What do you like best?
In the past, we used all BlackBerry phones and used a traditional BES server. With the high cost of new hardware, backups, constant software updates, and licensing costs, as well as many users wanting to switch to iPhone or Android, we needed a MDM solution to deploy, secure, wipe, and manage mobile devices.
Miradore Online was initially selected because of the cost. We appreciated that there were no hardware cost, no timely software upgrades and best of all, no mandatory app from the Apple store on iOS. Miradore Online could be deployed without creating an Apple ID for a new user. This was the key. After rigorous testing and internal security review, we decided to roll it out to the rest of their mobile devices. Miradore has provided a great service and excellent support.
What do you dislike?
There have been minor down times, but support has been quick to react to any issues. They do not support BlackBerry, and the Android deployment does require an app download from the Play store.
Recommendations to others considering the product
It's not as comprehensive (yet) as MobileIron, Good, or AirWatch, but it solves our needs and it much more cost effective.
What business problems are you solving with the product? What benefits have you realized?
We needed a MDM solution to deploy, secure, wipe, and manage mobile devices. Miradore online starts out free and allows you to upgrade your service level. We got a great solution for free and have since purchased their premium versions. We have secured our mobile devices and can push applications, email profiles, wifi profiles, VPN profiles, etc to devices, as well as easily pull gather phone inventory data.