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Microsoft Teams

4.1
(252)

Microsoft Teams is a chat-based workspace in Office 365. It brings together people, conversations and content along with the tools that teams need so they can easily collaborate to achieve more.

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Microsoft Teams Reviews

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Microsoft Teams review by Angel Alberto G.
Angel Alberto G.
Validated Reviewer
Verified Current User
Review Source

"Solution that allows you to increase the quality of work teams"

What do you like best?

This is one of the great benefits that Microsoft's teams bring us, one of them, Office 365, has many solutions, and with the creation of teams, it provides us with a tool that concentrates a large part of them and fosters collaborative work. allowing to create channels with individual chat and with email addresses for each channel, permissions management for each channel differentiating owners and collaborators, additionally each channel has the possibility of having a sharepoint site in line with the documentation management, addition of links of pages of interest to open them without having to leave the application and the possibility of integrating Microsoft or third-party solutions to channels.

The access can be via web or via application on the computer or from the cell phone

The adding new applications with which it can be integrated.

You have your own agenda and you can schedule meetings online by skype without using the Skype tool or the mail Outlook , that is, using the same team we make the video conferences without occupying the skype line.

What do you dislike?

One of the things I do not like about the new Microsoft products are the updates and they do not request permission to update and this product could not be missing, it closes to update without any warning before doing so.

Recommendations to others considering the product

If what you want is to keep your workgroup organized and keep them informed of the progress of any project or keep them aligned with the objective of the company, this is your tool, it allows you to maintain the control of the grups, maintain chats and private channels, load in the sahrepoint the necessary documents to be up to date and organize or schedule meetings and conferences without leaving the application.

What business problems are you solving with the product? What benefits have you realized?

Due to the fact that there are different areas in the company, it allowed to organize the work groups to keep us aligned with the objectives, with the chat and the channels the communication is maintained and with the sharepoint, the different files and / or necessary documents are placed by hand to meet the objective and all in one place without leaving the application

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Microsoft Teams review by Jimi N.
Jimi N.
Validated Reviewer
Verified Current User
Review Source

"Social network within the company quite friendly and without loss of information"

What do you like best?

It is a very friendly and effective way to communicate different teams within the same company. It is very similar to a social network, but in the business environment, times and the way in which certain information can be shared is much faster than in the conventional way. Computers are used to share all the instant content and to share files, and now everything comes out in teams instead of by email so that the information is not lost.

What do you dislike?

I do not know yet something that I dislike about this application

Recommendations to others considering the product

It is a very good way to communicate different departments of the company, quickly and instantaneously so that all staff have access to information in a correct manner, this will reduce and shorten time and loss of information that with emails electronic was something that used to happen a lot, also the way in which all the tools of microsoft are merged is a very good option for fast communication.

What business problems are you solving with the product? What benefits have you realized?

with this application many problems are solved because it is used basically as a social network but within the organization it is well known that in organizations we must get in touch with personnel from other areas and / or departments and this is a great way to do it , it is important to note that you can also send files that any person present in the chat room can take quickly, directly and instantaneously.

What Team Collaboration solution do you use?

Thanks for letting us know!
Microsoft Teams review by Tania M O.
Tania M O.
Validated Reviewer
Verified Current User
Review Source

"It is a solution to increase the productivity of work in teams from different areas."

What do you like best?

One of the great benefits that we saw in Microsoft teams was that office 365 has many solutions and with teams it gives us a tool that concentrates a large part of them and encourages collaborative work. making available channels with individual chat, email address for each channel, management of permissions to each channel as owners and collaborators, additional each channel has the possibility of having an online sharepoint site with the documentation management that is handled in the channel. and the possibility of integrating Microsoft or third-party solutions to the channel such as wikis, or visual studio, you had etc.

the implementation is very easy but it must also be well planned to avoid mistakes.

the access can be via web or via application on the computer or from the cell phone and they work very well

every day they have been adding new applications with which it can be integrated.

You have your own agenda and you can schedule meetings online by skype without using the Skype tool, that is, using the same team we make the video conferences without occupying the skype line.

What do you dislike?

It does not have an integration with Yammer, I imagine it will soon be added to the list of applications.

When there is an update, there is no warning and the tool usually closes. This happens one day but after it stabilizes it works very well.

the implementation if it is not well planned can end in a disaster because users can access and create integrations of applications or channels or document libraries and this way it does not end up being used, for that reason I recommend to manage well the user permissions and to plan the implementation.

Recommendations to others considering the product

I recommend you make a good implementation planning and dare to use it because it solves a lot of the problems that come up with so many tools separately and with teams we solve concentrating them all in one solution.

What business problems are you solving with the product? What benefits have you realized?

we solved to have available in a tool different channels for the internal projects that we manage and the areas without having to leave a single application.

Microsoft Teams review by Abner J.
Abner J.
Validated Reviewer
Verified Current User
Review Source

"Switch to Microsoft Teams and this is what i found"

What do you like best?

I like the fact that you can create different channels, also I like the Wiki, Planner, Stream, and OneNote access, Microsoft Teams will load the conversation even if you are not logged in but the channel is active, this way you do not miss on important information, overall this is a very powerful tool, it is very easy to use and adaptable to your team needs

What do you dislike?

it does not have an in-app volume slider, you need to lower the volume on the OS volume mixer when there are a larger amount of attendees on a call, it will only show 8 users and an icon you can hover over and it will show you the names of the remaining users but you can't copy or take any actions over those names, so if you need to message any of those users you will need to remember the name and type it into the search box.

Recommendations to others considering the product

do not compare to Skype, it is a different tool

What business problems are you solving with the product? What benefits have you realized?

this is our main tool to communicate within our team, we have a SharePoint where we can access forms, we have several channels with different tasks without switching from one window to another, and we have access to the chat history even if we were not online

Microsoft Teams review by Stever Jose G.
Stever Jose G.
Validated Reviewer
Verified Current User
Review Source

"collaboration and organized work using several tools in a single solution"

What do you like best?

The use of MS Teams changed the way we work and use the solutions offered by Office 365, since from a single tool we have contracted the work team where we can measure presence and even have collaborative sites in sharepoint, share individual chats and group, organize the daily work by project channels or activities and each one independent of another with an assigned mail box and an assigned sharepoint space.

the integration with almost 90% of the solutions of office 365 and to be able to have available a channel of audio chat called and video conference that we can use without collapsing the service of skype for business.

The desktop and mobile application works perfectly as well as the web.

Thanks to the chat channel and file sharing for each channel, we saved a lot of internal email traffic, which encouraged the collaboration of files within the same application in the teams, and each file kept its version history.

What do you dislike?

are missing a couple of applications to integrate as it is yammer and office 365 video

Recommendations to others considering the product

It is a solution that you have to plan your output to avoid disorders, it is so complete that a bad implementation may cause the work teams do not give the right use, so you have to have a good adoption plan and manage the permissions of channels to be accepted in a good way.

What business problems are you solving with the product? What benefits have you realized?

we worked to concentrate the work teams in a single application with all the services that apart can be accessed via web or desktop or mobile application.

Microsoft Teams review by Kristen S.
Kristen S.
Validated Reviewer
Verified Current User
Review Source

"Its not as easy as Skype for business"

What do you like best?

I like that it lets you add people to groups and reply only to certain people. I am still somewhat new to this system as our company is migrating away from Skype. Hopefully as time goes on I will be able to leave a better review and state more openly and honestly what I do like about this program. I struggle when comparing it to Skype.

What do you dislike?

It freezes my computer, perhaps that isn't the programming fault and a compatibility error on my own end, but it is impossible to utilize as smoothly as other communication programs.

What business problems are you solving with the product? What benefits have you realized?

faster than using email. more direct that using email and does not have the issue in replying to all. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Microsoft Teams review by Stefan T.
Stefan T.
Validated Reviewer
Verified Current User
Review Source

"Mix of Skype and Slack"

What do you like best?

The best thing about Microsoft teams is that it's very responsive, you have various options of creating separate channels and teams. Chat works pretty well and if you are a part of the large organization Microsoft Teams recognizes Quick Look ID, making it easy to add all your colleagues to the channel or team.

What do you dislike?

there is a limit how many people can join the chat, and it is 25, which is very low to my opinion and for my needs. This is the biggest problem that i faced using Teams, and that is why i stopped using Teams.

This cap needs to be increased for big teams as mine is.

Recommendations to others considering the product

If your team doesn't number more then 25 people, this software is way to go. If your team is bigger however this can be a problem, as you wont be able to invite all your team to the one conversation/chat/channel/room.

What business problems are you solving with the product? What benefits have you realized?

My team is very big, and we have a lot of different topics to cover, my team is located all around the world, and this way of the communication through the Teams or any other IM software's is the best way to collaborate within the team.

Teams is being used primarily as communication tool, ,and as file sharing tool.

Microsoft Teams review by ANKIT M.
ANKIT M.
Validated Reviewer
Verified Current User
Review Source

"Good Tool for Team Internal Knowledge and Resource Sharing"

What do you like best?

I am using both Web and Desktop Application. Sharing the documents and files on the cloud storage. Its Mobile App is also good. Never face any browser specific issue. Helpful to keep everything at one place. As it is available in all the three versions like Online Web, Desktop and Mobile applications, team member can use it from any where anytime. Chat Feature is also very helpful.

What do you dislike?

Real time communication is very hard. Sometime can not open MS files online. Frequently facing slowness. Should have some more security features. Should have feature to manage automatic conflicts.

Recommendations to others considering the product

Good Collaboration Tool for Team to share knowledge, chat, and to use shared resources like documents. And the main point it is available on Web, Desktop and Mobile Application.

What business problems are you solving with the product? What benefits have you realized?

Very helpful internal team knowledge sharing, we are using it as place to keep shared documents as well. Easy to Chat on a Particular Topic. Directly share through email. Its Chat functionality is also very helpful.

Microsoft Teams review by Steve R.
Steve R.
Validated Reviewer
Verified Current User
Review Source

"Robust package but easily lost"

What do you like best?

Microsoft Teams is a robust collaboration platform that ties into the Many Microsoft Platforms that are available. It has allowed ups to share files, calendars, OneNotes and even video files (Microsoft Stream) to put together complex project sites that meet the needs of all departments involved.

What do you dislike?

Microsoft Teams ties into every Microsoft Platform it seems, and because of this you can sometimes get lost in the product. There seems to be many ways to do tasks, while this may seem like a benefit sometimes it can be a hindrance because you can quickly get lost while trying to keep on track with projects and tasks.

Recommendations to others considering the product

I would start small, don't try to take advantage of every feature right away. Teams can be overwhelming so find the features that meet your needs then expand into the more robust features and add them as you feel comfortable.

What business problems are you solving with the product? What benefits have you realized?

Team Collaboration. Project Management. Microsoft Teams has allowed our Departments to work both internally and across Departments to tackle complex projects involving many layers of the company.

Microsoft Teams review by Elizabeth D.
Elizabeth D.
Validated Reviewer
Verified Current User
Review Source

"An Adequate Tool"

What do you like best?

The call quality is fantastic, and sharing files is easy. I like how it syncs with my additional Microsoft applications as well. It is a great tool for teams that want to store a database of files, have version control of past versions of uploads, and having long threads of discussions on teams.

What do you dislike?

The native app constantly restarts, which disrupts other applications that I am using at the time, which can be annoying. Additionally, past individual conversations aren't saved (or I just don't know how to find them) so users cannot see what conversations they have had in the past.

Recommendations to others considering the product

It is a great tool for keeping files all in one place, while having a real-time chat or call with your teammates.

What business problems are you solving with the product? What benefits have you realized?

Teams is a better alternative to Skype for sharing files and generally building a community. I see its business value when we need to collaborate quickly and in real-time, as well as when we want a general data base to store our files.

Microsoft Teams review by Donnie K.
Donnie K.
Validated Reviewer
Verified Current User
Review Source

"Not Quite Slack, But Not Bad Either"

What do you like best?

I like the Office 365 Integration. It was fantastic for our small team. The mobile app is fantastic. It's nice being able to tie this product to Intune and remove users when they roll off the project. It seems to work on all modern browsers so it's nice not needing Internet Explorer for this function.

What do you dislike?

Microsoft first ecosystem. Many of us were accustomed to Slack with Dropbox and Google Drive integration. To say nothing of various slack apps. Making things worse is most MS Intune admins will restrict applications from outside the MS stack from pasting into teams. This further cripples the abilities.

Recommendations to others considering the product

Like a lot of MS tools, it will like be free to customers. This doesn't necessarily mean it's the product to jump on. Like OneDrive, it's making strides to being better but there are simply better and more intuitive products out there.

What business problems are you solving with the product? What benefits have you realized?

Eliminating hallway conversations that kept some out of the loop.

Microsoft Teams review by William C.
William C.
Validated Reviewer
Verified Current User
Review Source

"Bringing planning, collaboration, and productivity all to one place!"

What do you like best?

I LOVE being able to see EVERYTHING in one place, my chats, my task boards, my surveys, my notes, emails, everything. It is so easy to share across this platform, I feel like my collaboration has gone up exponentially since we have started using Teams.

What do you dislike?

Meetings through teams are shaky sometimes, the software behind it is not as good as a GTM or Skype, which if you are on Office365 Skype and Teams are both included, so I'd suggest just using Skype.

Recommendations to others considering the product

Teams is a very easy to use collaboration tool. It integrates all other Microsoft products and some others, like Asana, survey monkey, etc. I highly recommend trying it, especially if you are investing currently in a "chat" software, it has so many other features outside of just chatting.

What business problems are you solving with the product? What benefits have you realized?

Collaboration is the main business problem, and it has helped dramatically. I am able to share documents, emails, calendars, task board, etc. I also manage most of my projects through Teams, having members of the project make notes on the team page, store documents here and discuss next steps. All without having a physical meeting, comment on your free time.

Microsoft Teams review by Joshua G.
Joshua G.
Validated Reviewer
Verified Current User
Review Source

"MS Teams wins over Slack, Jabber, Spark"

What do you like best?

There are so many features that come straight out of the box that it's difficult to zero in on any single one to say this is what I like the best. The tight integration with all of Office 365 is amazing. So many other tools belong to suites of applications, but they don't integrate as well. I'd add to that the wide range of add-ons as well as the developer API which allows you to create your own add-on.

I love the fact that I can see my outlook calendar within the Teams UI and join a meeting directly from there. I also like that meeting notes can be collected in a OneNote notebook within Teams itself. We do software deployments and use Excel to track the steps involved. When there are several people with different tasks, it's amazing to have real-time, multi-user collaborative editing on the same document!

What do you dislike?

At the time of this writing, the developers have updated the app to use a slightly muted color scheme. Previously, mentions were highlighted with a nice bright red icon that really caught the eye to bring needed attention, but they've changed to a muted orangish color that can get lost.

Recommendations to others considering the product

Try the other platforms and figure out what problems you are trying to solve. I think often people making these decisions fall somewhere on the spectrum of solely TCO based or what's flashy and trendy at the moment. Let your people really try it out and make sure you explore the depth of features. The biggest value for us comes from the external app integrations.

What business problems are you solving with the product? What benefits have you realized?

I am responsible for the ALM for several different products at my organization. Using teams has greatly improved project team collaboration, has reduced the volume of emails I have to wade through significantly, provides real-time updates on software builds via notification channels that I have set up using an add-on for out build server. I could go on.

Microsoft Teams review by Dennis J.
Dennis J.
Validated Reviewer
Verified Current User
Review Source

"Skype and Outlookkiller...for free"

What do you like best?

- If you are already an Office365 User, it is for free

- full integration with other Microsoft services

- easy to use

- full skype functions integrated

What do you dislike?

- no real guest access (you need a microsoft account)

- html embeeding only with SSL

Recommendations to others considering the product

Microsoft Teams is a new and fresh software, which will be getting better over time. If you are already using a collaboration tool, compare the features. If Teams doesnt meet your requierements, just check back in after some time (Teams gets new features every month).

If you are already a Office365 User and don't have any collaboration tool yet, get it! Full Sharepoint, PowerApps, Flow and PowerBi (and many more) integration! You don't have to switch between 5+ different software / apps anymore. Everything at one place :)

What business problems are you solving with the product? What benefits have you realized?

- communication and collaboration in one place and team specific, everybody gets the same informations

- project files are always "up-to-date" for everyone, no mail attachments anymore

Microsoft Teams review by Durga Prasad N.
Durga Prasad N.
Validated Reviewer
Verified Current User
Review Source

"Good Inter communication product"

What do you like best?

This tool helps to collaborate with our colleagues in need of work and also personally. Sharing the documents and files from the cloud storage can be done from the same place. The most i like in this chat history can be backed up in our cloud store and can be taken when we needed which is more convenient, when we are working from home or at any other place.

What do you dislike?

To be frank, Nothing i can found bad about this tool anyway.

Recommendations to others considering the product

If you are very un-easy to be mingled with your colleagues just get in touch with this product and it will take you easier with all the employees. The problems or doubts can be cleared with other teams can be solved instantly with no additional time. Try this and stay in this.

What business problems are you solving with the product? What benefits have you realized?

Communications can be done with offshore peoples and the feedback can be shared in easier way, which is more helpful in solving the problems and clearing about the doubts about the products. Out work data can be stored on your cloud and it can used at any place such as when you go to meetings etc..

Microsoft Teams review by Beth B.
Beth B.
Validated Reviewer
Verified Current User
Review Source

"Not up to par with Slaack"

What do you like best?

This is a vast improvement over Skype for Business. Private "one-on-one" and "group" chats are still available, but have been integrated with Team and channel chats that are visible across organizations and departments. Most recently, Microsoft has integrated its suite as well as several other apps, including Power BI, various "chat with customer" options, and other data analytics options that have made this software invaluable for any organization using the Microsoft Suite. Communication with this app vastly out performs Skype.

What do you dislike?

The program itself is very clunky, often causing lag even when you're running an OS with a ton of memory, RAM, and an up-to-date processor. This can be fatal. It's also lacking the crisp simplicity of Slaack but is well on its way. It also lacks the ability to have different levels of management within a team - we often need a team "owner," regular "members" or contributors, but also need a mid-level for a supervisory sort of role.

Recommendations to others considering the product

Rather than having Skype for Business, Yammer, and several other software options to ensure all types of communication in your business are taken care of, try this. It's worth it and would work for all business sizes.

What business problems are you solving with the product? What benefits have you realized?

We are an on-demand business that functions well when communication across departments and across locations is seamless. Using email and Skype for Business weren't cutting it for us. We jumped on board with MS Teams in its Beta stages and have never looked back. We cannot imagine communicating the valuable, ever-changing, ever-demanding information of our business in any other way.

Microsoft Teams review by Ben H.
Ben H.
Validated Reviewer
Verified Current User
Review Source

"Getting to Know My "Teams""

What do you like best?

The multiple project management and communication is amazing. Additionally, persisted conversations and files make it easy to reference back and onboard a team member into an existing project.

What do you dislike?

Only been using it for a little while but it seems that the integration across Microsoft's other apps and sites can be overwhelming. Teams is supported by a back-end SharePoint site so a not-so-savvy tech user could get confused on how file storage and access actually works.

Recommendations to others considering the product

Try it out and see if you really like it first. It takes a bit to get used to but a solid trial period will give you a lot of insight. Also try to find a webinar or watch YouTube videos on using Teams. It really helps streamline the user experience.

What business problems are you solving with the product? What benefits have you realized?

Again, keeping progress on multiple at each person's fingertips is great. They even have mobile app which works great.

Microsoft Teams review by Nathan H.
Nathan H.
Validated Reviewer
Verified Current User
Review Source

"Promising, but not yet ready for prime-time."

What do you like best?

I appreciate the communication functionality. Teams does have enhanced conversation capabilities, compared with Skype for Business. It's nice to have threaded conversations with work colleagues and to be able to look back at those conversations. As a meeting platform, it allows for good screen sharing and video capabilities.

What do you dislike?

Teams has the potential to be excellent, but it's not there yet. At this point it's kind of like a designer impostor Slack. There are definitely some little user interface annoyances that haven't been adequately addressed. Teams aims to be a one-stop shop for team collaboration, but it has trouble displaying some non-Microsoft websites - for example, Google Sites content. Although I understand Microsoft's desire to keep users in Teams to view content as much as possible, I would greatly prefer the option to open web content in the machine's default browser. Teams is also pretty scant on customization options and settings. Some basic functionalities like pinned posts are missing. Creating and joining public teams within the organization is sometimes confusing and unreliable, although adding team members manually seems to work fine.

Recommendations to others considering the product

Don't expect a polished product at this point. There are some aspects of the user experience that feel much more like a beta test than a mature end-user product.

What business problems are you solving with the product? What benefits have you realized?

Teams is basically about team communication. It does well at that, as long as the shared documents for collaboration are Microsoft-based. It works decently as a forum and instant messenger platform. It's also a good virtual meeting solution. I anticipate that when the software matures and our entire organization is using it, Teams will be a good collaboration tool.

Microsoft Teams review by Racey C.
Racey C.
Validated Reviewer
Verified Current User
Review Source

"Teams is a Skype killer"

What do you like best?

Teams! Love it! Within about 15 minutes of using Teams, getting used to the interface, and learning more about the features and functionality, I permanently quit using Skype. There is absolutely no reason to continue using Skype (I'm talking Skype For Business here). The more we use Teams the more we like it and the more we like it, the more we use it. Persistent chat, the ability to centralize shared files and documents, and all the features of Skype has really cut down on the amount of endless email our team sends back and forth. With Teams I have already gone from 100+ emails per day, directly to me that I need to respond to or be aware of, to probably 60. Yes, 60 is still a substantial amount of email, but Teams has cut my email almost in half! That's huge! We create channels for projects on the fly, tear them down when the project is done, you name it. Teams is excellent and if you're still using Skype... stop. Just stop. Skype is dead.

What do you dislike?

It seems the ability to add favorites is limited only to other people using Teams, you can't add favorites who are Skype users.

Recommendations to others considering the product

Get on it already! Skype is dead.

What business problems are you solving with the product? What benefits have you realized?

Not getting so many emails every day!

I love everything about Teams. I've never had a glitch with it, it just works, and it's included with our Office 365 subscription. The goal now is to get the entire company off Skype and onto Teams instead of just the IT dept.

Microsoft Teams review by Anirudh P.
Anirudh P.
Validated Reviewer
Verified Current User
Review Source

"Best Alternate for any Collaboration Tool"

What do you like best?

The best feature I loved the most is the ability to collaborate with all the team members right from my place of work. There's no need of running over to the meeting rooms, and this tool offered a way to improve the current processes and become more efficient at our organization. The ability to integrate Sharepoint, One Note, and Cloud has made us go to a single point of contact for all our shared files.

What do you dislike?

Its not a dislike per se. But I feel it would be a great feature if there's an in-built connection to connect to team specific Tableau dashboards, just like Power BI. Since Power BI has a native connection, there's no problem in embedding dashboards on the message board of each channel in Teams. However, this is not the same with Tableau, as we do not have a native interface to connect from Teams.

Recommendations to others considering the product

Just go for it! This is one of the best features included in the Office 365 package.

What business problems are you solving with the product? What benefits have you realized?

Currently, we collaborate internally with each other in our team, using the Microsoft Teams tool. I use Teams to keep track of my meetings and schedule for the day, upload and share files on to our shared drive, chat and collaborate with my team members whenever necessary. The ability to view my schedule, collaborate with two completely different people on two different projects has been a cakewalk with the advent of Microsoft Teams in our organization. We have used "Join Me" for conducting meetings and sharing screens before Microsoft teams has come to this unit. But Microsoft Teams is a great upgrade from that in terms of all of its collaborative features.

Microsoft Teams review by Iain S.
Iain S.
Validated Reviewer
Verified Current User
Review Source

"Great App for company wide communication"

What do you like best?

I like the fact that conversations are grouped into each channel this allows you to check the first message and see if you want to read more about that conversation. Also the fact that you can create multiple Teams based on what project you are on.

When in a Team you can also add tabs that have Files, Wikis, Trello boards, Tasks lists. So the ability to add these into the chat windows is great as you have all the information you need within one app.

What do you dislike?

You cant have more than one account signed into Teams. This can be annoying when working with clients that have their own Teams and I have the Teams account on my company. Would be good to be able to switch accounts easily.

Recommendations to others considering the product

It is great one of the best communication Apps I have used. The Gif search is also a nice touch!

What business problems are you solving with the product? What benefits have you realized?

Company-wide communication. Knowledge Share.

Microsoft Teams review by David M.
David M.
Validated Reviewer
Verified Current User
Review Source

" Teams packages multiple collaboration tools"

What do you like best?

Microsoft Teams combines IM, web conferencing and presence we get with Skype for Business, and is interoperable with SfB, with the best features of Office 365 Groups and Planner. This is a near perfect collaboration tool that keeps getting better -- with the project team actually paying attention to its UserVoice channel. Still, it is not quite a fully-formed product.

What do you dislike?

The UI takes up nearly twice the screen real estate as Skype for Business. Users should be able to reduce it without having to minimize it. Web conferencing is not yet as fully featured as SfB.

Teams also does not make it easy for you to switch between functions. For instance, if you are working in a team planner, and then want to jump to an IM, getting back to the planner is not instant -- or jumping between two teams and their separate planners. If you could run multiple instances of Teams, or better still jump between tabs of frequently used functions -- like the ease of jumping between tabs in a browser, that would make it a lot easier to use.

I'd also like to see the planner functions offer parent-child relationships, so that you could link a parent planner to a new team in another channel with a child planner.

My biggest complaint is I've been waiting months for guest access. It is now available -- but not yet for Office 365 Government, which means our biggest client, and most collaborative, can't use it. Argh!

Recommendations to others considering the product

If you are an Office 365 user, where this is included, it's a no-brainer. However, if you are dependent on third-party collaborators, then it is not quite there yet. It uses Azure Active Directory B2B to allow other users to log in as collaborators (except GOV at the moment), but that means that the collaborator must have an Office 365 business or education account. They are opening up to other Microsoft (consumer) accounts, but as of this review, that is not yet available.

What business problems are you solving with the product? What benefits have you realized?

Team collaboration and collecting the critical functions of several separate products into one.

Microsoft Teams review by sri p.
sri p.
Validated Reviewer
Verified Current User
Review Source

"MS Teams Review"

What do you like best?

Amazing pre-loaded memes there are other features that provide great functionality allowing users to organize, communicate and collaborate. Each chat has its own document storage which allows document sharing and collaboration within a team or a group. It syncs with your Outlook and calendar making it an essential part of your everyday tasks.

What do you dislike?

I wish we could hashtag posts for easier sorting/searching.

I find the meetings functionality a little clunky; we prefer Skype for live meetings, but Teams for ongoing day-to-day conversation.

I wish I could eliminate or hide the Team document library since we use SharePoint and I don't want any confusion with which files to put where.

Recommendations to others considering the product

Many benefits of using Teams:

Word: Writing documents

Excel: Working with numbers and lists

PowerPoint: Making presentations for sharing new info with customers and collegues

Cloud services make sharing easy and simple and provides back.

Defacto standard for documents so sharing documents with other people is easy.

What business problems are you solving with the product? What benefits have you realized?

for communicating better with teams and getting out of email

Microsoft Teams review by Max M.
Max M.
Validated Reviewer
Review Source

"Solid idea with shoddy implementation"

What do you like best?

Just like Slack or Hipchat, Teams provides a seamless way to keep your staff in touch with each other, create groups (or teams if you will) to collaborate on specific problems, or really important matters such as organizing lunch.

What do you dislike?

It honestly feels like a beta. Being the SysAdmin here I get pretty frequent reports of things not working, with a few staff attempting to use Skype instead (this violates company policy, so that didn't last long, but it's a bad sign). Some pretty basic features (spellcheck, search) work if they feel like it, or sometimes not at all. MS does seem to be invested in making it work, you can track bugfixes and feature requests and so forth, and that's relatively neat.

Unfortunately many new features are implemented with the same apparent carelessness and are buggy or don't work properly (correcting messages is a cool feature, but it's terribly implemented, for example).

A few items to note:

Spellcheck works most of the time. Apparently at random it will flag correct items as incorrect for various users and will do so with the most random words until Teams is restarted. No Teams, "on" is not a typo.

A few users have Teams crash completely when accepting video calls, forcing their teams to use 3rd party video conferencing software, which is a huge issue. Per Microsoft this is a driver issue on the webcam. Replaced both the webcams with different models, as well as replaced the entire machine. Issue persists on those users. This only affects less than 2% of our staff, if more it would be a dealbreaker.

Teams constantly forces you to scroll down after new messages are received. Possibly the item that annoys me personally the most. Imagine an IM client, that will suddenly stop scrolling down automatically as new messages are incoming and you have to scroll down yourself. Two minutes later it does it again. Doesn't happen all the time, but enough to be frustrating.

The automatic status only seems to show activity in Teams occasionally. For example, someone who is busy working on a spreadsheet, Teams will occasionally show them as idle, since they are idle in TEAMS, even though they are not idle on their PC. This is happening a lot less now, so they possible started fixing this.

Recommendations to others considering the product

As of today (last day of 2017) I'd still treat this software as a beta. If you really like the available features and are willing to put up with some bugs and glitches (especially if you're willing to get involved in the community with bug reports and feature requests, which I have been) then go for it. Just realize there are MANY bugs, it's just a matter of if you'll encounter them or not. In another 6 to 12 months I feel this may mature enough that it should no longer be an issue.

What business problems are you solving with the product? What benefits have you realized?

The fancy buzzword "collaboration" I suppose. That's what most of the company is looking for, and this aspect actually worked out great for our engineering team (with caveats).

From the SysAdmin perspective we just need something that employees can use to stay in touch with each other, form specific groups they can chat with, be notified when mentioned, and from the admin perspective to manage these things relatively easily.

It does those things fine.

For the most part Teams does this quite well. Having previously using Pidgin with XMPP and then later Hipchat Business, I'd say Teams is working out better for us. I've never used Slack full time other than a trial, but it seems very comparable. It serves its purpose, and I think we'll stick with it. If the bugs get resolved, it does take care of all of our needs.

Microsoft Teams review by Ryan G.
Ryan G.
Validated Reviewer
Verified Current User
Review Source

"Skypes best update (Microsoft Teams)"

What do you like best?

A few things that I like about Microsoft teams include:

- The advanced and more clear call quality.

- The better integration with various systems and solutions my company uses.

- The fast response time and group oriented design.

What do you dislike?

The main thing that I dislike about Microsoft Teams is that some of the control features that were previously in Skype for Business are not there. I am in a support role and at time I need others to take control of my system of I need to take control of someones system. As of now I do not see this feature in Microsoft teams.

Recommendations to others considering the product

Adding in some of the similar control support that is included in Skype for Business.

What business problems are you solving with the product? What benefits have you realized?

The problems that we are solving with using Microsoft Teams is that we needed a more clear and easier to use software to connect as a team. The voice quality is worlds better than what we were using in Skype for Business

Microsoft Teams review by Isaac C.
Isaac C.
Validated Reviewer
Verified Current User
Review Source

"Integration = Microsoft Teams"

What do you like best?

We find one of the best applications in Office365, it is perfectly linked to other applications of the Office365 environment, since after creating the work groups you can incorporate each of the necessary tools, Sharepoint, OneDrive, OneNote, Office Only, managing the folders, the documents, control of changes. It's a really really incredible to organize a work group. Collect the Office365 applications in one place and collaborate immediately with the intendants. In addition to the above, it incorporates chat communication and thus does not use multiple applications. Add that the groups are simple to create. Available on Android, iOS allows mobility from anywhere.

What do you dislike?

It is a complex interface to develop but it can improve, the start of the application is a little slow and sometimes it could take some data to load.

Recommendations to others considering the product

The best tool if you use Office365 Online products

What business problems are you solving with the product? What benefits have you realized?

Organize a work group in different places (and schedules), despite the distance the level of collaboration and organization is much easier

Microsoft Teams review by Emily I.
Emily I.
Validated Reviewer
Verified Current User
Review Source

"Teams is truly built for teams, but can be chaotic"

What do you like best?

Microsoft Teams truly is titled what it's made for: working on teams. As an employee working on a team of 9+ people, we use Teams as our central form of work chatting and communication. We have different channels to separate subject matter of discussions, which makes it easy to organize the subject matter of the chat room. I like that it's easy to have a bunch of different channels and conversations going on at once.

What do you dislike?

The downside of having so many different opportunities for conversation channels (Team channels, group chats, one-on-one chats, etc) is it's easy for everything to get lost in the mix. Sometimes I will be on the one-on-one chat section and not even realize that a notification has come through on my team's chat, and it can be hard to keep track. It feels a little chaotic sometimes, and wish that it was a little easier to organize ongoing chats. I also dislike that the GIFs are mostly only animated-- wish it was connected to GIPHY like Apple products are (but that is more of a personal preference, and doesn't take away from its business benefits).

What business problems are you solving with the product? What benefits have you realized?

Microsoft Teams makes internal communication quicker, easier, and smoother. The benefits are allowing us to conduct our business more efficiently, because we can collaborate on Teams in a matter of seconds before we execute our work.

Microsoft Teams review by Jordan C.
Jordan C.
Validated Reviewer
Verified Current User
Review Source

"Still Missing Some Key Things"

What do you like best?

It's free with your Office365 subscription, so there is likely no additional cost for your organization, assuming you are already paying for that.

I like the integration with AD, and the org in general, and it plays nicely with other Microsoft products that you already use.

What do you dislike?

It's a bit slow and bulky. It takes a long time to load. The mobile applications are not always reliable. Sometimes they notify you and others, they won't. That can be very frustrating. Honestly, the whole thing feels complex when compared to the competition. I prefer simplicity.

Recommendations to others considering the product

It's not a bad choice, but if you don't have an Office365 license already, I would probably go with something else, such as Slack.

What business problems are you solving with the product? What benefits have you realized?

We needed an org-wide communications platform. Without a standard, some were using Slack, and others were using Google Hangouts. It also gives you a place to easily share files with colleagues.

Microsoft Teams review by Anton L.
Anton L.
Validated Reviewer
Verified Current User
Review Source

"Evolution of Skype for Business"

What do you like best?

Video conference is much more stable than in Skype for Business. Layout with 5 participants makes you feel like you are flight dispatcher. Tool can also share a screen during the call.

It's free with company's Office 365 subscription.

Possibility to create multiple teams and channel to discuss different stuff separately.

Built-in dark theme. You can like messages, send gifs and emojis. And sending gifs can be disabled to be more serious and focused.

There is also an integration for Skype for business, when you can make calls or chat with someone using old software.

Good and useful chat history, possibility to schedule a meeting or start a call right from a discussion in channel.

There are plenty of integration can be used in the channel to provide more flexibility and usability.

Tool is still in development, it means a lot of cool stuff is just coming.

What do you dislike?

Difficulties in video calls with more than five people invited.

Sometimes tool can lose settings after closing.

So many "reply" fields, you need to get used to how to use.

You need mark channel "favorite" to be able to follow it.

Some work needs to be done on notification when application is minimized into the tray, very easy to miss a message.

Recommendations to others considering the product

If you still using Skype for business in your company, you must switch to Teams and give it a try. Just so much better and powerful you will never regret.

What business problems are you solving with the product? What benefits have you realized?

With a big pleasure we migrated from Skype for business. Nice tool providing all you need for daily routine: everyday calls, chat with the team, plans discussion and following the course of the company.

Microsoft Teams review by Heather R.
Heather R.
Validated Reviewer
Verified Current User
Review Source

"We use Microsoft Teams for Everything Now."

What do you like best?

We are project based so we use the Conversations as a way to track projects and because they are able to have a thread, it is easy to share updates and view progress. We also have our main strategy and goals documents as tabs so we can easily update them. Having the option to update them in Teams, Online, or open the actual file is great. If done online, you can work on it collaboratively and not miss anything. We also use the channels as a way to keep major projects separate, which is extremely nice. Being used to email, it takes some time to make the transition, but if you ask yourself "does this need to be emailed", you will start to get into the habit of just using it. I hardly send internal emails anymore.

What do you dislike?

I wish the files would sync with SharePoint so they don't have to be two separate files and you have to make sure you are updating the right one.

Recommendations to others considering the product

I would highly recommend considering Microsoft Teams. It can help teams and organizations when it comes to internal communication. It helps you rely less on email and provides a chance to have everything all in one system.

What business problems are you solving with the product? What benefits have you realized?

We are solving a problem of being able to collaborate in one spot vs across platforms. We have benefited by not only being able to better collaborate, but also sharing files and working on projects. Microsoft Teams has allowed us to use email less and things don't get lost in the shuffle.

Microsoft Teams review by Ashmit T.
Ashmit T.
Validated Reviewer
Verified Current User
Review Source

"Great new collaboration platform from Microsoft"

What do you like best?

I am glad that Microsoft finally came up with a great platform for the teams to collaborate. It integrates great with your office 365 account and SharePoint as well. It's nice to have a place for the teams to work and keep track of their projects.

What do you dislike?

Microsoft team is fairly new in the market hence there are many bugs and limitation in the software. We are still in the learning phase.

Recommendations to others considering the product

It is a great software to learn especially if you are the person who works in a team. Great to stay on top of your projects and collaborate with your team

What business problems are you solving with the product? What benefits have you realized?

Microsoft finally built a great platform to collaborate with your teams. We realized how much time it saves rather than creating an excel document and keeping tracks of your progress and sharing files via email.

Microsoft Teams review by Kyle C.
Kyle C.
Validated Reviewer
Verified Current User
Review Source

"Teams is a wonderful tool for connecting employees across the country"

What do you like best?

I like that Teams works with my Outlook and shows off status whether I'm available or in a meeting based upon my calendar. I'm also able send files, make calls, and even video chat with coworker to assist in breaking down any communication barrier.

What do you dislike?

Microsoft Teams really works exactly how it should. I don't find any issue or wish it did anything better than what it already does.

Recommendations to others considering the product

Microsoft Teams is easy to implement and got all employees on board and utilizing.

What business problems are you solving with the product? What benefits have you realized?

Teams breaks down communication barriers. It definitely helps in my office when often times many are working from home or other locations. It's a great way to get an answer to a question, share files, or even just check-in and say a friendly hello.

Microsoft Teams review by Matt C.
Matt C.
Validated Reviewer
Verified Current User
Review Source

"Team Using Teams"

What do you like best?

Teams allows our development team to communicate through a central hub so everyone knows what's going on wherever they are in the world.

As it's used through office 365 it allows us to share documents as well as adding in any external (non office) apps into the different channels.

Sends messages through skype for business if the person your sending to isn't using teams but is in your domain.

Multi platform so can run on my phone, macbook or work windows desktop.

What do you dislike?

There's not much to dislike, having to have 365 account could be a hindrance to some i suppose

What business problems are you solving with the product? What benefits have you realized?

Allows everyone to communicate through one place, communication between the team is improved once we started using it.

Adding in different apps (wiki, onenote etc) allows us to use different tools from one place so no need to switch applications..

Automated messages from certain applications now go into specific channels so we can react to any issues that arise.

Microsoft Teams review by Cassie S.
Cassie S.
Validated Reviewer
Verified Current User
Review Source

"My experience with Microsoft Teams"

What do you like best?

I like that you can comment on other people's posts in groups. I also like that you can like comments and tag people. I like that you can change the colors as well, gives it a personal touch. I like the different sections, such as one for Activity, Chat, Teams, Meetings, Files. I don't think I've used the Meetings or Files tabs yet, but I like that my chat with individual co-workers can stay separate from my Team chats.

What do you dislike?

At first I thought it was confusing, but now I get it fine. I think the only thing that gets me now is when I click the minimize button the word Minimize in a small box, like what appears when you hover over it, gets stuck on the screen. You have to click the icon on Taskbar to get it to go away. It's not a huge deal, just a tiny annoyance.

Recommendations to others considering the product

It's great. I love how organized and clean kept it is. It's easy to keep track of important info about out specific team.

What business problems are you solving with the product? What benefits have you realized?

Being able to communicate with the Forms team without information getting lost inside of other conversations going on like it did in Skype is so nice. Things don't go unanswered, which is super helpful. I also really like that there are different groups to keep everyone organized. Information gets across easier and there is better communication over all with our Forms Team.

Microsoft Teams review by Paul S.
Paul S.
Validated Reviewer
Verified Current User
Review Source

"Good for First Release"

What do you like best?

It is a web client so even though there is no official linux client, I was able to use a 3rd party Github client. It is Electron based so the client support was easy to implement. Also it has a built in dark theme.

What do you dislike?

The UI needs a bit of work because to reply to a Team post, the reply button isn’t obvious so you post a new post instead of replying. Also the UI could be a bit better laid out so it takes less space.

Recommendations to others considering the product

I think it is mostly there.

What business problems are you solving with the product? What benefits have you realized?

Allows for collaboration and allows us to post images real easy. It makes it so teams from multiple departments can ask questions for the whole team real easy.

Microsoft Teams review by Jeremy H.
Jeremy H.
Validated Reviewer
Verified Current User
Review Source

"Simple but Powerful Team Web App"

What do you like best?

The application is a great way to organize groups and keep information together. Tabs for conversations, files, and a wiki are very nice way to organize information. It's all based off of SharePoint so files are easily shared with others if needed, and multiple people can edit a document at once. I really like that you can pin/unpin documents as a tab for more important files.

What do you dislike?

The Wiki is a bit too simple, and editor is does not always work great. Conversations could be styled a little better as well.

Recommendations to others considering the product

If you already have Office 365 and need an easy way to create teams for different projects to help keep organized, then this is a really good, very simple to use solution.

What business problems are you solving with the product? What benefits have you realized?

Beta testing software updates. It allows an easy way to make a list with Excel, share the file with the team and have each team member complete and check a list of tasks they need to perform on the updates.

Microsoft Teams review by User in Pharmaceuticals
User in Pharmaceuticals
Validated Reviewer
Verified Current User
Review Source

"Slack Copy Cat hits in some areas but mostly strikes out"

What do you like best?

I like the UX of having my meetings and files in separate tabs vs Slack. I like the built in screen sharing and voice chat. It is nice that it can plug right in to your microsoft ecosystem very easily. I like the threaded conversations.

What do you dislike?

I dislike that you can't customize the look and feel. I don't like the way that it handles notifications per channel. The overall experience is more corporate software vs slack felt "fun" to use. That may be a plus to organizations that want more of that feel.

Recommendations to others considering the product

Consider all of the other options in your hunt. Slack is the market leader. However, if you are a heavy microsoft shop Teams may be the easiest to deploy and train your teams on.

What business problems are you solving with the product? What benefits have you realized?

We implemented teams as a way to cut back on internal email. We realized that external email will always remain a primary communications channel but for internal we wanted to stop the madness. We hope to eliminate the "Thanks." Emails and the "Can you send me this" or only subject line emails.

Microsoft Teams review by User
User
Validated Reviewer
Verified Current User
Review Source

"Gets 'the job done'. Not impressive, but continually improving"

What do you like best?

It does a great job as a chat client. Additionally the calling feature (VoIP) and screensharing feature are both quite good. Coming from Slack, Teams wasn't initially that exciting. The main reason we went with it was the cost. It is free with our Office suite. I have been impressed with thier continual improvements to the product. Hopefully it only continues to improve..

What do you dislike?

Sharing files is clunky and confusing. Teams, which are called 'Channels' in Slack, have a redundant name and that leads to confusion. Additionally the fact that there isn't a great verb to describe a chat from teams can be a little dis-satisfying. When we used Slack, it was common to say 'I'll Slack it to you'. Saying 'I'll Teams it to you' sounds silly.

Recommendations to others considering the product

For a cost-saving alternative to Slack, I highly recommend Teams. Slack has a larger number of integrations with other products and services, but it's just a matter of time before Teams gets up there as well. You also have the ability to build your own integrations. As they continue to improve the product and take into consideration the customer feedback they are receiving, the product will only get better.

What business problems are you solving with the product? What benefits have you realized?

We use it mainly as a person to person chat client, and we also take advantage of the 'Teams' ('Channels' in Slack) feature. This allows you to make updates to a specific Team without having to notify each person individually. Working in a SaaS company, this is very useful as we have different moving pieces and departments that can all benefit from automatic updates to specific Teams. We've been using Teams for about 8 months and it has continually improved, so that is an additional benefit is the active development that is occurring on Microsoft's end.

Microsoft Teams review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Microsoft Teams is a great collaboration tool."

What do you like best?

Integration with Office 365 makes this much more useful. Basically having a single landing page where we can start and continue conversations in chat or phone with sharing is the best. Also having a mobile product is great.

What do you dislike?

Teams still is a bit rough around the edges meaning the navigation between tabs in the Teams space is very basic and in some ways not thatu h better than just having a browser open with different tabs. Sometimes it seems slower to use the tabs in Teams to flip between an MS SharePoint site or list and an MS Planner list vs doing it in Edge or Chrome browser.

Recommendations to others considering the product

Teams is actually still a very new product and continually getting better. If you have the Office 365 suite, you are going to get it for free so you might as well use it. Also it has just become available for free to non-Office 365 users (to compete with Slack) so it provides an avenue to collaborate with external partners that may or may not use Office 365.

What business problems are you solving with the product? What benefits have you realized?

We are trying to improve both onsite and remote collaboration by sharing information. So with Teams we can share like Skype for Business, but then we can share tools like SharePoint and Planner in one tool vs flipping between Skype and a browser.

Microsoft Teams review by Martin L.
Martin L.
Validated Reviewer
Review Source

"Bad for Communication, OK for Document Editing"

What do you like best?

So, I like that Teams integrates with the 365 apps, and allows for collaboration on Microsoft files. Granted, I don't create files with with the Microsoft Suite (we use Google Apps now), but I know this is a big benefit for some.

What do you dislike?

Microsoft Teams didn't simplify our communication - it was more difficult. Actually sending messages to another person is more complicated and sharing files is a massive time waste (so much so that I'd probably revert to sharing files over email instead). Example - we used to send 9-10K messages/week with Slack. If our users spent 1 second more sending a chat message over Teams (which is generous) then we'd have spent at least 3 additional hours in our communication platform.

Recommendations to others considering the product

Don't use it. No question you will b/c there is some cost saving benefits if you're a 365 subscriber. But Slack was much better for our marketing team.

What business problems are you solving with the product? What benefits have you realized?

We're not realizing any benefits. We tried to solve for the additional costs associated with a chat platform, the collaboration between teams members on documents, and communication between employees.

Microsoft Teams review by Michael G.
Michael G.
Validated Reviewer
Verified Current User
Review Source

"Solid Application, Huge Improvement over Skype for Business"

What do you like best?

Collaboration and access to a private Sharepoint area for a team. I find that it bridges the gap that Skype has had for a while now. It's also backwards compatible with Skype so you can still chat within the organization even if they haven't upgraded yet.

What do you dislike?

Not too much to dislike, Im not a huge fan of the interface. Mostly prefer the organization and power of Slack for that part but I think it is a welcomed application in place of Skype.

Recommendations to others considering the product

Give it a try, probably beats Skype or formerly Lync if you are currently using that.

What business problems are you solving with the product? What benefits have you realized?

Collaborating with team members. Easy way to communicate and is superior to email for directly talking to coworkers.

Also its a good way to have a team one drive area as well as being able to connect Microsoft Apps into the team. I think the implementation was good and of course it works well with their other products.

Microsoft Teams review by ravindhiran K.
ravindhiran K.
Validated Reviewer
Verified Current User
Review Source

"Professional communicating tool"

What do you like best?

The best thing I like about this is sharing files in bigger size with no time makes it more comfortable. Also the files and the chatting data's can be saved in cloud which can be taken from any where is very useful when we lost some data manually from our system.

What do you dislike?

Mobile integration and UI can be improved and otherwise there is nothing to be found bad about this product.

Recommendations to others considering the product

Get Microsoft teams to build your teams.

What business problems are you solving with the product? What benefits have you realized?

Team collaboration and coordination has been lacking before this and this tool has fulfilled the needs and it has been improved a lot by filling the gaps between our colleagues. Teams meeting can be scheduled easily. Quick communication and resolutions can be impressed.

Microsoft Teams review by User in Mechanical or Industrial Engineering
User in Mechanical or Industrial Engineering
Validated Reviewer
Verified Current User
Review Source

"Good to organize all your chats"

What do you like best?

Organizes all my work chats. Can organize by topic, such as a specific project, or directed to a certain group, such as engineers or production. This makes it easy to look back and find something you were talking about a while ago. You can also link files on tabs such as word, excel.

What do you dislike?

You can message to teams and topics but we tend not to actually message in these, but rather just create a chat directed to the people we need to talk to. It takes more time to go to the team and message there, plus it can be confusing which team we should actually message. Some of the teams we made are maybe too specific or the message could go in multiple teams. We also have a weekly video meeting created in teams and it doesn't call you automatically, you have to see the notification, which is quite subtle and join. So I always forget there's a meeting and people are always waiting for the call or end up making another group call that is not the official weekly meeting.

Recommendations to others considering the product

Great way to organize chats

What business problems are you solving with the product? What benefits have you realized?

Organizing chats so that you can find info easily. Connect relevant info easily

Microsoft Teams review by Stacey U.
Stacey U.
Validated Reviewer
Verified Current User
Review Source

"Microsoft Teams is VERY useful! "

What do you like best?

I love how I can find all the files, conversations, documents, and collaborative for my team in one place where we can all access in our own time and our own way.

What do you dislike?

I can't really say that I dislike anything. So far, it's succeeded every expectation and been a very useful too.

Recommendations to others considering the product

Just remember to use it! We set it up as a collaborative space for our group and only use it half the time, it seems. Some group members still resort to email, which is clunky and not efficient.

What business problems are you solving with the product? What benefits have you realized?

I am a member of my University's Staff Senate. MS Teams gives us one collaborative space to share meeting minutes and notes, have text conversations, and work on documents together without having to use email or some other less-efficient medium.

Microsoft Teams review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Updated Tool that does a great job for collaboration"

What do you like best?

MS Teams, though the first Microsoft product to rival Slack integrates well with the Office 365 software stack to produce amazing results. With it, one can interact with their Project Online Kanban boards, leverage full Audio/Video capabilities and integrate with external software such as JIRA and Salesforce. Every time I look, they keep adding integrations and connectors. They also have webhook capabilities to further add customized app integrations.

What do you dislike?

The only "dislike" I can seem to find is the lack of PSTN support, or being able to use voice services to make calls via the telephone system. Though, this is on the fast track roadmap that Microsoft has put out.

Recommendations to others considering the product

If you buy into the Office 365 stack, and you would like one platform to integrate between multiple software packages, Teams is the right tool. As of now, it supports more than 200 integration services, and it seems like it will keep adding to that in the future.

What business problems are you solving with the product? What benefits have you realized?

Collaboration is natural in MS teams. In the background, it uses Microsoft services like One Drive, OneNote, Office Online and Skype to provide a flawless user experience. We use this to create project-based Teams and use that to further collect and catalog all the data needed to make a project a success, along with Project Plans, to map out the timeline.

Microsoft Teams review by Internal Consultant in Internet
Internal Consultant in Internet
Validated Reviewer
Verified Current User
Review Source

"Microsoft Teams, a hub inside a hub, with more hubs inside"

What do you like best?

Maybe the intention within Teams is the best thing, but, in my opinion, it fails at achieving its goals. Besides that, although I'm sure it's my problem, I haven't find anything to like from Teams.

What do you dislike?

I cannot find a use for Teams, I think the idea is good, there are lots of apps to collaborate with, even only from Microsoft. But the fact of using a chat when we have Skype for business (which by the way requires lots of work to do), or a Team when we have Sharepoint Groups, or getting all my files together when I have them ordered in Sharepoint or OneDrive.

I think Teams should be the best way to integrate SharePoint, Planner, Outlook, Skype, etc. and maybe even not exist at all since a good Teams implementation among them, should be more a concept that an app.

What business problems are you solving with the product? What benefits have you realized?

We were evaluating solutions about our need to integrate our most important apps/services: Sharepoint, Planner, Office, etc.

Microsoft Teams review by User in Medical Devices
User in Medical Devices
Validated Reviewer
Verified Current User
Review Source

"Overall helpful collaboration tool"

What do you like best?

I like the fact that Teams provides a centralized location for a variety of different functions and collaboration needs. The platform enables the tool to be developed as more needs arise, which reduces the chance of having to have multiple tools for different collaborations or functions or needing to switch to another system in the future.

What do you dislike?

There are certainly some limitations to the existing functionality. One of the biggest things I don't like is the lack of a calendar integration into the Teams site.. I would like to see a standalone calendar function in the Teams app

Recommendations to others considering the product

Teams is more useful the more that people buy into it. It's not a very effective tool if the entire team isn't using it. Get familiar with it and identify specific areas where it can significantly benefit your team's communication in order to get people to start using it. After initial buy-in, people will organically start to use it for more and more things, which will improve it's utility more and more.

What business problems are you solving with the product? What benefits have you realized?

Communication is the number one issue. Since there are so many different communication apps and tools available, everyone has there own preferences for how to communicate. Teams allows everyone to communicate in a central space, so information isn't lost, people can efficiently get plugged in and caught up, and as a network, the communication chain doesn't break down when there's a "weak link" from someone being out of the office, busy, or unresponsive.

Microsoft Teams review by Marsha C.
Marsha C.
Validated Reviewer
Review Source

"This is a good Inter-Office Communication Tool"

What do you like best?

What I like is that this tool is good for collaborating with your workmates and also your friends so its good for business and personally. You can share your data including documents and files from the cloud storage. Other things can also be backed up such as your chat history to the cloud which is good when working remotely.

What do you dislike?

Well so far in using this tool there isn't much not to like, its a reliable tool and sync your documents and files and if you should lose your device its in the cloud.

Recommendations to others considering the product

I would recommend this are looking for a safe tool with cloud backup that is cost effective. You are also able to work remotely and access from any device. overall its a good investment.

What business problems are you solving with the product? What benefits have you realized?

We are presently using this tool to communicate remotely when working away from the office. when staff are away we share documents and files with this tool and get quick and easy feedback. We also consider this tool one of our disaster recovery option.

Microsoft Teams review by April B.
April B.
Validated Reviewer
Verified Current User
Review Source

"Microsoft Teams has helped communicate at work"

What do you like best?

I like that everything is all in one place - individual/team chat, tasks, documents, etc. We used to use Skype for chat and another software for everything else.

What do you dislike?

It is a little tricky to navigate. We have some standards documents for reference saved in Teams, but it is hard to find where they are located.

What business problems are you solving with the product? What benefits have you realized?

We use Teams for communicating with one another at work, and for sharing helpful documents and guidelines. For example, we have a list of acronyms and their meanings, and anyone can add to it. I find it better than using Skype for chat plus another software for file sharing.

Microsoft Teams review by Chris M.
Chris M.
Validated Reviewer
Review Source

"MS incorporated almost everything into Teams"

What do you like best?

I really like that MS incorporated all the communication and collaboration tools into Teams, such as IM chat, a place for groups to conduct business privately and store files they can collaborate on simultaneously, the ability to have conversations with just your group members, the ability for a team owner to badge members of their group for their accomplishments, and the ability for MS Outlook users to send a Teams meeting request so recipients can easily join a meeting in Teams from the Outlook meeting alert. Also, the audio clarity is much better than using Skype.

What do you dislike?

MS Teams has not included the ability for users to record their meeting, whereas Skype does allow meetings to be recorded. There are a couple workarounds for now until Teams figures out this is a much-needed tool. When you create a meeting in MS Outlook, add both MS Teams and Skype to your meeting. Use Teams to conduct your meeting, but Skype to record it. The second method is to just use a tool, like Camtasia to record your meeting. The latter is the preferred method since you have more control over the pre and post content.

Recommendations to others considering the product

Use Teams for most of your needs, and fill in with other tools, like Skype or Camtasia until MS adds the ability to record meetings.

What business problems are you solving with the product? What benefits have you realized?

Most of the employees in our company work offsite for a percentage of the week or are located in other countries. We use Teams for a majority of our meetings, to review documents simultaneously so the author only receives one review doc, instead of many, and to collaborate with each other privately and in groups. Teams fulfill so many needs for employees working offsite and global employees who want to always be connected.

Microsoft Teams review by Chethan R.
Chethan R.
Validated Reviewer
Review Source

"Best communicating tool"

What do you like best?

It is very pleased to see all the conversations over the teams, emails, calender's and notes to be at a single place. The most important thing is we can get the conversations to saved in our cloud as it is more easier and helpful to collect the data when needed. It is very easy to create groups and to have all the colleagues at one place. The conversation syncing with mobile applications helps us to reply instantly from home.

What do you dislike?

Needs applications for Linux and unable to delete the older chat is very difficult.

Recommendations to others considering the product

Great tool to share your ideas to the consult persons and creating groups helps us in collaborating with other team members.

What business problems are you solving with the product? What benefits have you realized?

This is very helpful to transfer the files in bigger size without running of time. This helps us in scheduling meetings and it is easy to covey the messages among the whole organisation. As a support team rep, this tool helps us to give quick resolution to the users in solving their issues.

Microsoft Teams review by Consultant in Financial Services
Consultant in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Teams is a good product"

What do you like best?

Microsoft teams is a great collaboration product and a decent chat app as compared to hip chat or slack. It connects with the Microsoft 365 and syncs your meeting, calendars into it. It is very helpful if you want one app to store all your information instead of using many sources or apps. It is very organized than compared to Slack. It also great if you use github as your source control as you can sync multiple things in it and you can get various notifications to Teams. The video quality is decent and you can definitely use it for the day-to-day meetings. It also allows you to install bots and gifs just to make the conversation more fun.

What do you dislike?

Teams only is targeted to the Microsoft office 365 users. Teams can be confusing to many users due to its wide variety of applications it can integrate with and if they are used to using more simple applications. In Teams, you can have multiple teams and switch between them in a column. The chat messages are separate, though. I can be part of the marketing team and the recruitment team but the chat window stays the same. You might think of this as an advantage, but it has led to some initial confusion. When I go to my main view in Slack, I can quickly see who has chatted with me because the chat and channel links are bolded. It's quick and easy. All of my channel and individual chats are in on view.

In Teams, the chat stream is a button. I can see my teams or my chats, but not both in the same view. It might seem minor, but it's caused confusion.

Recommendations to others considering the product

It is a great tool to use and Slack and Hipchat has a definite competition by Microsoft Teams

What business problems are you solving with the product? What benefits have you realized?

Teams allows you to connect to most cloud-based applications in real time. For example: You can plug a Twitter feed or a Facebook page into a Teams channel. This means that whenever a new tweet or update loads it gets pushed into the conversation stream. This is a truly valuable experience, especially for organizations that rely on third-party information and timely responses to do their jobs (or for people like me who are too lazy to leave the Teams experience to check their Facebook notifications).

Microsoft Teams review by User
User
Validated Reviewer
Verified Current User
Review Source

"Almost ready replacement for Slack and SharePoint collaboration"

What do you like best?

Access to Teams, chat, and calendar in one place

What do you dislike?

Less engagement than Slack or SharePoint

Recommendations to others considering the product

Best fort focused project teams. Take time to identify key tools to include in Team tabs like TFS, planner, OneNote notebooks, etc. You want to make sure the Team remains the primary and most useful place to be for the entire team, or everyone reverts back to email and individual chat conversations.

What business problems are you solving with the product? What benefits have you realized?

Teams solves two problems.

First, Teams collocates Team chat with team files, and other shared documents like a OneNote notebook or frequently accessed Excel or Word document. Having each of these as a tab in a single window helps centralize all team activity in a common digital space. Unfortunately, Teams is a wonderful case study in how design affects engagement. None of my Teams communities are as active or feels as "communal" as groups on Slack. And, in two case, work communities moved form Slack to Teams saw a decrease in activity and engagement. Communities with clear, work-a-day focus can use the external deadlines and team process to keep team members focused in Teams. Communities of practice and interest need strong nurturing.

Second, for individual contributors on multiple teams, access to personal chat, your calendar, and multiple teams all in one space makes context switching a little easier. The ability to expand the size of the main window would make things easier, but easy to access links to open documents in their native apps (eg: Open on desktop or online) give you a quick life boat when Teams's slimmed down interface and functionality get in the way.

Microsoft Teams review by Jeremy C.
Jeremy C.
Validated Reviewer
Verified Current User
Review Source

"Great tools for collaboration and communication across multiple teams."

What do you like best?

The simplicity of the user interface is great! So easy to jump in and begin using this tool. Being able to make customized groups to communicate easily to is so important. Video and audio chatting is a simple click away.

What do you dislike?

Video and audio chatting quality needs improvement. We use several different tools and the audio and video quality within Teams is by far the lowest quality.

Recommendations to others considering the product

Don't rely on this as a stand alone video conferencing tool, beside that everything else works great!

What business problems are you solving with the product? What benefits have you realized?

We have been able to consolidate multiple chat servers with this one, all inclusive, chat tool. It has streamlined and simplified communication across teams in a very short amount of time.

Microsoft Teams review by User
User
Validated Reviewer
Verified Current User
Review Source

"Needs Polishing"

What do you like best?

It is nice to be able to have a common place for common threads of communication between our team. I like that the mobile version synchronizes well with the desktop version and the web version. There are a lot of different add-on modules to incorporate and use for different business needs. Tasks, project management, document sharing, etc. Integrates with Sharepoint/OneDrive content and content sharing.

What do you dislike?

It feels like behind the times in terms of development. I would expect this to feel a bit more modern. You have to explicitly subscribe to boards in order to receive push notifications. If you add a project that two people are working on, and you are not one of them and are subscribed to the channel for team notifications, you will receive notifications for the project/tasks you are not a part of unless you manage that explicitly.

Recommendations to others considering the product

Give it it's fair shake if included in your Microsoft subscription.

What business problems are you solving with the product? What benefits have you realized?

Coordinating distributed team availability. We use it as a check in/out board for lunch and breaks. We use it to notify the team when we are engaging with a client. We also use it manage tasks and open items for some clients.

Microsoft Teams review by Kyle D.
Kyle D.
Validated Reviewer
Verified Current User
Review Source

"Microsoft Teams"

What do you like best?

I like how it is easy to connect Teams to all the things you do through microsoft. I like how it has an app and connects to email easily. Teams is a great way to communicate with my team.

What do you dislike?

I don't know if it is as simple and good as Slack. Most of my team prefers it over teams. Probably because it has a better look and is easier to use.

Recommendations to others considering the product

Make it look better.

What business problems are you solving with the product? What benefits have you realized?

We are solving the issue of communication. Its great for work conversations and to keep work at work and not to bring it home if you don't want it to.

Microsoft Teams review by Sara D.
Sara D.
Validated Reviewer
Verified Current User
Review Source

"Microsoft Teams for Collaboration"

What do you like best?

Microsoft Teams allows multiple users to work on the same file at the same time. Very helpful in the workplace.

What do you dislike?

I am still new to the software, and I was hesitant at first to use another new platform. I wish it was more user friendly in terms of understanding how to use it from the first day.

Recommendations to others considering the product

This is a good platform to collaborate with your team on a daily basis.

What business problems are you solving with the product? What benefits have you realized?

My team uses the file features the most. Many times, we all need to access and work on the same file at the same time, and Microsoft Teams allows that. It also shows upcoming meetings as a reminder.

Microsoft Teams review by Brittany L.
Brittany L.
Validated Reviewer
Review Source

"Excellent collaboration solution"

What do you like best?

Teams is the best collaborations solution we have utilized, to date. I love how easy to use, it is and my favorite feature is the ability to search for almost ANYTHING in groups, chats, etc.

What do you dislike?

The file uploading and sharing feature is not good. If you want to share a file from Teams with someone outside of the organization, you have to upload the file to your computer and then send it. For our use, this meant double saving. Once to teams, for tracking/company use purposes and once to our own computer so that we could send the files to clients.

Also, the search function could use some improvements. It, often, has a hard time finding what you're looking for because you need to make sure you've selected the right search type and such. An easier to use, global search would be very helpful.

Recommendations to others considering the product

Give this solution a try! There was something we didn't love about each of the solutions we've tried in the past but, for the most part, Teams is great!

What business problems are you solving with the product? What benefits have you realized?

Teams provides an excellent solution to help organizations improve communication which, ultimately, will improve productivity and profitability.

Microsoft Teams review by Ryan W.
Ryan W.
Validated Reviewer
Verified Current User
Review Source

"Very pleased with this product!"

What do you like best?

This software has made it much easier to communicate with other employees, especially the group chat option.

What do you dislike?

There’s nothing I dislike, we’ve tried a few programs within a few months but have stuck with Teams for the last 6 months because it’s been so easy to use on our computers and phones.

Recommendations to others considering the product

If you need an easy way to communicate with a great App to go with it, this is the program to use

What business problems are you solving with the product? What benefits have you realized?

Communication as a chat is much better for our business. We have to constantly be in communication with each other on a daily basis and can’t rely on talking/texting. Teams solves this

Microsoft Teams review by Administrator in Accounting
Administrator in Accounting
Validated Reviewer
Verified Current User
Review Source

"Good for collaboration"

What do you like best?

For small teams whose focus on communication, teams is a good tool to manage collaboration and document revision. We used this software for a focus group to get feedback on a major software release, and also kept our document artifacts so they could review them. Being that it's an ms software, it was good to know everything was compatible

What do you dislike?

Had a hard time getting buy in in the beginning with people that weren't versed in it. Took a bit of a learning curve on where to find things, but once they learned to navigate, it became easier. Would Have been helpful to have in app help content that easily shows how to maximize the software

What business problems are you solving with the product? What benefits have you realized?

Collaboration to get feedback on critical software. Realized that people who weren't engaged in teams didn't really engage in the focus group as much. Buy in was key.

Microsoft Teams review by Lexie R.
Lexie R.
Validated Reviewer
Review Source

"Great tool for communicating"

What do you like best?

I like that I can quickly communicate with my colleagues. The tool application also has a modern look and feel, and it's easy to navigate. I also love that you can build teams. For example, all people in your department could be in a team or a select few people that have similar responsibilities.

What do you dislike?

So far, it has been a great tool for communicating and it's easy to use. The only thing I dislike is that our organization restricted our ability to create groups on our own. We must get authorization to create a new group.

Recommendations to others considering the product

It's a great communication tool, it's easy to use, and it has many features.

What business problems are you solving with the product? What benefits have you realized?

We can quickly communicate with colleagues and answer questions that don't necessitate an email or a meeting. It also allows us to communicate and collaborate in various groups (teams), which is great for solving problems and brainstorming. We can also set up meetings, although I am not a frequent user of this ability yet, as we are still migrating over to teams.

Microsoft Teams review by Anuradha W.
Anuradha W.
Validated Reviewer
Review Source

"Simple yet professional compared to competitors like Slack"

What do you like best?

We were given the chance to use MS Teams as a part of our corporate Microsoft 360 suite. Since it is by Microsoft, all of the other products like OneNote and other office applications are connected and compatible with Teams. This was the best thing about Teams.

What do you dislike?

We used Skype for Business for meetings, and then tried Meetings on Teams. This wasn't a pleasant experience for us since there were a lot of network issues and other features missing. We cannot view meetings scheduled for more than a week away. Also, you cannot delete a post or a comment after a few days.

Recommendations to others considering the product

Switch to Teams if you already have an Office 365 suite in your company. Since this is compatible with other Office products, I would highly recommend this for users. There are some missing features which would be implemented soon hopefully. Mobile App has been perfect in every aspect, with notifications being my favourite.

What business problems are you solving with the product? What benefits have you realized?

We use Teams to collaborate within the team with our daily support work. Since everyone can contribute, share and comment on posts, channels act as knowledge bases as they mature. OneNote is coupled with Channels and acts as an easy point to take down notes and even share notes.

Microsoft Teams review by Mehmet S.
Mehmet S.
Validated Reviewer
Review Source

"Microsoft's next-generation collaboration platform"

What do you like best?

The product is fully integrated with source control through bots, SharePoint and Office 365. It provides the ability to organise meetings, it supports every platform and it recently had guest access, and even VR/AR support with HoloLens!

What do you dislike?

The desktop version has severe performance issues when there is too much content to deal with, there is a transition for the users to get used to Teams and use it effectively to increase productivity.

Recommendations to others considering the product

Microsoft are investing in Teams and integrating it towards a more centred role within its productivity suite. They are doing a lot of research around VR/AR through HoloLens and they recently announced Teams will eventually replace the legacy Skype For Business which is a critical communication and collaboration platform every company needs.

What business problems are you solving with the product? What benefits have you realized?

Teams allows us to collaborate in every aspect on a project, instead of the traditional e-mail and attachments. It is integrated with our Office 365 suite, as well as our source control management system

Microsoft Teams review by Meggie S.
Meggie S.
Validated Reviewer
Verified Current User
Review Source

"Works well, even for a small team"

What do you like best?

I like that I can see all of the docs easy in a cloud-based environment and can edit as I see fit. This software works very well!

What do you dislike?

Sometimes it crashes, or takes a while to allow me to edit. Other than those bugs, there is nothing about the actual processes that I dislike

Recommendations to others considering the product

Make sure you are taking full advantage of this product,. It sync's well with other Microsoft suite products!

What business problems are you solving with the product? What benefits have you realized?

My manager and I are able to collaborate better on projects and he can see when and where I have made edits to things even if we are not able to meet!

Microsoft Teams review by Jeff C.
Jeff C.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Microsoft Teams Promotes Collaboration & Communication"

What do you like best?

Teams is an easy to use collaboration tool which integrates well with our other tools.

What do you dislike?

Teams is still new to the market and there are features which, while implemented, are still a bit 'clunky'. The good news is that Microsoft is iterating quickly and updates come frequently.

Recommendations to others considering the product

Teams is a great tool, taking communication and collaboration to the next level. Integration with other tools (especially Microsoft) tools is fantastic - even allowing the ability to create your own integration points.

What business problems are you solving with the product? What benefits have you realized?

Team collaboration and communication around projects and other relevant topics.

Microsoft Teams review by Raghu N.
Raghu N.
Validated Reviewer
Verified Current User
Review Source

"One stop tool to communicate with your peers"

What do you like best?

Its Ability to chat, setup meetings with colleagues

Connect flawlessly with third party tools such as Survey Monkey, Hootsuite etc

Display all your works ( Reports, Videos .etc ) at one place

What do you dislike?

Initial loading time is long

If you use Teams for communicating with your peers, for every Skype message, you would get notifications on both Skype and Teams.

Recommendations to others considering the product

A great collaboration tool from Microsoft.

What business problems are you solving with the product? What benefits have you realized?

I can select my team and show all the works that I have done and provide them an option to comment on it.

Reduce Internal Emails

Microsoft Teams review by Christopher R.
Christopher R.
Validated Reviewer
Review Source

"Wants to be Slack."

What do you like best?

Integration with Office 365. Shared calendaring with Office 365 is a nice feature. Integration with OneDrive is also convenient.

What do you dislike?

Having to create multiple teams to communicate about projects. In Slack, you could create multiple channels within a Team. Those channels could be made private and locked down by user. In Teams, in order to create channels only available to certain users, you have to create a new Team. This forces me to monitor six different teams. Search is a joke. I can type in a word that is on screen within a channel and search will not find that word or phrase.

What business problems are you solving with the product? What benefits have you realized?

Employer replaced Slack with Teams. My biggest complaint with Teams is having to create multiple teams. In Slack, you could create channels with only certain members. In Teams, to limit a channel's membership, you have to create an entirely new team to do this.

Microsoft Teams review by Bryce W.
Bryce W.
Validated Reviewer
Verified Current User
Review Source

"Microsoft Teams Great Alternative to Slack"

What do you like best?

The way Teams integrates with the other Microsoft programs. So it is easier to collaborate on projects that require multiple people to be working on the same document.

What do you dislike?

MS really missed the mark on the integration to Skype with Teams, this is still not seemless, as it should be. You still need to run Skype, while you can receive some skype messages internally, you are not able to receive from external contacts.

Recommendations to others considering the product

I would highly recommend this product, as it is a great alternative to Slack, especially considering it integrates with Office 365.

What business problems are you solving with the product? What benefits have you realized?

Reducing the number of internal emails. More direct communication and quicker resolve of issues.

Microsoft Teams review by Pankaj Kumar S.
Pankaj Kumar S.
Validated Reviewer
Verified Current User
Review Source

"Best tool to connect"

What do you like best?

It is very easy to communicate between teams and the ability to see the attachments sent in the chats in a different tab makes it more convenient to handle the tasks

What do you dislike?

Nothing to dislike about this tool as it serves the purpose

Recommendations to others considering the product

If you are looking for a tool that should act as bridge between you and the management, colleagues in the organisation then you should definitely consider Microsoft Teams as it has everything needed.

What business problems are you solving with the product? What benefits have you realized?

We use Teams to communicate between the colleagues in the organisation and group discussions are carried out in this tool

Microsoft Teams review by Chris M.
Chris M.
Validated Reviewer
Verified Current User
Review Source

"Functional - But a bit late to the party."

What do you like best?

It has AD integration and most things I can think of. Groups, file share, video calls.

What do you dislike?

I feel things like Slack are more well supported. I'm not sure of the direction of MS with two versions of skype out there too. The video conferencing is pretty basic.

Recommendations to others considering the product

Check to see if it's licensed to you already. Most things like Slack, Skype, Teams etc all do much the same job now so I wouldn't over pay for any of them.

What business problems are you solving with the product? What benefits have you realized?

We no longer pay for Slack.

Microsoft Teams review by Lori C.
Lori C.
Validated Reviewer
Verified Current User
Review Source

"An OK Group Collaboration Platform"

What do you like best?

This is an ok platform. It has all the functionality a collaboration platform should have. I do like that you can have meetings and share documents within it.

What do you dislike?

Microsoft teams is just another platform in the rat race. I would much rather use Skype because it is familiar and does the job it's needed to do.I do not like all the different channels on Teams and it is annoying to have to tag everyone in the channel so that they can see your message.

What business problems are you solving with the product? What benefits have you realized?

We are using it to collaborate within our team and other departments.

Microsoft Teams review by User in Computer & Network Security
User in Computer & Network Security
Validated Reviewer
Verified Current User
Review Source

"Decent communication tool"

What do you like best?

I appreciate that Teams is linked to OneDrive and other Office 365 applications like Sharepoint. It makes it easy to share documents and see your meeting schedules. It also handles video chats pretty well and it is easy to add people to a conversation.

What do you dislike?

If you don't have the Teams app open and actively use it, there is no way to mark yourself as Available. So if you minimize the app or even just leave it open but don't use it for a while, it marks you as Away. Can be annoying if you want people to know you are available

What business problems are you solving with the product? What benefits have you realized?

We are using Teams for internal intra- and inter-department communication and to quickly share files and talk to people

Microsoft Teams review by User
User
Validated Reviewer
Verified Current User
Review Source

"An Excellent Office-Integrated Team Chat Client"

What do you like best?

It's available as either a desktop app, a web app, or a mobile app. This allows me to keep in touch with my team in real time at home or when I'm on the road as well.

What do you dislike?

There does not seem to be a way to archive past chats, so old discussions just sit there on screen getting stale. As someone who likes to keep their work space minimal, this is a mild annoyance.

Recommendations to others considering the product

It is definitely worth considering, especially if you're already invested in other MS products and services

What business problems are you solving with the product? What benefits have you realized?

MS Teams allows us to keep up with what our coworkers are doing, and stay organized in our own teams, but at the same time speak one-on-one and as a larger group when necessary. It's well-integrated with Office 365, OneDrive and other storage services such as Dropbox.

Microsoft Teams review by John L.
John L.
Validated Reviewer
Review Source

"Easy Group Communication"

What do you like best?

Microsoft Teams organizes discussions by threaded topic within each channel. Unlike other group communication tools that just display a continuous stream of messages, threads keeps each topic and replies grouped together for easy search and reference.

What do you dislike?

Compared to other group communication tools, Teams is a little harder to get used to. For example, if you are used to threaded posts, it can be confusing knowing exactly where to enter your reply to a message.

What business problems are you solving with the product? What benefits have you realized?

Group project management and communication.

Microsoft Teams review by Administrator
Administrator
Validated Reviewer
Review Source

"Good free Slack alternative with great free plan but some missing features"

What do you like best?

The limits of the free plan are great. The interface is clean and neat. There is a nice bot (T-Bot) ready to help with questions. Multi-person calls are available and there is an option to share or remote-control your screen.

What do you dislike?

It's a bit laggy, sometimes hanging up calls will freeze the whole app. The search is USELESS and the T-Bot doesn't really know anything. The availability status is not always correct. There is a limited set of integrations. And the ones available are not feature-rich (the Trello integration, for example, is simply embedding a Trello board in a new tab.. was hoping for a better (Slack-like) integration) There are a lot of minor glitches, hopefully, will get fixed soon

Recommendations to others considering the product

Jump right ahead. It's a good alternative to Slack, missing some of its features but I'm sure Teams will catch up fast. The limits of the free plan are very good (conference voice calls are great in the free plan)

What business problems are you solving with the product? What benefits have you realized?

Using it for team communication, team calls, screen shares and keeping notes.

Microsoft Teams review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Switched from Slack to Teams"

What do you like best?

I like that it ties into the rest of the 365 software. It makes connecting with team members near and far.

What do you dislike?

I think there is some kind of weird interface when you search for a name to start a conversation with someone new, but instead of opening up the conversation with the new team member it starts typing in the last open conversation. I do with that it would connect with skype for business because i know that a lot of our team have not yet switched over.

Recommendations to others considering the product

Look at the user interface when you search for a new team member and what to start a conversation.

What business problems are you solving with the product? What benefits have you realized?

We are using it to help eliminate the amount of excess emails. It really is usefully if the whole team is using Teams.

Microsoft Teams review by Sarah B.
Sarah B.
Validated Reviewer
Verified Current User
Review Source

"Use Teams to communicate across teams"

What do you like best?

The chat feature is extremely useful and user friendly - i use it constantly throughout the day to communicate with team members. We also have specific teams set up to share updates or ask for help.

What do you dislike?

I really dislike nothing, it works flawlessly for my team. The only improvement i would suggest is notification, sometimes it is hard to understand that you have to follow or favorite a team to get notifications.

Recommendations to others considering the product

use it!

What business problems are you solving with the product? What benefits have you realized?

Communication is solved for our team, as well as sharing important information across teams

Microsoft Teams review by Jessalyn K.
Jessalyn K.
Validated Reviewer
Verified Current User
Review Source

"Took some time to learn Microsoft Teams - useful when you learn the ropes"

What do you like best?

The ability to create teams for various projects and have it exclusively for them is neat. I also enjoy the chat feature and it's options.

What do you dislike?

I dislike the conversations section as they are not sorted by date. I also dislike the files section, they are not sorted alphabetically - sorted by recently used is not helpful.

Recommendations to others considering the product

Definitely recommend watching videos of Microsoft Teams to help you navigate through its features.

What business problems are you solving with the product? What benefits have you realized?

We have multiple projects concurrently so it is very helpful to have messages, conversations, files shared exclusively among the team.

Microsoft Teams review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Review Source

"A decent chat system with enterprise integration, but miles behind Slack."

What do you like best?

A lot of the basic features were there. It integrated very well with existing Microsoft enterprise technologies without much effort, including Outlook events/calendars, access groups, Delve, etc. It had a plugin and bot system that seemed acceptable, and the documentation was fairly well.

What do you dislike?

At it's ore, Teams is a chat system, and the chat system was the worst feature. Direct messaging was a pain, it was hard to find individuals and talk to them directly. The UI was more focused on team channels, but the channels were hard to find. It also had a very minimal team permission channel. For example, it was hard to create a Team room with both private and public channels.

Recommendations to others considering the product

If your team can leverage other software, then Slack is a much better experience for its end users.

What business problems are you solving with the product? What benefits have you realized?

The main business problem was to facilitate chat, and secondarily to integrate with our enterprise suite. Previously we were using HipChat which didn't integrate well with the rest of our team's atmosphere. Teams successfully replaced HipChat, but we didn't enjoy it as a chat system because of the poor UI/UX.

Microsoft Teams review by Jacob B.
Jacob B.
Validated Reviewer
Verified Current User
Review Source

"Great Tool For Collaboration"

What do you like best?

Ability to edit documents in the Team's app and having OneDrive files stored there along with files uploaded to different Team's Groups.

What do you dislike?

Ability to better move and copy documents to different storage places - It would be nice to be able to make a copy or drag and drop files to different locations.

Recommendations to others considering the product

Teams is off to a great start for teams to collaborate. It syncs well with other Microsoft products.

What business problems are you solving with the product? What benefits have you realized?

Better collaboration of groups within our organization. Sharing different documents, editing documents, and collaborating within one app.

Microsoft Teams review by Robbie H.
Robbie H.
Validated Reviewer
Verified Current User
Review Source

"An all around tool for file calibration conferencing and instant messaging "

What do you like best?

I absolutely love the File collaboration and real time editing, it really brings together a team and help planning and brain storming, the speed and performance is very pleasing also

What do you dislike?

i cant find anything i dislike yet it suite all our needs so far

What business problems are you solving with the product? What benefits have you realized?

Moving away from Skype and on to Team we have found the Call and video of Teams to be outstanding, we now use Team for all our business meeting and conferences.

Microsoft Teams review by Chris D.
Chris D.
Validated Reviewer
Verified Current User
Review Source

"Teams is a nice application, very much like Slack, that works great for collaboration"

What do you like best?

It's very extendable. We've found it to be very easy to add integrations between Teams and many other applications and services (such as on-prem TFS). The Team rooms and channels are well organized and easy to configure. The chat component itself is snappy and reliable. One feature we particularly like with the Channels, is that you can set up a channel that integrates with several different services, so that all communication and events related to a project get tracked in one spot.

What do you dislike?

It eats a surprising amount of RAM, and the mobile app for it uses up a lot of battery on my Android phone unless I specifically kill it. Sometimes very slow switching between chats.

Recommendations to others considering the product

Setup Teams and Channels. They are a huge help and make organizing communication incredibly easy and intuitive. Notifications are easy to setup per user, and users have a lot of control over what they see.

What business problems are you solving with the product? What benefits have you realized?

We've solved the general collaboration problems we had before. Teams makes it a lot easier to set up group chats and Team rooms to work in. Teams is basically a Microsoft clone of Slack, and it has all the same advantages of Slack, but with easy O365 and Azure AD authentication/integration.

Microsoft Teams review by Emma K.
Emma K.
Validated Reviewer
Verified Current User
Review Source

"Organized project management program"

What do you like best?

I enjoy the fact that it fairly seamlessly connects with other Microsoft programs.

What do you dislike?

I dislike that the program does not allow a copy paste function across channels. The files versus Sharepoint storage of documents is confusing-updating and editing documents. It would be nice to have an unread option on the chat feature. It would be useful to have a search function for documents. Small amount of storage space for large team usage.

What business problems are you solving with the product? What benefits have you realized?

Provides our team a professional, organized project management space that accessible from remote areas.

Microsoft Teams review by Michael S.
Michael S.
Validated Reviewer
Verified Current User
Review Source

"Wide and confusing platform"

What do you like best?

Both a desktop and a web client. Integration with lots of tools; it's great to jump into Skype meetings from the client. Good views of multiple teams.

What do you dislike?

The UI is frustrating, as there is a lot of white space, and not a lot of options to preserve screen real estate. Can't seem to reference team files within a team chat. Adding members to teams fails intermittently with no helpful errors.

Recommendations to others considering the product

A decent value-add if you're already buying into the MS ecosystem.

What business problems are you solving with the product? What benefits have you realized?

Team chat and collaboration. Web conferences.

Microsoft Teams review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Teams is an all in one messaging, collaboration, teamwork application"

What do you like best?

I like the ability to create separate channels within my team, and control who has access to what channel based on their job role or responsibilities.

What do you dislike?

The feel of it is sort of like a facebook type approach with all the memes and icons, but I still like using the tool for most of my work. I

Recommendations to others considering the product

Start checking this product out now. Its a very easy to use application with a variety of tools that should help your team be more productive.

What business problems are you solving with the product? What benefits have you realized?

Teams is going to be our go to communications app once more functionality is added. We will not be using any other product as we are a Microsoft customer and this goes nicely along with other Microsoft products we own and use.

Microsoft Teams review by Merry E.
Merry E.
Validated Reviewer
Verified Current User
Review Source

"Yes I still miss Slack on occasion, but it's get less and less frequent ...."

What do you like best?

The app is tightly integrated with all of the programs/apps included with a Microsoft Office 365 Business subscription.

What do you dislike?

Slowly, slowly, slowly, Microsoft is integrating Teams with outside applications. It would be nicer if this went faster.

Recommendations to others considering the product

Make certain that any apps you use in addition to Office products can be integrated. The list is growing .....

What business problems are you solving with the product? What benefits have you realized?

Our company's employees are spread across the United States. We use Teams to so that we feel as we're all working in the same place.

Microsoft Teams review by Administrator in Oil & Energy
Administrator in Oil & Energy
Validated Reviewer
Verified Current User
Review Source

"Revolutionary Tool for Collaboration, High Rate of User Adoption"

What do you like best?

The best part about teams is the ease of use brought by the simple user interface, customization tabs to add easy access, and custom email address to route e-mails to specific channels.

What do you dislike?

It's currently not possible to give users permissions to specific channels only; permissions are Team based. Additionally, it's not currently possible to customize notifications on specific channels aside from just following it.

Recommendations to others considering the product

If you need to solve a collaboration issue within your organization, Teams is the way to go.

What business problems are you solving with the product? What benefits have you realized?

The business problem was lack of collaboration and communication. This tool has given us an easy way to notify team members of project progress, information regarding daily operations, and sharing/uploading files easily. This has resulted in a higher level of success and efficiency for projects and daily operations.

Microsoft Teams review by User in E-Learning
User in E-Learning
Validated Reviewer
Verified Current User
Review Source

"Great mobile integration makes it tool of choice"

What do you like best?

The mobile app and integration is very good, allowing me to seamlessly move between my desktop and smartphone without missing any conversations.

What do you dislike?

Some of the settings and information is hard to get to; almost feeling hidden. It's icon-heavy, which can make it hard to tell where things are.

Recommendations to others considering the product

If you have to communicate with your team from a smart phone on a regular basis, Microsoft Teams is an excellent choice to keep everyone on the same page.

What business problems are you solving with the product? What benefits have you realized?

My company is moving to more and more remote work, so team members are often not in the same physical location as each other. Microsoft Teams lets us communicate easily even when one isn't at a computer at all.

Microsoft Teams review by Drew K.
Drew K.
Validated Reviewer
Verified Current User
Review Source

"MS Teams is a great way to collaborate and communicate in one place."

What do you like best?

I love how easy it is to share files, chat, and have all of your necessary materials and information in one place for a group of people to utilize.

What do you dislike?

I dislike that it's hard to organize all of your different teams.

Recommendations to others considering the product

This is a great tool to use for collaboration and team work.

What business problems are you solving with the product? What benefits have you realized?

We use Teams as our company wide chat tool, and have used it to reduce the amount of emailing we do back and forth to a group of people.

Microsoft Teams review by Catalin D.
Catalin D.
Validated Reviewer
Verified Current User
Review Source

"Software with a good idea, but not there yet"

What do you like best?

Teams is available on mobile and desktop, the conversation history is available everywhere and also you can share files and have some kind of boards.

What do you dislike?

You can’t make group calls from the mobile app.

You can’t present (share screen) if you’re not in a call.

There are many bugs and the overall feeling is of unfinished product.

Recommendations to others considering the product

I would recommend Skype for Business over Teams. I more mature software also from Microsoft.

What business problems are you solving with the product? What benefits have you realized?

Teams helps communicating in a department, with colegues, sharing files and discussing a product.

Microsoft Teams review by User
User
Validated Reviewer
Review Source

"Microsoft Teams - straightforward collaboration made easy "

What do you like best?

What I like most about Microsoft Teams is the ability to work with my colleagues seamlessly on the same document. Microsoft Teams spares the annoyance of sending a document back and forth through email. I use Microsoft Teams on a very high level for spreadsheet data with a colleague of mine that works out of the state.

What do you dislike?

None at the moment. I use this product at a very high level and have yet to find any nuisances.

Recommendations to others considering the product

If you are looking for a product to seamless collaborate on Excel spreadsheets with colleagues, this may be your product. Google and other companies make similiar products, so I always suggest exploring your options and pricing, however Microsoft's TEAMS meets my needs and serves its purpose for me.

What business problems are you solving with the product? What benefits have you realized?

Microsoft Teams spares my time and allows me to avoid hitting my inbox each time for spreadsheet updates from my colleague. It allows for a seamless collaborative effort.

Microsoft Teams review by George P.
George P.
Validated Reviewer
Verified Current User
Review Source

"New User Getting Used to Using"

What do you like best?

I like the ability to transfer files and chat about other Microsoft products in real time.

What do you dislike?

This program is a huge resource hog. If you have it open all the time you will defiantly notice a huge performance decrease on your machine.

Recommendations to others considering the product

Know that it eats resources and normally only plays well with other Microsoft Products.

What business problems are you solving with the product? What benefits have you realized?

Allows fast instant communication sharing of files, ideas, and just general chatting with other members of the team.