Mindswarms allows you the functionality and scale of a Survey Monkey only with more qualitative and informative information gleaned from video snippets. It also provides a gamification element to add additional benefit to the surveyed and makes it easy to do a large number of qual based questions in a relatively short amount of time.
What do you dislike?
Not much. I really enjoyed the clean, efficient system through which Mindswarms collects their information and clients really enjoy a quote directly from a consumer - because it makes it real for them. Like most things I wish it was a tad less expensive - but in my mind it's worth the money.
Recommendations to others considering the product
Great for fast Qualitative insights - especially when you're in a time crunch. It can provide you with anything from simple interviews to full-fledged shop-alongs. Particularly useful for collecting video of consumers.
What business problems are you solving with the product? What benefits have you realized?
Perfect for insight gathering, high quality video answers, quotes and insights from consumers.
* We monitor all Mindswarms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.