NapoleonCat.com

(25)
4.8 out of 5 stars

NapoleonCat.com is an analytics, engagement & publishing platform for social media marketing.

Work for NapoleonCat.com?
Falcon.io 2x

Learning about NapoleonCat.com?

We can help you find the solution that fits you best.

NapoleonCat.com Features

Social Media Monitoring
Social Reporting

Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into Powerpoints.

95%
(Based on 9 reviews)
Sentiment Scoring

Determines whether mentions of your brand are positive, negative or neutral.

73%
(Based on 6 reviews)
Influencer Identification

Identifies who is talking about your brand along with their influence over social communities.

85%
(Based on 6 reviews)
Social Measurement

Measure campaigns, brands and products for quantitative metrics such as conversation volume, when conversations are happening and your brand's share of voice.

95%
(Based on 9 reviews)
Social Listening

93%
(Based on 10 reviews)
Social Management
Social Analytics

Uncovers customer sentiment identify trends in order to accommodate the customer better.

100%
(Based on 8 reviews)
Social Sharing

Allows the creation, management, and scheduling of content to be shared across social media channels

93%
(Based on 9 reviews)
Social Campaigns

Identifies trends in customer sentiment in response to social media campaigns for the benefit of future campaigns

93%
(Based on 8 reviews)
Social Engagement

Centrally manages social media marketing efforts across all utilized platforms

97%
(Based on 9 reviews)
Social Ads

Manage and optimize ads across social channels

n/a
Brand Safety

Monitors and reports on social media activity pertaining to brand names or campaigns in order to identify fraudulent, misleading, or compromising mentions

Not enough data available

Process
Mentions

Scours various channels for brand mentions to proactively seek reparative communications.

Not enough data available

Tickets

Creates and assigns support tickets, scheduling them in a timely manner.

Not enough data available

Macros

Allows administrators to create templated responses to frequently asked questions.

Not enough data available

Collaboration

Allows employees to communicate and collaborate on the problem solving journey.

Not enough data available

Reports & Dashboards
Competitor Analysis

Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere.

100%
(Based on 9 reviews)
Follower Analysis

Analyzes and illustrates follower information such as demographics, location, purchase intent, etc.

99%
(Based on 11 reviews)
Content Engagement Analysis

Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience.

100%
(Based on 11 reviews)
Influencer Identification

Finds and highlights the followers with the largest and most influential followings of their own to tap into as potential brand advocates.

100%
(Based on 7 reviews)
Paid Campaign Tracking

Tracks and measures the success of paid advertising initiatives run on social media sites.

n/a
Attribution

Able to track click path of users that come to your site via social campaigns and if they convert to customers.

Not enough data available

Report Customizability

Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool.

100%
(Based on 11 reviews)
Report Exporting

Allows users to export reports from the product into an .xsl, .csv, or .pdf file.

99%
(Based on 11 reviews)
Channels
Phone

Connects employees with customers through a calling solution.

Not enough data available

Text

Connects employees with customers through a text message solution.

Not enough data available

Email

Connects employees with customers through an email solution.

Not enough data available

Social

Connects employees with customers through a social media solution.

Not enough data available

Live Chat

Connects employees with customers through a live chat solution.

Not enough data available

Platform
API / Integrations

Application Programming Interface—Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

100%
(Based on 5 reviews)
Internationalization

Allows marketer to use platform in different langauges and includes ad units on websites from around the world

100%
(Based on 5 reviews)
User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

100%
(Based on 8 reviews)
Scalability

Allows marketer to add, track, and measure a multitude of social media accounts.

97%
(Based on 6 reviews)
Performance and Reliability

Software is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

100%
(Based on 10 reviews)
Insight
Surveys

Provides opportunity for customers to give feedback through a survey.

Not enough data available

Reporting

Enables administrators to create customized reports reflecting customer satisfaction.

Not enough data available

Visitor Activity

Allows administrators to track visitor activity to understand the research that was done before turning to customer service.

Not enough data available

Help Desk

Provides a knowledge base or other support channel for disparate team members to work together and provide cohesive solutions.

Not enough data available