What do you like best?
I love that most everything can be done with one system! We can keep up with payments, amounts owed, notes on payment agreements, make changes to bills and accounts(current and past) all in one system. The software is pretty straight forward and requires minimal training to be proficient at using. This system is definitely user friendly!
What do you dislike?
I wish the codes and what not were easier to manage on the finance side of the system.
Recommendations to others considering the product
This is a great software program. It is very user friendly. It requires minimal training to be proficient in its use. It allows several users to access the same information at the exact same time. It makes daily , monthly, and yearly record keeping very simple. They also have a wonderful support team. If ever you have an issue, they have a wonderful staff on hand all of the time to help with any issues you may experience. We use this product to keep up with property tax accounts for 35, 000+ properties. Within this system we can keep track of values, as well as payments made and balances owed, also we can easily make changes on batches of accounts or on individual accounts. I highly recommend this software to anyone in the market for this type of product.
What business problems are you solving with the product? What benefits have you realized?
Our office has found that this system makes it easier for everyone to stay on the same page as far as account management and collections.