Namely

(94)
4.1 out of 5 stars

Namely is a end-to-end HR and payroll platform for growing companies. A Time Saving, All-In-One HR Solution. Save time, reduce costs, and manage your entire HR process with one integrated platform.

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Namely review by <span>Micquella A.</span>
Micquella A.
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Namely - A Standout for All-in-One HRIS, Payroll, Benefits

What do you like best?

1) HRIS, Payroll, and Benefits Administration are synced!! 2) Namely looks like it belongs in 2018. The UX and design are very pleasant, a stark difference from the many other products that responded to our RFP. One year in with Namely, our multi-generational staff all have overwhelmingly positive feedback -- both for the design/UX and for having their important information in one place.

What do you dislike?

There's some system quirks (as with everything) but nothing that's made me regret having chosen Namely. The Time Off functionality isn't as sophisticated as BambooHR (which we had before Namely), but it's completely workable.

Recommendations to others considering the product

Get in-depth demos of other products in the market. Be specific with Namely about what other products you'd want to integrate with.

What business problems are you solving with the product? What benefits have you realized?

Before, we had a separate HRIS, Payroll, and Benefits Admin - payroll premium deductions were a pain to keep synced and there were frequent mistakes. We had no 1 system of record for benefit elections. Having this all synced, we've realized the benefit of less maintenance. This is huge for us because we have a small HR team.

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Namely review by <span>Tiffany B.</span>
Tiffany B.
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Can't imagine using another HRIS

What do you like best?

The clean and easy-to-use interface helps me in onboarding, payroll, etc. and reduces the need to always work through software with employees (plus, there are training resources for basic tasks). The payroll module is straight-forward and easy to use - I spend minimal time running payroll, and if there is an issue, Namely is quick to respond. The customer service I've received has been top notch - we have one point of contact for HR/payroll and they help get answers when needed. We also use their benefits which helps simplify things as well (and great customer service there too!).

What do you dislike?

No major complaints - sometimes there are very (very) specific features we're interested in - there's often work-arounds or it is on the list of potential adds. The performance management module is very customizable and is included - but still could use a little work to be on par with stand-alone performance management products (but is still an excellent product!).

What business problems are you solving with the product? What benefits have you realized?

Too many disjointed modules. Horrible user interface. Too many mistakes and issues with benefits and products (on end of other HRIS/benefits).

What Core HR solution do you use?

Thanks for letting us know!
Namely review by <span>Titus Y.</span>
Titus Y.
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Best all-in-one system for small/mid-size companies

What do you like best?

Aside from having every tool an HR/Payroll dept needs integrated and working together, the best part about Namely is their customer service. Each client has an individual client partner instead of an 800 number and a case ID. That's made all the difference - instead of going thru prompts and re-describing the problem to a different CSR each time you call in, your partner knows you and your company and always responds quickly. Outstanding customer focus!

What do you dislike?

Nothing, they're exactly what we were looking for and more. If I were looking for a new system, I would implement Namely again.

Recommendations to others considering the product

Stop wasting time comparing other systems, Namely is the best and is very competitively priced.

What business problems are you solving with the product? What benefits have you realized?

They took on our benefits brokerage services in the middle of a renewal season when we were struggling with an unreliable broker we've had for years. They came in and negotiated down rates for us, set up new plans, working with our insurance carriers and got us everything ready in time for open enrollment. Unbelievable effort - Namely hires outstanding talent and their benefits team works wonders!

Namely review by <span>Lauren N.</span>
Lauren N.
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Rapidly climbing the ranks to be one of the top HRIS systems on the market.

What do you like best?

Namely has done a great job of prioritizing user experience by designing an interface that is familiar and intuitive to anyone who has ever had a Facebook profile.

I also need to give a shout-out to the amazingly responsive and dedicated support team who is always there to answer my many questions. I'm truly impressed with the freakishly fast response time of our Support Lead, Nathan Zajonskowski, from Namely's Client Success team. Nathan - I'd be lost without you!

What do you dislike?

There are still some minor tweaks needed here and there to further refine the UX. At the moment there are some areas of the system that aren't fully automated so I'm glad that the Namely Product team is sweating every pixel and constantly working to improve the existing platform by continuing to iterate and roll out improvements every quarter.

Recommendations to others considering the product

Don't be afraid to ask questions and really dive in. The more you know about the system, the more you will love it.

What business problems are you solving with the product? What benefits have you realized?

Namely's highly configurable platform has made adding new office locations across the US a breeze.

Namely review by <span>Kendra F.</span>
Kendra F.
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Great HRIS, easy to use and always improving their software

What do you like best?

Namely keeps all of our HRIS, Payroll, Benefits, and time off in one place. It is easy to use and configurable to fit the needs of your company. They are always open to feedback and improving the software.

What do you dislike?

I would like to see more customization on the file storage/uploading documents so that we can store personnel files electronically. It would also be nice to export org charts. Onboarding is a little clunky and it would be nice to have the esignature feature for current employees. I wish it would integrate with our compensation software.

Recommendations to others considering the product

Ask for references so you can ask questions and possibly see Namely and how another company is utilizing it. Make sure to ask them about Implementation, it is definitely more time consuming than we initially thought it was going to be and ended up pushing our "go live" date back.

What business problems are you solving with the product? What benefits have you realized?

We were able to move our Benefits Open Enrollment to a completely electronic process which has saved us a lot of time. We now also store all of our HR policies, some employee documents, and have created some workflows that used to be a paper process which has allowed us to become almost completely paperless.

Namely review by <span>Neil S.</span>
Neil S.
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Easy to use, comprehensive HRIS

What do you like best?

Namely offers a completely centralised HRIS platform, which is essential for multi-location businesses. We run operations in Canada, the US and Europe, so we placed a lot of emphasis on making sure our HRIS could provide a consistent experience to all our employees. This goes a long way to making all employees feel part of the same company, irrespective of their location. Some of the small features are great, like pictures of employee profiles and the central news fees. We recently used the performance function to complete a company-wide performance evaluation process, including 360s, which was extremely easy to manage and administer. The time off function was also extremely easily for our employees and managers to pick up.

What do you dislike?

There are some limitations, such as certain payroll and time sheet functionality restricted to the US due to payroll. Also, Namely doesn't offer payroll services in Europe or Canada.

What business problems are you solving with the product? What benefits have you realized?

As a centralised HR department, we needed a single pane of glass view across the business, and Namely provides that. We have access to comprehensive reporting, real time information on key HR and business metrics.

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