Outlook, cosa que deja mucho que desear. Microsoft no se ha complicado lo más mínimo en desarrollar una buena integración. A efectos entornos gráficos, es muy decepcionante que no se han complicado en desarrollar mínimamente algo que no sea la interfaz gráfica de Skype. Debe mejorar mucho. Igualmente, si a la hora de crear una reunión no se está atento, la reunión puede ser pública y es bastante difícil llegar al campo donde hay que crear y configurar la sala.

Recommendations to others considering the product

Deben mejorar muchísimo el entorno gráfico, intentando que no sean tan Skype. Igualmente lo reseñado sobre la problemática de las salas es algo que deberían priorizar ya que puede comprometer bastante a la empresa si no se está atento a la hora de crear la reunión. Es primoridial que solucionen esto.

What business problems are you solving with the product? What benefits have you realized?

Es un buen punto para centralizar archivos y conversaciones, aunque le podemos dar poca utilidad ya que su interfaz es muy primitiva y el problema comentado de seguridad en las salas es un factor muy negativo.

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Microsoft Teams review by rajeev t.
Database Administrator
Enterprise
(5001-10,000 employees)
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"Teams for office communication and collaboration with your peers"

What do you like best?

The content sharing capabilities of Microsoft Teams is really good. You can easily share different file types like One Note File, a presentation made on PowerPoint or an Excel Sheet with your colleagues.Once can create multiple groups of different set of peers/ discipline and initiate conversation and collaborations within them securely.

What do you dislike?

The product is new and good, no bad words as of now.

Recommendations to others considering the product

It is a Microsoft product hence offers better integration with Office 365 applications in terms of content sharing be it a mobile phone or a laptop.

Definitely worth trying the the product.

What business problems are you solving with the product? What benefits have you realized?

Teams has excellent integration capabilities with Active Directory users and Office 365.

We have completely moved our Audio-Video setup from Polycom to Teams.We are using Teams for content sharing, audio and video conferencing hence saving a lot on license and maintenance costs.

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Microsoft Teams review by Angel Alberto G.
NOC Analyst Operator
Enterprise
(10,001+ employees)
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"Solution that allows you to increase the quality of work teams"

What do you like best?

This is one of the great benefits that Microsoft's teams bring us, one of them, Office 365, has many solutions, and with the creation of teams, it provides us with a tool that concentrates a large part of them and fosters collaborative work. allowing to create channels with individual chat and with email addresses for each channel, permissions management for each channel differentiating owners and collaborators, additionally each channel has the possibility of having a sharepoint site in line with the documentation management, addition of links of pages of interest to open them without having to leave the application and the possibility of integrating Microsoft or third-party solutions to channels.

The access can be via web or via application on the computer or from the cell phone

The adding new applications with which it can be integrated.

You have your own agenda and you can schedule meetings online by skype without using the Skype tool or the mail Outlook , that is, using the same team we make the video conferences without occupying the skype line.

What do you dislike?

One of the things I do not like about the new Microsoft products are the updates and they do not request permission to update and this product could not be missing, it closes to update without any warning before doing so.

Recommendations to others considering the product

If what you want is to keep your workgroup organized and keep them informed of the progress of any project or keep them aligned with the objective of the company, this is your tool, it allows you to maintain the control of the grups, maintain chats and private channels, load in the sahrepoint the necessary documents to be up to date and organize or schedule meetings and conferences without leaving the application.

What business problems are you solving with the product? What benefits have you realized?

Due to the fact that there are different areas in the company, it allowed to organize the work groups to keep us aligned with the objectives, with the chat and the channels the communication is maintained and with the sharepoint, the different files and / or necessary documents are placed by hand to meet the objective and all in one place without leaving the application

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Microsoft Teams review by Jimi N.
Analista del centro de operaciones de red
Enterprise
(10,001+ employees)
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"Social network within the company quite friendly and without loss of information"

What do you like best?

It is a very friendly and effective way to communicate different teams within the same company. It is very similar to a social network, but in the business environment, times and the way in which certain information can be shared is much faster than in the conventional way. Computers are used to share all the instant content and to share files, and now everything comes out in teams instead of by email so that the information is not lost.

What do you dislike?

I do not know yet something that I dislike about this application

Recommendations to others considering the product

It is a very good way to communicate different departments of the company, quickly and instantaneously so that all staff have access to information in a correct manner, this will reduce and shorten time and loss of information that with emails electronic was something that used to happen a lot, also the way in which all the tools of microsoft are merged is a very good option for fast communication.

What business problems are you solving with the product? What benefits have you realized?

with this application many problems are solved because it is used basically as a social network but within the organization it is well known that in organizations we must get in touch with personnel from other areas and / or departments and this is a great way to do it , it is important to note that you can also send files that any person present in the chat room can take quickly, directly and instantaneously.

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Microsoft Teams review by Tania M O.
Maestra integradora
Primary/Secondary Education
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"It is a solution to increase the productivity of work in teams from different areas."

What do you like best?

One of the great benefits that we saw in Microsoft teams was that office 365 has many solutions and with teams it gives us a tool that concentrates a large part of them and encourages collaborative work. making available channels with individual chat, email address for each channel, management of permissions to each channel as owners and collaborators, additional each channel has the possibility of having an online sharepoint site with the documentation management that is handled in the channel. and the possibility of integrating Microsoft or third-party solutions to the channel such as wikis, or visual studio, you had etc.

the implementation is very easy but it must also be well planned to avoid mistakes.

the access can be via web or via application on the computer or from the cell phone and they work very well

every day they have been adding new applications with which it can be integrated.

You have your own agenda and you can schedule meetings online by skype without using the Skype tool, that is, using the same team we make the video conferences without occupying the skype line.

What do you dislike?

It does not have an integration with Yammer, I imagine it will soon be added to the list of applications.

When there is an update, there is no warning and the tool usually closes. This happens one day but after it stabilizes it works very well.

the implementation if it is not well planned can end in a disaster because users can access and create integrations of applications or channels or document libraries and this way it does not end up being used, for that reason I recommend to manage well the user permissions and to plan the implementation.

Recommendations to others considering the product

I recommend you make a good implementation planning and dare to use it because it solves a lot of the problems that come up with so many tools separately and with teams we solve concentrating them all in one solution.

What business problems are you solving with the product? What benefits have you realized?

we solved to have available in a tool different channels for the internal projects that we manage and the areas without having to leave a single application.

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Microsoft Teams review by Abner J.
CIO SOH (Service Operation Hub)
Management Consulting
Enterprise
(10,001+ employees)
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"Switch to Microsoft Teams and this is what i found"

What do you like best?

I like the fact that you can create different channels, also I like the Wiki, Planner, Stream, and OneNote access, Microsoft Teams will load the conversation even if you are not logged in but the channel is active, this way you do not miss on important information, overall this is a very powerful tool, it is very easy to use and adaptable to your team needs

What do you dislike?

it does not have an in-app volume slider, you need to lower the volume on the OS volume mixer when there are a larger amount of attendees on a call, it will only show 8 users and an icon you can hover over and it will show you the names of the remaining users but you can't copy or take any actions over those names, so if you need to message any of those users you will need to remember the name and type it into the search box.

Recommendations to others considering the product

do not compare to Skype, it is a different tool

What business problems are you solving with the product? What benefits have you realized?

this is our main tool to communicate within our team, we have a SharePoint where we can access forms, we have several channels with different tasks without switching from one window to another, and we have access to the chat history even if we were not online

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Microsoft Teams review by Stever Jose G.
PMO
Mid-Market
(51-200 employees)
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"collaboration and organized work using several tools in a single solution"

What do you like best?

The use of MS Teams changed the way we work and use the solutions offered by Office 365, since from a single tool we have contracted the work team where we can measure presence and even have collaborative sites in sharepoint, share individual chats and group, organize the daily work by project channels or activities and each one independent of another with an assigned mail box and an assigned sharepoint space.

the integration with almost 90% of the solutions of office 365 and to be able to have available a channel of audio chat called and video conference that we can use without collapsing the service of skype for business.

The desktop and mobile application works perfectly as well as the web.

Thanks to the chat channel and file sharing for each channel, we saved a lot of internal email traffic, which encouraged the collaboration of files within the same application in the teams, and each file kept its version history.

What do you dislike?

are missing a couple of applications to integrate as it is yammer and office 365 video

Recommendations to others considering the product

It is a solution that you have to plan your output to avoid disorders, it is so complete that a bad implementation may cause the work teams do not give the right use, so you have to have a good adoption plan and manage the permissions of channels to be accepted in a good way.

What business problems are you solving with the product? What benefits have you realized?

we worked to concentrate the work teams in a single application with all the services that apart can be accessed via web or desktop or mobile application.

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Microsoft Teams review by Kristen S.
medical case manager
Enterprise
(1001-5000 employees)
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"Its not as easy as Skype for business"

What do you like best?

I like that it lets you add people to groups and reply only to certain people. I am still somewhat new to this system as our company is migrating away from Skype. Hopefully as time goes on I will be able to leave a better review and state more openly and honestly what I do like about this program. I struggle when comparing it to Skype.

What do you dislike?

It freezes my computer, perhaps that isn't the programming fault and a compatibility error on my own end, but it is impossible to utilize as smoothly as other communication programs.

What business problems are you solving with the product? What benefits have you realized?

faster than using email. more direct that using email and does not have the issue in replying to all. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Microsoft Teams review by Stefan T.
CCC Team Lead
Information Technology and Services
Enterprise
(10,001+ employees)
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"Mix of Skype and Slack"

What do you like best?

The best thing about Microsoft teams is that it's very responsive, you have various options of creating separate channels and teams. Chat works pretty well and if you are a part of the large organization Microsoft Teams recognizes Quick Look ID, making it easy to add all your colleagues to the channel or team.

What do you dislike?

there is a limit how many people can join the chat, and it is 25, which is very low to my opinion and for my needs. This is the biggest problem that i faced using Teams, and that is why i stopped using Teams.

This cap needs to be increased for big teams as mine is.

Recommendations to others considering the product

If your team doesn't number more then 25 people, this software is way to go. If your team is bigger however this can be a problem, as you wont be able to invite all your team to the one conversation/chat/channel/room.

What business problems are you solving with the product? What benefits have you realized?

My team is very big, and we have a lot of different topics to cover, my team is located all around the world, and this way of the communication through the Teams or any other IM software's is the best way to collaborate within the team.

Teams is being used primarily as communication tool, ,and as file sharing tool.

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Microsoft Teams review by Barry B.
Service Desk Technician Level 1
Small-Business
(11-50 employees)
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"Decent for team chat and communication, inferior to Skype for Business"

What do you like best?

I like the dark mode best. Other than that I am not a big fan of the program.

What do you dislike?

Nearly everything. It is clunky. The teams app for windows is a resource hog and the web interface is not much better. The teams aspect can be confusing and I often miss notifications. Sending attachments can be hit or moss and does not always work. Group chat is clunky too. We have someone who no longer works with us but his name is still on group chat because we cant figure out how to remove him.

Recommendations to others considering the product

Make sure it works for your solutions and needs before making the switch .

What business problems are you solving with the product? What benefits have you realized?

Team chat and communication. It does help us with team chats a little better that other solutions but I feel Slack or Skype for Business is better.

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Microsoft Teams review by ANKIT M.
Mid-Market
(201-500 employees)
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"Good Tool for Team Internal Knowledge and Resource Sharing"

What do you like best?

I am using both Web and Desktop Application. Sharing the documents and files on the cloud storage. Its Mobile App is also good. Never face any browser specific issue. Helpful to keep everything at one place. As it is available in all the three versions like Online Web, Desktop and Mobile applications, team member can use it from any where anytime. Chat Feature is also very helpful.

What do you dislike?

Real time communication is very hard. Sometime can not open MS files online. Frequently facing slowness. Should have some more security features. Should have feature to manage automatic conflicts.

Recommendations to others considering the product

Good Collaboration Tool for Team to share knowledge, chat, and to use shared resources like documents. And the main point it is available on Web, Desktop and Mobile Application.

What business problems are you solving with the product? What benefits have you realized?

Very helpful internal team knowledge sharing, we are using it as place to keep shared documents as well. Easy to Chat on a Particular Topic. Directly share through email. Its Chat functionality is also very helpful.

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Microsoft Teams review by Gregory S.
Marketing Data Analyst
Information Technology and Services
Mid-Market
(51-200 employees)
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"Love the accessability and ease of use"

What do you like best?

Being able to instantly contact and talk with team members, and other people in my company, many who work on different floors, or even offices enables me to quickly answer and ask questions, solve issues and vastly improves the ability to converse with friends and collegues.

What do you dislike?

There isn't much to dislike my only critique would be that office online can be improved. I also think the search feature could be improved to increase user experience and ease of access of past conversations.

Recommendations to others considering the product

Make sure you are using office online, as it makes it easy to share documents

What business problems are you solving with the product? What benefits have you realized?

Data analysis worked on by a team of people. Teams enables us to quickly and enjoyably remain in contact throughout the workday and outside the office via our smartphones and laptops.

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Microsoft Teams review by Steve R.
Director Of Technical Services
Information Technology and Services
Mid-Market
(51-200 employees)
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"Robust package but easily lost"

What do you like best?

Microsoft Teams is a robust collaboration platform that ties into the Many Microsoft Platforms that are available. It has allowed ups to share files, calendars, OneNotes and even video files (Microsoft Stream) to put together complex project sites that meet the needs of all departments involved.

What do you dislike?

Microsoft Teams ties into every Microsoft Platform it seems, and because of this you can sometimes get lost in the product. There seems to be many ways to do tasks, while this may seem like a benefit sometimes it can be a hindrance because you can quickly get lost while trying to keep on track with projects and tasks.

Recommendations to others considering the product

I would start small, don't try to take advantage of every feature right away. Teams can be overwhelming so find the features that meet your needs then expand into the more robust features and add them as you feel comfortable.

What business problems are you solving with the product? What benefits have you realized?

Team Collaboration. Project Management. Microsoft Teams has allowed our Departments to work both internally and across Departments to tackle complex projects involving many layers of the company.

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Microsoft Teams review by Elizabeth D.
User Experience Designer
Information Technology and Services
Enterprise
(10,001+ employees)
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"An Adequate Tool"

What do you like best?

The call quality is fantastic, and sharing files is easy. I like how it syncs with my additional Microsoft applications as well. It is a great tool for teams that want to store a database of files, have version control of past versions of uploads, and having long threads of discussions on teams.

What do you dislike?

The native app constantly restarts, which disrupts other applications that I am using at the time, which can be annoying. Additionally, past individual conversations aren't saved (or I just don't know how to find them) so users cannot see what conversations they have had in the past.

Recommendations to others considering the product

It is a great tool for keeping files all in one place, while having a real-time chat or call with your teammates.

What business problems are you solving with the product? What benefits have you realized?

Teams is a better alternative to Skype for sharing files and generally building a community. I see its business value when we need to collaborate quickly and in real-time, as well as when we want a general data base to store our files.

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Microsoft Teams review by Donnie K.
Managing Partner
Management Consulting
Small-Business
(2-10 employees)
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"Not Quite Slack, But Not Bad Either"

What do you like best?

I like the Office 365 Integration. It was fantastic for our small team. The mobile app is fantastic. It's nice being able to tie this product to Intune and remove users when they roll off the project. It seems to work on all modern browsers so it's nice not needing Internet Explorer for this function.

What do you dislike?

Microsoft first ecosystem. Many of us were accustomed to Slack with Dropbox and Google Drive integration. To say nothing of various slack apps. Making things worse is most MS Intune admins will restrict applications from outside the MS stack from pasting into teams. This further cripples the abilities.

Recommendations to others considering the product

Like a lot of MS tools, it will like be free to customers. This doesn't necessarily mean it's the product to jump on. Like OneDrive, it's making strides to being better but there are simply better and more intuitive products out there.

What business problems are you solving with the product? What benefits have you realized?

Eliminating hallway conversations that kept some out of the loop.

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Microsoft Teams review by William C.
Developer/Analyst
Restaurants
Mid-Market
(51-200 employees)
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"Bringing planning, collaboration, and productivity all to one place!"

What do you like best?

I LOVE being able to see EVERYTHING in one place, my chats, my task boards, my surveys, my notes, emails, everything. It is so easy to share across this platform, I feel like my collaboration has gone up exponentially since we have started using Teams.

What do you dislike?

Meetings through teams are shaky sometimes, the software behind it is not as good as a GTM or Skype, which if you are on Office365 Skype and Teams are both included, so I'd suggest just using Skype.

Recommendations to others considering the product

Teams is a very easy to use collaboration tool. It integrates all other Microsoft products and some others, like Asana, survey monkey, etc. I highly recommend trying it, especially if you are investing currently in a "chat" software, it has so many other features outside of just chatting.

What business problems are you solving with the product? What benefits have you realized?

Collaboration is the main business problem, and it has helped dramatically. I am able to share documents, emails, calendars, task board, etc. I also manage most of my projects through Teams, having members of the project make notes on the team page, store documents here and discuss next steps. All without having a physical meeting, comment on your free time.

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Microsoft Teams review by Joshua G.
Senior Specialist, Platform Manager
Hospital & Health Care
Mid-Market
(201-500 employees)
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"MS Teams wins over Slack, Jabber, Spark"

What do you like best?

There are so many features that come straight out of the box that it's difficult to zero in on any single one to say this is what I like the best. The tight integration with all of Office 365 is amazing. So many other tools belong to suites of applications, but they don't integrate as well. I'd add to that the wide range of add-ons as well as the developer API which allows you to create your own add-on.

I love the fact that I can see my outlook calendar within the Teams UI and join a meeting directly from there. I also like that meeting notes can be collected in a OneNote notebook within Teams itself. We do software deployments and use Excel to track the steps involved. When there are several people with different tasks, it's amazing to have real-time, multi-user collaborative editing on the same document!

What do you dislike?

At the time of this writing, the developers have updated the app to use a slightly muted color scheme. Previously, mentions were highlighted with a nice bright red icon that really caught the eye to bring needed attention, but they've changed to a muted orangish color that can get lost.

Recommendations to others considering the product

Try the other platforms and figure out what problems you are trying to solve. I think often people making these decisions fall somewhere on the spectrum of solely TCO based or what's flashy and trendy at the moment. Let your people really try it out and make sure you explore the depth of features. The biggest value for us comes from the external app integrations.

What business problems are you solving with the product? What benefits have you realized?

I am responsible for the ALM for several different products at my organization. Using teams has greatly improved project team collaboration, has reduced the volume of emails I have to wade through significantly, provides real-time updates on software builds via notification channels that I have set up using an add-on for out build server. I could go on.

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Microsoft Teams review by Dennis J.
Dennis Jung
Mid-Market
(51-200 employees)
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"Skype and Outlookkiller...for free"

What do you like best?

- If you are already an Office365 User, it is for free

- full integration with other Microsoft services

- easy to use

- full skype functions integrated

What do you dislike?

- no real guest access (you need a microsoft account)

- html embeeding only with SSL

Recommendations to others considering the product

Microsoft Teams is a new and fresh software, which will be getting better over time. If you are already using a collaboration tool, compare the features. If Teams doesnt meet your requierements, just check back in after some time (Teams gets new features every month).

If you are already a Office365 User and don't have any collaboration tool yet, get it! Full Sharepoint, PowerApps, Flow and PowerBi (and many more) integration! You don't have to switch between 5+ different software / apps anymore. Everything at one place :)

What business problems are you solving with the product? What benefits have you realized?

- communication and collaboration in one place and team specific, everybody gets the same informations

- project files are always "up-to-date" for everyone, no mail attachments anymore

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Microsoft Teams review by Durga Prasad N.
Senior iOS Engineer
Information Technology and Services
Mid-Market
(51-200 employees)
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"Good Inter communication product"

What do you like best?

This tool helps to collaborate with our colleagues in need of work and also personally. Sharing the documents and files from the cloud storage can be done from the same place. The most i like in this chat history can be backed up in our cloud store and can be taken when we needed which is more convenient, when we are working from home or at any other place.

What do you dislike?

To be frank, Nothing i can found bad about this tool anyway.

Recommendations to others considering the product

If you are very un-easy to be mingled with your colleagues just get in touch with this product and it will take you easier with all the employees. The problems or doubts can be cleared with other teams can be solved instantly with no additional time. Try this and stay in this.

What business problems are you solving with the product? What benefits have you realized?

Communications can be done with offshore peoples and the feedback can be shared in easier way, which is more helpful in solving the problems and clearing about the doubts about the products. Out work data can be stored on your cloud and it can used at any place such as when you go to meetings etc..

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Microsoft Teams review by Beth B.
Site Administrative Manager
Transportation/Trucking/Railroad
Enterprise
(10,001+ employees)
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"Not up to par with Slaack"

What do you like best?

This is a vast improvement over Skype for Business. Private "one-on-one" and "group" chats are still available, but have been integrated with Team and channel chats that are visible across organizations and departments. Most recently, Microsoft has integrated its suite as well as several other apps, including Power BI, various "chat with customer" options, and other data analytics options that have made this software invaluable for any organization using the Microsoft Suite. Communication with this app vastly out performs Skype.

What do you dislike?

The program itself is very clunky, often causing lag even when you're running an OS with a ton of memory, RAM, and an up-to-date processor. This can be fatal. It's also lacking the crisp simplicity of Slaack but is well on its way. It also lacks the ability to have different levels of management within a team - we often need a team "owner," regular "members" or contributors, but also need a mid-level for a supervisory sort of role.

Recommendations to others considering the product

Rather than having Skype for Business, Yammer, and several other software options to ensure all types of communication in your business are taken care of, try this. It's worth it and would work for all business sizes.

What business problems are you solving with the product? What benefits have you realized?

We are an on-demand business that functions well when communication across departments and across locations is seamless. Using email and Skype for Business weren't cutting it for us. We jumped on board with MS Teams in its Beta stages and have never looked back. We cannot imagine communicating the valuable, ever-changing, ever-demanding information of our business in any other way.

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Microsoft Teams review by Ben H.