What do you like best?
Mobile Iron EMM has an excellent GUI with and was easy to set up (we have the cloud instance and it was up and running within about a week).
The price point was competitive and is easily customisable.
In the 6 months we have been using this, we have migrated all of our legacy Blackberry users from a pre merged firm with 2 x BES environments to an integrated firm with ease.
Device migrations were complete within 10 weeks.
What do you dislike?
The API restriction for Windows mobile devices are irritating, but that is more down to Microsoft restrictions than Mobile Iron.
The 'Dashboard' graphics aren't customisable enough but i guess the biggest annoyance is that that Mobile iron won't report back an amended number in a device without additional work.
e.g. You enrol a device with a number, but then port a number in - that field does not update automatically - annoying for asset management cross referencing.
Indirect support (ie through a reseller - can be slow) We are UK based so have the PST wait for most tickets.
Recommendations to others considering the product
Take out a trial. I have used MI and Xenmobile - whilst both have a lot of similarities - MI, for me is my preferred MDM.
What business problems are you solving with the product? What benefits have you realized?
A move away from Blackberry (always late to the party).
More professional looking devices, with apps that mean our staff can do chargeable work on their device.
We are WinMo - but my users now have Time Recording, Digital Dictation, Mimecast Mobile and SKYPE for business - something BES lacked.