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Namely

4.1
(115 reviews)

Namely is a end-to-end HR and payroll platform for growing companies. A Time Saving, All-In-One HR Solution. Save time, reduce costs, and manage your entire HR process with one integrated platform.

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Showing 115 Namely reviews
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Namely review by Nguyễn Xuân  T.
Nguyễn Xuân T.
Validated Reviewer
Verified Current User
Review Source

"Namely has all the necessary functions for HR management in an Global organization "

What do you like best?

Easily configure the system to fulfillment our business need related to the HR management. Beside of the user friendly core HR function such as Employee Profile, Compensation, Goal and Performance Management, etc... , the Time Off Management is powerful to give the flexibility of configuration following different locations' law and policy. By using this Namely, we can create necessary kinds of Time Off for each of company site, which our former system cannot support. Namely also provides a list of API which can be used to integration with other system, i.e. synchronizing the Employee Profile to our cloud based ERP system

What do you dislike?

Namely supports the built-in connection to NetSuite for synchronizing the Employee Profile, however it does not support the NetSuite custom fields, and it cannot be used because of that.

Recommendations to others considering the product

Namely is a good choice for a cloud based HR management. Their support is also amazing to help configuring the system following the business needs

What business problems are you solving with the product? What benefits have you realized?

As a Global Company, there is a need to centralize all function of HR management, Goal and Performance Management, Time Off management in one system but still following each local site's law and policy. As well as being able to integration the HR system into our ERP. And Namely is a good choice for our problem

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Namely review by Micquella A.
Micquella A.
Validated Reviewer
Verified Current User
Review Source

"Namely - A Standout for All-in-One HRIS, Payroll, Benefits"

What do you like best?

1) HRIS, Payroll, and Benefits Administration are synced!! 2) Namely looks like it belongs in 2018. The UX and design are very pleasant, a stark difference from the many other products that responded to our RFP. One year in with Namely, our multi-generational staff all have overwhelmingly positive feedback -- both for the design/UX and for having their important information in one place.

What do you dislike?

There's some system quirks (as with everything) but nothing that's made me regret having chosen Namely. The Time Off functionality isn't as sophisticated as BambooHR (which we had before Namely), but it's completely workable.

Recommendations to others considering the product

Get in-depth demos of other products in the market. Be specific with Namely about what other products you'd want to integrate with.

What business problems are you solving with the product? What benefits have you realized?

Before, we had a separate HRIS, Payroll, and Benefits Admin - payroll premium deductions were a pain to keep synced and there were frequent mistakes. We had no 1 system of record for benefit elections. Having this all synced, we've realized the benefit of less maintenance. This is huge for us because we have a small HR team.

What Core HR solution do you use?

Thanks for letting us know!
Namely review by Tiffany B.
Tiffany B.
Validated Reviewer
Verified Current User
Review Source

"Can't imagine using another HRIS"

What do you like best?

The clean and easy-to-use interface helps me in onboarding, payroll, etc. and reduces the need to always work through software with employees (plus, there are training resources for basic tasks). The payroll module is straight-forward and easy to use - I spend minimal time running payroll, and if there is an issue, Namely is quick to respond. The customer service I've received has been top notch - we have one point of contact for HR/payroll and they help get answers when needed. We also use their benefits which helps simplify things as well (and great customer service there too!).

What do you dislike?

No major complaints - sometimes there are very (very) specific features we're interested in - there's often work-arounds or it is on the list of potential adds. The performance management module is very customizable and is included - but still could use a little work to be on par with stand-alone performance management products (but is still an excellent product!).

What business problems are you solving with the product? What benefits have you realized?

Too many disjointed modules. Horrible user interface. Too many mistakes and issues with benefits and products (on end of other HRIS/benefits).

Namely review by Titus Y.
Titus Y.
Validated Reviewer
Verified Current User
Review Source

"Best all-in-one system for small/mid-size companies"

What do you like best?

Aside from having every tool an HR/Payroll dept needs integrated and working together, the best part about Namely is their customer service. Each client has an individual client partner instead of an 800 number and a case ID. That's made all the difference - instead of going thru prompts and re-describing the problem to a different CSR each time you call in, your partner knows you and your company and always responds quickly. Outstanding customer focus!

What do you dislike?

Nothing, they're exactly what we were looking for and more. If I were looking for a new system, I would implement Namely again.

Recommendations to others considering the product

Stop wasting time comparing other systems, Namely is the best and is very competitively priced.

What business problems are you solving with the product? What benefits have you realized?

They took on our benefits brokerage services in the middle of a renewal season when we were struggling with an unreliable broker we've had for years. They came in and negotiated down rates for us, set up new plans, working with our insurance carriers and got us everything ready in time for open enrollment. Unbelievable effort - Namely hires outstanding talent and their benefits team works wonders!

Namely review by Lauren N.
Lauren N.
Validated Reviewer
Verified Current User
Review Source

"Rapidly climbing the ranks to be one of the top HRIS systems on the market."

What do you like best?

Namely has done a great job of prioritizing user experience by designing an interface that is familiar and intuitive to anyone who has ever had a Facebook profile.

I also need to give a shout-out to the amazingly responsive and dedicated support team who is always there to answer my many questions. I'm truly impressed with the freakishly fast response time of our Support Lead, Nathan Zajonskowski, from Namely's Client Success team. Nathan - I'd be lost without you!

What do you dislike?

There are still some minor tweaks needed here and there to further refine the UX. At the moment there are some areas of the system that aren't fully automated so I'm glad that the Namely Product team is sweating every pixel and constantly working to improve the existing platform by continuing to iterate and roll out improvements every quarter.

Recommendations to others considering the product

Don't be afraid to ask questions and really dive in. The more you know about the system, the more you will love it.

What business problems are you solving with the product? What benefits have you realized?

Namely's highly configurable platform has made adding new office locations across the US a breeze.

Namely review by Kendra F.
Kendra F.
Validated Reviewer
Verified Current User
Review Source

"Great HRIS, easy to use and always improving their software"

What do you like best?

Namely keeps all of our HRIS, Payroll, Benefits, and time off in one place. It is easy to use and configurable to fit the needs of your company. They are always open to feedback and improving the software.

What do you dislike?

I would like to see more customization on the file storage/uploading documents so that we can store personnel files electronically. It would also be nice to export org charts. Onboarding is a little clunky and it would be nice to have the esignature feature for current employees. I wish it would integrate with our compensation software.

Recommendations to others considering the product

Ask for references so you can ask questions and possibly see Namely and how another company is utilizing it. Make sure to ask them about Implementation, it is definitely more time consuming than we initially thought it was going to be and ended up pushing our "go live" date back.

What business problems are you solving with the product? What benefits have you realized?

We were able to move our Benefits Open Enrollment to a completely electronic process which has saved us a lot of time. We now also store all of our HR policies, some employee documents, and have created some workflows that used to be a paper process which has allowed us to become almost completely paperless.

Namely review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Namely hits and misses"

What do you like best?

Overall, the Facebook-like feed is intuitive and the overall design (albeit simple) is effective.

What do you dislike?

The UI within specific modules or applications are not very strong. The performance management module is particular is difficult to use and provides some UI challenges.

For example, I worked on a review and clicked Submit Signatures. I wanted to edit the review so I clicked "Amend Review." I made some updates to the review.

I had the review with the reviewee but he could not see my comments (I had the setting "xxxx" set so he can view comments.

From the reviewee POV, the status said that "the review has not been submitted."

The only way he could see my responses was for me to "Send for Signatures."

I think there is a bug in the system that when I amend the review it think I am still working on it. I hope there is a way to fix this.

Recommendations to others considering the product

Do you homework.

What business problems are you solving with the product? What benefits have you realized?

Namely has some strengths (Google Authentication, consolidation of several tools into one platform, etc.) but the applications need work.

Namely review by Neil S.
Neil S.
Validated Reviewer
Verified Current User
Review Source

"Easy to use, comprehensive HRIS"

What do you like best?

Namely offers a completely centralised HRIS platform, which is essential for multi-location businesses. We run operations in Canada, the US and Europe, so we placed a lot of emphasis on making sure our HRIS could provide a consistent experience to all our employees. This goes a long way to making all employees feel part of the same company, irrespective of their location. Some of the small features are great, like pictures of employee profiles and the central news fees. We recently used the performance function to complete a company-wide performance evaluation process, including 360s, which was extremely easy to manage and administer. The time off function was also extremely easily for our employees and managers to pick up.

What do you dislike?

There are some limitations, such as certain payroll and time sheet functionality restricted to the US due to payroll. Also, Namely doesn't offer payroll services in Europe or Canada.

What business problems are you solving with the product? What benefits have you realized?

As a centralised HR department, we needed a single pane of glass view across the business, and Namely provides that. We have access to comprehensive reporting, real time information on key HR and business metrics.

Namely review by Jennifer A.
Jennifer A.
Validated Reviewer
Verified Current User
Review Source

"Great All-in-One Software Solution"

What do you like best?

Great software solution for small to mid-size businesses. Easy to use out of the "box" but can be customized to needs of the business. One of the best benefits administration enrollment processes I've seen and easy to use payroll. Quick to implement and a level of transparency on what is coming next to the software platform is above and beyond what I've seen in the past.

What do you dislike?

Still working on fully integrating the HR and Payroll side of the platform.

What business problems are you solving with the product? What benefits have you realized?

We no longer have to have a full-time payroll headcount. We are able to reorganize and add professional HR talent versus spending our time on a process that we don't need to have extensive knowledge in.

Namely review by Nick M.
Nick M.
Validated Reviewer
Verified Current User
Review Source

"Good simple HR tool."

What do you like best?

This is a good simple HR tool. Once you figure out how to add employees to their managers it is pretty smooth sailing. You can set up notifications for when employees want to use PTO.

What do you dislike?

This doesn't integrate into Salesforce. The hierarchy of how you relate employees to managers is a little funky once you have more than one person in an approval process.

Recommendations to others considering the product

Simple to use and setup but fairly limited on customization.

What business problems are you solving with the product? What benefits have you realized?

Doesn't integrate to Salesforce. It's simple enough to use that our less tech savvy employees have figured it out.

Namely review by Matt G.
Matt G.
Validated Reviewer
Verified Current User
Review Source

"Namely - simple for end users but lacking horsepower for HR"

What do you like best?

Functionality is simple. UI is pretty clean. Most of the major functions of HCM are present.

What do you dislike?

As an end user, the interface can be cumbersome to navigate. The mobile app is nowhere near a complete representation of the full solution - PTO and employee directory is about all you get. In many areas, functionality is not deep so we had to make some sacrifices in our process, along with manual efforts, to make it work for us. Reporting is bare bones.

Recommendations to others considering the product

Be prepared to invest time and effort during implementation. Regardless of how "easy" the sales team will convince you it is to get Namely up and running, it is a significant project, especially on the payroll side.

What business problems are you solving with the product? What benefits have you realized?

Centralize HR processes and create a true system of record for HR.

Namely review by Joel G.
Joel G.
Validated Reviewer
Verified Current User
Review Source

"Namely meets a variety of needs"

What do you like best?

We use Namely for various aspects of HR: onboarding, performance review, time off, benefits administration, and payroll. Having these functions in one system is very helpful. The Namely support team is responsive to issues. The company has grown since we signed on with them in 2015, and they have provided excellent service.

What do you dislike?

Not much to dislike. We have had turnover in our main rep, as Namely has grown through the years. Also, open enrollment requires significant effort by Namely to run each year.

Recommendations to others considering the product

Definitely a strong option to consider

What business problems are you solving with the product? What benefits have you realized?

Employee onboarding, performance review, time off, benefits administration, and payroll

Namely review by User in Retail
User in Retail
Validated Reviewer
Verified Current User
Review Source

"A start-up employee view of Namely"

What do you like best?

Simple to use website. UI & UX are both pretty on point. Not sure if they have a mobile but I think it would be a good addition. One of the feature we use is to keep track of people's birthday's & work anniversary. It's pretty easy to send someone a message to congratulate them or just say Happy Birthday. Org chart is also a useful tool to see who works for who. As our company grew it was hard to keep track and after having namely around it was much easier to find the right person for the right job.

What do you dislike?

I guess this isn't a dislike but I would've like if our company made use of the work flow function and task function. The sign in process can be a little confusing at first. You can't just go to namely.com, sign in and do your thing. You have use "company name.namely.com" I thought it was just an extra step that was not needed. Benefit forms can be a little hard to find; for example, I needed a gym reimbursement form and it was hidden to far in the benefit tab. Overall, it's nice terrible, just a few minor changes.

Recommendations to others considering the product

remember you website address for sign in.

Namely.com doesn't get you to your log in

What business problems are you solving with the product? What benefits have you realized?

As state earlier, it supported the basic needs of a growing company. Especially for the cost, there were many other softwares but namely was pretty well priced compared to everyone else on the market.

Namely review by Santiago C.
Santiago C.
Validated Reviewer
Verified Current User
Review Source

"As an HRIS Namely is as good as it gets."

What do you like best?

After using many other platforms in the past, I can say that Namely provides an easy to use platform that works out of the box but offers a great deal of customization to fit your workflows. They are constantly releasing new features and improvements that are visible and useful with a support staff that is always ready to help.

Having HRIS, Payroll and Benefits in one place and dedicated client rep and dedicated benefits rep is definetely hard to beat.

What do you dislike?

Integration between payroll and HRIS is a work in progress that still needs work. I am confident they will continue to improve it moving forward.

What business problems are you solving with the product? What benefits have you realized?

Employee Experience,

Namely review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Nice Software for HR Related Capabilities"

What do you like best?

The ability to quickly find fellow coworkers and their relevant information. It's a nice system that makes it easy to find all of your personal files, especially the ability to gather your tax information quickly. You can view your paycheck via the platform as well.

What do you dislike?

There used to be a feature where you could quickly see a snapshot of what your vacation time looked like. The feature seems to be removed, and I really enjoyed using it in the past.

Recommendations to others considering the product

It's definitely recommended because of it's HR capabilities. It seems to have made our HR teams job much easier. They are able to quickly pull up information related to our employment when we need access to information. It definitely makes things much easier.

What business problems are you solving with the product? What benefits have you realized?

The option to have all of your HR information in one profile. Also, the ability to see information about your coworkers.

Namely review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"A Better Way to HR"

What do you like best?

As a new employee, coming to a company with Namely was really nice. I was able to do all sorts of HR and onboarding online and at my convenience. I was also able to log in and see an Org chart and know "who's who" before I even started on my first day. It's also nice to have pay stubs, benefit information, etc., all in one spot that I can log into with Google SSO.

What do you dislike?

I think Namely is incredibly easy to use, but I think it's more powerful the more that employees use it. So my only complaint is that "it's as good as you make it". If your employees don't fill out their profiles, for example, then your company directory isn't very strong.

Recommendations to others considering the product

Since I'm only an end-user, I don't have any advice in terms of configuration or setup. I would recommend that you have new employees try it out.

What business problems are you solving with the product? What benefits have you realized?

We use Namely for all sorts of employee onboarding, a company directory, payroll tracking, PTO/time-off requests/tracking, benefits signup and logging. It has made a lot of HR tasks a lot easier.

Namely review by Executive Sponsor in Internet
Executive Sponsor in Internet
Validated Reviewer
Verified Current User
Review Source

"OK software, TERRIBLE service"

What do you like best?

Review management works pretty well. Managing time off also works pretty well once you get it set up correctly.

What do you dislike?

Their service is absolutely horrific. Based on the number of payroll and benefits mistakes they have made in the last year, I can only assume that everything they say is automatic is actually done manually. We have an HR person who has to double check almost everything that happens in Namely related to benefits and payroll. If she hadn't been paying careful attention, we would have fallen out of COBRA compliance on several occasions. They have also made a few entirely avoidable mistakes that cost us money - withholding incorrectly based on benefit elections, not properly funding HSAs but withholding the funds etc.

I would only recommend Namely if you have a few extra HR folks who love micromanaging and have absolutely nothing better to do.

Recommendations to others considering the product

Hire an HR person to babysit Namely and be prepared for Namely mistakes to cost your company money.

What business problems are you solving with the product? What benefits have you realized?

We initially needed a system to track PTO and Sick Leave as well as something to manage health insurance benefits.

We were also interested in updating our payroll processor to a system that would provide better employee access.

Benefits: We now have a system to manage PTO and Sick Leave. Health insurance is partially managed - their open enrollment system had to be turned off multiple times during our open enrollment period this year and we have had to double and triple check everything they do - never trust a confirmation page in Namely. Payroll is processed by Namely - once again, you need to double and triple check everything they do because your pay stub may not perfectly match reality unless you ask them.

Namely review by ANTOINE F.
ANTOINE F.
Validated Reviewer
Verified Current User
Review Source

"Big Issue for Big company"

What do you like best?

Very simple to use and great interaction work social media feature to help employees connect with each other.

What do you dislike?

Very unprofessional when it came to handling the more important things, like payroll and benifits.

Recommendations to others considering the product

It might work better for a small company with maybe less than 60 people or so, but I wouldn't recommend for more than that.

What business problems are you solving with the product? What benefits have you realized?

We went from ADP to this company to I guess have a change. So this was our main and only HR software system. The only benefits I see is that it does have a nice social media feed screen, but that's about it.

Namely review by Ashley C.
Ashley C.
Validated Reviewer
Verified Current User
Review Source

"Great HRIS Tool!! "

What do you like best?

The ability to customize the system and tailor it to our unique culture. It's the one stop shop for all things employee related.

What do you dislike?

There are some improvements that could improve the functionality of the system. Some examples: PTO doesn't feed over to payroll, ability to esign paperwork outside of the onboarding tool. The performance tool could also be a BIT more robust (ability to perform reviews outside of a cycle)

Recommendations to others considering the product

It's really a great tool for organizations who have advanced people processes. Namely listens to product feedback and is always looking to make their tool more robust.

What business problems are you solving with the product? What benefits have you realized?

We used to have different systems for different things (HR, Payroll, PTO) and it was confusing to employees. Namely has put everything in one place and helps us automate our people processes.

Namely review by Executive Sponsor in Apparel & Fashion
Executive Sponsor in Apparel & Fashion
Validated Reviewer
Verified Current User
Review Source

"Line up your People Tech problems, Namely mows them down. "

What do you like best?

We use Namely for both our for-profit and non-profit organizations. From the beginning, Namely erased most of our organizational "pain points". After just two years, we use Namely as our go-to people forum. We share news, goals, events. We pay our people through Namely. We have a window into our company strategy and operating plan because Namely makes it easy for us to share our vision, mission, values and strategies with our employees. Namely has become our single version of truth for employees.

What do you dislike?

Wish invoices were a little less confusing.

Would love to have a traditional org chart option for old-school types.

Recommendations to others considering the product

Talk to current users. We interviewed so many before we made the switch. Very effective for the change averse CFO.

What business problems are you solving with the product? What benefits have you realized?

Seriously, there are too many benefits to name.

Highlights: one stop for all people needs.

Visibility to strategy, goals, news.

On-boarding and compliance are so simple and PAPERLESS.

Performance reviews can be tailored to any need, team, or situation.

Namely review by Hannah F.
Hannah F.
Validated Reviewer
Verified Current User
Review Source

"New Remote Company - Taken to Another Level"

What do you like best?

Namely's support team is always available to help. They are always friendly, professional, and helpful. They anticipate needs and provide excellent resources and tools.

What do you dislike?

That I don't have time to learn all of the ways to use it!

Recommendations to others considering the product

Ask to speak with someone with a similar business structure who is using Namely. Be prepared with specific questions. Make sure they are using all of the features you have questions about.

What business problems are you solving with the product? What benefits have you realized?

Internal communication w/ remote employees, organization, and company culture. It's helped us increase ee education about their benefits and better utilize them.

Namely review by User
User
Validated Reviewer
Verified Current User
Review Source

"Super Easy"

What do you like best?

It's great - you can see all of the other employees at your company, who their bosses are, when everyone is on vacation, when work anniversaries are, you can "appreciate" your coworkers, and more. I really like how user-friendly everything is.

What do you dislike?

I wish you could edit your vacation time. I needed to shorten or adjust my vacation time a couple of times, but I had to delete and resubmit. I mainly say this because I have to take some extra steps like recheck what the vacation days are. It's very minor - it does not impact how I view Namely.

What business problems are you solving with the product? What benefits have you realized?

We needed something that was user-friendly and had a lot of features.

Namely review by User in Sporting Goods
User in Sporting Goods
Validated Reviewer
Verified Current User
Review Source

"Pretty good system for employee management. "

What do you like best?

The "social media" feel of the system and ease of navigating the home page. Also like the ability of employees to post to the main feed and how managers can tag employees for recognition. Onboarding process flows fairly easy and is a huge step up from the manual process we had before.

What do you dislike?

Reports take several steps to set up and completing various tasks can become confusing if you are not well versed in processess

Recommendations to others considering the product

A good system but takes time to learn. There are guides online for how to do things but it is not always easy to find the exact topic you are looking for.

What business problems are you solving with the product? What benefits have you realized?

Going from manual tracking of employee data, this is definitely a step up. Saves time and allows us to run reports much quicker than before.

Namely review by User in Writing and Editing
User in Writing and Editing
Validated Reviewer
Verified Current User
Review Source

"Namely: A great HR portal for a distributed team"

What do you like best?

Namely has a simple interface that makes tracking evaluations, pay stubs, tax information, and employee history a lot easier than other systems.

What do you dislike?

We don't really use Namely to communicate (we opt for Slack), but if it offered a more delightful chat function or another format for communication, it would be an improvement on the simplistic chat currently used. This isn't a high priority, though, given Namely's primary functions.

Recommendations to others considering the product

Namely is really easy to use; don't be afraid to customize where possible and make it your own!

What business problems are you solving with the product? What benefits have you realized?

Keeping track of employee documents and providing an easy window into our HR functions for new staff. Namely has made annual benefit election really easy and we've made Namely the primary source for biannual reviews rather than using loads of Google documents.

Namely review by Asha M.
Asha M.
Validated Reviewer
Verified Current User
Review Source

"Great for Mid-Size Business"

What do you like best?

Namely combines the three main systems together - HRIS, payroll, benefits. Anyone who has had to deal with payroll mistakes or benefits mistakes can understand the value of having a system that's totally integrated. We went from having at least 2-4 employee issues (incorrect deductions usually) EVERY payday to none. Namely has truly been great at having zero errors on payday.

I also really appreciate how fast our account manager and our benefits team are with responding to our questions.

What do you dislike?

I wish the onboarding was better - we came from another system that had this down perfectly. It's a bit cumbersome in Namely. Namely is completely customizable though so I was able to figure out a work around easily. I just wish it was as perfect as the rest of the platform. I also wish the completed workflows were searchable instead of having to shuffle through the whole list to find something.

Recommendations to others considering the product

Implementation is easy if you're coming off another HRIS - you just feed them your excel data and they take care of the rest.

I would recommend figuring out how you want your workflows to be set up and working with your account manager during implementation to set this up. I wouldn't wait until after implementation or after your employees are used to using the system. Just make it part of your orientation to Namely.

What business problems are you solving with the product? What benefits have you realized?

The main issue we had was the lack of uniformity and oversight - with namely workflows we're able to get managers across ten locations in two states follow the exact same simple procedures for requesting raises, terms, hires, department changes, etc etc etc. Plus it's all recorded and documented easily.

Namely review by Brittney B.
Brittney B.
Validated Reviewer
Verified Current User
Review Source

"You want it, they got it!"

What do you like best?

Namely has been able to suit our needs in numerous ways, but the benefit piece and performance reviews have really brought us to a new level! With the benefit wizard our colleagues are able to smoothly choose their elections and the feed is sent directly to our carriers. This is much less intimidating than stacks of paperwork. Not only have our lives been made easier with the benefit tool, the performance platform has helped us create multiple types of reviews from annual, quarterly and 360 with a few clicks!

What do you dislike?

As Namely is still very new and robust, there are some short comings I've run into in different areas of the platform. With this, Namely has been able to support any issues with their great customer service. They are very open to new ideas or any feedback on how to make their tool better, take advantage of that!

Recommendations to others considering the product

During implementation be very specific with integrations and expectations of the tool. Also take time during implementation to really learn the system ,in and out. This will help you in the future when navigating through the system and assisting colleagues.

What business problems are you solving with the product? What benefits have you realized?

Namely gives everyone a centralized system as a go to. Colleagues are able to see who is in what department and what their job title is. Also, colleagues are able to view their own information or request changes, such as address change and with a work flow, everyone in the company that needs to know of the address change will be notified. This helps minimize error and emails. It has also been able to support our reporting needs and has just been overall useful.

Namely review by Sarah S.
Sarah S.
Validated Reviewer
Verified Current User
Review Source

"Easy to Customize and Getting More Intuitive by the Day"

What do you like best?

We've been able to use the system to replace other systems we weren't thrilled with including payroll, benefits admin/HRIS, performance management, and time tracking. Overall, everyone from employees to our C-Suite is seeing the benefit of the system. Time tracking, time-off tracking, reporting...it's all easier than it used to be and because it is a single system of record, inspires confidence that we're all looking at the same thing.

My company has loved the ease of reporting - add a field, drag and drop to adjust order, etc. It's also been great customizing the profile to meet our needs and knowing those customized fields are reportable. I am currently loving the task lists as well, as I can notify my colleagues in other departments of HR changes they need to make (onboarding/offboarding/title changes, etc.) and track their progress in one system.

Finally, and potentially most notably, is the ease of using the payroll solution. We went from a process that took hours to 20 minutes to run two payrolls. It is simple and intuitive to change deductions, pay, etc.

What do you dislike?

The search for employees function is a little wonky and the system can require more clicks than seems necessary (needing to search, then a screen loads, and then click a name, and then click compensation or whatever area you want).

We also have some complex team structures that are difficult to reflect in the system when it comes to goal setting and performance management. For instance, we utilize several cross-functional teams, and in doing so, we are prevented from having their goals easily cascade without the creation of custom teams that constantly require supervision.

Finally, because we collect named 360 feedback but deliver it anonymously, we have to export the feedback, remove it from the review, and submit it - the full review does NOT exist in the system.

Recommendations to others considering the product

Don't be afraid to ask for a calendar when you're onboarding. The trainings and timeline can get away from you and you'll find yourself two weeks away from go-live with an unexpected workload of training/implementing. I've given this feedback to Namely with the head of a project team working on making implementation easier and am confident the process will improve.

What business problems are you solving with the product? What benefits have you realized?

As a startup, we move EXTREMELY fast and having multiple systems was not working. This has kept us all on the same page and made things simpler than ever.

Namely review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Easy to use, but non-engaging"

What do you like best?

- Ease of use (any kind of person who knows how to work a computer can use this)

- Like the ability to book off holidays and sick days to be sent for approval, easy way to track how many days you've taken off.

- Consolidation of user data into the profile makes life easier for HR

What do you dislike?

- Lacking an engagement element - no one really uses the recognition feature

- Aside from basic HR management, performance reviews etc. there's not much new or exciting here.

Recommendations to others considering the product

Really depends one what you want - could be worth looking for a platform that drives engagement a little more. Generally fits basic HR needs.

What business problems are you solving with the product? What benefits have you realized?

- Consolidated onboarding and HR management platform - keep employee info all in the same place.

Namely review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Namely"

What do you like best?

I love the ease of use when using Namely. It is very easy to learn and start working on. Wether it is viewing your payroll reports or requesting time off. It allows you to quickly see org charts and know who you might need to reach out to in different situations.

What do you dislike?

I can't really say anything bad about Namely. Overall its been an enjoyable experience and there hasn't been any bad run ins with it. I recommend using Namely and can't find anything I dislike at this time with the product.

Recommendations to others considering the product

Very easy to use. Streamlines process and gives you easy access to payroll, hr, and benefits.

What business problems are you solving with the product? What benefits have you realized?

Namely allows me to request PTO, view my paycheck, review the company org chart and see how our company is organized. Allows me to access information with ease.

Namely review by Administrator
Administrator
Validated Reviewer
Review Source

"Easy to use"

What do you like best?

Namely provides the functionality we need and partners with you on solutions versus just telling you "we can't do that." Their open API capability has allowed us to integrate our other system solutions; and, the user experience on the admin and employee side is excellent.

What do you dislike?

Not all platforms are going to be 100 percent perfect. We don't use the Time and Attendance feature b/c our time is tied to our finance and accounting system, but we've been able to pull PTO used into the Time Off feature which Namely uploads for us. We wish we could keep/see time requested in previous year while still tracking current year. Totally minor and really doesn't affect anything; just a nice-to-have. Really, we have no complaints about Namely.

What business problems are you solving with the product? What benefits have you realized?

Providing a platform for our one true source of employee data. Their open API capability has allowed us to integrate / pull data into other applications and systems within our organization's information technology ecosystem.

Namely review by Lauren D.
Lauren D.
Validated Reviewer
Verified Current User
Review Source

"Namely-my new favorite HRIS "

What do you like best?

Very user friendly, easy to use and creates a platform for employees to engage with each other.

What do you dislike?

The esignature integration through Adobe is great but unfortunately, the I-9 form doesn't work half the time, specific I know, but that is my only gripe.

Recommendations to others considering the product

Buy it!

What business problems are you solving with the product? What benefits have you realized?

We switched from ADP and we are seeing a huge increase in employee engagement. People actually want to sign in to see what is up on the feed.

Namely review by Caleb W.
Caleb W.
Validated Reviewer
Verified Current User
Review Source

"New Company - Great Potential"

What do you like best?

Very easy to use system for Employees, Managers, and Administrators. Always making improvements and listening to client feedback. Everyone is super friendly and committed to the product.

What do you dislike?

Newer so some features you would get with another HRIS might be missing.

What business problems are you solving with the product? What benefits have you realized?

Payroll, Benefits, Time, and HRIS all in one has made our life so much easier. Performance reviews and manager self service has been a life saver for our managers compared to old ways.

Namely review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Namely provides a fun HR interface for growing companies"

What do you like best?

I love how Namely makes it easy to see new employees, current department makeup, and additional details about individuals similar to a social media account. This personal detail helps coworkers get to know each other, and perhaps feel more comfortable approaching a new person, encouraging a team environment.

What do you dislike?

Unfortunately, Namely was pretty light on benefits management, and other payroll tools, so the company moved to ADP. The Facebook-like interface may be good for some smaller companies, though fast growing, or already large companies may not get all the tools they need from this software.

Recommendations to others considering the product

Namely is a great way to keep employees engaged with each other, though you may want to consider supplementing it with more robust HR management tools for benefits and payroll purposes.

What business problems are you solving with the product? What benefits have you realized?

The company used Namely for employee management, and I personally used it to get to know my coworkers, and new hires.

Namely review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"User Friendly Company Application"

What do you like best?

I really like that I am able to easily search my companies employee directory. This is one feature in particular that I use on a weekly basis. It is very helpful to see someone's position, location, and history with the company. It gives a very personal feel to bigger companies where you may not get to know everyone directly.

What do you dislike?

Namely has a payroll feature that requires a different sign in then through namely only. This can be confusing and navigating between two different sites can be annoying.

What business problems are you solving with the product? What benefits have you realized?

Namely helps us foster company culture with having one great place to view employees. It also shows anniversaries, birthdays, and new arrivals which is a really nice feature!

Namely review by Fatima R.
Fatima R.
Validated Reviewer
Verified Current User
Review Source

"Excellent HR Software"

What do you like best?

My favorite thing about Namely is how easy it is to use. From onbarding, payroll, setting up time off plans, enrolling in benefits, everything is easy to use and there are extensive training materials to help you get the most of out the software.

What do you dislike?

I love everything about Namely. The one thing I would like to see improved is the calendar since it is a tool that I feel could be more useful it it were more customizable.

Recommendations to others considering the product

Take advantage of the training materials and webinars available.

What business problems are you solving with the product? What benefits have you realized?

Namely is great solution for keeping organized and updated employee files. Employees are able to access their HR information whenever they need to and are able to make changes to benefits and payroll deductions easily.

Namely review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Great HRIS product!!!"

What do you like best?

Its clean, simple, easy to use. Most of the employee information specially their anniversaries, birthdays, new arrivals everything displayed neatly in the dashboard, which really helps us to keep up the employment relationship. Easy to work with the on-boarding of new employees. Your performance reviews, payroll, benefits everything in one place to access.

What do you dislike?

It didn't integrate well with our current ATS.

What business problems are you solving with the product? What benefits have you realized?

Its always easy and better if you have payroll, benefits everything in one place. It really helps me easy complete the new employee on boarding process within seconds.

Namely review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Easy to Use HR Software"

What do you like best?

I like having everything HR and Payroll related in one spot. I am able to approve my employee's time sheets, view my own pay stubs, complete and view performance reviews, and have the entire team directory at my fingertips. The software is very intuitive and easy to learn.

What do you dislike?

I wish their mobile app was more robust - I haven't been able to easily view pay stubs on the app so I end up just logging on the regular website on my phone's browser.

Recommendations to others considering the product

It's a one stop shop for all things HR and makes collaboration for things like performance reviews seamless!

What business problems are you solving with the product? What benefits have you realized?

Streamlining our HR functions. We are saving money by having one tool that accomplishes many different things.

Namely review by Marcus O.
Marcus O.
Validated Reviewer
Review Source

"Great program with an easy to navigate interface."

What do you like best?

I like the many features it includes, from being a sort of company social network that provides birthdays, new hires, & company events

What do you dislike?

There actually isn't much to dislike from this platform. Everything is simple, easy to manage ,and has all the basic needs of a payment platform. Definitely a big improvement from our last payment software.

What business problems are you solving with the product? What benefits have you realized?

Namely has helped streamline our benefits system making it easy to update information, change benefits, and request time off without having to jump through a bunch of hoops or learn a confusing program.

Namely review by Shane M.
Shane M.
Validated Reviewer
Verified Current User
Review Source

"Namely is for HUMANS!"

What do you like best?

The ease of use for employees and administrators as well as the powerful reporting engine.

What do you dislike?

Time off flow to payroll, but this upgrade is planned for an upgrade in the near future.

Recommendations to others considering the product

DEMO DEMO DEMO...The product looks very simple, but the platform is very powerful. Don't pass up a chance to demo this platform. It will change your organization.

What business problems are you solving with the product? What benefits have you realized?

We have automated the on-boarding process, performance evaluations, time cards, benefit enrollment/management and communication through the Namely platform.

Namely review by Matthew P R.
Matthew P R.
Validated Reviewer
Review Source

"Great product for the price"

What do you like best?

Onboarding feature. We use payroll, benefits portal, performance reviews, ACA reporting, and onboarding. The onboarding feature allows my new employees to read and sign employee documents and agreements, as well a set up their HRIS profile, before their first day of work.

What do you dislike?

The API needs some work. There are cells available in Namely that don't feed with the reporting API.

Recommendations to others considering the product

Know your API needs, if any. The ease of implementation was outstanding. Their support team is always there, always willing to help, and courteous/professional.

What business problems are you solving with the product? What benefits have you realized?

A central location for all performance reviews and meeting documentation is crucial. And, it's paperless (whew). I'm looking forward to the possibility of electronic I-9s and W-4s in the future.

Namely review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Easy to use and understand"

What do you like best?

The UI is kept very simple and clean. It is easy for a new user to understand where to go to for particular information. As we use it for people management, it is easy to find an employee to view his profile. Also, certain sections of the profile, such as employee salary, are accessible only to particular roles, and not visible openly to all.

Namely also supports Single Sign On, so the necessity to create another account with Namely is obviated.

What do you dislike?

Comparing Namely with other web applications that are available in the market, Namely is slow to load data. Not sure if Namely could scale with some big amount of data. If a link is clicked, the end user needs to wait for a few seconds to see the action to take place.

From my personal experience, I once wanted to raise a leave of 0.5 day, and I could not find an option to raise a request for a decimal value. I could only find an option to raise a request for an integer value.

What business problems are you solving with the product? What benefits have you realized?

We use it for people management. We manage every employee's personal profile through it. It helps us to maintain the number of leaves an employee has accrued till date, and leave approval. It also helps us to manage performance of an employee.

Namely review by Laura L.
Laura L.
Validated Reviewer
Verified Current User
Review Source

"LOVE for all in one! Transferring over 1 by 1"

What do you like best?

the ability to link everything. from out ATS, to on-boarding, to benefit enrollment and payroll. Keeping everything in one place is great. This also allows our employees to go to one person for everything instead of being bounced around from place to place to get the answers they need.

What do you dislike?

Configuring the settings can be a bit difficult. I wish more integrations were plug and play - since they haven't quite added the e-signature feature, we want to integrate with DocuSign, but don't really have the time to do this with the API. Along the same lines, it would be nice if there were more documentation/instructions on integrations. We have just connected our ATS with Namely, but aren't entirely sure how it will change our process of on-boarding employees.

Recommendations to others considering the product

If you are looking for an all in one product, go for it! Or, if you were like us and looking for only one thing, I would also suggest Namely. We realized what a good product it was and are now switching over to the entire suite of products.

What business problems are you solving with the product? What benefits have you realized?

our big problem was manual on-boarding that is now done all in one place electronically. we are about to use the platform to ease the process of our open enrollment so employees can do it right in their profile. this should eliminate confusion on plans etc...

Namely has helped us realize gaps in our communication process as well. From employees who get title changes to people who are quietly terminated, the word wasn't always getting to the right people. Now, it's easy for the exact person to know to see what happens with workflows and notifications.

in 2016, we will be integrating payroll which should help eliminate human error and pay/deduction mistakes!

Namely review by Kristin W.
Kristin W.
Validated Reviewer
Verified Current User
Review Source

"Own and Design Your HR "

What do you like best?

First and foremost, Namely combines the 4 most important aspects of the HR function; Payroll, Benefits, HRIS, and Performance Reviews into one system. The major upside there is that in a growing company one to two people can manage the entire HR process, thus reducing the headcount and cost of the HR team. Since everything sits in one system, our employees can look to one system that tells them everything about their tenure with our company.

A selling point was that we could retain our current broker and still use Namely.

Features we like: Reporting (a main reason we went with Namely), Easy Payroll Processes, Online benefits enrollment, endless amount of custom fields that you can even report on, custom workflows that are very robust.

Namely is so customizable, everyone I've spoken to that uses it, uses it differently. Which is great because you can really design and reflect your culture in one system. Unheard of before in the HR world, too many people are used to archaic systems that show there pay.

What do you dislike?

There system is so robust, sometimes the Namely team doesn't even know the best way to utilize it. That's a pro and a con. Onboarding was a little rough for us, but I know it's improved for newer clients. While their customization is a strength, there are areas I'd like to customize more. They don't have information tags for some fields, so I don't always know what I'm moving around on the Benefits side, I usually have to reach out to my AM event though I could probably figure it out myself.

Tip: Roll out the HRIS first, and really work to understand it. Rolling out the benefits enrollment (even if EDI feeds aren't live yet) would be my next recommendation because then when you roll out Payroll there is a direct connection from benefits to the deductions portal. It's totally worth it to work in stages instead of rolling it out all at once.

Recommendations to others considering the product

I added recommendations in the pros and cons section. I looked into just about every platform out there, and Namely is all it came down to for a midsize company.

What business problems are you solving with the product? What benefits have you realized?

- Time off request, formerly tracked in a google calendar

- Connecting International teams

- Employment tracking used to be all in an excel spreadsheet

- Managers feel a greater ownership of their team

- Managers can see all of their employee information in one place and make more informed decisions.

- Tracking requests and changes

- Open Enrollment (used to be online) -- Tip: you can add documents to most pages in OE, however, there are some pages where you can't - I ended up getting access to an engineering account for Cloudinary and I can setup links to documents that are critical to OE.

Namely review by Yvonne R.
Yvonne R.
Validated Reviewer
Verified Current User
Review Source

"Big Bang for your spend"

What do you like best?

Ease of use for both employees and managers. Great tool for all HR and payroll functions.

What do you dislike?

Still waiting for the vacation update i would love it.

What business problems are you solving with the product? What benefits have you realized?

Time off and onboarding are the two best for me. Also the ability to see the full calendar of requests.

Namely review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Namely - almost there. "

What do you like best?

Integrated lots of systems for us - payroll, on-boarding, HR documents, time keeping.

What do you dislike?

The integration is not perfect. There are still 3 systems that are "Namely" - time keeping, payroll and HR are all separate currently. Lots of the information is updated between them all, but lots of really important data is not. This is something they are working on.

What business problems are you solving with the product? What benefits have you realized?

On-boarding is so much smoother with the digital process you send to new hires. Much easier to delegate tasks to others within the on-boarding processes as well (task list collaboration).

Namely review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Simple and efficient"

What do you like best?

The layout of namely is very basic but provides you everything you need right on the landing page

What do you dislike?

Some features I have been unable to figure out how to revise or undo such as the time-off requests.

Recommendations to others considering the product

I think Namely is a great and easy to use product. Fulfills all of our needs without being overly complicated in any way.

What business problems are you solving with the product? What benefits have you realized?

Namely is utilized for storing paycheck information and requesting time off. It's a good single source for me to use as an employee.

Namely review by Laura P.
Laura P.
Validated Reviewer
Verified Current User
Review Source

"NamelyHR - what a lifesaver!!!!"

What do you like best?

My favorite part of Namely is the automation, and the way we have been able to empower our employees to serve themselves, and our managers to make changes on behalf of their employees, and it all flows directly to payroll/benefits/etc. That takes all the guesswork out of it!

What do you dislike?

I haven't found one thing that I dislike about Namely to be honest!

Recommendations to others considering the product

Just go for it! They are a company that will grow with you, and are continuously adding product improvements that you'll be able to use right away.

What business problems are you solving with the product? What benefits have you realized?

Prior to using Namely, we had ZERO automation in the HR part of our business. Now so many of the things that I used to handle manually are now flowing automatically through the system and I don't even have to think about them. We also had no way of exposing to our employees things as simple as their benefits elections and PTO balances. I get so fewer questions now, because they can get it all themselves.

Namely review by Mike C.
Mike C.
Validated Reviewer
Verified Current User
Review Source

"Namely has made HR Tech accessible and FUN!"

What do you like best?

My favorite feature of Namely is easily the design and functionality. The "social-media...esque" feel of Namely makes it very easy to use, and our people (who are primarily Millenials) engage with it. We use several different applications on a daily basis, so having yet another tech tool for HR meant that we wanted to make it as friendly and accessible as possible for our team. Companies spend so much on technology that never gets used, and Namely combats this perfectly with it's smooth UI/UX. Finally, it's also very powerful, i.e., meaning that it doesn't lose functionality nor reporting capabilities due to it's ease of use. Namely to HR is akin to Tesla to Automotive!

What do you dislike?

I honestly don't have any feedback regarding problems with Namely. Implementation is a big project with any SaaS, so it was still tough with Namely, however the Client Service Delivery team was AMAZING!!!!! Namely's customer service is like Zappos - I can just email my Account Manager on the fly and ask any number of questions, and he gets back to me almost immediately without fail.

What business problems are you solving with the product? What benefits have you realized?

Our company has grown substantially in the last year, and we wanted to set up a solid HRIS foundation to support future growth. Namely has allowed us to keep all HR data centralized and secure, while also automating our performance review cycle. Namely truly support my role as an HR Department of ONE! So I might be pretty biased ;)

Namely review by Hannah H.
Hannah H.
Validated Reviewer
Review Source

"Mediocre HRIS"

What do you like best?

The user interface is great! Employees find the system to be super easy to use and very intuitive!

What do you dislike?

Namely's customer service needs some work. They are not very responsive. The customer support we receive is very reactive and Namely does not seem to be up to par on their services.

What business problems are you solving with the product? What benefits have you realized?

We previously were with a PEO so we are able to make more business decisions with Namely and bringing all of these functions in house.

Namely review by User
User
Validated Reviewer
Review Source

"Namely"

What do you like best?

Namely is up to date with the times that we are currently living in. Namely is a FaceBook for work. You can keep up with your fellow co-workers and interact on a daily basis just like FaceBook.

What do you dislike?

Namely is pretty user friendly, but it is a bit confusing trying to figure out where to access some information. Not sure if that is something the employer sets up, but I wish the flow was a little better.

Recommendations to others considering the product

Make the flow of use a little easier.

What business problems are you solving with the product? What benefits have you realized?

Namely provides all of your payroll needs and more. We are able to do everything on Namely, including seeing other employees work anniversaries. I think that is a neat feature.

Kate from G2 Crowd

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