What do you like best?
Mightycall is a product I have recommended to many businesses in the Seattle area. As a smaller company they benefit from agility that comes with being able to adapt to their customers needs as well as always being there to help on a 1 on 1 level. They have a host of different features that they're always adding to:
- Call fowarding and routing
- Professional sounding call center greetings
- Click-to-Call website phone numbers for those on mobile
- Great price with a free trial
What do you dislike?
Mightycall definitely has a lot to like, but at the same time I've not been the biggest supporter of the constant feature updates and price hikes. Originally you could have a free account indefinitely, but now it's only a 14 day trial. Same thing applies to the basic plan, which is now $20. Don't get me wrong, it's still significantly cheaper than most of the competition, but no one is a fan of price increases
What business problems are you solving with the product? What benefits have you realized?
Mightycall acts as a full support, sales, and communication center for a business. It's great that at such a small price point (I don't even need to buy PBX systems as they work off my phone and desktop) I'm able to address so many issues.