What do you like best?
In my opinion the document version control and management tools are the best features. Being allowed to update the same internal file as opposed to having multiple versions of the same document is fantastic. I can work with one file entry but have multiple previous versions available when needed. It really eliminates the confusion on which document was updated most recently.
What do you dislike?
The calendar needs a lot of work. There is no way to create a recurring scheduling so my staff has to enter each new iteration manually. There is supposedly a date calculator that I can never seem to find when I need it. The google calendar sync is spotty and can't be trusted. I would frequently find appointments in one calendar and not the other.
The mobile app is just terrible. The calendar cannot be accessed, only that day's tasks can be seen, you can't see case documents, and you can't edit time entries or tasks. I frequently add events or tasks and make a mistake and have to make a note to fix it when I get to my office. I may as well just wait until I get to the office.
Recommendations to others considering the product
What business problems are you solving with the product? What benefits have you realized?
Client and case management, invoicing, time keeping, document management, client communications. Mycase keeps everything very organized and is accessible on any machine. We run 99% of our firm through the software. We still use outside calendars and some clients still want to use email.