MindTickle

MindTickle

4.3
(91)

MindTickle offers the industry's most comprehensive sales enablement solution for onboarding, coaching, and ongoing enablement.

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MindTickle review by Johanna K.
Johanna K.
Validated Reviewer
Verified Current User
Review Source

"Increasing the quantity and quality of sales related knowhow sharing"

What do you like best?

The best aspect of the product of MindTickle is that it adopts to your needs with guidance of your Customer Success Manager; no matter if you want to increase communicate, do training, do onboarding, share quick messages, analyse your sales reps, MindTickle's solutions will fit to your needs.

Work with stuff of MindTickle is rewarding; they are fast, supportive and customer needs are listened through carefully and considered while developing the content further.

What do you dislike?

Nothing to mention - all works as I wish.

What business problems are you solving with the product? What benefits have you realized?

To increase weekly sales related communication and to share the relevant info and knowhow from the huge information flow.

Benefits; easier to share even small bites to information, sales reps share feedback more than before, trackable methods for attendance and to evaluete know how of sales people

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MindTickle review by Shreya D.
Shreya D.
Validated Reviewer
Verified Current User
Review Source

"Learn on the go!"

What do you like best?

MindTickle helps us conduct regular assessments effectively which over 800 employees at NowFloats regularly undergo. The region-wise analysis really helps us understand what we must focus on in training.

The support has been great and they have been always available for any concerns, meanwhile always suggest what we could do to leverage the platform better.

What do you dislike?

The App sometimes takes longer to load the data. We'd also like to see features like scheduling content / assessment updates and different formats of assessments on the App in the future.

Recommendations to others considering the product

MindTickle is a great product when you want to continuously keep sharing content with your teams and evaluate them on various parameters.

What business problems are you solving with the product? What benefits have you realized?

Our team is present across over 70 branches in India and MindTickle helps us keep all teams updated with all new feature / product releases. It is also helping us test the product knowledge of our teams through regular assessments. We conduct an analysis of content consumption and test results which eventually helps us strategize better.

What Sales Training and Onboarding solution do you use?

Thanks for letting us know!
MindTickle review by Ariana J.
Ariana J.
Validated Reviewer
Verified Current User
Review Source

"Mindtickle has potential, but isn't quite there yet"

What do you like best?

UI is user-friendly. Automation of some functions streamlines process. A wide range of file types are accepted.

What do you dislike?

Admin UI is a mess, including email templates. Poor analytics and reporting. Updates are rolled out without proper testing and often break. Support for the admin is lacking. Some functions are promised, but never deliver.

Recommendations to others considering the product

This platform has a lot of promise, but expect to use a third-party software for analytics and reporting. The automation and setup streamlines the process. The functions that exist are great, but beware of updates, which are often untested upon rollout. User support is great, but admin support is often slow or unresponsive.

What business problems are you solving with the product? What benefits have you realized?

We primarily use it for sales onboarding, which is a huge time saver. We also use it for ongoing training for our sales team, such a product updates. Adoption isn't as high as we'd like, but it does help us to streamline the training process.

MindTickle review by Chuck M.
Chuck M.
Validated Reviewer
Verified Current User
Review Source

"Director of Sales Learning"

What do you like best?

This is user friendly easy to deploy sales enablement platform. We have been a client of MindTickle for two years now and have deployed this across our entire sales force. They have been a true partner and worked with us to adapt the tool to the evolving business needs of our organization. They have advised us on how to best use the system and taken our feedback on business needs that they system could address. This tool has both a strong desktop and a growing mobile capability.

What do you dislike?

We have had challenges with reporting and analytics which they are addressing in the next release.

What business problems are you solving with the product? What benefits have you realized?

We are a strong user of their role play practice capability. They have allowed us to move from static learning to capturing talk tracks and skill demonstrations. This is critical for developing sales professionals. This capability is very unique in the sales enablement tools we evaluated. There are practice tools and there are learning systems. MindTickle is the strongest system that combines the functionality of both.

MindTickle review by Frank M.
Frank M.
Validated Reviewer
Verified Current User
Review Source

"Great way to get better"

What do you like best?

It's a simple and effective way to record myself alongside a deck and then submit my recording for review. Also, it's very easy to understand how well I did -- the breakout into various important aspects shows me what I did great on and what I need to do better on next time. The Top Submissions tab is a nice touch because it allows me to see how my colleagues did on a certain presentation and to learn what our leaders are looking for in that presentation.

What do you dislike?

While I was in the process of submitting, I was not aware that my draft was saved, or rather where to find it. When I accidentally reloaded the page, I could not find my submission, so I thought I lost it. I re-did the submission and then found the drop-down list for saved drafts. It would be great if the drafts list was more easily found.

What business problems are you solving with the product? What benefits have you realized?

As I learn how to get better at my role in sales at my org, solutions like MindTickle help me easily get feedback from leaders without having to schedule time in-person with them to conduct role plays (while still important) or provide a presentation. I'm getting better and better at my job as I grow my career at this org. By getting better, I mean that I can more intelligently speak on the phone to how our services can help our clients.

MindTickle review by User
User
Validated Reviewer
Verified Current User
Review Source

"Easy to use training software"

What do you like best?

The courses are easy to navigate, with clear visuals and steps to complete a course. I love how points are tallied, and you can easily see how other people on your team are performing as compared to you. I've taken a course more than once to get into the "expert" category and land myself at the top of a scoreboard.

As someone who uses the software on a daily basis (not a course creator), I can say that this is a easy to use program for training.

What do you dislike?

Often the default video player lags in loading content.

What business problems are you solving with the product? What benefits have you realized?

As an end user (not a content creator), it's a great way for my organization to disseminate information. When new processes are released, it's an easy way to log in and learn exactly what is being done.

The platform is excellent for sharing information / training. The content is of course dependent on your content creation team.

MindTickle review by Skyler A.
Skyler A.
Validated Reviewer
Verified Current User
Review Source

"Simple Platform to Learn Organization"

What do you like best?

It is really easy to go through the content created by our operations team. When they send out a new training, MindTickle makes it easy to go step by step through videos and questions.

What do you dislike?

When I was first hired, it was a little difficult to navigate to the right trainings. That could have been because it was a new software.

Recommendations to others considering the product

An issue our organization is having with this software is it doesn't do more than simply share content. It would be nice if we could be engaged in other ways than just a video.

What business problems are you solving with the product? What benefits have you realized?

Training individuals within our organization and informing them on monthly updates about the company and things they need to know.

MindTickle review by Steve W.
Steve W.
Validated Reviewer
Verified Current User
Review Source

"Sales Learning & Certification Program Built & Launched in 1 Month"

What do you like best?

The challenge when designing our Sales Champions Program was how do we build true "sales capability" by ensuring that the knowledge and skills learnt are internalised and transferred to execution in the field....this is what Mindtickle helps us achieve.

The true value of Mindtickle to Mendix are Missions.... these are activities that allow individuals in our sales team to practice and demonstrate that they can perform real world selling tasks which when combine indicate a level of productivity (the individual can perform in a professional, independent and autonomous manner).

Missions allow our team to practice, receive coaching and be certified on tasks such as:

- Explaining key concepts with precision in a concise manner as if talking with a prospect on the phone

- Demonstrate the ability use key tools in our sales stack like DiscoverORG, LinkedIn, SalesLoft etc.

- Demonstrate the ability to write compelling and effective emails and documents

- Demonstrate their ability to deliver engaging and on-message message presentations

- Demonstrate their ability to execute key pipeline generation activities such as outbound calls and discovery conversations

What do you dislike?

- Reporting needs to be improved to make Mindtickle easier to operationalise (manage the people and processes around Mindtickle)

- Licencing and pricing seems to be unclear as new functionality is added...there could be more clarity around what is included and what's not included in the standard licence fee

Recommendations to others considering the product

- Architect the program at high level…..design out each phase…be agile, and move fast

- get the highest level of support and sponsorship (CEO, CRO…)

- Leverage excellence in the organization……….. Eg. built by sales for sales

- Focus on high leverage activities….make it applicable to what a sales person has to do……direct value to them day – day

- Keep learning short….Keep missions short

- Challenge, recognise success, report, reward

What business problems are you solving with the product? What benefits have you realized?

Business Problems

- New hire on-boarding of commercial roles across EMEA and US

- Sales performance improvement

Benefits

- Consistent and elevated standard of execution in-field

- New hires engaging with prospects much faster and with more confidence

MindTickle review by Jim B.
Jim B.
Validated Reviewer
Verified Current User
Review Source

"MindTickle Democratizes LMS"

What do you like best?

Being hosted on a multi-tenant SaaS platform, we are always on the latest version of MindTickle, and the focus on only one version enables development of new features at a rapid pace. The product is very user-friendly, and MindTickle leadership benchmarks themselves against the best consumer products companies to deliver easy-to-use features such as gamification. The responsiveness​ of the MindTickle team to our requests is phenomenal, and they have adapted the product beautifully for use by Cloudera's Sales, Support, HR, and Business Alliance functions. MindTickle exposes their APIs so that we can integrate with Okta and thereby automate user and group management.

What do you dislike?

Major improvements to the reporting and metrics and more granular roles are in progress and will be highly appreciated. Development of a user community and a conference will come in time.

Recommendations to others considering the product

Content development can require significant resources, so leverage MindTickle's competent professional services staff.

What business problems are you solving with the product? What benefits have you realized?

We are able to deliver the most up-to-date content to our global workforce at any time and any place that they wish. MindTickle greatly accelerates our on-boarding learning curve for new-hires. It allows us to safeguard our IP. It enables managers to monitor their employees' mandatory training progress and suggest optional courses for supplementing their knowledge. Likewise, MindTickle enables us to safely share knowledge with our partners and keep them current with the latest product information.

MindTickle review by Prabika C.
Prabika C.
Validated Reviewer
Verified Current User
Review Source

"Sales & quality Enablement"

What do you like best?

It is the easiest platform to help sales team to train in different skills.

What do you dislike?

There is nothing to dislike but as a suggestion I would like to tell them to improve their reports & analytics

What business problems are you solving with the product? What benefits have you realized?

It has helped us to improve in call quality. By tracking our sales agents day to day performance and seeing them improved every day It is the easiest platform to share the feedback. Sharing the quick updates, we can also use this platform to share our team huddles every morning regardless of shift timings.

A very good feature of it is analytic which will actually help us to track your sales performance.

MindTickle review by Administrator in Telecommunications
Administrator in Telecommunications
Validated Reviewer
Verified Current User
Review Source

"Helps us with Induction modules"

What do you like best?

Intuitive training platforms that help conceptualize our organizations processes and industry knowledge with ease. This is a user friendly platform which makes it easy to deploy enablement learning programs. The real time leaderboard while taking courses creates a healthy competition between employees, each of them wanting to have the best score.We've had great customer support and guidance from MindTickle to help us design our onboarding programs.

What do you dislike?

Minor improvements to the reporting and metrics and more granular roles are in progress and will be highly appreciated. Development of a user community and a conference will come in time. The new Learner UI is great and waiting for a new Admin UI to come up soon!

Recommendations to others considering the product

Highly recommended

What business problems are you solving with the product? What benefits have you realized?

We use MindTickle to onboard our new joiners, at scale, with tracking. We are now able to demonstrate quantitatively the adoption of training across teams, accelerating and improving to establish and ensure that the many changes that occur in our fast-paced business are adopted.

MindTickle review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Great Gamified Learning Experience"

What do you like best?

MindTickle takes what might otherwise be dry, boring material and turns it into an achievement based, engaging educational experience. Getting rewarded for completing modules really helps motivate you to get your training done, when it might otherwise just feel like a waste of your time.

What do you dislike?

I don't really have any complaints about MindTickle to be honest. The one thing I would say is our own modules could use some more variability (the format tends to be a video segmented into multiple pieces, followed by a quick quiz question or two), at least in terms of how the material is presented and tested upon, but that's likely due to our own internal resources more than MindTickle's capabilities. Also, and this could be a result of our own design as well, but the user interface when I log in can seem a little messy. There are series and modules, and they are presented by date rather than by completion status, and although you can filter by completion it's not immediately apparent whether something is a series, a module, complete or incomplete just by scanning your dashboard quickly.

Recommendations to others considering the product

Take a good look at the types of content you can share - using a mix of all available formats will help keep your training engaging and interesting for your audience. Even the quizzes can be presented in different ways, from simple multiple choice questions to matching correct answers. Variety is the spice of life!

What business problems are you solving with the product? What benefits have you realized?

MindTickle is used to distribute new and updated processes, messaging etc to our field organization. Having the material accessible through our internal portal and tracked all in one place makes it easy to get training completed. This platform definitely seems to have improved the field's participation in the training materials provided by our enablement team.

MindTickle review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Tickle yo Mind, Train your Game"

What do you like best?

-The ongoing review of material for my company and our products as well as the value prop that we bring to the table.

-Keeps us up to date on the most current versions of product information and documentation.

-Gives you a scoring & ranking methodology that allows you to compete with coworkers and colleagues.

-Ability to fast forward through them.

- Recorded videos and the ability to go back and view them again to rewatch and freshen our skills.

- The gameification of the interface, seems like we are playing a game while trying to beat our collegues high scores on knowledge and product training.

- Easy ability to track to-do items and necessary trainings that we need to complete while onboarding and post onboarding.

What do you dislike?

-The web interface is not the best, although it seems to get better with each iteration that comes out.

-Not a lot of ability for reporting.

- Would like there to be more competitive intelligence from other companies so that not only can we get better at our own product but also learn more about the competitive landscape that we sell against.

Recommendations to others considering the product

Great way to better your skills and knowledge of your own products and services offerings.

What business problems are you solving with the product? What benefits have you realized?

-Staying up to date with the most current documentation and trainings of our product and services offerings. Allows us to take what we sell seriously.

-Sales coaching and product pitching.

-Helping sales teams perform better and sell more.

MindTickle review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"Great Platform for Sales Enablement"

What do you like best?

Easy to use platform with great gamification options. You can use content that you create or link to other content to be used for training.

What do you dislike?

The reporting could be improved. The visualizations are good but I would like to be able to have more visibility across groups versus having to pull separate reports for each. There are also some UI improvements that could be done to make the administration role easier. In some areas of the platform it isn't clear where learner information can be updated.

Recommendations to others considering the product

Start with a blueprint for your content and have some content ready before you get started. Your plan should include not only training courses but a schedule of regular updates that can be pushed out to the team to maintain their engagement with the platform. The Missions feature in MindTickle is great and can be used for salespeople to practice a pitch or objection handling. Make sure that sales leadership is committed to using Missions on a regular basis to get the most out of it. You don't have to have all of your content ready before you start. Videos and other materials can be uploaded and released quickly and you can continually add to your curriculum.

What business problems are you solving with the product? What benefits have you realized?

Onboarding of new client-facing team members.

Benefits:

- The amount of classroom time required has been reduced as courses are self-service and available to new employees on day one. Faster ramp up for new reps.

- Integration with Salesforce makes it easy for team members to access the platform.

- Using role plays gives team members the comfort level they need in the field.

MindTickle review by Brittany P.
Brittany P.
Validated Reviewer
Review Source

"Clunky but it's Getting There "

What do you like best?

Mindtickle is great for training purposes. It helps you record videos on question that is often asked for training. You are able to refer back and hear your team and how they approach certain things.

What do you dislike?

Crashes, deletes full work done and doesn't restore it. This was a frustration because everyone had to restart their work again. The recording feature also tends to crash a lot. Many of the videos don't record.

Recommendations to others considering the product

Take the time to get the know the product. I would suggest managers to do an on boarding of the product, getting familiar with how to navigate it. Also suggest having managers give a time frame to get things on time with the deadline. We were introduced to mindtickle and only had 4 days to submit 4 assignments but the software kept crashing so we weren't able to get things done on time.

What business problems are you solving with the product? What benefits have you realized?

Sales enablement, what is practical for a good training and sources for training. A great source to go back and see how you can combat objections.

MindTickle review by Amanda H.
Amanda H.
Validated Reviewer
Review Source

"Go for this"

What do you like best?

I like that I have the ability to increase the play speed of some of the training videos. This helps me to complete some of the trainings a lot faster.

What do you dislike?

We have the SFDC integration. It seems a bit clunky at times and doesn't resize correctly when I have resize the window. I prefer to log into it directly vs. using the SFDC integration.

Recommendations to others considering the product

It's great for the price. And they're quick to make changes and work with you. They value your opinions and will work hard to make sure you're satisfied.

What business

What business problems are you solving with the product? What benefits have you realized?

Coaching. Our team leads are so stretched for time. If we can find a way to use a training platform to help with coaching that would be great. MindTickle has a role play functionality as well.

MindTickle review by Kate B.
Kate B.
Validated Reviewer
Verified Current User
Review Source

"Mindtickle is the number one component of our business success"

What do you like best?

We are a sales training company. The Mindtickle platform is the key to our success.

What do you dislike?

I hate the when a Learner is done we need to remove them from the platform. We need to have inactive learners on the site so that clients can leverage their Missions as learning resources. We have to charge the same for inactive learners as active

What business problems are you solving with the product? What benefits have you realized?

practice for sales. love the video line on the bottom where we can give specific feedback.

MindTickle review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"MindTickle is a GREAT platform to support modern workplace learning"

What do you like best?

The platform is easy to use both from an Admin and user perspective. The support staff are very efficient and effective and a pleasure to deal with. The platform is intuitive, innovative and customisable.

What do you dislike?

When at a Learner vs Module level in Admin Analytics, I'd like to be able to filter which Modules to display. Managers cannot see Q&A breakdown in their Team Reports only Admin can see this. Currently some functions that are available on desktop and not available via the App.

What business problems are you solving with the product? What benefits have you realized?

Encourages a learning culture. Helps to embed newly learned information. Quick, easy and cost effective. Ongoing upskilling and coaching. Tailored learning to bridge individual gaps and develop high potentials. Increases visibility and consistency. Allows collaboration.

MindTickle review by Jeremey D.
Jeremey D.
Validated Reviewer
Verified Current User
Review Source

"Outstanding sales learning platform"

What do you like best?

MindTickle has a strong product & exceptional customer service. User experience & admin experience are both modern and smooth. Integrations with SalesForce and Google are also good.

What do you dislike?

Courses (composed of videos, PDFs, quizzes, etc.) cannot currently include Missions (experiential tasks like screen recording, writing assignments, etc.). While you can build a "Series" to include both, it is just a little less than perfect. That said, this is a rather small nit.

What business problems are you solving with the product? What benefits have you realized?

Shorten new hire ramp time via onboarding and increase sales productivity through ongoing training.

MindTickle review by Ali J.
Ali J.
Validated Reviewer
Verified Current User
Review Source

"Effective sales training tool"

What do you like best?

The 2 things I like most about MindTickle are 1) the ability to have sales reps upload videos for review so that we can truly test the skills and find examples to share with the rest of the team and 2) the excellent customer service.

What do you dislike?

The biggest challenge we've faced is easy reporting for managers.

Recommendations to others considering the product

Consider using MindTickle not only for onboarding new reps but also for ongoing enablement

What business problems are you solving with the product? What benefits have you realized?

The 2 business problems we are solving are 1) onboarding new sales reps faster and 2) certifying the rest of the sales team on an ongoing basis.

MindTickle review by Annie Bray H.
Annie Bray H.
Validated Reviewer
Verified Current User
Review Source

"functions well enough if you have good content to cover"

What do you like best?

it is super easy to use and the UI is clean for all users

What do you dislike?

sometimes the answers for fill in the blank won't click as correct.. they don't pick up automatically on certain phrases

Recommendations to others considering the product

it really is a great tool to get everyone onboarded with new resources, because it forces you to learn more in a educational manner

What business problems are you solving with the product? What benefits have you realized?

it's good to get the whole company on the same page. the benefits are in teaching new techniques and resources for all the users

MindTickle review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"Solution for sales enablement and onboarding"

What do you like best?

MindTickle is very easy to use with a simple structure of importing existing materials and then embedding in question options for engagement. The structure of courses or "quick updates" (small snippets that you can push to mobile) that work on desktop and mobile, plus the automated analytics and email scheduling make it a fast to deploy training without a lot of manual administration.

What do you dislike?

MindTickle is still early in offering some of the more advanced features such as flexible analytics (you have to export to Excel to do deep data manipulation), automated reporting, or any kind of video editing in the platform itself. It also could use some better self-training materials, though their account management team is stellar, quick to act, very responsive, and very eager to support.

Recommendations to others considering the product

MindTickle is a fast way to get started on sales enablement and is very easy to use for new users (which helps if you are trying to have many within your organization to support content development). It has enough analytics to get started on trackable sales training and it's user interface is extremely simple and mobile-friendly to support your account executives who are inevitably using the tool while on the road.

What business problems are you solving with the product? What benefits have you realized?

We use MindTickle to enable our field sales team, at scale, with tracking. We are now able to demonstrate quantitatively the adoption of training across our sales team, accelerating and improving our relationship with Sales while ensuring that the many changes that occur in our fast-paced business are adopted.

MindTickle review by Cherise C.
Cherise C.
Validated Reviewer
Review Source

"Easy to administer, user friendly and highly applicable towards today's sales force"

What do you like best?

MindTickle has many cool functions - their quick updates are easy to use and disseminate information in a short amount of time, the courses have been highly effective for engaging new hires prior to arriving at Bootcamp, but it's the Missions that really bring the rubber to the road. The Missions are easy for both admin, user, and reviewer and memorializes the evolution of a sales rep's progress, as well as provides peer-to-peer examples for practice pitches and demos.

What do you dislike?

Overall, I think the platform is solid. The platform could be even better if it was further integrated into SFDC: course performance tied to the User profile and corresponding Opportunities/Revenue attributes. This way, admins could correlate sales rep performance with other achievements within SFDC.

Recommendations to others considering the product

Part of the appeal of Mindtickle was the Professional Services and the Customer Success. Their knowledge of sales enablement best practices runs deeper than the platform, but extends into execution and cadence of training and deployment. Their PS also goes above and beyond in creating a well-rounded course that is attractive, coherent and informational.

What business problems are you solving with the product? What benefits have you realized?

Prior to using Mindtickle, our Bootcamp was the first exposure our reps had to classroom study of Egnyte and its products. Since deploying Mindtickle, reps completed the prerequisite "homework" in Mindtickle, and came to Bootcamp ready to discuss, ask questions and perform live sales simulations, thus making our new hire onboarding much more effective.

MindTickle review by Mark T.
Mark T.
Validated Reviewer
Verified Current User
Review Source

"Vice President - Global Enablement"

What do you like best?

MindTickle is an easy to use and administer cloud-based sales effectiveness platform. As the leader for our enablement vision/strategy I like the focus on continuous product enhancements to help drive "enablement-on-demand", simple configuration, analytics and reporting.

What do you dislike?

being somewhat new to the market, it's hard to find administrators/operations staff familiar with the platform...however, since the technology is so easy to administer/use, this is not a big issue.

Recommendations to others considering the product

Take time to meet with their executive team...they ultimately had the most impact on our decision to partner with MindTickle (confidence, credibility, genuine concern with our needs short/long term).

What business problems are you solving with the product? What benefits have you realized?

In a hyper-growth start up, we need the ability to quickly create learning assets (curriculum series, courses, updates, missions) along with the ability for our sales leaders to coach and help certify our global sales force...especially new hires. Our enablement team is small so being able to scale, support the growing demands and stay one step ahead is critical. MindTickle continues to have a positive impact as we address these dynamics all while positively impacting new hire time to ramp and overall sales productivity.

MindTickle review by Jordy B.
Jordy B.
Validated Reviewer
Verified Current User
Review Source

"Great, cutting-edge on-demand learning platform!"

What do you like best?

MindTickle's user experience is the most attractive. The gamification features really make it fun and effective for sales reps to engage with the platform. The real time leaderboard while taking courses creates a healthy competition between sales reps, each of them wanting to have the best score. Being able to have sales reps interact with the content throughout the courses increases knowledge absorption and allows us in Sales Management to make sure they integrated the knowledge and have them certified on the content. From all the on-demand sales learning platforms we evaluated, MindTickle was the most innovative and engaging platform. We've had great customer support and guidance from MindTickle to help us design our sales onboarding and ongoing training programs. Really happy customer!

What do you dislike?

There is not much to dislike about MindTickle. It is really a great on-demand learning platform. The only area of improvement would be their admin interface to make it even easier to create courses. I know they are actively working on improving courses administration and have taken into account our specific input. We've already seen great enhancements.

What business problems are you solving with the product? What benefits have you realized?

MindTickle helps us onboard our sales reps in a more effective way. It helps reduce the time to first deal and the overall sales ramp up time for new sales hires. It also allows us to provide on-going training and coaching to constantly increase sales effectiveness.

MindTickle review by Adam M.
Adam M.
Validated Reviewer
Verified Current User
Review Source

"Senior Program Manager, Global Sales Enablement"

What do you like best?

The customer success team is incredible. The support I have received while rolling out our new onboarding program with very aggressive delivery dates could not have been achievable if it weren’t for the collaboration and support I received from the customer success team. MindTickle felt like an extension of our team with the same passion one would expect from an internal employee.

What do you dislike?

Dislike is too strong of a word. I look forward to future enhancements in the top level organization of the learning board for users. As we continue to leverage MindTickle for more and more business needs, we need to ensure the learning path remains clearly defined for those interfacing the application.

Recommendations to others considering the product

In addition to leveraging MindTickle for the Nutanix sales onboarding program, we continue to leverage the solution to roll out continued education for our existing sales teams as well as facilitate preparatory work for upcoming sales events. We are already discussing how we can more broadly adopt the solution to leverage its capabilities across other functions throughout the company.

What business problems are you solving with the product? What benefits have you realized?

As a rapidly growing public company, it is critical that we are able to ramp new sales teams in the most effective and efficient way possible. Every new hire learns and thinks in a different way and it is important that we deliver a rich learning experience that addresses this variation. With the help of MindTickle, we were able to implement a full 90-day onboarding experience for our new sales teams that included more than the traditional talking head videos. A combination of assessments, interactive learning, quizzes, surveys, mission-based exercises, and coaching sessions that are automated with the MindTickle program allows us to achieve our goals. Meanwhile, the solution allows us to assess effectiveness and look for opportunities to further enhance the program.

MindTickle review by Chirag S.
Chirag S.
Validated Reviewer
Verified Current User
Review Source

"Sales Enablement at a Global FMCG firm"

What do you like best?

There are many things to like. Especially in the case of my organisation which has 1500+ field sales supervisors. Some of whom have been working for >15 years and belong to the generation that is not the most tech savvy of the lot. Mindtickle has allowed me address the Sales development & Sales Capability needs of the organisation at a much faster pace than would have been possible with a traditional e-learning platform.

I would divide my likes into 3 parts:

1. User experience - Simple & easy to understand UI - The platform (web & app) is extremely easy to use & very intuitive for even the most technoligically challenged epmployees.

2. Admin experience - This is the heart of the platform & what really makes it stand out from the clutter. Detailed analytics of Consumption of information, Knowledge score, & learner level reports allow one to mine the data & directly correlate the same with business goals.

3. The Mindtickle team - The best part has been the people @Mindtickle. Ever open to feedback & the product itself has progressed by leaps & bounds within the 14 months I have been using Mindtickle. In fact, I take pride in some of the new features which were part of my feedback given to the team (I am sure I was not the only one btw).

What do you dislike?

If anything, the only thing is time taken to respond to & implement Product development feedback.

Having said that, I say this as a typical client who wants his/her feedback implemented immediately.

Recommendations to others considering the product

Go for it. This is not just any other e-learning platform. Its much more & can actually help boost your business if implemented well.

What business problems are you solving with the product? What benefits have you realized?

BUSINESS PROBLEMS:

1. Instant communication of information to relevant target population.

2. Learning on-the-go via an Engaging online medium

3. Knowledge level of team to understand roadblocks to better business productivity via live analytics.

4. Easy access to information in a secured platform. By limiting downloads, I ensure data security.

BENEFITS:

1. Timely communication of information allows the Sales team to capitalise & take action on the same asap.

2. The app allows easy access to important info anytime & anywhere.

3. The live analytics on knowledge levels allows me as the Sales Capability lead to appropriate actions as & when required.

MindTickle review by Matthew S.
Matthew S.
Validated Reviewer
Verified Current User
Review Source

"Effective and fun! Mindtickle keeps our sales team sharp."

What do you like best?

The ease of use from both admin and user perspective. As an admin, I can easily upload video content and broadcast it to our entire sales force or just a geographical or departmental subset. I can regularly quiz our sales reps to make sure they are on top of their game at all times. It keeps us sharp.

On the user side, our reps find it easy and enjoyable to consume mindtickle content via the mobile app. The gamification adds a competitive aspect to learning that really hits home with our sales teams.

What do you dislike?

There isn't much to dislike of this product. The support and customer success is great. I hope they keep adding more functionality to the mobile app.

What business problems are you solving with the product? What benefits have you realized?

In-person sales training is simply not scalable in our business. Our company is one that is rapidly innovating our sellable product/service line so we need to be able to update our sales force on a dime. Mindtickle's lightweight solution allows us to do that: create engaging content that is just as easy to create and share as it is to consume. Were also able to deliver more effective onboarding content on day 1 of a new sales rep's career which ultimately has driven down our average time to full productivity for all new sales reps.

MindTickle review by Katie W.
Katie W.
Validated Reviewer
Verified Current User
Review Source

"Training Program Manager"

What do you like best?

I love working with the Mindtickle team to translate our vision into a systemic solution. The response from the internal users has been overwhelmingly positive. It has made my job incredibly easy, our adoption rate at launch was 90%.

What do you dislike?

Honestly, there is nothing we are dissatisfied with. The product and team have exceeded our expectations.

Recommendations to others considering the product

Don't let the fear of migration from an old, limited LMS platform prevent you from making the move to Mindtickle. They make it incredibly easy, and you'll look like a genius immediately after going live.

What business problems are you solving with the product? What benefits have you realized?

Adoption has gone up

Engagement has gone up

Automation saves us time and money

Reporting that helps justify our successes

MindTickle review by Varun J.
Varun J.
Validated Reviewer
Verified Current User
Review Source

"Evolution of an LMS"

What do you like best?

The team takes feedback seriously and incorporates new feature basis that.

What do you dislike?

My org is a CAAS user along with being a SAAS consumer. The agility and quality displayed by the SAAS side of biz is not displayed by the CAAS side.

Recommendations to others considering the product

Should buy.

What business problems are you solving with the product? What benefits have you realized?

Update dissemination is the key driver for my org. MT helps me author and create online modules to disseminate to a large work force spread across geographies. HAs saved countless man hrs that would have had to be invested in CRT.

MindTickle review by Matt G.
Matt G.
Validated Reviewer
Verified Current User
Review Source

"Functional tool making learning enjoyable "

What do you like best?

The different quizzes and tests after learning new features etc.

What do you dislike?

The sessions seem dysfunctional at times and laggy. other than that it is a great product for learning or onboarding

Recommendations to others considering the product

Great product, would for sure recommend

What business problems are you solving with the product? What benefits have you realized?

Helps with onboarding or training new employees, also helps coworkers that have been with company refresh on things they might have forgotten. also helps with learning when there are new product launches.

MindTickle review by Nicholas H.
Nicholas H.
Validated Reviewer
Verified Current User
Review Source

"Mindtickle for Sale?tech training"

What do you like best?

I like how intuitive and easy to use the platform is. We use Mindtickle for all our internal trianings and it has been a blast to use.

What do you dislike?

The only thing i would say I dislike is that we have to watch all the video all the way through.

Recommendations to others considering the product

I would definitely evaluate it and see if is has a place in your sales org

What business problems are you solving with the product? What benefits have you realized?

We use this for sales coaching and learning new sales tactics and our competitors.

MindTickle review by Molly R.
Molly R.
Validated Reviewer
Verified Current User
Review Source

"User friendly"

What do you like best?

The quizzes and the ability to add videos/info inbetween makes it interactive and user friendly.

What do you dislike?

It looks a little outdated aesthetically.

What business problems are you solving with the product? What benefits have you realized?

Our company has a lot of different departments that work together/in totem, however it's hard to know when different processes come out. This is a good way to learn when new products and systems come out in order to keep everyone on the same page.

MindTickle review by Molly F.
Molly F.
Validated Reviewer
Review Source

"Sales Enablement"

What do you like best?

Simple process for creating assessments and role plays. Allows us to get a good sense of where reps are at post on-boarding. What did we miss? Where can we followup to ensure they retain the information they will need throughout our sales process?

What do you dislike?

The reporting and analytics could be more streamlined. Additionally, some of the functionality components could be made easier (e.g. re-assigning a course, copying a topic to a different course).

What business problems are you solving with the product? What benefits have you realized?

Ensuring reps are retaining information post on-boarding. Using role plays to help us identify gaps / stars when it comes to product positioning updates, conferences, etc.

MindTickle review by Administrator
Administrator
Validated Reviewer
Review Source

"Great Experience with MindTickle"

What do you like best?

MindTickle is a great learning platform for our Sales organization. It's easy to build and deliver content, and the role-play capability is outstanding. The analytics are great. MindTickle has provided exceptional support to us - from our account manager to the support and product teams.

What do you dislike?

There are some functions that are on their roadmap (like sub-groups of content and groups) that would really help the administrative experience. I think the home page layout could be improved. Integration with Salesforce is just access via Salesforce; data integration has been challenging.

What business problems are you solving with the product? What benefits have you realized?

Our new Onboarding program relies on MindTickle - and we've seen reps accelerate into role 60% faster. We've streamlined communication to the field using MindTickle, reducing email communications. We now have a method for delivering and tracking information and training, achieving >90% compliance on key initiatives.

MindTickle review by James W.
James W.
Validated Reviewer
Review Source

"Great UI, Even Better Support"

What do you like best?

MT is a modular system that is extremely well thought out. It allows us constantly update our materials as our products evolve, create new and meaningful interactions for our sales reps, and allows us to ensure our teams are receiving the relevant knowledge to be successful. The Missions are far more effective to validate knowledge retention than other solutions we've tried.

What do you dislike?

There are still certain features that are in production, but updates are made in a way that allows us to ensure growth of the trainings. I do wish there were easier ways to update users and reviewers, from a single screen.

What business problems are you solving with the product? What benefits have you realized?

We're fully productizing our training and how we disseminate information to our global staff. It's easy for us to create and upload new trainings, the MT staff, Sameer in particular, are amazingly supportive, and we're already seeing the fruits of our labor.

MindTickle review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Review Source

"Excellent product, excellent staff!"

What do you like best?

MindTickle is a simple but robust platform that allows you to quickly setup training material and retrieve analytic information (in layers) for your learners. The staff is responsive and can provide useful insight into training best practices.

What do you dislike?

I cannot complain about the MindTickle experience. If I really had to search for something it would be the occasional data discrepancy that might happen in the Analytics tab. The team has made tremendous efforts to resolve this and the problem has not occurred recently.

Recommendations to others considering the product

Certainly worth a try if you are fresh to Sales Enablement and you want a team that is experienced and willing to help guide you to success.

What business problems are you solving with the product? What benefits have you realized?

To create a robust platform for delivering "right now" training modules to our Sales reps both locally and in the field. The team at MindTickle have gone the extra mile to ensure their clients have the right tools needed to properly deploy an LMS.

MindTickle review by Jeremy P.
Jeremy P.
Validated Reviewer
Verified Current User
Review Source

"Great product with room to grow"

What do you like best?

- Ease of content creation

- Multiple modalities: Missions, quick updates, series, etc.

- Willingness to listen to suggested product roadmap feedback

- Customer success team

What do you dislike?

Areas for improvement...

- Mobile for all functionality and modalities

- Cleaner and more consumable analytics and reporting

- More customizable reporting

- Aesthetics

- Speed to implement new features

What business problems are you solving with the product? What benefits have you realized?

Business impact...

- Faster ramp time for new hires

- Rep productivity

- Manager productivity

Benefits...

- Sales more equipped with foundational and industry knowledge

- Sales more equipped with competitive intel

- Sales more effective at delivering our message

- Managers have better visibility and more levers in on-boarding reps

MindTickle review by Kevin F.
Kevin F.
Validated Reviewer
Review Source

"One of the Best People and Sales Enablement solution I've experienced"

What do you like best?

It helped in created Impact in Sales Enablement from day 1

Just so easy for employees to use

Great User Experience and User Interaction

Speed of designing elements for learning and enablement and collaborating

A superb customer service and instructional design team that helps you get off the blocks even if you don't have your own instructional design team

Great consulting advice on how to make sales learning impactful, resonant and business centric

What do you dislike?

It could have helped if they could share some pre-existing material that other organizations have approved for sharing. Helps get started faster. But I guess that's proprietary and it's good that they respect that.

Recommendations to others considering the product

Go for it if you want to see clear impact for your sales organization that is scalable, adaptable to your growth and can redefine the way you communicate ever lasting impact.

What business problems are you solving with the product? What benefits have you realized?

1. Enabling my sales team and sales extension team go to market faster

- It has helped my sales team in singing from the same song book

2. Refreshers in product training and sales management

- helps in growth of my sales leaders and sales individual contributors

3. Onboarding and reducing ramp up time

- I clearly see this as helping reduce the ramp up time to negative days (-10) in some of the jobs for which we regularly hire, as the solution allows us to share access outside of the core domain / company.

MindTickle review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great Sales Enablement Software"

What do you like best?

Ease of Use, and a fantastic support team! The Support Team generates reports for me every week. They have also used their design team to build templates & images for my team.

The software makes it easy to share folders (series) only with certain Groups, which is helpful!

What do you dislike?

Some of the analytics functionality is limiting, and you cannot easily override scores / points. This can be frustrating at times.

What business problems are you solving with the product? What benefits have you realized?

We use MindTickle for onboarding new Sales reps, and consistent communication with the Field. We primarily use MindTickle as a content repository.

MindTickle review by Joan M.
Joan M.
Validated Reviewer
Verified Current User
Review Source

"Partner & Alliances Marketing "

What do you like best?

Gamification of learning experience

Successful “consumerization" of what in the past has typically been a complex experience

Ease of use for both users and admin managers

Quick time to deploy

Support and Dev Team responsiveness

What do you dislike?

I would love for the Mobile App and SFDC connectivity to have even more capabilities.

Recommendations to others considering the product

Great team to partner with as you design your needs to train your employees, partners and alliances

What business problems are you solving with the product? What benefits have you realized?

With thousands of channel partners selling our products we needed an effective way to train and certify our partner reps. With MindTickle we were able to increase the number of partners trained on our product/solution.

An added benefit is that we created an engaging training experience with a solution that is easy to navigate, deploy and manage.

MindTickle review by Cory S.
Cory S.
Validated Reviewer
Review Source

"A fantastic Sales Readiness Platform for our start-up company"

What do you like best?

The support with any questions that I have, to suggestions on how I can improve my training department by leveraging their features has been a great asset in taking our training to the next level. The analytics features allow me to quickly find training gaps out on the floor. The millennials out on the sales feature enjoy the gamifications and create a healthy competition for the top scores. Very user friendly to learn and build curriculum and even received proper training to get me going from the beginning.

What do you dislike?

Nothing at this time as there hasn't been any dislikes

Recommendations to others considering the product

I have been blown away by the support along the way and am proud of our Mindtickle library after almost a year. Their ID team delivers top notch quality work as well.

What business problems are you solving with the product? What benefits have you realized?

I have been able to identify training gaps out on the sales floor by pushing 5 question quizzes, even surveying the employees on what they are in need of.

MindTickle review by James B.
James B.
Validated Reviewer
Review Source

"Amazingly fun system for corporate learning! Great way to use education to evoke change."

What do you like best?

The easy interface and the gamification of learning has help drive participation and long term learning campaigns.

What do you dislike?

Would like it to integrate with a performance management system. I suspect this is coming in the near future.

Recommendations to others considering the product

It is a great CMS system! Great for on the roach or your computer.

What business problems are you solving with the product? What benefits have you realized?

Orientation, onboarding of new employees, professional skills training, industry knowledge training, product training, sales training, videos, test, articles, company documents, it's easier to say what it doesn't do.

MindTickle review by Stephanie P.
Stephanie P.
Validated Reviewer
Verified Current User
Review Source

"MindTickle keeps my org up to date on constantly changing processes. "

What do you like best?

Easy to upload relevant, timely content.

What do you dislike?

I guess I wish the interface was sleeker. But that's not that big of a deal. I think it's a great tool!

What business problems are you solving with the product? What benefits have you realized?

Let's be real, folks, in tech, our processes are constantly changing and MindTickle is a great resource for keeping our whole org up to date on these changes.

MindTickle review by KC C.
KC C.
Validated Reviewer
Verified Current User
Review Source

"Great Company. Good Product."

What do you like best?

The company. It has been a pleasure to work with several of the people at MindTickle. They work hard to keep me satisfied and to improve their product.

What do you dislike?

The Salesforce integration has been a bit tricky. But the fact that the integration is there is amazing!

Recommendations to others considering the product

It's great for the price. And they're quick to make changes and work with you. They value your opinions and will work hard to make sure you're satisfied.

What business problems are you solving with the product? What benefits have you realized?

Coaching. Our team leads are so stretched for time. If we can find a way to use an LMS to help with coaching that would be great. MindTickle has a role play functionality as well.

MindTickle review by Dan F.
Dan F.
Validated Reviewer
Review Source

"My experience working with Mindtickle has been excellent for 2 years now!"

What do you like best?

Great product and great people. I get great support when I need it which is not always the case when dealing with software companies.

What do you dislike?

No software product is perfect so there are always new features you want but Mindtickle has done a great job of releasing new updates.

Recommendations to others considering the product

Anyone who is serious about training and onboarding their sales team should be considering Mindtickle. The product is awesome and sales people love using the tool. You can create a lot of really cool courses and exercises that you can't do with other tools.

What business problems are you solving with the product? What benefits have you realized?

I'm able to scale my sales training business by delivering training to thousands of customers concurrently.

MindTickle review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"I haven't yet uploaded content to or created a video with mindtickle but I am a frequent user"

What do you like best?

I like the customizability. Honestly though, as a viewer what I really appreciate is when there are videos as opposed to just click-through slides. I like that I can speed the videos up to a pace that works well for me

What do you dislike?

I don't like that it often freezes and sometimes I watch the content but for some reason, it never updates that I have completed/watched the content. Our managers follow up on whether the trainings have been watched.

What business problems are you solving with the product? What benefits have you realized?

We use it for training. Mostly to teach reps about new procedures.

MindTickle review by Jordan C.
Jordan C.
Validated Reviewer
Verified Current User
Review Source

"Very easy to use and keeps good track of trainings"

What do you like best?

Leaderboard is nice to have to see where I'm at personally and compared to peers

What do you dislike?

Previous trainings are sorted out that well so it can be difficult to find.

What business problems are you solving with the product? What benefits have you realized?

Product Knowledge. A central place where the company as a whole is in unison with trainings and product updates.

MindTickle review by Administrator in Retail
Administrator in Retail
Validated Reviewer
Verified Current User
Review Source

"One of the Best online training Platform "

What do you like best?

We used MindTickle for mobile-based training and coaching environment to enable our retail store associates. Within one month of deployment, we have all 700 users fully engaged.

Their Customer Success team is proactive and provides us with best practices to make the best use of the platform. We are able to correlate the impact of training on store reps’ performance.

What do you dislike?

Our reps are on mobile only. An OTP based login will streamline the process. They are already working on this.

Recommendations to others considering the product

One should definitely go with this

What business problems are you solving with the product? What benefits have you realized?

We are trying to generate a culture of customer-centric approach within the store reps to drive more business. We see the following benefits:

1. Enable our reps to stay prepared for every customer scenario

2. Prepare our reps to actively cross-sell and up-sell based on customer context

3. Correlate the impact of training on performance

MindTickle review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Easy to use and navigate!"

What do you like best?

Mindtickle provides an easy user interface to upload training modules and videos, and to search for content.

What do you dislike?

It is sometimes difficult to discern whether or not a module is required vs. optional. For the most part, I am very satisfied with Mindtickle.

What business problems are you solving with the product? What benefits have you realized?

My company supports a very complex technology that is rapidly evolving. Mindtickle allows us to stay on top of the evolving trends and technologies. Mindtickle also allows for more career/personal development as it is not solely focused on product awareness and education.

MindTickle review by Nandini P.
Nandini P.
Validated Reviewer
Verified Current User
Review Source

"Learning and Developement "

What do you like best?

Accessibility of all the learnings on the go

Managerial insights about the team

Quick updates on products

Gamification to increase the interest of learners

What do you dislike?

Slowness, once in a while on the mobile app

What business problems are you solving with the product? What benefits have you realized?

One stop for all the learners to access the product knowledge

MindTickle review by Sanchit M.
Sanchit M.
Validated Reviewer
Review Source

"Mindtickle is the best sales enablement platform for sales reps"

What do you like best?

We have been using MIndtickle at Townscript for last 2 years. It is one of the best products which we use. The best thing about it is, it's cost effective and its seamless integration with Salesforce makes it killer. We can frequently update our sales reps through the platform about new product updates and other important things. I highly recommend Mindtickle.

What do you dislike?

There's nothing to dislike in Mindtickle product or their service.

What business problems are you solving with the product? What benefits have you realized?

We have distributed sales team. It helps in keeping connected with everyone. It's a great way to keep your team updated with product upgrades.

MindTickle review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"We use the tool to evaluate candidates that are aspiring to become Sales Development Reps."

What do you like best?

Ease of use and manageability of the platform. Also there is plenty the offer plenty of functionality at a very reasonable cost . Their support is also excellent, always there to assist with any of my request.

What do you dislike?

Not too much. We are using the product a bit differently than most of their typical users on the platform. It would be a bit easier to work with if the platform were designed for external individuals- that may help more with our user engagement.

What business problems are you solving with the product? What benefits have you realized?

Better enabling sales rep with the tools to be successful when making cold call. We are seeing an increase in our pool of internal and external candidates.

MindTickle review by User
User
Validated Reviewer
Review Source

"Motivation "

What do you like best?

The payoff for finishing modules keeps you going. MindTickle takes the mundane, boring presentation and transforms it into an interactive, instructive experience.

What do you dislike?

No complaints, but as a content creator, you do need to make sure you're varying your format and content to keep the audience engaged.

Recommendations to others considering the product

Make sure you have a clear view of what your business need is, and the types of materials you're looking to distribute. If it's a good match this is a great solution.

What business problems are you solving with the product? What benefits have you realized?

It's used to distribute new messaging and content in a way that engages the recipient.

MindTickle review by Jason B.
Jason B.
Validated Reviewer
Verified Current User
Review Source

"Feedback"

What do you like best?

I like how there are categories that allow you to easily navigate

What do you dislike?

It is still somewhat difficult to navigate

What business problems are you solving with the product? What benefits have you realized?

Being able to scale our sales

MindTickle review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"MindTickle can be a meaningful component of your professional training programs"

What do you like best?

Easy to use and mobility is complete. Can login anywhere from computer or tablet.

What do you dislike?

Difficulty navigating the mainpages of videos--can be hard to tell if there is more content or not.

Recommendations to others considering the product

Make sure to complement it with other products. You may need to reinforce concepts with follow up coaching.

What business problems are you solving with the product? What benefits have you realized?

We're complementing our internal sales and recruiting training programs for new hires.

MindTickle review by Clifton L.
Clifton L.
Validated Reviewer
Review Source

"Onboarding"

What do you like best?

Mindtickle was easy to setup and simple to use

It helped use with key parts of onboarding, we really liked how it was easy to bring users on the platform and gamify their engagement with the software

What do you dislike?

It got a little repetitive, I wish it was more engaging

What business problems are you solving with the product? What benefits have you realized?

Team Onboarding and training

MindTickle review by Jenny  Y.
Jenny Y.
Validated Reviewer
Review Source

"easy and fun app for people to get familiar with new concept"

What do you like best?

the overall set up is quite easy for the admin. and the interactive way to see and learn from others is really good.

What do you dislike?

sometime the video recording may not be that smooth in operation. kinda don't know why.

What business problems are you solving with the product? What benefits have you realized?

same as the part I like.

MindTickle review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Very easy for Sales teams to view the content"

What do you like best?

This product makes it very easy for my team to send on-demand training to our sales teams.

What do you dislike?

I would like to see the reporting be more robust with the ability to keep sales team more accountable.

What business problems are you solving with the product? What benefits have you realized?

We are a fast-moving tech company, we are able to track what content our sales teams have engaged with and then test retention.

MindTickle review by User
User
Validated Reviewer
Verified Current User
Review Source

"MindTickle experience"

What do you like best?

MindTickle has been a great tool in corporate events to share info and collaborate with co-workers

What do you dislike?

In some cases, documents don't load correctly

Recommendations to others considering the product

On my personal experience, this is a great tool to communicate and collaborate online

What business problems are you solving with the product? What benefits have you realized?

I use MindTickle during our Sales Meetings to take pre-works, qualify presentations, review material online, do quizzes and share information with my peers.

MindTickle review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Pricing and Deal Desk Manager"

What do you like best?

I like the simplicity of the system. I am able to easily take the learnings and the UI is so well.

What do you dislike?

I can't easily send reminders in the system.

What business problems are you solving with the product? What benefits have you realized?

We have used it to help with onboarding and ongoing training. We have been able to see increased productivity based on having actionable data from the system.

MindTickle review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"MindTickle | The best tool for Employee Trainings"

What do you like best?

Ease of use and ability to test employees on knowledge gained from trainings.

What do you dislike?

I think having the ability to add more branding would be great.

Recommendations to others considering the product

None

What business problems are you solving with the product? What benefits have you realized?

Before the onboarding process was a little frustrating for new employees. Now it's easy and simple. We provide the online training videos that are relevant to each employee through MindTickle.

MindTickle review by Ryan J.
Ryan J.
Validated Reviewer
Review Source

"Fantastic Sales Enablement Solution!"

What do you like best?

Intuitive training platforms that help conceptualize our organizations sales processes and industry knowledge with ease.

What do you dislike?

Only complaint: At times, assigned series can become cluttered and the platform could be improved with a better view of assigned/completed/in-progress modules

What business problems are you solving with the product? What benefits have you realized?

Sales enablement across the org. With MindTickle we have the ability to quickly disseminate information to all teams.

MindTickle review by Administrator in Pharmaceuticals
Administrator in Pharmaceuticals
Validated Reviewer
Verified Current User
Review Source

"Capability Building with Mind Tickle"

What do you like best?

It's very convenient and interactive and allows users to easily learn

What do you dislike?

The minimal technical glitches with submitting videos on missions

What business problems are you solving with the product? What benefits have you realized?

It gives trainers a wide array of different learning tools which can help build the capabilities of the sales force.

MindTickle review by Alex H.
Alex H.
Validated Reviewer
Review Source

"great enablement tool"

What do you like best?

On-boarding, training and re-enforcement can take a ton of time. MindTickle enables me to do it in a quarter of the time and most importantly make sure it is all re-enforced.

What do you dislike?

UI could use a little improvement. It can sometimes be difficult to navigate.

What business problems are you solving with the product? What benefits have you realized?

Training and sales enablement can cost time and resources. We get rid of that with MindTickle.

MindTickle review by User in Computer Networking
User in Computer Networking
Validated Reviewer
Verified Current User
Review Source

"It's a serious pain to use and not very easy to navigate. It's a real shame we use this tool."

What do you like best?

I like the user friendly nature of the platform. It's pretty clear once you're inside a module.

What do you dislike?

searching and identifying sections is very difficult. It's impossible to search things coherently and a lot of people just end up not reviewing any of the lessons.

What business problems are you solving with the product? What benefits have you realized?

Sales training. I would recommend exploring other platforms.

MindTickle review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"training programs at Avalara"

What do you like best?

very structured walk through of the material - it is easy to follow the training path provided by managers and trainers. I like the score keeping as well - its nice to see how I rank compared to other people in my company on the same material.

What do you dislike?

a bit clunky and slow at times - there have been instances where ive been asked to upload video in response to a training question and was unable to do so.

Recommendations to others considering the product

yes

What business problems are you solving with the product? What benefits have you realized?

easy way to train staff or partners

MindTickle review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Sales Enablement"

What do you like best?

MindTickle is key in our initial pitch training as well as continued learning throughout the year. The ease of having everything on demand for initial and recurring learning is indispensable.

What do you dislike?

Inability for users to delete and resubmit recordings.

What business problems are you solving with the product? What benefits have you realized?

Continued enablement

MindTickle review by Administrator in Computer & Network Security
Administrator in Computer & Network Security
Validated Reviewer
Review Source

"Director, Sales Enablement"

What do you like best?

Ease of use and support – our CSM is awesome!

What do you dislike?

Nothing really, MindTickle listens to feedback so new enhancements come frequently

Recommendations to others considering the product

Great for onboarding and continuing education

Mobile app easy to use for JIT information

Great for SKO events – gamification, knowledge checks and polls

Great for sales accreditations (mission)

What business problems are you solving with the product? What benefits have you realized?

Provide Onboarding program – ease of use, ability to apply knowledge in selling situations

SKO engagement and application – increase in engagement, knowledge transfer, learners like gamification, polls can be done via mobile

Conduct Accreditations – ease of use for learner and reviewer, no travel to conduct in-person sessions = easy ROI

Provide JIT learning – ease of use through mobile devices to push content

MindTickle review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Actually pretty user friendly"

What do you like best?

This makes training easy and palatable.

What do you dislike?

Really I don't have any complaints about using it.

What business problems are you solving with the product? What benefits have you realized?

I'm able to get training on our new products and processes easily. I like that I can do it on my own time and in different sessions

MindTickle review by Executive Sponsor in Computer Software
Executive Sponsor in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Redefining Enablement"

What do you like best?

Our team loves MindTickle - adoption of the tool has been great. Tailored for sales specifically, so the use case works great for on-demand content, knowledge sharing, and crowdsourcing best practices.

Top areas:

-Ease of use

-Flexibility

-Gamification

-Analytics

What do you dislike?

There is nothing in particular I would say "dislike."

We have provided them feedback on areas that need improvement and they have been more than receptive to our needs.

What business problems are you solving with the product? What benefits have you realized?

Readying our sales team with consistent training, messaging, and coaching for improvement.

-Scalable onboarding tool

-Consistent on-demand training

-Mobile accessibility of the above

MindTickle review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Review on Micktickle as a current user"

What do you like best?

I like that our sales reps can view short quick updates using their mobile devices.

What do you dislike?

I don't like the interface and it's not easy to organize.

What business problems are you solving with the product? What benefits have you realized?

We use it as an enablement tool for our sales reps. We post training videos.

MindTickle review by Chetan S.
Chetan S.
Validated Reviewer
Review Source

"MindTickle review"

What do you like best?

Service team, innovation in products, easy to use, Support team's service turn around time is excellent

What do you dislike?

Prolonged customization, activation process can be easier, need a more colourful and exciting user interface

What business problems are you solving with the product? What benefits have you realized?

Helps in online training of our team, developing learner skills, sharing updates across all units within the company within multiple cities

MindTickle review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Easy to use "

What do you like best?

Quick and easy to find all the different trainings. Allows for a broad range of different topics within a single place.

What do you dislike?

I don't have any negative feedback at this time.

What business problems are you solving with the product? What benefits have you realized?

ease of trainings for a large number of people

MindTickle review by John P.
John P.
Validated Reviewer
Review Source

"MT for coaching and training"

What do you like best?

Accountability and measurement of success or failure.

What do you dislike?

Some restrictions on access, i.e. deleting data on former team members. understood this isn't a MT issue.

Recommendations to others considering the product

Nothing more to add.

What business problems are you solving with the product? What benefits have you realized?

Sales training focused on what reps do every day.

MindTickle review by Brighton Lance Y.
Brighton Lance Y.
Validated Reviewer
Review Source

"Universally Applicable Product w/ Tailored Fit Results"

What do you like best?

Hands-on customer success team and versatile product.

What do you dislike?

The product had great bones and was in the process of filling in all of the gaps.

Recommendations to others considering the product

Give it a try. We had great results.

What business problems are you solving with the product? What benefits have you realized?

How to train 1200 employees globally in matters ranging from sales methodologies to product applications.

MindTickle review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"MinTickle Review "

What do you like best?

Relatively simple and easy to use. All content is easily accessible.

What do you dislike?

Layout could be designed better. More available Widgets to track overall performance.

What business problems are you solving with the product? What benefits have you realized?

I am able to have better communication with management about training material.

MindTickle review by Administrator
Administrator
Validated Reviewer
Review Source

"Very useful tool in order to improve performance"

What do you like best?

MindTickle is a realtime platform what improves the performance of the sales reps. The platform saves a lot of time for the Managers through reduced admin time.

What do you dislike?

It's time consuming to make a lot of changes in the profiles of the users. This is needed when groups and managers change.

What business problems are you solving with the product? What benefits have you realized?

We administer the coaching sessions between a manager and sales rep in order to improve the performance of the Sales Reps.

MindTickle review by Executive Sponsor in Computer Software
Executive Sponsor in Computer Software
Validated Reviewer
Verified Current User
Review Source

"LMS launch for Instart Logic"

What do you like best?

The solution is easy to use and we like the Salesforce integration. 14 out of 16 users of the initial role play had no issues.

What do you dislike?

Some minor issues appeared and were resolved pertaining to the initial role play.

What business problems are you solving with the product? What benefits have you realized?

Onboarding, continuous training, and real-time updates.

MindTickle review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Review Source

"Great concept, needs better execution"

What do you like best?

Great interactive interface and learning concepts, more or less easy to use.

What do you dislike?

It’s a smaller platform for smaller organizations. There’s no HRIS integration so all users have to be manually added. I don’t like the way reports have to be pulled.

Recommendations to others considering the product

If you have a larger organization I’d invest in a better LMS.

What business problems are you solving with the product? What benefits have you realized?

Learning management system. Useful, interactive way to reinforce information for our sales and customer success teams.

MindTickle review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Great for onboarding, good for growth"

What do you like best?

The ability for courses to be parsed out over multiple subjects and instances makes learning more palatable than just an hourlong video.

What do you dislike?

It can be a lot of information to navigate when you’re looking for something specific. It is helpful, however, when you are just looking to learn something (not specific).

What business problems are you solving with the product? What benefits have you realized?

Onboarding to a new company/product is easier when courses are completed via mindtickle.

MindTickle review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great tool for sales capability building and on the go learning"

What do you like best?

Excellent support from the team

Flexibility on content management

Manager reports and other analytics options

Mission feature is a game changer

What do you dislike?

Not a dislike but areas which can be improved

1. Content loading on app

2. possibility for interaction

What business problems are you solving with the product? What benefits have you realized?

1. Enabling our sales team and eco system to have all relevant info on finger tips and reduce TAT to customers

2. on going skill building. expanding the reach and access

3. People productivity

MindTickle review by Consultant in Cosmetics
Consultant in Cosmetics
Validated Reviewer
Review Source

"Fitting for me "

What do you like best?

It works for my line of work and what I need. It’s easier to use than most of these business related apps.

What do you dislike?

Need to add alittle more branches. Other than that it’s all in all good.

What business problems are you solving with the product? What benefits have you realized?

Easier communications, helps with organization of business meetings and quick approaches to what we need to get across.

MindTickle review by Administrator in Insurance
Administrator in Insurance
Validated Reviewer
Review Source

"User Friendly"

What do you like best?

The learner navigation process has been very diligently placed, The gamification feature adds up to the element of fun and excitement while learning

What do you dislike?

It would have been an added advantage if the gamification has a progressive method of quiz.

What business problems are you solving with the product? What benefits have you realized?

Currently a good number of learning interventions and employee engagement activities are been addressed throught Mindtickle and also as a sales readiness platform.

MindTickle review by Internal Consultant in E-Learning
Internal Consultant in E-Learning
Validated Reviewer
Review Source

"Great outreach "

What do you like best?

A rep from MindTickle contacted me with a well-written email and phone call straight after I expressed interest on their website. Great follow through and customer service.

What do you dislike?

I didn't have any issues so no dislikes yet

What business problems are you solving with the product? What benefits have you realized?

Sales coaching - I haven't realized any benefits yet but haven't engaged enough just yet

MindTickle review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"Director of Training for 100 sellers enhances learning with MindTickle"

What do you like best?

The ability to track and review submissions

What do you dislike?

Difficult to make changes en masse, for example each Learner's Profile must be opened to update a field.

Recommendations to others considering the product

Be sure to set up Success Criteria/Metrics with your Customer Success Manager

What business problems are you solving with the product? What benefits have you realized?

The hassle of tracking and collecting training output through Google Docs and Spreadsheets. Have saved lots of time and effort.

MindTickle review by Executive Sponsor in Financial Services
Executive Sponsor in Financial Services
Validated Reviewer
Review Source

"Sales Training Platform - exceptional for onboarding"

What do you like best?

Share knowledge easily and make sure everyone is onboarding effectively

What do you dislike?

Support was okay - could've used more education from the company during the set-up

Recommendations to others considering the product

Great for internal sales trainings

What business problems are you solving with the product? What benefits have you realized?

Helps employees gain a foundation of knowledge, and reduces redundancy of additional resources to bring them up to speed.

MindTickle review by Administrator
Administrator
Validated Reviewer
Review Source

"Powerful engagement tool"

What do you like best?

The interactive pieces of the platform have helped us greatly. Most of the platform is very intuitive to use as well.

What do you dislike?

Nothing in particular. Anytime I cannot figure out something, support is there to help.

What business problems are you solving with the product? What benefits have you realized?

Increasing sales productivity

increasing product and competition knowledge globally

MindTickle review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Pretty solid tool"

What do you like best?

MindTickle is pretty useful during my trainings to test comprehension of the content I'm being trained on.

What do you dislike?

The UI looks dated, but that's about it.

What business problems are you solving with the product? What benefits have you realized?

Using Mindtickle makes me pay attention to trainings in more detail and helps me retain the information better.

MindTickle review by Administrator in Computer & Network Security
Administrator in Computer & Network Security
Validated Reviewer
Review Source

"Director Sales Enablement"

What do you like best?

The overall simplicity of use for the learner. The combination of quizzes and pitch backs for knowledge certification.

What do you dislike?

Would like the folder structure enhanced to allow for more nesting of subject topics. Having a manager come in as a viewer not a reviewer.

What business problems are you solving with the product? What benefits have you realized?

On boarding and field sales continuing education.

MindTickle review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Review Source

"Solid product"

What do you like best?

Solid product, has all the essentials and continuing to add good features

What do you dislike?

Slightly narrow on vision, would do well to acquire a csm

What business problems are you solving with the product? What benefits have you realized?

Sales readiness

Learn more about MindTickle

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* We monitor all MindTickle reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.