What do you like best?
1. Ability to schedule appointments myself
2. Ability to access/use on smart phone/tablet
3. Access to family members charts
4. Ability to see lab results easily
5. Ability to request refills via computer/app
6. Access to billing information
What do you dislike?
1. Billing screens are sometimes confusing
2. Some physicians do not allow scheduling of appointments via the app
3. Limitation of number of characters when documenting the reason you are requesting an appointment
4. Delay in uploading of lab results
5. Notification that there is new information in Mychart via email but doesn't tell you what section of the chart
What business problems are you solving with the product? What benefits have you realized?
1. Allows me and other patients to be more involved with their healthcare
2. transparent information
3. Allows patient to update allergies/medications/other information of their chart
4. Helps patients access discharge paperwork after their visit/discharge