What do you like best?
I really like that I can receive total visibility into this software's performance. I also enjoy tracking and monitoring our business' transactions in real time, receiving alerts and identifying issues before they impact significantly, and diagnosing and fixing problems fast is a helpful feature as well.
What do you dislike?
I think the interface could be a lot cleaner. It runs well, though.
Recommendations to others considering the product
Go for it if you find your business needs a boost! I loved using this product, and feel that it can be helpful for so many people. In addition, it is easy to use with almost any type of computer. I personally use a Mac, but i would very likely imagine that it would run well on a PC or any other computer as well. It's completely awesome, and I would continue using it were I to receive a similar position elsewhere.
What business problems are you solving with the product? What benefits have you realized?
This ties into our marketing piece fairly well, so we are able to adjust our messages to fit our audiences based on sales and such, and the information this software provides.